5/5
Thank you Yeliz for your help throughout.
Agent replied · 16 June 2024
Thank you for leaving us your review Sarah!
Trusted Agent profile · Saffron Walden
★★★★★
401 reviews across 1 platform
1 Market Street, Saffron Walden, CB10 1JB
Kevin Henry's office in Saffron Walden, at 1 Market Street, is rated 4.7 out of 5 across 401 reviews on 1 platform, including 401 Google reviews rated 4.7.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
Thank you Yeliz for your help throughout.
Thank you for leaving us your review Sarah!
5/5
Thanks to Cameron at Kevin Henry for getting some property repairs quickly sorted - reliable as ever!PositiveProfessionalism
Morning David, thank you for taking the time to leave a review. So happy to hear that you are happy with the service you received from us and your comments will be passed over to Chloe and Louise. Many thanks
5/5
Very pleased with the help and assistance I received from Murray during my recent sale and purchase! If I called with a query and he was not available at the time, he would always call me back. I always found him very friendly and approachable and would definitely recommend Kevin Henry to my friends!
Thank you for your kind words and recommendation Janet - we are always happy to help :)
5/5
Well let us hope the new tenant is satisfied. Shame that the previous tenant was not as house proud as she should have been but the was yesterday. Well done to Kelly and Yeliz for getting us there and fingers crossed for a better experience this time! Well done each and thank you
We're always here to help Jacqueline. Thank you for leaving us your review and please do not hesitate to get in touch if you need anything.
5/5
Really helpful, and great communication. Chelsea made sure the move went as smoothly as possible.
Delighted to hear it almccall - thank you for your kind review :)
5/5
A very prompt and professional service from Kelly and the team. Happy to recommend to anyone looking for a great management teamPositiveResponsiveness, Quality, Professionalism, Value
Hi Edward, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you received a very prompt and professional service from Kelly and the team.
4/5
Good service from Yeliz Duru at Kevin Henry who helped us with the process of securing a new home for a family member thanks you!
Thank you for taking the time to give a kind review, we really appreciate your feedback.
5/5
I've been living in my rented flat for over 2 years now and I feel I've been looked after really well the whole time. Chloe and Louise are always really quick to get back to me if I have anything I need sorting, and the level of customer service is great. Renters often complain about their letting agencies but the whole team at Kevin Henry are fab.PositiveResponsiveness
Thank you for your lovely review Charlotte. We work really hard to give our tenants and landlords the best service possible and understand how stressful the whole process can be so we really appreciate your recommendation 😊 …
5/5
Hello! Just wanted to say a big thank you for all of the help we received from Yeliz Duru and other members of staff during the renting and moving process, my partner and I are first time renters and it made us feel more comfortable :) Thank you so so much!
Hello, thank you for taking the time to leave us a kind review. We're delighted to hear you received a 5 star service from Yeliz. Wishing you all the best in your new home!
5/5
Very professional and friendly service Always helpful to arrange and assist a property viewing of one's choice of interest and provide a successful completion for moving into your new home with a caring and personal service
5/5
Excellent service from Joe Barry and Yeliz Duru who let the house I manage in Saffron Walden very speedily and efficiently, dealing with all the issues which arose calmly and competently. I just hope the management service is half as good!
1/5
They sent out confirmation text for a house viewing night before Drove to property Estate agent did not turn up Waited 30 mins Didnt answer calls for ages Finally got answer to be told property had been removed from market week before and all viewings had been cancelled when no one contacted us. Wasted alot of my time! Poor communication!
Hello Max, we can't locate you on our system. If you could please call the office directly, we would love the opportunity to discuss this further. Many thanks, KH
5/5
Me and my partner have been renting our house through Kevin Henry for the past couple of years and our experience with them has been very positive. We're especially happy with the very quick and professional response by Chloe and Louise whenever we've reached out for maintenance issues and repairs. In all cases, the problem was swiftly resolved without us needing to do anything.PositiveResponsiveness, Professionalism
Morning Eirini, thank you for your lovely review. We take our customer service for landlords and tenants very seriously and are so happy to hear that you and your partner are happy with the service we provide
5/5
Chase Decker was super helpful in my search for a house. He is professional, efficient and great at communicating. Thanks very much!
Hi Talha, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that Chase was super helpful in your search for a house. It was our pleasure in assisting you!
5/5
This is the second time we have used Kevin Henry for finding a tenant for our father' apartment. Both times, they have found tenants quickly for us and communications have been excellent. The team are always friendly and professional and we would not hesitate to use Kevin Henry again.
We are always happy to help Amanda. Thank you for leaving us your review and recommendation - we really appreciate it :)
4/5
Cameron Moon was very attentive and responded promptly to our emails.
Thank you for leaving us your review Joanne
5/5
This is the second property my partner and I have letted through Kevin Henry, and once again it has been a fabulous experience! We have been looked after by Kelly and Chase, who always provide exceptional service and have ensured a smooth move in. Fully recommend the Saffron Walden branch to anyone looking to rent in the area. Thanks again Kelly and ChasePositiveResponsiveness, Quality, Professionalism
Good afternoon Sarah, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you have had a fabulous experience being looked after by Kelly & Chase. I will be sure to pass on your kind words!
1/5
Awful experience selling my property, drawings of rooms had to go back 3 times, you can see they copy and paste from other drawings, missed off windows and doors rooms on wrong floors, no communication at all awful estate agent
5/5
I have had dealings with many letting agents over the last 20 years and kevin henry stand out from the rest , friendly ,personal, professional and nothing seems to much for them . I would say its a pleasure to deal with them . The staff of Kelly, Louise and chloe are simply superb, a credit to Kevin henry and can't recommend enough.PositiveQuality, Professionalism
Hello Jamie, thank you for your kind review, we are thrilled to hear how much our lettings service has stood out to you! We really appreciate your recommendation :)
5/5
Our third transaction with the Kevin Henry team. Repeat business is always a good sign of excellent service, many thanks
5/5
I have dealt with Kevin Henry Estate Agents for many years and the service from Chloe, Louise and all the staff there are second to none. Quick, efficient, dedicated and willing to cope with and answer any problem. Many thanks and stay safe. Kind regards, Paul
Thank you for your lovely review Paul
1/5
Awful communication and get passed around from team member to team member. Would avoid buying or letting with this company.
5/5
Yeliz Duru at Kevin Henry was amazing, very professional and cooperative. She made the whole process smooth and easy. Always communicated and addressed my concerns straight away. Happy to have worked with her and Kevin Henry lettings. I recommend Kevin Henry 100% they are brilliant.
Thank you so much for your kind words and recommendation Mallak. We are always happy to help!
5/5
Louise Mooyer in lettings was extremely helpful when dealing with me ( landlord)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kevin Henry's Saffron Walden office has 401 reviews across 1 platform: 401 on Google.
Kevin Henry Saffron Walden is rated 4.7 out of 5 across all 401 reviews, and 4.7 out of 5 on Google from 401 reviews.
Kevin Henry Saffron Walden, 1 Market Street, Saffron Walden, CB10 1JB.