Trusted Agent profile · S Wales
★★★★★
236 reviews across 2 platforms
83 Talbot Road, Pontyclun, Mid Glarmorgan, S Wales, CF72 8AE
Allen and Harris's office in S Wales, at 83 Talbot Road, is rated 4.5 out of 5 across 236 reviews on two platforms, including 235 Google reviews rated 4.5.
Every review we hold for the S Wales office, from every platform, shown as written. First names only.
5/5
GoogleI dealt with James all the way through my process and also with two other members of staff, they were excellent from start to finish and helped me through anything that I was unsure on. Couldn't fault the standard one bit, thank you Allen & HarrisPositiveProfessionalism
5/5
GoogleFrom the first phone call to Allen and Harris Estate Agency, to the final day of concluding the deal, the team has been wonderful, helpful and very friendly while being professional. A shout out to James, you did a great job. Thank you for the guidance.
5/5
GoogleHad a very positive experience on my viewing of a property with Tyler. He was very polite, helpful and respectful. A pleasure to meet with such a pleasant all round young man.
Thank you Lesley Morgan for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleLeanne was very professional and helpful when coming to value my house. She talked me through the whole process as a first time seller. Amazing service would definitely recommend.
5/5
GoogleGreat experience with Allen and Harris, both Claire and Tyler provided exceptional service and sold my property within 2-3 weeks. Many thanks both and keep up the sterling service you provide.
Thanks for the wonderful 5* review Wayne sutton! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally great viewing experiences with Tom Talbot Green Branch, friendly, professional and very knowledgeable and great communication and contact. But more importantly taking the time with you and paying great attention left feeling like you are being offered a very personal service, happy to spend the time needed...never feeling rushed - invaluable thank you.
Thanks for giving our Allen and Harris team a five-star review. If we can help with anything else please give us a call.
5/5
GoogleWe had a good positive experience from Allen & Harris Pontyclun branch in particular Alex and Leanne who did a great job in helping us with our concerns and issues that arose. Would definitely use again. Recommended. Thank you all.PositiveQuality, Professionalism
5/5
GoogleSashka was fantastic showing us some properties on Saturday. No pressure, very helpful and we saw an extra house we weren't expecting to. Thank you
5/5
GoogleBen has been an absolute pleasure to work with, he’s been very responsive and very polite at all times, Every single querie has been handled professionally and very quickly. I would highly recommend him to a friend or colleague.PositiveResponsiveness, Professionalism
4/5
GoogleWe dealt with Abby Brookes towards the end of our tenancy. She was very efficient and dealt with the return of our bond very quickly. She kept us updated as to what stage the process was at and for that we are very grateful. Thank you Abby
5/5
GoogleCan not thank the team at Allan Harris enough on there guidance with buying our first home. A special thank you to Alex and Leanne for going the extra mile in getting the job done. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleWas looking for property & Tyler showed me around 2 that I liked, he was very professional & helpful, definitely an asset to any business.
Sharon McLaughlin thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHonestly I cannot thanks James Bennet or Ben enough absolutely superb. Putting up with me ringing sometimes 10-15 times a day they never, great communication, great service. Actually sped up the whole process for me as I was in rush, highly recommend.
5/5
GoogleI spoke to Mel about valuing my property and she was very accomodating and managed to fit me in the following afternoon. I have also spoken to Ciaran about my mortgage options and will be using all Allen Harris services. 100% recommend!
5/5
GoogleAllen & Harris have been brilliant in the marketing and quick sale of my home. Alex has been extremely professional and efficient throughout the process keeping me fully informed at all times. Big thank you to you Alex and also to Claire.
1/5
GoogleBooked in to view a house but the estate agent did not show up. Called the branch and they seemed indifferent about the issue
Paul please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
GoogleMaya Sinclair, the deposit coordinator was very helpful and attentive to sort out the return of my deposit. Thank you Maya
5/5
GoogleWould recommend! We needed a property within a short time frame and thanks to James we had a property sorted within a couple of weeks. Thanks for being so helpful.
5/5
GoogleBenjamin Morris and James Bennett were amazing and very professional when it came to finding a property for my mom, daughter and I. Would highly recommend themPositiveResponsiveness, Professionalism
1/5
GoogleOne of the most unorganised and unprofessional agencies I have ever come across, and I'm an estate agent myself! Communication between departments is completely lacklustre at best, any action will take months to complete and they will spread the blame on to every department but their own. If you are looking for a agency to manage your property, AVOID!
Hi there, thank you for taking the time to leave a review of the Talbot Green branch of Allen & Harris. It is so disappointing to hear that you felt as though the communication offered by the team warranted a 1* review. We always strive to offer the best customer service that we can give and take all feedback received very seriously. If you would like to go into further detail about the issues that you have mentioned then please email us at socialmedia@sequencehome.co.uk and we will be more than happy to look into this for you. Best Regards.
5/5
GoogleAbsolutely professional and thorough. Alex, Claire and Leanne made the process of selling my house and buying our dream home very stress free and always kept us up to date. Would highly recommend.PositiveProfessionalism
5/5
GoogleWould highly recommend Ciaran as a Mortgage Advisor after receiving a first class service. He was very professional and I was very happy with the deal he secured for me. Mel was equally as helpful with the process.
5/5
GoogleJames at Allen & Harris was amazing throughout the whole process, helping me obtain a rental property. Couldn’t do enough to help me and ensured everything ran smoothly. Thank you :)
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleBen and co have been amazing in getting us into our new home. Updates were regular and delivered when promised even with so much uncertainty during these troubling times. Highly recommended agents.PositiveResponsiveness, Quality, Professionalism, Value
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