Trusted Agent profile · Salford
★★★★★
568 reviews across 2 platforms
2 Bridgewater Road, Walkden, M28 3JE, Salford, M28 3JE
Bridgfords's office in Salford, at 2 Bridgewater Road, is rated 2.6 out of 5 across 568 reviews on two platforms, including 112 Google reviews rated 4.6.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
5/5
GoogleFrom start to completion over particularly difficult period have guided us through the process. Thank you KarenPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
5/5
Googlecracking to deal with and really helped us out as a first time seller. Karen did us proud and cant thank her enough
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
1/5
GoogleSearch for the previous reviews everywhere, Read trustpilot, what else more to say!!..NegativeResponsiveness, Professionalism
Hi Delcio, I am sorry to read that you felt the need to leave such comments without explaining your reason. Should you wish to discus your comment with our Customer Relations Team, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
5/5
GoogleFirst class service. Extremely helpful and they go out of their way to ensure the process goes smoothly. I'd definitely use them again.
Thank you for the great 5 star review. I'm pleased to see that you benefited from the efficient service delivered to you by the Bridgfords team in Walkden. Kind Regards, Sarah
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
5/5
GoogleProfessional team here. Contact and updates are excellent. First classPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Salford office has 568 reviews across two platforms: 112 on Google, 456 on Trustpilot (across the whole business).
Bridgfords Walkden is rated 2.6 out of 5 across all 568 reviews, and 4.6 out of 5 on Google from 112 reviews.
Bridgfords Walkden, 2 Bridgewater Road, Walkden, M28 3JE, Salford, M28 3JE.
