Trusted Agent profile

Allen and Harris reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

236 reviews across 2 platforms

83 Talbot Road, Pontyclun, Mid Glarmorgan, S Wales CF72 8AE

Allen and Harris's S Wales office at 83 Talbot Road is rated 4.5 out of 5 across 236 reviews on two platforms, including 235 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

235

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the S Wales office, from every platform, shown as written. First names only.

5/5

Google

So after an awful experience with a previous estate agent with my property being on the market for 5 months, achieving only 2 viewings I swapped to Allen and Harris. Being apprehensive from past experience I was happy with the progress to which Alex accomplished getting my property onto the market, flipped over the duration of a weekend and within 4 days achieving 4 viewings! One of which put an offer in and was accepted. The customer care given since the agreed sale didn't end, good communication from Alex and her assistance in ensuring that the purchaser of my property, a first time buyer, was guided through the process whilst keeping myself constantly updated. This alleviated a large portion of stress for myself and partner. Overall I would highly recommend Allen and Harris as the service they provided me was A* with regards to the professionalism, service and competitive costing. Alex Aventsis in particular should be praised for being highly proactive and going above and beyond during a difficult period of time with Covid-19 and ensuring a successful sale.

Aled Β· 13 June 2021

5/5

Google

I highly recommend Allen & Harris!! Ben & James are highly professional and it took only a week from my family and I viewing the property to collecting the keys. The property is immaculate and of a very high standard. We had to move swiftly due to the previous property we were living in not being of a liveable standard. It was extremely important that we moved within the area due to my children's education. Ben & James worked with us to ensure this happened and found us a beautiful home as mentioned above. Certainly professionals with that they do!!!

Rebekah Β· 13 June 2021

5/5

Google

James was extremely polite and always willing to help. Was a pleasure to deal with

C Β· 13 June 2023

5/5

Google

Really pleased with the service provided by Ben and the team at Allen & Harris. Moving process was quick and easy. Thank you :)PositiveResponsiveness, Professionalism

Caitlin Β· 13 June 2022

5/5

Google

Tyler, Claire and Sarah have excellent in dealing with my sale and sorting my mortgage with Jonathan thank you!!

Josh Β· 13 February 2024

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

James has been great, managed to get a house sorted quickly and without any hassle, really helpful with any questions. Thanks πŸ™ŒπŸ™Œ …

Cameron Β· 13 June 2022

5/5

Google

James helped me rent the house I so desperately wanted, helped me through the whole process and has the patience of a saint. Highly recommended.

Yakaly Β· 16 September 2023

Agent replied Β· 12 June 2024

Thank you Yakaly for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Having made the error of selecting a random estate agent to sell my property I had to watch it fail to sell for a year or more. I was then rescued by Allen & Harris at Talbot Green. Covid 19 caused a slight delay but when it was allowed to go back on the market it sold very quickly. The communication was very efficient and regular. I was never left in any doubt regarding where I was in the sales process. The members of staff who were responsible for this being a good experience were Claire Young and Alex Arvanitis. I would recommend them very highly. Jeff PainterPositiveResponsiveness, Quality, Professionalism

Jeff Β· 25 August 2020

5/5

Google

Excellent service , thank you Leanne for all your help

Kevin Β· 13 June 2023

1/5

Google

Extremely poor communication, tried to arrange a viewing several times for a very desirable property. Only for there to be constant dialling to answerphone & no call backs when requested. Would never contemplate selling through them & really hope we don’t end up having to buy through them.

Steve Β· 14 June 2019

Agent replied Β· 12 June 2024

Hello Steve, thank you for taking your time to leave a review for our Talbot Green branch. We are deeply sorry to hear of your issues getting in contact with the branch, there was issues with the telephones lines which have now been fixed. If you would any assistance or help with a viewing then you can contact us at socialmedia@sequencehome.co.uk and we will be more than happy to help you.

5/5

Google

Fantastic personalised service from the team at Talbot green. Right from the start these guys have been friendly and go above and beyond what I expected an estate agent to do. Even now in our final stages they are helping the process to run smoothly by contacting the vendors and solicitors, which helps to keep communication between all parties open and flowing. No question is too silly for them and no matter how many times I call them (which is probably too much!) They always seem engaged in what I have to discuss. Overall amazing genuine people who clearly love their jobs. Refreshing and a rare find. Thankyou!

Mekaila Β· 14 June 2019

5/5

Google

Excellent letting service from James. I’m a new landlord and he has provided excellent guidance and information for our first few properties.

Aled Β· 17 August 2023

Agent replied Β· 12 June 2024

Thank you for your excellent 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Mellisa and Ceiran were absolutely fantastic and couldn’t have asked for better people to look after us through the most stressful experience I’ve ever had! Highly recommend!!

Carys Β· 13 June 2020

5/5

Google

Thanks to James and Ben always on top of things and get things done quickly and effortlessly.PositiveResponsiveness, Quality, Professionalism, Value

Shady Β· 25 August 2021

5/5

Google

Amazing service from start to finish !!Sara was fab and extremley helpfull. even at the last minute ,,great team freindly and polite definitely recommend Allen and harris

Amanda Β· 14 June 2019

5/5

Google

Really great Real estate agents. Helped us find a good rental in a time crunch!

Domenica Β· 17 August 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service. Ciaran and Mel were very helpful and made the process straight forward. Couldn’t recommend the company enough!.

Callum Β· 13 June 2020

5/5

Google

My husband and I are currently on the hunt for our dream home and as first time buyers came across Allen & Harris through a property they have on the market. From the second Melissa answered the phone they have been brilliant, one of the most friendly and welcoming teams of agents I've come across. Ceiran and Melissa are an absolute credit to both the company and the industry.

Danielle Β· 14 June 2019

5/5

Facebook

We dealt with Claire and Alex and both were really friendly, approachable and extremely helpful.

Samantha Β· 9 March 2021

1/5

Google

STAY AWAY THEY ARE QUICK ENOUGH TO TAKE YOUR HOLDING DEPOSIT HOWEVER WHEN YOU VIEW A PROPERTY AND REALISE ITS TOO SMALL THEY TAKE 3 MONTHS TO REFUND YOU AND ALSO THE LETTINGS MANAGER JAMES TOTALLY IGNORES YOUR EMAILS ID AVOID AT ALL COSTS !!!

Ashley Β· 13 June 2023

1/5

Google

Well rather a disappointed opinion of this estate agent that even the manager seems to know the internal condition of previous house sales in the area by other agents. As professional developers we find it quite amazing to be able to compare the unknown.IT MUST BE A GIFT We think as an agent they should advise the client with concrete knowledge as every property requires varying amounts of work

Mark Β· 14 June 2017

5/5

Google

Leanne and Claire have done a fantastic job in selling my Propery. They are very proactive and easy to get hold of. The feedback to the viewings was always provided straight after the viewing had take place. I’m just about to use them again on another project and would definitely recommend them.PositiveProfessionalism

Matthew Β· 13 June 2022

5/5

Google

After a very long period of being on the market with another agent I took the chance with Allen and Harris and they sold my property within two weeks of marketing. Really impressed with Claire, Leanne and Alex , they really know their business and industry, looking forward to a speedy transaction. Definitely my go to agent!PositiveResponsiveness, Professionalism

Garreg Β· 13 June 2021

1/5

Google

Had a viewing for 1pm. Had a voice mail saying they'd brought my viewing forward to 12:30. Turned up, no one came for the whole hour. Wouldn't answer the phone .

Nathan Β· 14 June 2018

Agent replied Β· 12 June 2024

Hello Nathan, thank you for taking your time to leave us a review. We apologise for the delay in communication you received from our team, the issues with the telephone lines have now been fixed and if there are queries or assistance you need please email socialmedia@sequencehome.co.uk and we will be more than happy to help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Allen and Harris's Google reviews

Questions about Allen and Harris

How many reviews does Allen and Harris have?

Allen and Harris's S Wales office has 236 reviews across two platforms: 235 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Allen and Harris's rating?

Allen and Harris is rated 4.5 out of 5 across all 236 reviews, and 4.5 out of 5 on Google from 235 reviews, checked 9 October 2026.

Where is Allen and Harris's S Wales office?

Allen and Harris, 83 Talbot Road, Pontyclun, Mid Glarmorgan, S Wales CF72 8AE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.