Trusted Agent profile
★★★★★
236 reviews across 2 platforms
83 Talbot Road, Pontyclun, Mid Glarmorgan, S Wales CF72 8AE
Allen and Harris's S Wales office at 83 Talbot Road is rated 4.5 out of 5 across 236 reviews on two platforms, including 235 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the S Wales office, from every platform, shown as written. First names only.
5/5
GoogleMet up with Jolyon to rent a house for me, 1st class service all round excellent communications, very professional Definitely be using this company in the future
Many thanks for the fantastic 5* review Sandra. Kind regards, Lucy, Customer Relations.
5/5
GoogleJolyon provided excellent support throughout my rental process. His professionalism, attention to detail, and timely communication made the entire experience seamless and stress-free. Highly recommend his services
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
1/5
GoogleA house went up for rent in Treherbert, it was advertised to this agency. Little did I know when me and my partner filled out all the paperwork, we had to deal with another company called Sequence. So basically any maintenance that was needed we were palmed off to another estate agents. Allen and Harris only did one thing for us and that was an inspection. But when we list the issues so they could send it to the landlord. Half the stuff was not in the report. In the end I told both Sequence and Allen and Harris. I will no longer be phoning. Everything will be by email or text. I even said to a staff member at Allen and Harris 'what is the point of inspecting the house when they don't deal with the maintenance, Sequence might as well inspect the house'. Believe me, you don't want to be dealing with sequence. It will put stress on you and/or your family. We had 3 floods for the past 4 years living at the house in Treherbert. Took sequence a year just to do one and thats just one of the issues we had. In my opinion I recommend that you stay away from Allen and Harris when it comes to renting as you will be dealing with sequence. If you don't believe me how bad sequence are, then I suggest typing them in Google maps and check their reviews.
Hello, we are very sorry to hear that you believe the service of our Allen and Harris team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@allenandharris.co.uk and we can look into this further for you.
5/5
GoogleTyler really helped me find the right property and make my purchasing decision. He struck a nice balance, staying focused on me as a potential purchaser but giving me enough space to make up my own mind. Jon's expertise in organising the mortgage also provided a smooth and pleasant experience.
Daniel Strevens thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe were gonna be homeless, but with the help of Allen n Harris TG we have managed to secure something. Only positive things to say
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat to deal with. Received regular updates and communication while selling my property and they did everything they could to ensure the sale went smoothly
Thanks for taking the time to leave us your glowing 5* review Andrew. Kind regards, Lucy, Customer Relations.
5/5
GoogleAllen and Harris have been amazing throughout the whole process. They have communicated with me every step of the way. They have always been friendly and approachable and answered any queries quickly. Jolyon Edwards has gone above and beyond during this process. I would definitely recommend this estate agents in the future
Thank you Amanda for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleHad Tyler show us around a few properties now. Very polite, knowledgeable and content. Easy going and very respectful - Tyler helped us a lot and was very approachable to any questions/queries we had in mind. Would definitely advise people to ask for him! Credit to the company! Thanks again Tyler.
Anthony, many thanks for your outstanding 5* review and thanks for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can’t fault the service of Allen & Harris on my recent sale. Alex and the team were always responsive, professional and always went over and above to ensure the highest levels of customer service. The price was competitive and I would highly recommend them if you are looking to sell your property. Thank you for everything.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI received first class service from Allen & Harris throughout the whole process. Mel was extremely helpful and personable and went above and beyond to make the process seamless. Ciaran gave me excellent mortgage advice and made a very daunting process extremely easy. He was very knowledgeable and always took the time to explain each stage in detail. I would 100% recommend their services again.
5/5
GoogleVery professional, responsive and helpful. Alex and Clair have helped us every step of the way to us getting our house sold, so we cab buy a new house for me and my new family. They understood our needs and were very informative. They helped us understand the jargon and the process throughout and even go out of their way to keep us informed, let us their printer ect. We cannot thank them enough.PositiveResponsiveness, Professionalism
Hello, thank you so much for taking the time to provide our Pontyclun team with a 5-star review. We are so happy to hear Clair, Alex and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
Google5***** We used Ciaran Rees the mortgage advisor at Allen and Harris. Ciaran has been a massive help too me and my partner on getting our first mortgage, everything was really smooth and nothing was too much hassle. He was very friendly and so helpful. I highly recommend his service he has been a pleasure too deal with! Thanks again Ciaran 5*
5/5
GoogleBest estate agents ever. We bought a house which they were selling. We went through them with out mortgage and they couldn’t be more helpful. They made the process so simple. Then when it came to our house, it was a nightmare. Our solicitors were rubbish! (Not through the estate agents. Seperate company) And thank goodness for Allen and Harris because they were the ones calling us back and chasing the other side. If it wasn’t for them, I honestly don’t think we would have a house. I can not recommend them enough! They were so helpful and constantly kept us updated with the house due to our poor communication with our solicitors. A big thank you to these guys!
Hi there, thank you so much for your 5-star review of our Allen and Harris Talbot Green branch, we are thrilled to hear that the process was made so simple by our team. If there are any other of our services in the future you require then our team will be more than happy to help.
1/5
GoogleVery poor service. My daughter was messed around constantly by this estate agent and are refusing to give her initial deposit back. The place was so mouldy it should have been condemned not let out. I hope this review helps someone else from being misled by this company
Hello, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleUsed Allan and Harris to find me a tennant and manage a property, excellent service from the outset, easy to get hold of to answer any questions you may have. Ben and James were very helpful and professional at all times. Excellent service up to now. Would highly recommendPositiveResponsiveness, Professionalism
5/5
GoogleLeanne at the agents has been my primary point of contact from the moment I expressed an interest in the property through to completion. Very personalised touch; felt as if I was the only customer. Regularly kept me up to date with progress. A great service; thanks
5/5
GoogleGreat customer relation and seamless tenant onboarding process. I will recommend them any day.
Hello Opeyemi, we're thrilled to hear that you had a great experience with our customer relations and tenant onboarding process. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally good customer service. Made our house move a lot less stressful. Highly recommended.
Thank you Jay for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are so pleased with the service we received from Allen and Harris, in particular James. This was our first time renting and his efficiency and responsiveness was very reassuring. We were kept in-the-know throughout the whole process. It’s so refreshing to deal with someone who genuinely wants to help!PositiveResponsiveness, Professionalism
5/5
GoogleWe put our house up for sale with Leanne & co at Allen & Harris in January the team there have been wonderful, any queries & they are there to help. Thank you to you all for your hard work on our behalf. We are very happy in our new property & our dogs love the new garden. Just wanted to say QUALITY Service & very friendly & approachable. We would definitely recommend your services. Once again Thank You. Debs & Leon Luna & Teddy 🐾🐾
4/5
GoogleI've used this company twice now. Viewings were prompt and efficiently run despite COVID restrictions. Very responsive and good availability over the telephone and email. In a competitive area with online agents their service does set them apart and I would recommend them. Leanne was particularly helpful.PositiveResponsiveness, Value
5/5
GoogleHandled issues with my rental property promptly and effectively. Definitely Recommend.
Thank you Arwen for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI dealt with Mellisa how pleasant and helpfull she was went through everything with me nothing to much trouble for her !!, I would certainly recommend her to my friend and colleagues: - ) , Always smiling a really nice person, Thank you Mellisa , Kay Elizabeth Anderson Gold Star X
5/5
GoogleLovely and best agency here in Bridgend,talked to a lot of agency but none compared to them they made looking for a house so easy and not difficult for me am extremely grateful to them love you guys ✌️
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allen and Harris's S Wales office has 236 reviews across two platforms: 235 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Allen and Harris is rated 4.5 out of 5 across all 236 reviews, and 4.5 out of 5 on Google from 235 reviews, checked 9 October 2026.
Allen and Harris, 83 Talbot Road, Pontyclun, Mid Glarmorgan, S Wales CF72 8AE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
