Allen and Harris S Wales reviews

★★★★★ 5/5

Google

Having used Allen and Harris for a number of years, I have found them to be extremely professional and have been very happy with the service they have provided. I'd like to give a special mention to Sophie and Paris who have always gone over and above to reply promptly to all queries and consistently offer helpful and appropriate advice.

Gill · 2 August 2024

★★★★★ 5/5

Google

Keiran is really good and helpful person he helped me a lot.

SUMI · 18 December 2025

★★★★★ 5/5

Google

Thanks Sophie and team for help and guidance in getting a speedy rental completed on our apartment.

Kefin · 16 October 2025

★★★★★ 5/5

Google

Had a great experience with this company, especially Dylan.

Yash · 16 December 2025

★★★★★ 5/5

Google

I have Bought an Apartment with Josh @ A&H I can not thank him enough for time and quick response to my questions, Josh is Very Friendly and I felt at ease with his knowledge of the market

Robert · 6 December 2024

★★★★★ 5/5

Google

I am very happy that I was able to find estate agents that were able to help me. Paris and Sophie have been great and very understanding of my situation. Everything has been taken care of, and the service provided was 5 star. Thank you again!

Bronek · 24 July 2024

★★★★★ 5/5

Google

Allen and Harris Pontcanna lettings team, were excellent in helping us find a place for my mum, who was moving back to Cardiff from West Wales. They have everything in place to help you achieve your goal. Everything went smoothly and quickly. Well done Pontcanna lettings team. Thankyou, from me and my mum. Ian.

Ian · 10 February 2024

★★★★★ 5/5

Google

Brilliant experience with fast prompt communication throughout. Got a very fair price and they eased me through the entire process (even after completion). I can’t speak highly enough and Josh Canter was an absolute star.

Luke · 18 November 2024

★★★★★ 5/5

Google

Dylan Burberry took me through the entire process with amazing kindness, taking me step by step. He is so wonderful, helped me sort out everything I struggled with, with absolute professionalism and patience, all while being very human too. I'd highly recommend him to anyone.

Gill · 13 January 2026

★★★★★ 5/5

Google

We used Allen & Harris’s mortgage advice service and had an excellent experience with James Cheung. He was incredibly helpful throughout the entire process, always patient with our questions and very clear in explaining everything in …

Durmus · 15 March 2026

★★★★★ 5/5

Google

We had a great experience with Kieran while viewing and securing a tenancy for our first flat. He was professional, approachable, and very helpful throughout the process, especially as we were first-time renters moving out from home. …

Dan · 15 February 2026

★★★★★ 5/5

Google

Very helpful and informative at viewings, communication has been amazing, Everytime I have rang to ask questions they have always made me feel welcome and are polite and kind. Dylan has gone the extra mile to help us find a home and has … More

Jade · 16 December 2025

★★★★★ 5/5

Google

I had a great experience renting through Dylan B. He was professional, friendly, and always quick to respond to any questions or concerns. The whole process was smooth and stress-free, highly recommended!

Joanna · 1 April 2026

★★★★★ 5/5

Google

Our letting agent Alanis was extremely helpful. Helped us find an amazing property in a stunning area at a competitive price. She answered all our questions and was professional and kind in her approach. This agency also found us a property which we love in very short space of time. Could not recommend them more.

Sameul · 15 July 2023

★★★★★ 5/5

Google

We received a outstanding service from Dylan at Allen & Harris. He was very professional, friendly and supportive in helping us from start to finish. Highly recommended!

Rc · 8 April 2026

★★★★★ 5/5

Google

Very nice staff! Everything was quick and smooth, from viewing a flat to signing a contract! Paris even brought keys to the train station as we were late to collect them! Very much appreciated!

Victoria · 19 May 2024

★★★★★ 5/5

Google

We listed our property for rental with the Pontcanna branch of Allen & Harries and within a week we had tenants moving in. The process seemed quick and easy with all paperwork completed on line. As always, Sophie gave us excellent support.

Anne · 16 October 2025

★★★★★ 5/5

Google

Excellent place. I thank Sophie and Alanis as they were so helpful and friendly and have helped me move to a new place. I can’t fault them at all. Highly recommend them and all who work at Allen and Harris

Anna · 12 December 2023

★★★★★ 5/5

Google

We have been using Allen & Harris for several years to find tenants for our rental property and have always been very happy with the service they provide. This time round Sophie and Paris have helped us to secure new tenants in record speed, have been incredibly helpful with all aspects and have generally gone above and beyond in the help that they have provided us with. Thoroughly recommend and big thanks to them both!

Sarah · 2 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Allan and Harries, and I can't recommend them highly enough. Sophie, in particular, was outstanding. She was incredibly helpful and made the entire process smooth and stress-free. Every question I had was answered promptly and clearly, and she went above and beyond to ensure everything was taken care of. The level of service provided was exceptional, and I couldn't be happier with my experience. Five stars all the way!

Moh · 2 June 2024

★★★★★ 5/5

Google

Recently rented out my property via Allen & Harris, was really impressed with the support, I was kept fully briefed, thanks Sophie, Paris and Cauldia will be looking to rent my next property with yourselves too!

Farida · 28 May 2025

★★★★★ 5/5

Google

Our experience with first time buying has been made so much easier thanks to Allen and Harris, in particular thanks to Josh. He represents among the highest levels of customer service I have experienced. Information was accurate and responses to queries were very fast. His answers were where necessary detailed enough for us to be able to make informed decisions, making the process and experience very smooth and far less stressful than we’d been experiencing prior.

Tayla · 11 June 2023

★★★★★ 4/5

Google

Paris was very helpful friendly and responded speedily to any queries. The lettings team in general were also very helpful I would definitely use Allen and Harris again

Paul · 19 May 2024

★★★★★ 2/5

Google

Them and their sequencing partners have been nothing but apathetic on the rare (thankfully) occasions we have had to deal with them. Not telling us about viewings and then ‘reminding’ us the day before, taking 3+ weeks with constant chase ups from us to provide a reference to our new property and just general ineptness amongst the whole team. One lady was nice to speak to on the few occasions but never did what she promised until nudged multiple times. Avoid! Even our landlords who usually get the better end of the stick from letting agencies aren’t fussed on them. Edit 23/1/24, have been better ironically since leaving and helping me with post tenancy disputes. Upgraded to a 3 star as thats a fair overall viewing, as the apathy during tenancy and last minute scramble to pass on referencing to our new place caused issues and stress which cannot be undone. Bravo for helping us with post stuff though, as no financial incentive for them anymore.

Brett · 10 February 2024