Trusted Agent profile · Rustington
★★★★★
1,074 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,074 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,026
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotThe lovely Mazie
Mazie- what a kind and knowledgeable lady. Had a great experience at a viewing with her, she had answers for all questions and made us feel at ease and like no question was silly. She is truly lovely, and would recommend requesting her for a viewing. Had some miscommunication in the booking process but it was entirely my fault and was met with nothing but a smile and very positive experience. Definitely a credit to the charters team!
5/5
TrustpilotExcellent. Can’t fault them
I have just bought a flat through Michael Jones, Worthing. I cannot fault them! They are a great team from Rob who arranged the viewing and negotiated, to Mark who kept in touch with me and the solicitors during the process, to Jane who stepped in when Mark was on holuday and then back to Rob on completion day who drove me to the flat and came in to ensure everything was ok. I highly recommend. What a great team! Thank you all. Well done.Eileen
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotJosh was very friendly and helpful and…
Josh was very friendly and helpful and gave me loads of time to view the property as well as lots of information. We proceeded extremely quickly after the viewing.
5/5
Trustpilot5 stars
We had a really positive experience with Michael Jones. Mark especially was absolutely brilliant at progressing our sale to exchange and completion. Nothing was too much trouble and I hassled him a lot (sorry!). He kept me updated every time he spoke to someone in the chain and made the whole experience a much easier and nicer one! Many thanks Mark we are very grateful for everything you did for us! Sophie & Tom Guiel
Thank you for your fantastic review, Sophie and Tom! We’re thrilled to hear that you had a positive experience with Michael Jones, and we’re especially pleased that Mark was able to assist you so effectively throughout the sale process. His dedication to keeping you updated and making the experience easier is exactly what we strive for. We appreciate your kind words and are grateful for your trust in us. If you need any further assistance in the future, please don’t hesitate to reach out.
5/5
TrustpilotBradley Brothwell - 5 Stars!
Brad was extremely helpful and professional from start to finish whilst we were looking for a rental property. He kept in constant communication with us throughout and answered all questions no matter how trivial they were. We have been very impressed with the service we received and would recommend Michael Jones & Company to anyone. Huge thank you to Brad for all the help and advise he has given us - cant thank him enough!
Thank you for your fantastic review! We’re delighted to hear that Brad provided such exceptional service throughout your search for a rental property. It’s wonderful to know that his professionalism and constant communication made a positive impact. Your recommendation means a lot to us, and we’re grateful for your kind words. We’ll be sure to pass on your thanks to Brad. If you need any further assistance, please don’t hesitate to reach out.
5/5
TrustpilotRight from the start everyone was very…
Right from the start everyone was very professional [ Phil Northover ] and when the property was sold Mr Gary Hansford stepped in and Gary was a smashing fella to have sorting out the final touches thank you very much guys S Capell and family
5/5
TrustpilotSimon Edsar is so good at his job
Simon Edsar is so good at his job. He knows his market well. He is like a moving encyclopedia of history of house sales. Well done team
5/5
TrustpilotExcellent communication from start to…
Excellent communication from start to finish. They achieved a better price than I was expecting and took around six weeks from first going on the market to accepted offer. Were always in touch regarding viewings and feedback. Overall, very happy with the whole experience.
Thank you for taking the time to leave a 5 star review.
5/5
TrustpilotAmazing support and service
The most enormous thank you to Emma, Angela and Roger who have all been involved in supporting my elderly aunt in selling her flat this year. Their patience, kindness and thoughtfulness in how they have navigated a sometimes tricky situation has been very greatly appreciated by all of us involved. They certainly all went above and beyond to make the whole process as stress-free as it possibly could be.
Thank you for taking the time to share your positive experience.
5/5
TrustpilotGreat buying experience!
Michael Jones & Company facilitated the purchase of our new home and we are very pleased with the service we received throughout the process. Everyone we dealt with was very friendly and took care over our business, providing useful insight into the local area throughout our search. A special thanks to Jane, our Sales Progressor, who was always very swift at handling communications between all parties, great at keeping us in the loop and helped us keep things moving along when the expected hiccups along the chain arose!
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotHappy customer
Just a thank you to Hannah for her cheery, yet professional approach, phone calls and advice when looking for a rented property for my daughter. Her circumstances have changed for the moment, but we know who to come to in the future. Thanks again:)_
Thank you so much for your review, Linda. We are so pleased to hear Hannah was able to find your daughter a new property to rent. We have passed on your kind comments to Hannah and her manager!
5/5
TrustpilotAll round great service
Having sold our property in a few days, Ben Maylin was great at keeping us informed about new properties coming onto the market, showing us around and ultimately helping us to find the property we are now moving to. Mark Durrant provided us with a professional service, keeping us informed at every stage of our purchase. Liaising with the seller and solicitors efficiently. If we any had any questions about our purchase he was happy to advise or find out. Michael Jones provided a great service all round.
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotExcellent all round service.
I very rarely write reviews however I was so impressed with the service I received from James (Lettings Manager of the Worthing Branch) his negotiators, the property management team and accounts department that a review was the least I could do to say a massive thank you to all those involved for making my life and the whole process as easy as possible through what was a very stressful time for me.Not only did they do exactly what they said they would do but nothing was ever a problem and if issues did arise they were dealt with immediately whilst keeping my mind at rest and also they did go the extra mile in helping me when my back was against the wall but it was the constant reassurance and no b**s** that meant the most from start to finish throughout this process. I have dealt with Estate Agents most of my life but I can truly say this whole team in Worthing was exceptional in what they did and still do for me unlike every other agent who over promises and always under delivers and that is why I had to write this review .Again, a massive thank you to all of you for everything you did for me and the excellent service you still provide today whilst managing my property.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotGREAT EXPERIENCE AND SERVICE
I, Bissoon Ramful are delighted to moved into my comfortable flat on the 28 of September 2026 .The lettings office in Brighton/ Brighton marina,the letting team, Mr William Steward,Mr joswa,Mr Connor,all the team help me a great deal ,and make it happen for me to move fast. The letting team are great always helpful to any clients. I am fully satisfied with their approach and friendly making me comfortable to communicate and understanding.
5/5
TrustpilotToby and Sarah were amazingly attentive…
Toby and Sarah were amazingly attentive and responsive and they helped our sale to go through in a very tight timeline. The whole office were friendly and 'down to earth', it was really pleasant dealing with all of the Alton office.
5/5
TrustpilotRentals Team- Edie Jarvis
I have worked with Edie Jarvis from the rentals team and she does an excellent job. She is proactive, helpful and knowledgeable. Highly recommended!!
5/5
TrustpilotGreat team
Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)
5/5
GoogleWe had the pleasure of working with Michael Jones to purchase our home. The team have worked hard for us to achieve this. A big thank you to Ben, Lisa and all the team workers. Highly recommend them.
Thank you so much for your wonderful feedback. We’re thrilled to hear that Michael, Ben, Lisa and the rest of the team could help make your home purchase a positive experience. Your recommendation means a great deal to us, and we wish you every happiness in your new home!
5/5
TrustpilotSatinder was a delight to work with
Satinder was a delight to work with. Made the experience a pleasure.
Thanks for the review, it is much appreciated.
5/5
TrustpilotEfficient but caring too
My first time with Michael Jones after many agents looking after my rented accommodation over a 22 year period.Aside from the price hike, I could not be happier with the way that my new tenancy agreement was handled. I had some maintenance issues and these were dealt with not only quickly, but with care and concern by Kim Brand. Kim made me feel important and not just a little fish in a small studio.Thank you Kim
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotVery efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
Thanks for the review, it is much appreciated.
5/5
TrustpilotMove In
Evie, Darcy Kamila and Carys were very helpful and quick with my process, a very efficient team! Thanks girls!
We're happy to hear that you had a great experience with our team! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.
5/5
TrustpilotFantastic Sales Progressor - Jane Tomlinson
Jane Tomlinson is fantastic and a true asset to Micheal Jones. Without Jane our sale and purchase would have dragged on and on. No issue is too big or small for Jane and it was a real pleasure every time we spoke, even if it was a very stressful time.
5/5
TrustpilotOllie has been really helpful and…
Ollie has been really helpful and proactive, keeping me informed and up to date with new properties they have available!
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Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
