Intercounty Saffron Walden reviews

★★★★★ 2/5

Trustpilot

I am very disappointed with the service…

I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.

Nana · 7 October 2022

★★★★★ 5/5

Google

I have found both Jac’s and Ollie extremely helpful with our search for a home. They have both been so professional with helping us find our home, from paperwork, forms, great communication all the way. If your looking to rent privately then these are the people you need on your side. Thank you so much.PositiveResponsiveness, Professionalism

Kerry · 26 August 2021

★★★★★ 5/5

Trustpilot

Brilliant Estate Agent

Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!

Michael · 7 July 2017

★★★★★ 1/5

Trustpilot

Do NOT rent out your property through…

Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!

R · 29 September 2022

★★★★★ 5/5

Trustpilot

Excellent service - I would highly recommend this company.

Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.

Deborah · 21 May 2019

★★★★★ 5/5

Trustpilot

Inter county was recommended to us by a…friend

Inter county was recommended to us by a friend who happily sold in s flat market . We put the house up just before Christmas and moved at Easter.for a price we we’re happy with . Very good service. They use excellent photographer that shows house in true light . Have recommended to others already. Nothing is too much trouble for this company.

Mike · 7 May 2019

★★★★★ 5/5

Trustpilot

Me and my husband have just brought a…

Me and my husband have just brought a house with intercounty and they have been absolutely brilliant and very professional and been with us every step of the way with information rearsurance and advice. And I would like to say a massive thankyou to Sarah and her wonderful team for everything they have done for us . And would recommend intercounty a 100 percent.

Joanne · 24 August 2018

★★★★★ 5/5

Trustpilot

Chelmsford office

Kate and the team in the Chelmsford office have been brilliant dealing with what at times has been quite a stressful long winded sale, always professional and always friendly, i would 100% recommend them and they would be my first choice if / when i move again.Steven Perry

Steven · 14 April 2018

★★★★★ 5/5

Google

I will like to thank Ms Kathryn Keats, property manager in Saffron Walden branch who has been looking after our properties for years. She is highly efficient, fair and always replied to my queries in the earliest opportunity she has. Recently she has to deal with a rather demanding and difficult tenants by whom she dealt with extreme professionalism. We are very pleased she continues to look after our portfolios and deeply appreciate her excellent work.

Alice · 11 January 2023

★★★★★ 5/5

Trustpilot

Estate agents who care, and stay in touch!

We had the great pleasure of dealing with Abi Hogg at the Saffron Walden office when searching for a property. She was friendly, helpful and efficient, on the phone, in emails and particularly in person. Sadly we didn't find our new home with Intercounty but this wasn't by design and would highly recommend them for their impeccable services.

Julie · 18 August 2020

★★★★★ 5/5

Trustpilot

Thank you James and Doug!

I have been very impressed by the service I have received from Intercounty, Bishops Stortford. In particular, James with viewings and the start of my purchase process, and then Doug who has been great at keeping me informed with progress, and was straight on the case when a chaser was required. I would definitely recommend Intercounty to any buyers.

Charlotte · 13 August 2020

★★★★★ 5/5

Trustpilot

Charlotte and Lisa at intercounty…

Charlotte and Lisa at intercounty Saffron Walden have from the start helped me to buy my property the service and patience along with their professionalism is the best I've ever had the pleasure to deal with.I would highly recommend intercounty Saffron Walden branch if you want a hassle-free and stress-free and amazing service, thank you to all of the team 👍👍👍

Gary · 7 December 2019

★★★★★ 1/5

Trustpilot

appauling service as a tenant…

appauling service as a tenant…. so many issues with leaks, bad plumbing, mould… i would not recommend them as an agent as they only work on landlord instructions

Denise · 5 March 2024

★★★★★ 5/5

Trustpilot

Thank you to the Braintree Letting Team…

Thank you to the Braintree Letting Team at InterCounty. From walking in the door of the office to make an enquiry about letting my property to securing the tenancy was less than a week!!A special thank you must go to Chloe and Luke for quickly providing me with all the information I needed and for organising everything so efficiently. Many thanks,Alison

Alison · 12 August 2019

★★★★★ 5/5

Google

Had a great experience with Peter and the team at Saffron Walden Intercounty. Every member of the team we dealt with were responsive and settled any queries in a timely manor. Thanks for your help guys!PositiveResponsiveness, Professionalism

Jack · 26 August 2021

★★★★★ 4/5

Trustpilot

Intercounty were excellent when selling…

Intercounty were excellent when selling our house late in 2018. We switched agents after struggling to get the right sale for a number of months but Rosanna at Intercounty managed to get it sold within a couple of weeks. She was courteous and professional and got the sale done with the minimum of fuss. Would definitely recommend Intercounty as an agent.

Mr · 11 March 2019

★★★★★ 5/5

Trustpilot

Meg has certainly earned Intercounty a …

Meg has certainly earned Intercounty a five star. She herself was a star in everyway. She was supportive, kind, respectful, a good communicator, understanding and helpful. l could not have asked anymore of her that she hadn't already tried to do. She did her best and more, and that to me was job well done. She showed a great love for her job.

Catherine · 30 June 2017

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Thanks to Liz and Jenny for all your hard work and support

10 · 30 May 2018

★★★★★ 5/5

Trustpilot

Efficient sale and purchase, extra help when required

Throughout the process of selling and buying, Intercounty were very helpful. Our property was effectively marketed and we achieved a quick sale at a good price. Sarah stands out, for her prompt and effective assistance to resolve issues that cropped up late on with our purchase, and to see the process through to exchange of contracts when we needed that to happen.

Mrs · 10 December 2017

★★★★★ 5/5

Trustpilot

Very professional and trustworthy team

Very professional and trustworthy team. They supported us every step of the way. F.Kilic

F.K · 31 October 2025

★★★★★ 1/5

Trustpilot

Can’t be trusted to value property

This estate agent in Sawbo can’t value houses for toffee. Put one house on the market 5 bed at £800 and then another one exactly the same for £670.Also another 5 bed which is different on the same development for £954 on Terlings Park. Literally pulling figures out of the sky for quick sales. Useless !!

Sallyanne · 16 October 2020

★★★★★ 5/5

Trustpilot

We bought a property which was…

We bought a property which was initially being rented to us from Intercounty. Excellent communication, fair, professional and friendly advice and a very swift completion. A big Thankyou to Lisa, Josh and Charlotte at the Saffron Walden branch for such an excellent service both whilst renting and purchasing the property - they definitely made everything a lot smoother. Thankyou.

Justina · 29 August 2019

★★★★★ 5/5

Trustpilot

Saffron Walden branch - excellent service

Peter Cuffaro at the Saffron Walden branch of InterCounty provided us with an excellent service.He was able to match the right buyers for us very quickly and worked hard during the price negotiation. Once a sale was agreed he checked in regularly and communication was excellent all the way to completion.Great job - thank you.

IHS · 28 November 2020

★★★★★ 5/5

Trustpilot

Recently rented through Intercounty and…

Recently rented through Intercounty and couldn’t recommend them enough. I had the pleasure of working with Mollie to achieve what I wanted. Her work ethic was second to none and the way she conducted herself to answering any questions I may have and making sure everything was set in place with no stress or hassle.

MRobinson · 20 November 2020