Every review we hold for the S Wales office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had some urgency in finding a new place and Allen and Harris was the right choice.
They provided me with a variety of renting options for my budget and have been very effective in arranging viewing in a short notice period.
They handled all the necessary checks on time for us to move in which turned to be very convenient.
I have been renting an apartment with Allen and Harris for almost 6 months and they have been very responsive to all my queries and supportive to make sure all goes well. I would highly recommend them for a high quality service!
Bruno · 12 June 2019
★★★★★ 5/5
GoogleFantastic service from Allen & Harris estate agents, special thanks to Sophie for helping us move to our new rental property made the process easy for us.
Thank you
Mark · 11 June 2020
★★★★★ 5/5
GoogleMoving house is always so stressful, yet Allen and Harris have made the whole process stress free, from sorting me with a viewing opportunity asap to keeping me updated through out my application. Even down to making collecting the keys super quick and a time that worked for me around my busy schedule. the staff were very friendly and i couldn't recommend them any higher.PositiveResponsiveness, Quality, Professionalism, Value
Rhi · 11 June 2021
★★★★★ 5/5
Googleexcellent service all round and would 100% advise anybody to buy/sell with them
Terry · 8 April 2025
★★★★★ 5/5
GoogleI had a viewing with Alanis, could not have had a better experience. She was incredibly knowledgeable and answered everything I had to ask, with a great professional attitude. I've not had the best experience with estate agents in the past but Alanis really helped put me at ease
Liana · 11 June 2023
★★★★★ 5/5
GoogleI have several properties I rent out with Allen & Harris Pontcanna. I find all of the staff in the branch very helpful and professional, they are always there to answer any questions I have and nothing is to much to ask! I would highly recommend Allen & Harris Pontcanna, as all of the staff are welcoming and friendly! Can’t thank them enough for all of there help over the years.
Louise · 12 June 2019
★★★★★ 5/5
GoogleNothing was too much trouble for Jean , Hannah and Josh.From the initial enquiry , suggestions of available properties and viewings that were arranged around times to suit us travelling from North Wales which we did on numerous occasions viewing several properties and revisits to those already viewed. Thanks for making the process as stress free as possible.
Graham · 11 June 2022
★★★★★ 5/5
GoogleEfficient service by Sophie and Paris, will use again and would recommend. Thanks
Nia · 15 August 2023
Agent replied · 10 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleBeware when putting a big deposit down on rental properties. If you can't seal the deal for whatever reason, you may lose it. I must add that I did receive my deposit back after following the complaints process.
Steve · 12 June 2019
Agent replied · 10 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
★★★★★ 5/5
GoogleVery helpful and ensured all ran smoothly. Thanks
Owain · 13 November 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and smooth experience, recommended!
James · 1 May 2025
★★★★★ 5/5
GoogleSophie from Allen and Harris found us a tenant for our house in no time at all. It was only a few days between us asking her to market our house and the tenants moving in! It was incredibly quick and seamless. She answered emails promptly and the whole thing went without a hitch. A super-efficient young lady and an excellent service all-round.
Kathryn · 11 June 2020
★★★★★ 5/5
GoogleAlways really good service, cannot thank David in the lettings dept enough, the best agents in Cardiff
Kathryn · 12 June 2018
★★★★★ 5/5
GoogleExcellent services, very efficient! Thank you, Helen
Helen · 16 July 2023
Agent replied · 10 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan has amazing customer skills and was lovely and helpful showing us around our soon to be new home!!🥰 we can definitely tell he loves his job!! His attitude on phone and in person was so kind!! Highly recommend …
Ellie · 11 June 2023
★★★★★ 5/5
GoogleThe lettings team have arranged two tenancy agreements for my flats. They have been quick to answer queries and respond to my questions and have been flexible when unforeseen circumstances have arisen, dealing with them in a calm and professional manner. Jemma in particular has been great and I wouldn't hesitate to recommend the lettings team.
Jodie · 11 June 2021
★★★★★ 5/5
GoogleI contacted the office enquiring about a property. The team were very helpful and couldn’t do enough for me. When I look to sell my property in the near future I will definitely use these guys
Jodie · 11 June 2023
★★★★★ 1/5
GoogleHad to constantly chase them up as they never returned calls. The apartment I was after then got taken off them by the landlord (probably as they hadn't managed to let it out in over six months!), which ended up with another agency. Not surprising really, I'd avoid at all costs as either a tenant/purchaser or seller. Completely useless.
Sargon · 12 June 2019
★★★★★ 5/5
GoogleSophie and members of lettings team (Gemma) in Cardiff arranged the letting quickly and smoothly. They kept us up to date with what was going on, were always ready to help and quick to respond to queries. Very professional and efficient. Can’t praise them highly enough.
Shekhar · 11 June 2022
★★★★★ 5/5
GoogleI recently purchased an apartment and I was dealing with Hannah at the Pontcanna branch. She was very professional and on the ball with the sale, least to say, it all went smoothly. Happy client.
Dean · 11 June 2023
★★★★★ 5/5
GoogleI was urgently looking for accommodation in Cardiff.
Paris Atkinson from Allen & Harris was really very helpful and prompt on the case. He was always available on call or email, whenever we had any query. He also sorted things out for us quickly. We surely recommend Allen & Harris for renting properties ...!
Anurag · 11 June 2020
★★★★★ 5/5
GoogleSo happy you guys saved us after an awful experience trying to sell with someone else last year. Jean, Hannah, Sophia and all the team in Pontcanna have been super helpful and had a professional service from start to finish! Thank you guys!
EMMA · 10 June 2022
★★★★★ 5/5
GoogleFriendly knowledgeable stall , nothing's to much trouble. Great to deal with , highly recommend .
Paul · 11 June 2020
Agent replied · 10 June 2024
Hi Paul! Thank you so much for taking the time to leave us a five-star review.
★★★★★ 5/5
GoogleExcellent service, guided me through a very tricky salePositiveResponsiveness, Professionalism
Michael · 24 August 2021
Agent replied · 10 June 2024
Hi there Michael, thank you so much for the 5* review of the Cathedral Road branch!
It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
