4/5
GoogleExtremely good service, helpful and professional, even during lockdown. Nit as snobby and parochial as some other letting agents close by, I always go back to A&H. Thanks Katie Duke.PositiveResponsiveness, Professionalism, Value
Trusted Agent profile · S Wales
Allen and Harris S Wales reviews
★★★★★
198 reviews across 1 platform
209 Cathedral Road, Pontcanna, Cardiff, S Wales, CF11 9PN
Allen and Harris's office in S Wales, at 209 Cathedral Road, is rated 4.7 out of 5 across 198 reviews on 1 platform, including 198 Google reviews rated 4.7.
Reviews
Every review we hold for the S Wales office, from every platform, shown as written. First names only.
Google5/5
Googlecommunicative, professional and friendly. Full of good advice too.
Agent replied · 23 August 2024
Many thanks for your fantastic 5* review Ankur. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely grateful for the service we received from Paris Atkinson at Allan & Harris. Professional, efficient, friendly and kept us informed throughout the process. Thank you Paris!
5/5
GoogleI have used Allen & Harris for both purchasing and the letting of my property! Sophie & Hannah especially stood out for me. There wasn’t anything that was an issue for them, they guided me through both parts of the process. I couldn’t recommend Allen & Harris enough if you are looking at buying and letting your property!
4/5
GoogleI have always found the agents to be most helpful and supportive while managing my rental property. Thank you for your professional approach and helpful advice. I recently put the property back on the rental market and the team at Pontcanna found me tenants within the first day of viewings. The process of getting everything set up was made as easy as possible - thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBig thanks to Sophie! She processed my renting application quickly and professionally. My family arrived last week and they are happy with the place!PositiveResponsiveness, Professionalism
5/5
GoogleI can say with all honesty that they were so professional and helpful I really appreciate them specially, Sophie
Agent replied · 10 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI had some urgency in finding a new place and Allen and Harris was the right choice. They provided me with a variety of renting options for my budget and have been very effective in arranging viewing in a short notice period. They handled all the necessary checks on time for us to move in which turned to be very convenient. I have been renting an apartment with Allen and Harris for almost 6 months and they have been very responsive to all my queries and supportive to make sure all goes well. I would highly recommend them for a high quality service!
5/5
GoogleFantastic service from Allen & Harris estate agents, special thanks to Sophie for helping us move to our new rental property made the process easy for us. Thank you
5/5
GoogleMoving house is always so stressful, yet Allen and Harris have made the whole process stress free, from sorting me with a viewing opportunity asap to keeping me updated through out my application. Even down to making collecting the keys super quick and a time that worked for me around my busy schedule. the staff were very friendly and i couldn't recommend them any higher.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googleexcellent service all round and would 100% advise anybody to buy/sell with them
5/5
GoogleI had a viewing with Alanis, could not have had a better experience. She was incredibly knowledgeable and answered everything I had to ask, with a great professional attitude. I've not had the best experience with estate agents in the past but Alanis really helped put me at ease
5/5
GoogleNothing was too much trouble for Jean , Hannah and Josh.From the initial enquiry , suggestions of available properties and viewings that were arranged around times to suit us travelling from North Wales which we did on numerous occasions viewing several properties and revisits to those already viewed. Thanks for making the process as stress free as possible.
5/5
GoogleI have several properties I rent out with Allen & Harris Pontcanna. I find all of the staff in the branch very helpful and professional, they are always there to answer any questions I have and nothing is to much to ask! I would highly recommend Allen & Harris Pontcanna, as all of the staff are welcoming and friendly! Can’t thank them enough for all of there help over the years.
5/5
GoogleEfficient service by Sophie and Paris, will use again and would recommend. Thanks
Agent replied · 10 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
2/5
GoogleBeware when putting a big deposit down on rental properties. If you can't seal the deal for whatever reason, you may lose it. I must add that I did receive my deposit back after following the complaints process.
Agent replied · 10 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleVery helpful and ensured all ran smoothly. Thanks
Agent replied · 10 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent and smooth experience, recommended!
5/5
GoogleSophie from Allen and Harris found us a tenant for our house in no time at all. It was only a few days between us asking her to market our house and the tenants moving in! It was incredibly quick and seamless. She answered emails promptly and the whole thing went without a hitch. A super-efficient young lady and an excellent service all-round.
5/5
GoogleAlways really good service, cannot thank David in the lettings dept enough, the best agents in Cardiff
5/5
GoogleExcellent services, very efficient! Thank you, Helen
Agent replied · 10 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDan has amazing customer skills and was lovely and helpful showing us around our soon to be new home!!🥰 we can definitely tell he loves his job!! His attitude on phone and in person was so kind!! Highly recommend …
5/5
GoogleThe lettings team have arranged two tenancy agreements for my flats. They have been quick to answer queries and respond to my questions and have been flexible when unforeseen circumstances have arisen, dealing with them in a calm and professional manner. Jemma in particular has been great and I wouldn't hesitate to recommend the lettings team.
5/5
GoogleI contacted the office enquiring about a property. The team were very helpful and couldn’t do enough for me. When I look to sell my property in the near future I will definitely use these guys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Allen and Harris S Wales
How many reviews does Allen and Harris S Wales have?
Allen and Harris's S Wales office has 198 reviews across 1 platform: 198 on Google.
What is Allen and Harris S Wales's rating?
Allen and Harris S Wales is rated 4.7 out of 5 across all 198 reviews, and 4.7 out of 5 on Google from 198 reviews.
Where is Allen and Harris's S Wales office?
Allen and Harris S Wales, 209 Cathedral Road, Pontcanna, Cardiff, S Wales, CF11 9PN.
