Trusted Agent profile · Rustington
★★★★★
1,082 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,082 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,034
Reviews on Trustpilot
Business-wide
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Ella at Michael Jones was…
As per usual Ella at Michael Jones was very helpful with my tenancy renewal. In fact whenever I contact MJ I am met with kindness and efficiency, which I have appreciated given my age and vulnerabilities. Thank you.Graham
Thank you for the positive feedback! We're glad we could assist you in your journey.
5/5
TrustpilotAll the staff at the Ferring branch…
All the staff at the Ferring branch were very efficient, they showed professionalism at all times along with a great sense of humour, leading the way through our house sale in a very volatile market.A special mention must go to Angela Brockwell and Emma Winrow for their continued help, support and friendliness.
Thank you for your review Caroline. Great to hear we could help you so well through your house sale.
5/5
TrustpilotWe have used Michael Jones as our…
We have used Michael Jones as our managing agents for a number of years now. We are very pleased with the service they provide. Most recently, Ella in the lettings department has dealt with the tenancy renewal. She gave us good advice and dealt with the renewal professionally.
This is great to hear, thank you for your review Tim.
5/5
TrustpilotStress-free selling
From valueing, photographing and listing my property, to liasing with me throughout the sale, all members of Michael Jones showed a high level of efficiency, professionalism and care. They turned what could have been a stressful experience into a seamless process.
We are delighted to hear that you had a great experience with us Matthew. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotSue was very helpful with sorting all…
Sue was very helpful with sorting all tenancy requirements.
Thank you Jay.
5/5
TrustpilotEasy let
The entire process of renting which can be a nightmare was stress free with Michael Jones. Great flexibility and efficiency with viewings, referencing and moving.We ve communicated with Hayley Scammell on few occasions regarding maintenance and tenancy and she has been very professional and extremely helpful/supportive. Thanks for housing us !M&A
Great to hear this, thank you for your feedback Aksana.
2/5
TrustpilotExtremely Disappointed with Service
When I had a major problem, help was refused. I have let this property with Michael Jones for 35 years. I have never asked for help during this time.
We are so sorry to hear about your experience and would love to put this right. I have passed on your comments, and we will be in touch this afternoon.
5/5
TrustpilotJane was lovely
Jane was lovely. Very friendly and helpful.
Thank you Marvin.
5/5
TrustpilotAll good
All good but the property not ready when I move in carpet not replace electricity gas supply not informed me about where I got to contact some damage in the property not repair
Thank you for taking the time to share your experience.
5/5
TrustpilotKim Brand she is amazing!
Kim Brand she is amazing!! I’m so happy with the way she handled my renewal. I can’t thank her enough for the excellent work done for me Much appreciated for your time Kim
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotVery well organised and professional…
Very well organised and professional service Ella Grazebrook who helps manage our property portfolio is always there to assist when required.Well done to all the team
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotExcellent Service from Catherine
Catherine McCabe dealt with the check out of a one of my flats. She was extremely professional and helpful and always emailed me back the same day.
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotI’ve been a customer of Michael Jones…
I’ve been a customer of Michael Jones for 10 years they’ve been extremely helpful with my buy-to-let portfolio. James & Sue are always at the end of the phone. I would highly recommend them. They are by far the best agent.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotExtremely helpful and quick customer…
Extremely helpful and quick customer service
5/5
TrustpilotReliable, professional and caring in all aspects
We had a bad experience with another agent before we switched to Michael Jones. Best thing about them is how they follow up on the actions and coordinate with all parties across a house chain.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotLetting renewal
Efficiently dealt with letting renewal by Sue Harris and her team
Great to hear, thank you! We will pass this onto Sue.
5/5
TrustpilotSuper helpful employee
The lovely Darcey showed us around and couldn't do more regarding providing us with the essential information and assisting me on my application.
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
5/5
TrustpilotTim Attwood coordinated the…
Tim Attwood coordinated the redecoration of my flat with great efficiency. I was very pleased with the end-result and shall use him again for similar works.
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotWillingness & Persistence
As a property company we sell many properties and deal with many agents. The team at Michael Jones & Co persisted and managed to secure a sale efficiently. Securing a sale is one thing however Sam's willingness and persistence to see the sale through to completion was first class. We will certainly take the opportunity to use Michael Jones & Co again. Many thanks. Ross
Thanks so much for your fantastic review Ross. It's great to hear that we did a brilliant job for you and we have passed your feedback onto Sam and the team.
5/5
TrustpilotTeam @ Michael Jones
Tenancy renewal and rent negotiations is made vey easy with Michael Jones. Isabella Whitham thank you for all your effort in securing the renewal, negotiating with the current tenant..
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized.
5/5
TrustpilotAgents only Selling and buying experiencethrough Michael…
Selling and buying through Michael Jones was an excellent experience- pity you couldnt have been legal people too🤣I was kept informed by both Worthing and Goring offices on a regular basis as to how 'things were moving'. Friendly, helpful staff and big thanks for the moving in pressie from Goring
Great to hear we could give you a great buying and selling experience Christine! Thank you for your 5 star review.
5/5
TrustpilotThe Findon Valley team
The Findon Valley team, were extremely efficient and helpful at all times, making the whole process of purchasing the property seamless.
We are thrilled to hear that you enjoyed your experience with us.
5/5
TrustpilotGood professional service and helpful advice…
Ella Glazebrook provided us with an informative and professional service with the renewal of a rental agreement with our tenant. Happy to recommend this company and staff member to any landlord.
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
5/5
TrustpilotWould recommend the Findon Branch
Always very pleasant and helpful. Nothing is too much for them.Would defintely recommend the Findon Branch
Thank you for your lovely feedback! We’re thrilled to hear that the team at the Findon branch provided such pleasant and helpful service. Your recommendation means a lot to us, and we’re so glad we could assist you. Thank you for choosing us!
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Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
