Every review we hold for the S Wales office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExtremely happy with the service we have received from Allen and Harris thanks to our estate agent Dylan! I am over the moon with the house I have been accepted for, and Dylan made the decision and process so easy for us! He was really friendly, professional, kind and informative and is an asset to Allen and Harris! By far the best experience and service I have been through whilst looking for a property. I could not be any happier! Thank you very much Dylan and Allen and Harris.
Jade · 1 April 2026
Agent replied · 15 April 2026
Thank you for your glowing review of our estate agent Dylan! We are thrilled to hear that you had such a positive experience with us and that Dylan was able to make the process easy and enjoyable for you. We agree, he is an asset to our team and we are lucky to have him. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTo find out a good property is a big deal and getting all the formalities is not a easy job but we did easily with Allen and Harris .Me and my husband find more comfort to chose Allen and Harris property for renting .I had more than 2 years with their renting property and again we chose our next renting with the team Pontacanna .The team always guided and supported us and we wish again throughout our nesting . Especially Kieran, Sophie, Katie and Dylan they always over the phone to help and direct us .We glad with this team .
Anie · 1 April 2026
Agent replied · 15 April 2026
Thank you for choosing Allen and Harris for your rental needs. We are thrilled to hear that our team provided you with excellent guidance and support. We look forward to continuing to help you find your perfect rental property with the same level of dedication and care. Kieran, Sophie, Katie and Dylan are all valuable members of our team and we are proud to have them represent us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a fantastic experience working with Dylan as my estate agent. As it was my first time renting out a property, I was naturally a bit unsure about the process, but he made everything incredibly straightforward and stress-free.
He was always polite, approachable, and more than happy to answer any questions I had, no matter how small. His knowledge and guidance really gave me confidence throughout the whole experience.
What impressed me most was how quickly he delivered results, he managed to secure tenants on the very first viewing, which exceeded all my expectations.
I honestly can’t recommend Dylan highly enough. If you’re looking for someone reliable, professional, and genuinely helpful, he’s the person to go to.
Gwenno · 25 March 2026
Agent replied · 15 April 2026
Thank you for the amazing review! We are so glad to hear that Dylan provided top-notch service and made your rental experience stress-free. Our team takes pride in delivering results quickly and we are thrilled to have exceeded your expectations. Thank you for recommending Dylan, he truly is a reliable and professional estate agent. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames was our mortgage Advisor and from the get go he was just fantastic. He broke down every step, explained everything in detail.
He has been super helpful, getting us quotes for life insurance, buildings and contents and anything else we would and could have needed through the buying process.
People say buying a house is one of the most stressful things you’ll ever do, however James has taken the stresses away from us during this process and we can’t thank him enough.
Highly recommend
Jennifer · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your kind words, we're delighted to hear that James has been able to make your home buying process stress-free. He truly goes above and beyond for his clients and we're grateful to have him on our team. Thank you for choosing us, and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ve used Allen and Harris previously and they’ve been reliable so I asked them to manage an additional property. Dylan knows the rental market well and gives great advice. Sophie is always helpful and has excellent knowledge of the rules and regulations. Their support has made managing my properties easier. I would recommend them to fellow landlords.
Rob · 1 April 2026
Agent replied · 15 April 2026
Thank you for choosing Allen and Harris to manage your properties. We are delighted to hear about your positive experience with our team, especially Dylan and Sophie. We pride ourselves on providing reliable and knowledgeable service to our clients. Thank you for your recommendation to fellow landlords, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to Kieran and the team for helping us through the renting process which we are now at the final stage of. Kieran has been great at organising everything for us, including viewings, negotiations, and helping us through the process of renting for the first time. Equally thank you to Dylan who has taken all of our anxious phone calls and kept us up to date with the process. Couldn’t recommend enough
Rhianna · 23 October 2025
Agent replied · 13 November 2025
Thank you for your kind words! It has been our pleasure to assist you through the rental process. Our team is dedicated to making it as seamless as possible for first-time renters. We're thrilled to have Kieran and Dylan on our team! Thank you for choosing us and for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have recently agreed the purchase of a property through Allen & Harris Pontcanna and the service we received from Kelsey was fantastic.
She was incredibly knowledgeable about the property we were interested in and most importantly she kept in regular communication with us, keeping us updated all the way through the process and has helped us to secure a property we absolutely love. Thank you for all your help!
Rhys · 30 October 2025
Agent replied · 13 November 2025
Wow, thank you for choosing Allen & Harris Pontcanna for your property purchase! Our team, especially Kelsey, is dedicated to providing exceptional service and we're thrilled to know you had a fantastic experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSophie at Allen & Harris did an excellent job at letting my property. She did exactly as she promised & let the property within a week of making contact, achieving the market rental rate. Sophie communicated with me clearly & in a timely manner all the way through the process. I can't recommend Sophie & her team enough & will be happy to use their service in the future.
Neal · 14 October 2025
Agent replied · 13 November 2025
Thank you for sharing your positive experience with Sophie and our team at Allen & Harris. We are thrilled to hear that she exceeded your expectations and achieved the market rental rate for your property within a week. We value clear and timely communication and are glad to have delivered that throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used Allen and Harris's mortgage advice service and were really impressed. James Cheung was very thorough at walking us through our options and explained everything in detail. We had quite a long purchase process and the interest rates went down a few times over that time. Each time James was super quick at getting us the latest best rate.
Frederick · 7 November 2025
Agent replied · 13 November 2025
Thank you so much for sharing your positive experience with Allen and Harris's mortgage advice service. We are delighted that James was able to provide you with thorough and quick support throughout your entire purchase process. We truly value our customers and strive to offer the best rates and service for all their financial needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’d like to thank Mark Hinton in the A&H Deposit Team, who has been absolutely brilliant. Great comms, professional and knowledgeable. A real asset to the team. Thank you, Mark. Your support is very much appreciated.
Karen · 25 March 2026
Agent replied · 15 April 2026
Thank you for your glowing review! We are thrilled to have Mark as part of our A&H Deposit Team. He truly goes above and beyond for our customers with his outstanding communication, professionalism, and expertise. We will be sure to pass along your kind words to him. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks to Sophie Davies, Dylan Burberry and their colleagues for their patience in finding 3 x pleasant new tenants - very pleased with the service provided. Thank you.
Rhydian · 1 April 2026
Agent replied · 15 April 2026
"Thank you for the positive feedback! We are delighted to have helped you find 3 wonderful new tenants. It was our pleasure to provide top-notch service to you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCurrently going throught the chaotic process of renting a flat in Cardiff, but the agent Dylan Burberry made everything simple and stress free, was pleasant and professional, replying promptly and answering all our questions. Very pleased with the experience.
Márcia · 25 December 2025
Agent replied · 15 January 2026
Thank you for your positive feedback! We are thrilled to hear that Dylan provided you with a stress-free and professional experience. Our team works hard to make the rental process easy for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been using the services of Allen & harris since 2018, and I can confidently say that they have been nothing short of exceptional. A special mention goes to Sophie, the Senior Letting Manager, who has been absolutely amazing. Sophie’s dedication is truly impressive. She took the time to thoroughly understand my needs and preferences. In addition to her skill in tenant placement, Sophie has been incredibly responsive and helpful in answering any queries I’ve had. Overall, I highly recommend Allen & harris, to any landlord looking for a trustworthy and efficient service. Their dedication and expertise have made my experience as a property owner incredibly smooth.
Thank you for the wonderful service provided over the years.
Beulah · 16 August 2024
Agent replied · 23 August 2024
Thank you for your 5* review Beulah. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMorgan has been an absolute breath of fresh air helping to show us around. He was helpful, informative, came prepared with a wealth of knowledge and other suggestions, and seems to really care about helping us find a property. Thank you Morgan, you’re an asset to the team, and quite likely the best representative of any property company we’ve seen during our house hunt.
Claire · 18 January 2025
Agent replied · 23 January 2025
Many thanks for your fantastic 5* review Claire. I will of course pass on your kind hearted words to our Cardiff branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI reach out to Allen & Harris for rent out property and referred by my friend to Sophie. I would like to give thumbs up to Sophie Davies and her team for excellent services, her prompt reply to my queries and keep me informed throughout the process make me impressed. I would highly recommend her.
Thank you to the whole letting team in her branch as well.
HW · 18 November 2024
Agent replied · 9 December 2024
Thanks for the wonderful 5* review, recommendation and considerate comments regarding your experience with Sophie and our Pontcanna branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKieran at Allen and Harris has been a great help in my property search. He was professional, knowledgeable and always prompt in answering any questions I had. I’d strongly recommend Allen and Harris thanks to Kieran.
Jon · 30 October 2025
Agent replied · 13 November 2025
Thank you for your glowing review! Kieran takes great pride in providing exceptional service, and we're thrilled to hear he was able to assist you in finding your perfect property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been dealing with Allen & Harris for many years for my properties. I would like to give a special thanks to Sophie Davies for her excellent service, she is always friendly and is very professional and helpful in helping me manage my properties. I would highly recommend her to all landlords.
Thank you to the whole letting team in the Pontcanna branch.
Elaine · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Elaine! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie is incredible at what she does! Always quick to respond, super helpful, and very professional. Her dedication and expertise make working with her and her team in Pontcanna an absolute pleasure.
Wei · 12 November 2025
Agent replied · 13 November 2025
Thank you so much for your kind words! We take pride in providing top-notch service to our clients and we are thrilled to hear that you had such a positive experience with Sophie and our team in Pontcanna. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend these agents, they was quick n reliable in helping with me the property. Dylan Burberry was a lot of help credit to him sorting everything out
Cory · 16 December 2025
Agent replied · 15 January 2026
Thank you for the kind words! We are thrilled to hear that Dylan provided you with excellent service and helped make the process of finding a property smooth and efficient. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have recently bought a property and James was very professional , supportive, friendly and reliable from start to finish. I would highly recommend James to anyone looking for a Mortgage advisor.
Bec · 6 November 2025
Agent replied · 13 November 2025
Thank you for the kind words! We are so happy to hear that James provided top-notch service during your mortgage process. We take pride in our team's professionalism and dedication to our customers. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust completed on my purchase, happy to recommend Josh Canter and Kelsey Hoffman at Allen & Harris, outstanding service from start to finish.
Mohamed · 8 January 2026
Agent replied · 15 January 2026
We are thrilled to have provided you with outstanding service during your purchase, and we are grateful for your recommendation! Thank you for choosing Allen & Harris and trusting Josh and Kelsey for your home buying needs. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a really positive experience with Dylan while viewing a property. He was incredibly kind, patient, and helpful throughout the whole process. He took the time to answer all my questions and made everything feel much easier and less stressful.
I really appreciated his friendly attitude and professionalism it made a big difference. Thank you so much for your help!
Zainab · 18 March 2026
Agent replied · 15 April 2026
Thank you for your kind words! We're so glad you had a positive experience with Dylan. Our team strives to provide top-notch service and we're thrilled to know that he made the process easier and less stressful for you. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding service from start to finish
James has been an absolutely outstanding mortgage broker and I cannot recommend … More
Giada · 25 December 2025
Agent replied · 15 January 2026
Thank you so much for your glowing review! James is dedicated to providing excellent service to all of our clients and it's wonderful to hear that he made your mortgage process stress-free. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExtremely happy with the service we have received from Allen and Harris thanks to our estate agent Dylan! We are very happy with the flat we have been accepted for, and Dylan made the decision and process so easy for us! He was really …
Maddie · 15 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.