Trusted Agent profile · Rustington
★★★★★
1,084 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,084 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,036
Reviews on Trustpilot
Business-wide
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotGood professional service and helpful advice…
Ella Glazebrook provided us with an informative and professional service with the renewal of a rental agreement with our tenant. Happy to recommend this company and staff member to any landlord.
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
5/5
TrustpilotWould recommend the Findon Branch
Always very pleasant and helpful. Nothing is too much for them.Would defintely recommend the Findon Branch
Thank you for your lovely feedback! We’re thrilled to hear that the team at the Findon branch provided such pleasant and helpful service. Your recommendation means a lot to us, and we’re so glad we could assist you. Thank you for choosing us!
5/5
TrustpilotMichael Jones estate agent selling a property
The estate agent on my property handled the viewings and subsequent sale in a very professional manner. The conveyancing took longer then expected but the agent communicated clearly with both myself and purchaser to smooth out an issues.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
4/5
TrustpilotAll of the staff at Michael Jones were…
All of the staff at Michael Jones were helpful and pleasant to deal with during our house purchase. Wouldn’t hesitate to recommend
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team during your house purchase. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new home!
5/5
TrustpilotI have used this company for my rented flat…
I have used this company for approximately 18 years - firstly with Bacon and Co then, following the merger, Michael Jones & company. They have always kept me informed of what was going on and arranged to have any immediate repair work carried out if necessary. Staff are always friendly and helpful.
So glad to hear this Sue, thank you for the review.
5/5
TrustpilotFerring house sale
Used Ferring branch for house sale.Good communication throughout, byAngela and all colleagues.Would recommend.
Great to hear, thank you Adam.
5/5
TrustpilotLouis Griffiths Goring branch is the…
Louis Griffiths Goring branch is the nicest most genuine estate agent I’ve ever dealt with ( and I’ve moved home lots of times in my lifetime!) He was super helpful and communicative from the outset even though I wasn’t the best prospect as a buyer. Would thoroughly recommend.
Thank you for your review Amanda. We are so happy to hear this.
5/5
TrustpilotHouse purchase
Clear communication throughout the whole process of buying our flat from the first viewing in early April until completion in August and a seamless transition from the sales to sales progression. Thanks to you all, would highly recommend.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotI am very happy with the way Jane dealt…
I am very happy with the way Jane dealt with our tenancy renewal. She made contact with us well in advance of the renewal date and gave us good advice on what the appropriate rent should be. The new tenancy was agreed swiftly with our tenant and we were kept updated throughout.
Thank you for the feedback Tim.
5/5
TrustpilotGreat experience and received excellent…
Great experience and received excellent service from Jane Hoskins of the lettings/renewals Dept.She was able to conclude a new renewal deal for me in 24 hours.Very impressive and the best service from any agent in Worthing during my experience of being a landlord during the past 10 years. Keep up the good work Jane!
Thank you Michael, we'll be sure to pass on your kind words to Jane.
5/5
TrustpilotGood service
Very good service from all at the Goring Office - helpful and cheerful. Michael Jones supported us throughout the sale and deserved every penny of their fee. Darren in particular was assiduous in chasing up all the buyers in the chain and keeping us informed.
Fantastic to hear this, thank you.
5/5
TrustpilotI'm very happy how Kim Brand managed…
I'm very happy how Kim Brand managed all the documentation for the renewal contract for my property.
Thank you sincerely.
5/5
TrustpilotPositive rental experience, recommend going with them
Michael Jones made the tenancy renewal process smooth and efficient (Worthing/Lancing). Their clear communication eased any concerns I had. I felt supported every step of the way, from reviewing the terms to finalizing the paperwork. Would really recommend!
Thank you so much for your review Saharsh. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotKim who handled my tenancy renewal was…
Kim who handled my tenancy renewal was superb throughout, great communication and really helpful when needed. Highly recommended
Thank you for your kind words! We’re delighted to hear that Kim provided superb support during your tenancy renewal. It’s great to know that her communication and assistance were helpful to you. We truly appreciate your recommendation. If you need any further assistance, please don’t hesitate to reach out.
1/5
TrustpilotFollowing on from my earlier complaint…
Following on from my earlier complaint I did receive a reply from Michael Jones ...Reply from Michael Jones & CompanyJun 9, 2023Thank you for your review Candice, we are so sorry to read about your experience and would love to put this right, I have passed the comments on to the branch manager who will be in touch directly.....and, as yet over two weeks later, I haven't heard a thing.
5/5
TrustpilotExcellent service and assistance
In all my dealings with Hayley Scammell at Michael Jones I have received exceptional service and consideration. She has been very understanding and a great help to me since we met in 2019. She is a credit to her company.
Thank you so much James. We will pass your kind words on to Hayley and it is great to hear you felt you received exceptional service and consideration.
4/5
TrustpilotMichael Jones & Co was efficient with…
Michael Jones & Co was efficient with communication, understanding and clear with all the questions we had as we recently relocated to the UK.
Thank you sincerely for taking the time to share your positive experience with us.
5/5
TrustpilotThank you Lisa
Lisa and The team at Michael Jones Estate agents have been seamless, helpful and supportive. They promptly reply to emails and get things sorted quickly and efficiently. I have already recommended them to friends to use in the future, many thanks.
Thank you for your feedback Alessandro.
5/5
TrustpilotExcellent service and very helpful
Excellent service and very helpful. Kept informed at every stage so would definitely reccomend.
Thank you for your kind words! We’re delighted to hear that you found our service helpful and that you felt well-informed at every stage.
5/5
TrustpilotSale of beach hut
Recently sold our beach hut in Goring through Michael Jones in Goring by sea. Darren Belchamber gave us good advise and handled the transaction professionally and speedily. Excellent communication and he kept us informed every step of the way.Would thoroughly recommend!
Thank you so much Jenny.
5/5
TrustpilotMoving home
Moving home is one of the most stressful things to do ,but with the help of Michael Jones & company Goring they take that stress away.Right from the beginning they are there to guide you with any problems.A big thank you to all the staff .
Thank you for your review Trevor, we are happy to hear our Goring team could make the process stress-free for you.
5/5
TrustpilotStaff are always polite and…
Staff are always polite and professional; get issues sorted quickly.They've also been an excellent liaison between the landlord and I; I've had Sue Harris negotiating with landlord every time my contract needs to be renewed, and she's been fantastic every single time. Thank you very much.
Thank you for your feedback Edemo
5/5
TrustpilotLouis always kept us up to date with…
Louis always kept us up to date with the sale progressand returned calls/answered all emails promptly
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotExtremely responsive
Extremely responsive, caring and efficient. Kept me updated and sorted out any issues quickly and efficiently. Jane Tomlinson (sales) was absolutely brilliant.
Thank you so much for your review, we appreciate your feedback.
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