Trusted Agent profile · Rustington
★★★★★
1,069 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,069 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,021
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst time buyers
We have just brought a property through Michael Jones and would recommend this estate agent. Richard has been a great point of contact throughout the process, answering any queries I had and offering helpful advise.communication was always clear and I felt in the loop at all times. Thank you
Thank you for your feedback Claire. Best wishes for life in your new home.
5/5
TrustpilotBungalow sold with speed and ease.
With the help and support of Paul my bungalow was sold swiftly and competently. I am really pleased with the service I received from Michael Jones and Paul Jackson and the team.
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotMichael Jones Rustington.
The service we received from Michael Jones Rustington was second to none. Friendly & efficient staff made the process easier. Richard Hepenstall the manager, was always at the end of the phone reassuring us & ironing out the problems that can occur & felt more like a friend. We would not hesitate to recommend
Great to hear this. Thank you for your review.
5/5
TrustpilotQuick and efficient
Quick, efficient, and practical support for any issues in the flat from Oliver Lewis!
Thanks for the review, it is much appreciated.
5/5
TrustpilotThank God for Juliette!
Juliette has been a fantastic support throughout my new home purchase. With it being a new build home, it was, at times, a complicated transaction but Juliette kept me fully informed and worked hard to make the process as smooth and worry free as possible.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback with Juliette, we will pass this on to her.
5/5
TrustpilotI sold my property through Michael…
I sold my property through Michael Jones & Company in Lancing. I found them professional, thorough and very competent to the point that they did more work than my solicitor especially James Adams. I would also like to mention Oliver Strotten and Gary Evans for their professionalism. Thanks a lot for your great work.
Great to hear this feedback. Thank you.
5/5
TrustpilotExcellent Service
Michael Jones have provided an excellent and professional service throughout the selling process. Managing to advertise and sell our property for the full asking price in a couple of days. Darren Belchamber deserves a special mention as he guided us through the whole process as first time sellers, helping to put us at ease. Thanks also goes to Tina Oliver for booking viewings and sorting out the paperwork. I would have no hesitation in recommending Michael Jones Estate Agents.
We truly appreciate your positive feedback! It's fantastic to know that we could contribute to your journey.
1/5
TrustpilotI put in an application for a flat and…
I put in an application for a flat and never heard anything back. I tried to ring the hove branch multiple times but tue phone was never answered.
4/5
TrustpilotOverall it's been easy with Michael…
Overall it's been easy with Michael Jones. They use an app to help you set all your bills up and complete everything for the tenancy which made the process quite simple and meant you can set things up whenever it is convenient for you. They were late for the first viewing and there was then a mix up with the keys meaning we only had one set between us for over a week. But happy overall.
We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotI have had such a great experience with…
I have had such a great experience with Michael Jones. All the staff are great but Ella Glazebrook has been outstanding. So happy to help, responsive and helpful at all times. I really couldnt recommend the company more highly.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
Trustpilot100% positive review
I recently had to sell my mother’s flat and turned to Michael Jones Goring Office for help. They did not disappoint, and Paul Jackson worked without fail to deliver a good result, despite a number of problems on the way. His calm, friendly manner, prompt responses and professional skill was invaluable. I would not hesitate to go back to him and the Goring office if I need to deal with a sale or purchase in the future.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones!
5/5
TrustpilotKirsty Smith has been my contact at…
Kirsty Smith has been my contact at Michael Jones for many years now and I know I can contact her with any queries I have regarding my property and she will be able to help. She's a great asset, and a lovely person to deal with.
Great to hear this, thank you Shirley
5/5
TrustpilotSold my Droxford home after other agents failed
Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.
5/5
TrustpilotMark Durrant = godsend
Mark Durrant was my sales progressor throughout the purchase of my first home. He was absolutely brilliant, always at the end of the phone, went above and beyond my expectations (and probably his job description!) and helped me in every aspect of the frustrating process that is buying a flat!
This is great feedback, thank you. We are so happy to hear Mark could help you so well through your buying process.
4/5
TrustpilotThe staff Ben and Charlotte who dealt…
The staff Ben and Charlotte who dealt with our sale and .y purchase have been very good.There has been a problem with my purchase which Ben a d Charlotte ha e been keeping me informed all the way
Great to hear this, thank you so much for your review Sue
5/5
TrustpilotHelpful and friendly staff
Helpful staff. All the members of the Goring Road team have been very helpful with viewings etc, they are friendly and approachable. Thanks to Paul Jackson who dealt with our property purchase.
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
5/5
TrustpilotReally friendly company made the whole…
Really friendly company made the whole process easy and any question we had were answered promptly and any problem we had with proof to rent was sorted.Would highly recommend them.Many thanks to Lisa at worthing for answering my endless questions.
Great to hear this, thank you so much for your review Daren. We will pass this on to Lisa and the team.
5/5
TrustpilotOur sales agent Mark was excellent
Our sales agent Mark was excellent. He communicate well and handled difficult aspects of our property sale brilliantly.
Thank you for sharing your positive experience with Mark! We’re delighted to hear he communicated well and managed the more challenging aspects of your property sale so effectively. It’s wonderful to know his support made a difference throughout the process.
5/5
TrustpilotMy wife and I have found that in our…
My wife and I have found that in our dealings with Olivia Oakes with the renewal of the tenancy for our flat. At all times Olivia has been very helpful, kept us up to date and her advice has been very useful. It is a pleasure to know that she is working for us.
Thank you so much for the feedback Janet. We're glad to hear Oliva made your renewal a good experience.
5/5
TrustpilotSo far so great
So far so great! We havent completed on our property yet, so will leave another review once we have. So far working with Michael Jones & Co has been great, we booked in a viewing, and Jack Cottingham had another property that just came on the market, he offered to take us there straight away to view it. We offered on the next week and Jack and colleagues have gone out of their way to help in every way they can, especially as the property needed some work.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotGreat service from this reputable estate agency
Nothing but a positive experience for this seller, from my initial enquiry in person in the Chapel Road (Worthing) office, through the valuation of my flat to the progress and conclusion. Professional yet friendly, fully informed at each stage, would definitely recommend Michael Jones. Jane was particularly helpful in the final stretch.
Thank you so much Adam, we are so pleased to hear we could make your selling process a positive one.
5/5
TrustpilotA professional service
How pleasing it was to see someone take control and achieve an end product to a situation that appeared to be going round in circles with no one taking ownership.Well done Michael Jones estate agent team and in particularly Juliette and Jane Tomlinson.
We are so pleased to hear we could help you when you needed it. Thank you for your review Alan and Janet, we will pass your message onto Juliette, Jane and the team.
5/5
TrustpilotHelpful and well informed
Sue is very helpful and readily available which is invaluable as we live some distance from the property you manage for us. We feel we are kept fully up to date at all times. Renewing the lease recently has been straightforward.
We are so pleased to hear Sue could help you with your property Tonita, and keep everything straightforward with your renewal.
5/5
GoogleMany thanks indeed to George who proved to be efficient, helpful and polite. He did a great job in getting a very difficult sale over the line. Thank you George.
Great to hear this Tony, thank you so much for your review. We will pass this on to George.
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Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
