Trusted Agent profile Β· Rustington

Michael Jones Estate Agents Rustington reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,069 reviews across 3 platforms

1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE

Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,069 reviews on three platforms, including 38 Google reviews rated 4.7.

Google logo

4.7 / 5

38

Reviews on Google

This office

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,021

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service from Lucy and Bradley and the rental team at Michael Jones & Co

Lucy and Bradley recently acted for me in the rental of my flat in Worthing, and they are also acting as managing agent for the rental too. They have provided an amazing, professional service. The property has been let in less than 1 week at a higher yield than I was expecting. At least 12 people were booked in to view the property on the day and I believe they were inundated with offers. They have always been super professional, accessible and responsive to any enquiries and any requests for help. I could not recommend them more highly.

Anita Β· 12 July 2024

Agent replied Β· 30 October 2024

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Thank you

A massive thank you to Emma, Angela, and the team at Michael Jones Ferring for all your help and support during our recent purchase.

Gemma Β· 13 November 2024

Agent replied Β· 27 December 2024

Thank you so much for your kind words! We are thrilled that Emma, Angela, and the team at Michael Jones Ferring could support you throughout your recent purchase. We truly appreciate your trust in us and are pleased to have been a part of this important milestone. Should you need any further assistance in the future, please don’t hesitate to reach out.

5/5

Trustpilot

Nothing was too much trouble for Jack…

Nothing was too much trouble for Jack at the Fareham Branch. He definitely knew what he was talking about and suggested the best solution to my query. 5* service

Hannah Β· 12 October 2026

5/5

Trustpilot

Great estate agency

We dealt with Darren and his team from the Goring branch when buying our new house recently. The service from booking the first viewing through to completion was great. We received regular and helpful updates, and Darren expertly handled a tricky exchange situation. We would recommend Michael Jones to anyone looking to sell their home.

Angela Β· 3 December 2022

Agent replied Β· 30 October 2024

Great to hear this, thank you for your fantastic feedback Angela. We wish you all the best in your new home.

5/5

Trustpilot

Kirsty was Helpful and Understanding

Kirsty was very helpful today assisting me with a tenancy renewal.I had several questions and emailed Kirsty with each one, she was patient and understanding with me and the renewal was completed in no time at all.Thank you Kirsty for helping me to understand the process and not making me feel stupid with all of my queries.

Louanne Β· 7 September 2022

Agent replied Β· 30 October 2024

This is great to hear Louanne. Thank you for your review, we will pass this kind message on to Kirsty.

5/5

Trustpilot

I needed to renew my tenancy but had a…

I needed to renew my tenancy but had a few problems along the way, One of the team Sue Harris was so so helpful she went above and beyond to sort things for me, Also Ella Glazebrook who is part of the team kept me informed all of the way, A big thank you to both ladies

MRS Β· 23 August 2022

Agent replied Β· 30 October 2024

Thank you Mrs Durban, we will pass your message on to Sue and Ella.

5/5

Trustpilot

Bradley is amazing

Bradley is amazing! Kind, professional and efficient. Thanks to him, me and my partner got accepted for our 1st flat. Thank you so much Brad!

Luka Β· 13 October 2024

Agent replied Β· 30 October 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Bradley made such a positive impact on your journey to securing your first flat. His kindness, professionalism, and efficiency are qualities we truly value at Michael Jones & Company.

5/5

Trustpilot

Buying a property has been a long and…

Buying a property has been a long and stressful process however Karlie has made it so much easier and smoother than it could have been. There were several occasions where the whole chain could have fallen through but Karlie proactively dealt with every single issue to prevent this. We are so impressed and grateful to Karlie.

Grace Β· 14 September 2022

Agent replied Β· 30 October 2024

Thank you for your review Grace. We will pass your message onto Karlie.

5/5

Trustpilot

I highly recommend Michael Jones Estate Agents

Michael Jones provided a very professional service from initial appraisal to sale. The asking price suggested proved to be spot on, I was looking for a reasonably quick sale but obviously wanted the best possible offer. The marketing media was excellent and presented the property in the best possible light. We had several viewings in the first two weeks one of which was a cash buyer. Others had already booked in for a second viewing. Having accepted an offer, my case was then passed on to a dedicated contact who kept the whole legal process on track through regular contact with both solicitors and myself through to completion.

Consumer Β· 9 June 2024

Agent replied Β· 30 October 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.

5/5

Trustpilot

Reaching completion of a sale

First class service particularly by James Adams and his teamAfter the sale was agreed, there were difficulties in the process leading to exchange of contracts and completion further down the chain.James and his team were helpful in resolving these and I was extremely grateful

Graham Β· 26 September 2023

Agent replied Β· 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Google

Thanks lott for your support , kind and patience to help us to buy a house 🏠🏠 …

Smitha Β· 11 May 2026

Agent replied Β· 11 October 2026

We're happy to hear that you had a great experience with our team! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

5/5

Trustpilot

The best estate agents in Lancing …

I cannot recommend a better estate agent . The service has been second to none . Friendly helpful staff that go over and above for their clients .A special thank you to Gary and Karlie and the rest of the team . Very professional I wouldn’t use anyone else the best estate agents in Lancing

DEBORAH Β· 30 September 2022

Agent replied Β· 30 October 2024

Thank you for your 5 star review Deborah.

5/5

Trustpilot

Michael Jones provide a great service…

Michael Jones provide a great service to me as a landlord. My recent tenant renewal done by Ella Glazebrook was a swift and easy process, arriving at a solution that was beneficial for both the tenants and myself. I highly recommend them.

Jonathan Β· 1 November 2023

Agent replied Β· 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Very happy to recommend.

Paul Jackson, Brook Walker and the Goring team were very helpful in our purchase of our new house. They were on the case with questions and liaised with the sellers promptly and effectively and we're very grateful to them for all their help. Definitely recommended.

Mr Β· 9 September 2025

Agent replied Β· 23 September 2025

Thank you so much for your kind review, Simon! We have passed your lovely comments on to Paul, Brook and the Goring team!

5/5

Trustpilot

Great team

The team who were involved in the purchase of Apartment 8 Calista were very professional and kept us informed on progress during the development.Additionally they went out of their way to help in the later stages of the sell of our previous property.

Alan Β· 20 September 2023

Agent replied Β· 30 October 2024

Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

A big thank you to Mark and all the…

A big thank you to Mark and all the team who helped in both the sale of my property and the finding of my new home. A friendly and professional service was provided by all and Mark kept me well informed as the whole process began to reach its conclusion with exchange and completion dates.

Janina Β· 19 August 2022

Agent replied Β· 30 October 2024

Thank you for your 5 star review Janina, we will pass your message onto Mark and the team.

5/5

Trustpilot

A joy to work with

The whole experience was dealt with in such a friendly yet expert manner. Scarlett and Peter were incredibly helpful and facilitated a very smooth process from appointment to exchange. I highly recommend Michael Jones and particularly the Findon office. A very satisfied customer.

Alan Β· 12 September 2023

Agent replied Β· 30 October 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Professional Top Class Service

We were always confident of how hard you were working for us in such a caring way, ensuring our sale progressed as smoothly as possible, offering any extra advice, support and recommendations as appropriate. A big thank you to everyone in the Ferring office especially.

Mr Β· 4 September 2025

Agent replied Β· 23 September 2025

Thank you so much Roger and Alison for your lovely review! We are so pleased to hear the Ferring office were able to provide you with the best service possible for the third time! Thank you for your returning custom and we wish you the best of luck in your new home!

5/5

Trustpilot

Great experience

Flawless contract renewal process thanks to Kim Brand, we appreciate the clarity, speed, and grace that it was dealt with.

Valeriya Β· 25 November 2024

Agent replied Β· 27 December 2024

Thank you for your kind words! We're thrilled to hear that Kim provided such a seamless and efficient service during your contract renewal. Her clarity, speed, and professionalism make all the difference. We truly appreciate your feedback and will be sure to share your thanks with Kim!

5/5

Trustpilot

New home

We purchased our new home through Michael Jones, Lancing office. We know buying a home can be very stressful but Joe and his team helped us with this process and it went very smoothly, Joe kept us informed during each stage of the purchase. We are very happy to now own our new home!

Jen Β· 22 September 2022

Agent replied Β· 30 October 2024

Great to hear, thank you for your 5 star review Jen. Best wishes for life in your new home.

5/5

Trustpilot

Faultless flat re-furbishment

Rob Steward was our contact he he took all the worries out of the re-furbishment of our flat. All we had to do was agree the colours, choice and design of kitchen etc., and he put the rest in place. It was all completed in a very timely manner and I cannot fault the service we were given.

Robert Β· 22 March 2022

Agent replied Β· 30 October 2024

Thank you Robert, we will pass on the message to Rob.

5/5

Trustpilot

Both Mark and Richard were very helpful…

Both Mark and Richard were very helpful and professional in the way they handled my late father’s property finding a suitable buyer immediately and patiently waiting for probate to come through.

Stuart Β· 23 May 2024

Agent replied Β· 30 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Would like to thank the team at Goring…

Would like to thank the team at Goring by Sea, especially Louis for the help, support, and keeping me well informed and up to date with all the relevant information with my recent flat purchase.

Kt Β· 5 March 2024

Agent replied Β· 30 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

5/5

Trustpilot

Tenancy renewal

Ella was very nice and really helpful with my tenancy renewal. She ensured that everything was organised quickly and on time, making the process stress-free. Thank you :)

Atanas Β· 14 July 2024

Agent replied Β· 30 October 2024

Thank you for sharing your positive feedback and for choosing our services.

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