5/5
Really pleased with all the team with the service they have given to manage our letting property. Shout out to Louise, Kelly and Cameron.
Agent replied · 16 June 2024
Thank you so much for leaving us your lovely review Alex
Trusted Agent profile · Saffron Walden
★★★★★
401 reviews across 1 platform
1 Market Street, Saffron Walden, CB10 1JB
Kevin Henry's office in Saffron Walden, at 1 Market Street, is rated 4.7 out of 5 across 401 reviews on 1 platform, including 401 Google reviews rated 4.7.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
Really pleased with all the team with the service they have given to manage our letting property. Shout out to Louise, Kelly and Cameron.
Thank you so much for leaving us your lovely review Alex
5/5
We went into many letting agents around Saffron Walden and Kelly at Kevin Henry went above and beyond, and was by far the most welcoming and warm to us. She was quick to help us and put our worries to rest when we needed somewhere to live in a week! Couldn't have asked for a better service and should definitely be your choice if you are looking at places in the area.
Thank you so much for leaving us your review Jake and thank you for your kind words. We really appreciate your feedback!
5/5
Found staff very understanding and very helpful Especially Zelig Many thanks
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
5/5
Excellent experience with Kevin Henry. Professional approach and always do what they promise - often a little sooner than you expect. Louise and Chloe were a pleasure to deal with.
Hello Paul, thank you for your kind review. We're thrilled to hear that you are so happy with the service you received from Louise and Chloe :)
5/5
I used Kevin Henry as property managers for many years. The service provided has always been highly professional, supportive and understanding. I would particularly like to give mentions to Kelly Bishop for her kindness/support and advise alongside Louise Mooyer for her continued patience and professionalism through some trying processes.
5/5
The rental team took on the task of renting a 4 bed house and quickly arranged viewings for elagable applicants thyl wanted to let the property too. No messing around listened and hit tight deadlines so costs and the right applicant has been appointed. Top job Top team that make things happen in the right way. Thanks to you all. David
Hi David, thank you for taking the time to write us a kind review. We're delighted to hear that you received a 5 star service from the team!
5/5
Lauren was amazing at dealing with our first property purchase! Organised everything perfectly and removed a lot of the stress! Thanks for everything!
Thank you for leaving us your review Katie :)
4/5
Just what you want from a renting experience. Louise, Chloe and Kelly have been proactive and pleasant to deal with at every stage so far, and although maintenance problems are inevitable when renting they have been impressively quick and cooperative not only to respond to every single problem we have had, however minor, but to get it sorted with relatively little hassle involved. Compared to previous letting agencies I have been with, it's great to live a much more worry-free existence.PositiveResponsiveness
Hello Tom, thank you for taking the time to leave us a review. We're thrilled to hear how stress free your experience with Kevin Henry has been!
1/5
Good luck getting Kevin Henry to even acknowledge you if you’re a young adult. A clear case of discrimination, pushed away and ignored constantly, hung up on over the phone before even responding to what we have to say, turned away in their building, no response for months and no chance of getting a face to face viewing. Unbelievably bad service that oozes with privilege and prejudiceNegativeResponsiveness, Quality, Professionalism
Hello Pluto Isn't real, we are sorry to see that you have given us a one star review and that you feel unfairly treated; we take this very seriously. As we cannot locate you on our system could you please contact the branch directly so we can discuss further and clear up any miss-understandings. Many thanks, KH.
5/5
Kevin Henry sold my house this year. The Sales Department there are fantastic - Sue J, Sue C, Grace, Stephen and Carol are brilliant. Very communicative and responsive. Service is second to none. They are friendly, professional and committed to each of their customers. It's a very anxious and stressful time selling a house but they had everything in hand and kept me sane throughout the whole process. 100% I would use them again in the future.
Hello Sarah, thank you for your lovely review, the team will be so happy to hear about your positive experience! Selling can be stressful and we are so pleased that we were able to make it easier for you. All the best in your new home!
5/5
Really good Job! Yeliz has been very kind and helpful, totally recommended!
Thank you so much for your kind words Henrique!
5/5
The saffron walden team, Chloe, Louise, Chase and Kelly were very helpful and very speedy in finding my new tenants. Also very helpful in sorting out the couple of repairs needed.PositiveResponsiveness, Professionalism
Good morning Mary, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that their team were very helpful and helped you to speedily find new tenants.
5/5
Kelly and Chase have been really helpful in my house hunt in the Saffron Walden area. They were responsive to queries and really cooperative throughout the process. Everything was done on time.
Good morning, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are thrilled to hear that Chase & Kelly have been so helpful in your house hunt.
5/5
I own a studio flat which I have let through Kevin Henry agents for the last five years. During that time I have liased with various staff and the current team of Chase, Kelly and Louise are as approachable, friendly and helpful as any I have dealt with previously. They work hard to find new tenants when necessary (I have never had any trouble with any tenant ) and always keep me well informed of any issues that need my attention. I would certainly recommend them as letting agents.
Good morning, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you have continuously received a 5 star service from our team at Kevin Henry.
5/5
Thank you Lauren and Sue for all of your help finding a home! You were very supportive during a difficult time
Thank you for leaving us your review Suzanne - our pleasure to help!
5/5
Fantastic rental agents. Louise, our property manager is friendly, responsive, gets things sorted and is a pleasure to work with as a tenant. I have been in the same rental property for more than six years now and have always been super impressed with the way the property has been managed and would highly recommend both Louise and Kevin Henry if you were a potential tenant.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for leaving us your review Nikki and for your kind words :)
5/5
So pleased and appreciate all the hard work that was put in on the sale.Start to finish nothing was to much trouble said it many times but once more thank you.
5/5
Joe Barry has provided an outstanding property letting service. He is always prompt with his communication by both voice and email, is professional and always goes the extra mile to handle issues. He is an absolute credit to Kevin Henry.
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Joe.
5/5
The Kevin Henry Lettings service has been both efficient and effective, Chase Dekker in particular has been just great ! Thank you I continue to much appreciate your work . I have similarly appreciated property manager Kelly Bishop's attention care and ongoing key updates Currently, I have been consistently impressed and reassured by Chloe Buckler's keen attention to detail, use of relevant knowledge, and effective responsiveness to any question I have asked. Thank you. Catherine
Hi Catherine, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear how great Chase has been! Thanks again from us all at Kevin Henry Lettings.
5/5
Chase & Kelly were both a great help in assisting me to move into my first place! Answering any questions I had promptly and making the process very smooth. Thanks again!
Hi Charlie, thanks for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that Chase and Kelly were so helpful in assisting you with your move. Wishing you all the best in your new home!
5/5
I have recently completed a house purchase in Saffron Walden with my sister and we were extremely pleased with the service we received from Kevin Henry. Murray, in particular, was very proactive in dealing with queries and helping to liaise between ourselves and the seller to ensure our purchase completed as quickly as possible. Our thanks to him for his efficiency and keeping us so well informed.
Thank you so much for your kind words Sharon, it was our pleasure to help!
5/5
I was very happy with Kevin Henry who dealt with my move to my new home in thaxted road saffron Walden . Yeliz dealt with our move and was very effieciant and professional but the other staff where good to when yeliz was not at work but a big Thankyou to yeliz and colleagues .
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Yeliz.
5/5
Really friendly and experienced team. Thank you Kelly!
Thank you for leaving us your review Clare.
5/5
Kelly & Lauren were so helpful throughout the process of our finding a property to rent. Many thanks.PositiveResponsiveness
Thank you so much for leaving us your review Jd
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