Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePhil was a great help when purchasing our new home. He was always on hand to answer any questions we had and was very quick to respond. He was even there on our moving day to welcome us to our new home and make sure we were happy with everything. Would highly recommendPositiveResponsiveness, Professionalism
Liam · 26 August 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your review Liam. We are so pleased to hear that you would recommend Kevin Henry and hope you are happy in your new home
★★★★★ 5/5
GoogleLouise is our property manager at Kevin Henry. Having dealt with Louise for a while now I have always found her extremely professional, supportive and deals with any situation or problem regarding our rental property, efficiently and effectively. As we don’t live nearby Louise certainly gives us peace of mind .PositiveResponsiveness, Quality, Professionalism, Value
Helen · 26 August 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your kind review Helen
★★★★★ 5/5
GoogleI contacted the agency via Zoopla. I was quickly put in touch with Yeliz Duru, who was courteous and responsive. Everything was done quickly and professionally. I highly recommend this agency and Yeliz. There's also the option of doing everything digitally, which is very practical.
Adam · 6 June 2023
Agent replied · 6 July 2023
Good morning Adam, thank you for taking the time to leave us a kind review and recommendation. We really value our customers feedback so we're delighted to hear that you received a 5 star service from Yeliz.
★★★★★ 5/5
GoogleBig thank you to Ellie and Yeliz, for helping me with a smooth moving in process, thank you guys :)
Samuel · 14 November 2025
★★★★★ 5/5
GoogleReece was really helpful in helping us to rent our property, thank you to him and the team at Kevin Henry!
Gabriella · 10 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Reece and the team.
★★★★★ 1/5
GoogleI had a very frustrating experience with Kevin Henry.
At first, they promised one thing, but later changed their story completely. They wasted several days of our time with false hopes and unclear communication. Instead of being transparent and professional, they gave us misleading information and delayed the process unnecessarily. I would not recommend working with them if you’re looking for reliable and honest service.
Saba · 2 December 2024
Agent replied · 9 December 2024
Thank you for your feedback. We are sorry to hear about your experience. While certain aspects of the situation may have been beyond our control, we are always here to listen and address any concerns you may have. If you’d like to discuss this matter further, please don’t hesitate to contact our team at saffronwaldenlet@kevinhenry.co.uk
★★★★★ 5/5
GoogleYeliz has been amazing.
Joanna · 24 March 2026
★★★★★ 5/5
GoogleThe staff, in particular Yeliz, were incredibly helpful in finding us a wonderful property right in the middle of Saffron Walden. Nothing was too much trouble for Yeliz and we were moved in two weeks after we started looking.
Kevin · 17 September 2023
Agent replied · 1 October 2023
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Yeliz.
★★★★★ 5/5
GoogleI found Kevin Henry personnel to be enthusiastic, encouraging and informative from the start. As things progressed, Lauren took over from Kelly; both were good communicators and showed a good understanding of what was needed for the property to be let. Lauren was pleasant and efficient in finding an excellent match in this new tenant. I'd recommend.PositiveResponsiveness, Professionalism
Rosemary · 26 August 2021
Agent replied · 6 July 2023
Thank you for leaving us your lovely review Rosemary. We really appreciate your kind words and are delighted to hear how happy you are with the excellent service provided by Kelly and Lauren :)
★★★★★ 5/5
GoogleA seamless experience from start to finish with Yeliz from Kevin Henry. V professional and kept me up to date with everything I needed to know. Process was super quick and within the space of a week I am now the proud renter of a beautiful home :)
Paris · 8 December 2022
Agent replied · 6 July 2023
We hope you are very happy in your new home Paris. Thank you for leaving us your review, it was our pleasure to help!
★★★★★ 5/5
GoogleReally helpful estate agents - especially Yeliz. She was extremely helpful with finding a place and going through the application process - it was one of the smoothest tenancy application processes I've been through.
Emma-Elizabeth · 29 December 2023
Agent replied · 25 August 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
★★★★★ 5/5
GoogleI found Louise really helpful after moving into our rented property. She was quick to address any issues that arose, as well as very friendly and reassuring. Prior to the rental agreement being signed, Lauren was very patient with numerous questions I had, also facilitating an additional viewing to measure up.
Claire · 6 July 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your lovely review Claire
★★★★★ 4/5
GoogleYeliz was an amazing help when we wanted to rent our house out at short notice. She went above and beyond to support us and was always contactable. I would highly recommend.
Izzy · 28 January 2024
Agent replied · 25 August 2024
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GoogleWe had a great experience with Yeliz and Ellie during our recent rental process. They were both very helpful throughout and made everything run smoothly. Communication was excellent and they were always very prompt with replies, which made the whole process much less stressful. Thank you both for your help!
Stephanie · 14 March 2026
★★★★★ 5/5
GoogleWe had a really positive experience with Kevin Henry letting agents. George went above and beyond to accommodate our wishes every step of the way. He was kind, friendly and responsive. It really shone through how good the service was compared to letting agents from other companies we have previously dealt with. Totally recommend!PositiveResponsiveness, Professionalism
Alice · 26 August 2021
Agent replied · 29 October 2023
Good afternoon Alice, thank you for your lovely review. It's great to hear how well your experience with our lettings team went and really appreciate your feedback!
★★★★★ 5/5
GoogleI can't recommend Kevin Henry enough, Eva was professional, patient and a delight to work with.
Stephen · 10 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Eva.
★★★★★ 5/5
GoogleBig thank you to Reece at Kevin Henry who has just helped me rent my first property. He has been fantastic and professional throughout.
Olivia · 27 May 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Reece.
★★★★★ 5/5
GoogleWe have completed our sale through Kevin Henry today. Sue Johns has been exceptional, supportive and understanding throughout the process considering our circumstances being abroad and going through all of this from the distance. We are very grateful and would recommend Kevin Henry without hesitation. Thank you Sue and the team.PositiveResponsiveness, Quality, Professionalism, Value
Elena · 26 August 2021
Agent replied · 6 July 2023
Hello Elena, thank you for your review and congratulations with the recent completion. We really appreciate your recommendation and are so pleased to hear how happy you are with the service you received from Sue and the team :)
★★★★★ 5/5
GoogleGreat service - A few problems developed with the sale - they kept in regular contact with the buyers and our tenants to resolve issues effectively and keep the sale progressing. Excellent communication with our solicitors too , and gave us regular updates. Thank you Lauren and Sue!
Paula · 6 July 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your review Paula- we were happy to help!
★★★★★ 5/5
GoogleJoe Barry has been very helpful, with prompt communication and acting efficiently for us. Thank you.
Camilla · 24 September 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Joe.
★★★★★ 5/5
GoogleYeliz is absolutely lovely! Very professional and helpful. Kept us reassured and answered all the questions we had along the way keeping us feeling we were in good hands.
Thank you kevin Henry :)
Melissa · 28 September 2023
Agent replied · 29 October 2023
Thank you for taking the time to give a kind review, we really appreciate your feedback.
★★★★★ 5/5
GoogleWe had a really positive experience with Kevin Henry letting agents. George went above and beyond to accommodate our wishes every step of the way. He was kind, friendly and responsive. It really shone through how good the service was compared to letting agents from other companies we have previously dealt with. Totally recommend!
Pea · 6 July 2021
Agent replied · 6 July 2023
Good afternoon Alice, thank you for your lovely review. It's great to hear how well your experience with our lettings team went and really appreciate your feedback!
★★★★★ 5/5
GoogleWe have just signed a contract to stay in our rented property a further year.
Our property manager Chloe Buckler is always very responsive in a timely manner. Polite and helpful in anything we ask whether than be regarding tenancy or maintenance issues.
Very happy with the service. We love our property.PositiveResponsiveness, Professionalism
Alice · 26 August 2021
Agent replied · 6 July 2023
Thank you for your lovely review Alice. We are delighted to hear how happy you are with Chloe's excellent service and that you are happy in your property :)
★★★★★ 5/5
GoogleI cannot say how much Louise Mooyer from Kevin Henry has improved our whole moving and renting experience. The communication was excellent throughout, prompt, professional and really helped navigating the stressful process of vacating and renting a new property. Thank you, really exceptional service
Skye · 7 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
