Trusted Agent profile · Sale
★★★★★
524 reviews across 3 platforms
91-93 School Road, Sale, M33 7XA
Watersons's office in Sale, at 91-93 School Road, is rated 4.8 out of 5 across 524 reviews on three platforms, including 447 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Watersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
5/5
GoogleWe recently purchased a property through the Watersons Sale office. A big thank you to Helen and the Watersons team, the whole process went through quickly and smoothly, we received a friendly, helpful and professional service throughout. Great communication and advice, a pleasure to deal with. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotHighly recommend
Highly recommend. Demi and the team kept us updated throughout the process and answered all of our questions promptly.
5/5
GoogleWe cannot recommend Watersons Sale enough! Helen was our sales manager and she was friendly, extremely proactive, obviously experienced and professional throughout. Other members of the team were also very pleasant and helpful when we spoke to them. Thank you so much! From Laura and Simon.
5/5
GoogleMy husband and I were really happy the way Watersons handled the entire transaction as we purchased the property. Helen was in particular very good at responding within hours if not minutes via phone or email to all our queries. Helen and the team delivered what they promised. And most importantly kept it simple and honest.. Thanks a lot!
5/5
GoogleLovely staff, great service. Couldn't have asked for a better agent. Highly recommended
5/5
GoogleFrom our first enquiry right through to completion, the staff at Watersons were absolutely amazing. We felt so supported every step of the way on the journey of buying our new home. Something that should have been so stressful, seemed effortless thanks to the team being so attentive, trustworthy, and professional. We really felt listened to and valued by the team. If you want an authentic estate agent these guys are the ones for you. We couldn't recommend them highly enough. 100% for customer service, being knowledgeable of the processes and service delivery. Thank you so much to the team.
2/5
TrustpilotVery dificult checkout process and several issues with inventory
Watersons hired a company that did a pretty bad inventory and didn't properly clean the house that I rented. The property was delivered to us in horrible shape, even with dog faeces. At the end of the tenancy, they want to charge for damages that were there before I moved in and for cleaning. If you rent with this company, send pictures of everything within 10 days and be prepared for a difficult checkout process. Updates: 06/10/2023 - We are now forced to open a case with TDS to get our money back because they didn't return any of it. 13/10/2023 - Watersons gave back almost 70% of the deposit and is going to dispute the rest. Now we are waiting for TDS to accept the case.
5/5
GoogleIt was realy a amazing experience during our moving to the new property. Many thanks to Nick who was always there for help and support.
5/5
GoogleI recently started renting a flat managed by Watersons, and the entire process was seamless and well-organized. The application process was straightforward, and I felt supported every step of the way. Nick from the Sale office and Vicky from the Hale office were exceptionally helpful, always responsive and professional throughout. Thank you for your excellent service!
5/5
GoogleI purchased my first property and Helen was my point of contact. She responded to all my queries and really helped keeping me from over stressing about things. Highly recommend!
5/5
GoogleWe have used Watersons sale office for both sale and purchase. They were very professional, helpful and easily approachable. Helen was fabulous and always positive. Watersons made the whole process look so easy. The communication was excellent and very organised. They deserve more than 5 stars. Their service is extraordinary and Can’t recommend them enough.
5/5
GoogleVery nice staff. Very professional and organised. Fast response to all queries and very respectful.
5/5
GoogleWe recent sold our property with Watersons it was refreshing to deal with true professionals they took care of everything. Helen and the team were amazing with pushing through the property even through it was not a straight forward sale. I could not fault them throughout the process and I would highly recommend Watersons and the Team.
5/5
GoogleI had Nick Heyes helped me in letting my property. Nick's professionalism and expertise throughout the process were outstanding and I am truly grateful for his assistance. I also want to acknowledge his pricing and negotiation skills, which resulted in favorable lease terms and competitive rental rates. His ability to navigate the rental market and protect my interests as a landlord was remarkable. Working with him as my property letting agent has been a pleasure, and I would highly recommend his services to anyone in need of a reliable and skilled professional. Once again, outstanding service and support by Nick. I am grateful for his commitment to making the letting process smooth and successful.
5/5
TrustpilotA successful process
We have used Watersons previously and returned to them for this property sale because of the quality of service provided by Peter and his team. Kirstie led this sale with professionalism; she was courteous and helpful throughout the successful process.
5/5
GoogleWe used Watersons when recently selling our property. They were brilliant, always really helpful and really friendly, especially Sophie, Helen and Dan. They made the whole process relatively stress free. Would definitely recommend.
5/5
TrustpilotSmooth process
Recently went through the process of securing a rental property in Hale and it all went very smoothly. Josh kept me updated throughout. Really impressed with the level of service provided.
5/5
GoogleTop Estate Agency. Sophie in particular has been amazing, always answering our queries in a timely manner and making a stressful process go smoothly. Overall a great experience dealing with them! Big shout out to Helen too and the rest of the team!
5/5
GoogleWe have recently sold our house with Waterstons and cannot praise them enough. From the beginning to completion we were kept informed all the way. Special thanks to Helen who went above and beyond our expectations. Definitely the best choice of estate agents.
5/5
GoogleWatersons & Bev helped us greatly with the sale of our flat in Sale they kept us well informed at all times and I would recommend them for the sale of any type of property.
5/5
GoogleSophie at Watersons has been absolutely amazing from start to finish, she has gone above and beyond for us and making sure we always had updates and a smooth relationship with our buyer. She has been fantastic and we could not recommend the whole team at sale and especially Sophie enough! Thank you!
5/5
GoogleReally pleased with the service we received from the Sale team, in particular Dan and Helen. They were helpful and efficient and sold our property in a good time frame and kept us up to date with the selling process. They were very competitively priced and had an excellent knowledge of the local area. Would definitely recommend.
5/5
GoogleThanks a million to the Watersons team in Sale for the outstanding service received during the process of selling my flat. Helen, my main point of contact, was always so helpful and unflappable. Her dedication, professionalism, kindness and care made the experience stress free from start to finish. I would highly recommend Watersons in Sale.
5/5
GoogleA brilliant company to work with and a great level of professionalism . Thank you to the letting team especially Nick . It’s very much appreciated.
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Yes. In The Trusted Agent 2026 awards: Watersons, Sale won Trusted Agent.
