Trusted Agent profile · Rustington

Michael Jones Estate Agents Rustington reviews

4.8

★★★★★ Excellent

1,080 reviews across 3 platforms

1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE

Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,080 reviews on three platforms, including 38 Google reviews rated 4.7.

Google logo

4.7 / 5

38

Reviews on Google

This office

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,032

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service from Sue Harris

Excellent service from Sue Harris, Property Renewals Manager. She and the team at Michael Jones manage our rental property, keep all parties informed and always act with professionalism and courtesy. Responsive to queries from both Landlord and tenants, we have every confidence in Sue to look after our interests.

Mr · 4 February 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave a review, we will pass on your kind words to Sue.

5/5

Trustpilot

They are so friendly and they help you…

They are so friendly and they help you a good place to live. I am happy with this company

Lita · 6 July 2024

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review Lita.

5/5

Trustpilot

Kim Brand - she’s got you

Kim Brand, what a Top Women, Made sorting my tenancy renewal effortless while being super speedy in communication back and forth with myself and the landlord. Give Kim a raise!

Georgina · 24 November 2023

Agent replied · 30 October 2024

We are delighted to hear that you had a great experience with us Georgina. Thank you for sharing your positive feedback and for choosing Michael Jones .

1/5

Trustpilot

Repair to down pipe on balcony not…

Repair to down pipe on balcony not completed after a year. Paying a premium for a balcony that I couldn’t use

Mr · 28 May 2024

Agent replied · 30 October 2024

Thank you for your review, we are so sorry to read about your experience. I understand our property management team are working hard to resolve these issues with the managing agent.

5/5

Trustpilot

Flat Sale

Michael Jones stayed on the ball during a protracted sale, Keeping me up to date when neccessary. They identified a number of issues that could have delayed things and enabled me to get them escalated.I would reccommend them

Paul · 18 April 2023

Agent replied · 30 October 2024

Thank you for your review Paul. It is great to hear the team was proactive in helping your sale.

5/5

Google

Had a great experience selling and purchasing a property with Michael Jones. George helped me manage everything from start to finish. Would highly recommend!

Gregory · 23 March 2024

Agent replied · 25 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

I was dealing with Ella Glazebrook…

I was dealing with Ella Glazebrook renewing my flat contract! She was amazing with everything she done to get my renew done as soon as possible! Can’t thank you her enough bing outstanding on the day Thank you again Ella

Nyasha · 25 January 2023

Agent replied · 30 October 2024

Great to hear, thank you for your review Nyasha.

5/5

Trustpilot

Very helpful

Darcy hutchby answered any questions I had and made the viewing very relaxed.

Richard · 2 October 2024

Agent replied · 30 October 2024

Thank you!

5/5

Trustpilot

Friendly team & very prompt

The team at Michael Jones Estate agents have been seamless, helpful and supportive. They promptly reply to emails and get things sorted quickly and efficiently. I have already recommended them to friends to use in the future, many thanks.

Sutton · 24 February 2023

Agent replied · 30 October 2024

Great to hear this, thank you so much.

5/5

Trustpilot

Easy process with help !

Very helpful people all at the end of the phone ready to help.Ryan sorted out my problem with the goodlord ap in seconds !! What a star . Really polite and friendly .Thank you.

Glennys · 25 July 2023

Agent replied · 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Well thank goodness for Jane

Well thank goodness for Jane! Keeping the seller motivated and offering guidance and assistance to this elderly seller, whilst keeping us as buyers informed throughout. Engaging and friendlly. Michael Jones are lucky to have her. Overall fabulous service. Thoroughly recommend Michael Jones Worthing.

Sassy · 23 September 2022

Agent replied · 30 October 2024

Thank you for your review Sassy.

5/5

Trustpilot

Michael jones company is so…

Michael jones company is so professional -kim Brand- who facilitated all the renewal process provided so amazing service

Mohamed · 4 July 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

5/5

Trustpilot

Professional

Professional. All information we needed received on time, all necessary steps were communicated in clear and undertstandable way.Thank You

Kestutis · 16 June 2024

Agent replied · 30 October 2024

Thank you sincerely for taking the time to share your positive experience with us.

5/5

Trustpilot

Successful conclusion with minimal…

Successful conclusion with minimal interruptions and issues, providing a very professional and quality service. Thank you.

Steven · 23 September 2025

5/5

Trustpilot

The company is good and professional

The company is good , l am glad they managed to look for a house near basic amenities. They're quick and efficient. Excellent service 👏

Ms · 7 February 2024

Agent replied · 30 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Just renewed tenancy

Just renewed tenancy, there were a few issues to sort out but Ella (and Sue) , kept us informed along the way, with Ella sending through the final documents for us this morning within minutes of putting the phone down. Thanks again

Paul · 26 September 2022

Agent replied · 30 October 2024

Thank you for your review Paul.

5/5

Trustpilot

Great help and support from Michael…

Great help and support from Michael Jones lettings Agency

OMEGA · 13 November 2024

Agent replied · 27 December 2024

Thank you for your kind words! We're so pleased to hear that Michael Jones Lettings Agency provided you with great help and support. Your feedback is greatly appreciated, and we're glad we could assist you.

5/5

Trustpilot

Kim Brand renewed the tenancy

Kim Brand renewed the tenancy, great service!

CustomerAlan · 12 December 2024

Agent replied · 27 December 2024

Thank you so much for your review!

5/5

Trustpilot

Highly recommend

As a landlord I can’t recommend the Lettings team at Michael Jones highly enough. Excellent, timely, comprehensive advice and service as always.

Sara · 30 March 2024

Agent replied · 30 October 2024

We appreciate your fantastic review! It's wonderful to know that our team met your expectations.

5/5

Trustpilot

Good property management .

Fin and the refurbishment team always work well to arrange both essential maintenance and refurbishment when required.

David · 2 July 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience!

5/5

Trustpilot

Good communications throughout the…

Good communications throughout the purchasing process.

Andrew · 19 December 2024

Agent replied · 27 December 2024

Thank you for your feedback!

5/5

Trustpilot

Smooth processing of our tenancy…

Smooth processing of our tenancy renewal We are grateful to Mr. Ryan Smith who handled our tenancy renewal smoothly, he is very accommodating and prompt in answering our queries. Thank you.

Marie · 25 August 2023

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review Marie. We will pass this on to Ryan.

5/5

Trustpilot

Renewing my tenancy was made easier…

Renewing my tenancy was made easier with Kirsty’s help & understanding of the situation I am in. She was very helpful in all ways & took time to explain the new process of renewing my tenancy. Very happy

Neil · 25 January 2023

Agent replied · 30 October 2024

So pleased to hear this Neil. Thanks for the review

5/5

Trustpilot

Brilliant estate agent very helpful and…

Brilliant estate agent very helpful and lots of local knowledge they were great to deal with.

Jamie · 10 July 2024

Agent replied · 30 October 2024

Thank you so much for your review, we appreciate your feedback.

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