Trusted Agent profile
★★★★★
245 reviews across 3 platforms
7 Broadmark Parade, Broadmark Lane, Rustington BN16 2NE
Cooper Adams Estate Agents's Rustington office at 7 Broadmark Parade is rated 4.9 out of 5 across 245 reviews on three platforms, including 166 Google reviews rated 4.9. The 50 Facebook and 29 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards, one of two awards Cooper Adams Estate Agents won in 2026. Checked 9 October 2026.
166
Reviews on Google
This office
50
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Cooper Adams Estate Agents. Each award is assessed separately from the review sites.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
GoogleMy husband and I have to say thank you so much to the amazing Sophie Rutter who has kept the whole chain moving, keeping everybody updated and going beyond "the call of duty". Without her enthusiasm, efforts and positivity our chain …
Thank you, Sophie is a superstar!
5/5
FacebookI am Dublin based agent and have had personal dealings with Shaun In my dealing with agents Over 28 years Shaun is definitely in my top 5 five performers so if you are lucky enough to Live in this part of England give him a call and you won’t be disappointed! Thanks
Thank you Damien those are very kind words.
5/5
GoogleHad a great experience from the start to finish from viewing to our final moving day. Great communication from the whole of the team constantly keeping us informed of our move progress. Process very quick 57 days from viewing to …
Thank you so much Laura
5/5
GoogleChris at Cooper Adams has been dealing with my parents purchase, and I can't speak highly enough of the service he has provided. He has been patient with them and guided them through the whole process. He has always responded quickly to any queries that we have had, and has kept everyone updated all the way through. An excellent service and would definitely recommend them to other people.
Hi there! 🌟 Thank you so much for taking the time to share your experience! 😊 We're absolutely thrilled to hear your positive feedback about Chris. It warms our hearts to know that he provided a patient and helpful service, guiding your parents seamlessly through the entire process. 🏡💼 It's fantastic to hear that Chris's quick responses and regular updates made the journey smooth and enjoyable. We truly appreciate your recommendation and look forward to assisting others in the same friendly manner. If you ever have more questions or need assistance, feel free to reach out. Cheers to their new home adventure! 🏠🎉
5/5
GoogleThank you James for being so friendly and professional. Your advice helped. Can recommend your company and you will always be our first choice.
You're very welcome! We're delighted to hear that you had a positive experience with James and our company. Providing excellent service and valuable advice is our top priority. We truly appreciate your recommendation and look forward to being your first choice in the future. If you ever need assistance again, please don't hesitate to reach out. Thank you for your kind words!
5/5
GoogleSarah was professional and always answered my questions speedily. She is a great communicator and smoothed the path between the solicitors. When things didn’t go according to plan she helped me understand the issues and ways to move forward. I would not hesitate in recommending Cooper-Adams.PositiveProfessionalism
Thank you Carol for taking the time to give us a glowing review
5/5
FacebookI would highly recommend Cooper Adams! we recently asked for their assistance in letting out our bungalow. We had always found tenants and managed the property ourselves, but this has proved to be problematic and stressful recently. Jade Foster at the Easy Preston branch, made the tenant find process so easy. She was extremely professional and efficient, keeping us informed every step of the way. Within 1 week of advertising Jade had found us a new tenant and had arranged for all of the relevant checks and referencing to be carried out. We now have a new tenant insitu and couldn't be more happy and confident of a successful tenancy. Many thanks to Jade!
5/5
GoogleI recently had the pleasure of purchasing our house with Chris from Cooper Adams, and I couldn't be more satisfied with the experience. From start to finish, he demonstrated a level of professionalism and friendliness that made the entire …
Dear Emma, Thank you so much for your kind words and detailed review of your experience … More
5/5
GoogleSpeedy, professional, easily contactable, calm, efficient - Chris and Sophie were brilliant! Kate
Thank you Alice - Chris and Sophie are the perfect combo!
4/5
TrustpilotNeed to remember that these are people's lives and not just buildings involved
While most of the time communication was ok, when we really needed it and thought that we were going to lose everything, they sadly let us down. Whether it was for 2 days or 2 months, if you believe that, having lost your buyer on the day of exchange that you have lost everything, having given up your jobs and probably losing the property you wanted to buy, that there are no offers coming in from the multitude of viewings. When in fact, offers had come in, but in their wisdom, Cooper Adams have decided not to even mention them until the prospective buyers have been fully checked out. It might seem a strong business argument but they are dealing with people's lives and emotions and need to remember that. After the second buyer came on board the sale went through very swiftly.
Thank you for sharing your experience. We truly appreciate the time you’ve taken to leave your feedback. Firstly, we completely understand that buying and selling a home is not just about bricks and mortar, it’s about people’s lives, emotions, and futures. It’s a journey filled with excitement, anticipation, and sometimes, unexpected challenges. We are truly sorry if, at any point, you felt let down during a difficult moment. Our approach to handling offers is always with our clients’ best interests in mind. We carefully verify buyers before presenting offers to ensure they are serious and financially secure. This is to protect sellers from unnecessary stress and to minimise the risk of another sale falling through, which can be devastating. We appreciate that this process may not have been communicated clearly enough in your case, and we take your feedback on board to ensure we improve in this area. We are pleased that your sale ultimately went through swiftly, and we hope you’re now happily settled in your new home. If there’s anything further we can do, please don’t hesitate to reach out. We wish you all the best for the future!, The Cooper Adams Team 🌟
5/5
FacebookShaun, Chris and the team at Cooper Adams are an absolute pleasure to deal with. The personal service is a massive point of difference and the attention to detail that goes into the marketing is next level. Wishing Cooper Adams continued success and would highly recommend.
Thank you so much Kevin for taking the time to leave such a fantastic review for Cooper Adams.
5/5
GoogleRecently, we sold our old home and bought our forever home through Cooper Adams Rustington. From start to finish, the service was great; we were always well informed and treated in a friendly manner. We had a couple of hiccups, but they were sorted out professionally. I would recommend this agency for selling or buying a home.
Thank you Becca for taking the time to leave us a lovely review.
5/5
GoogleI’ve dealt with Pete at cooper Adams rustington a few times now and on every occasion he and cooper Adams have been nothing short of professional in making the process as seamless as possible. Thanks again and will recommend and be using them in the future.
That's lovely to hear Robbie, thank you
5/5
GoogleWe have had the pleasure of dealing with Sarah from start to finish on the process of buying our forever home. She has been fantastic, very helpful and always keeping us up to date. Very impressed with the service provided from Cooper Adams and would recommend to anybody. Thank you for helping us buy our home!
Thank you for your kind words Melissa, they really do mean a lot. It was a pleasure to assist you both from start to finish on your property journey. We are so pleased you are all moved in, and we look forward to hearing how you get on. If we can be of assistance in the future please do let us know.
5/5
GoogleWe selected Cooper Adams because we were looking for an Estate Agent which would be ‘on top’ of the whole process, keep us informed and present our property in the best possible light. From start to finish we were not disappointed. From the initial meeting with the Sales Manager, Peter Batts, through to the day to day management of our sale through Scarlett Shaw, every step of the way we felt confident and assured. The whole team at the Rustington office were easy to deal with and were always quick with answers or passing messages on. Nothing seemed to be a problem. We sold our property in Parklands, Rustington in January 2022 and would highly recommend the company and team at Rustington.
Dear David, thank you so much for taking the time to leave us such a lovely five star review. The team at Rustington work hard to provide satisfaction. Thank you Shaun Adams.
5/5
GoogleVery professional and thorough from start to finish. Our house was beautifully photographed and advertised and sold very quickly at above the asking price. Unfortunately our chain was rather troublesome. Although this was no fault of the estate agents they went above and beyond to chase everyone in the chain until we completed. I would especially like to commend Scarlett and Sarah in the Rustington branch who were superb. Would thoroughly recommend Cooper Adams without any hesitation.PositiveResponsiveness, Professionalism
Thank you so much for your review Phil.
5/5
GoogleScarlett and the team at the Rustington office were very friendly and helpful throughout our purchase. We had a few hiccups along the way, but Scarlett always kept us informed making the process less stressful! Thank youPositiveResponsiveness, Professionalism
Thank you Sian for your kind review
5/5
GoogleWe recently bought our house through Cooper Adams in Rustington and they were absolutely brilliant. Scarlett kept us informed each step of the way and was in touch on a weekly basis to ensure we moved when we wanted to. Highly recommend!
Thank you for your kind words Sarah, all of us here wish you and your family happiness in your new home
5/5
TrustpilotGreat team at Cooper Adams
Feels strange to leave another estate agent a review, however after being in a chain with them I can highly recommend them as an agent I would use if buying or selling in their area. Great communication and they managed to rescue a situation that most agents would have just let fall apart. 5* from me and the rest of the chain that were in jeopardy of losing their new homes. Bravo Cooper Adams
Thank you for a lovely review
5/5
GoogleChris from the Rustington office was excellent from start to finish. He was extremely helpful and kept me updated about the feedback from the viewings. They came to every viewing. …
Thank you Deborah for taking the time to leave us a lovely review. Communication is key in any relationship and ultra important, we are so pleased Chris and the team provided an excellent service for you.
5/5
GoogleIt’s been an absolute pleasure dealing with Cooper Adams! By far the most professional, caring and knowledgeable team around. We received regular updates from Chris and he was always helpful (being a first time buyer this was particularly important for us) thank you so much for helping us purchase our first home!
Thank you so much for your kind words, we are over the moon that your journey to buying your first home was a success. I am delighted you felt myself and our team in Rustington were caring and professional, that truly is the highest compliment. If you’re ever passing by, please pop in and say hello. Chris.
5/5
GoogleThe staff at Cooper Adams in Rustington were always very helpful, polite and friendly. I recently purchased a flat through Cooper Adams and Sarah and Scarlett were both very nice and communicated well.PositiveResponsiveness, Professionalism
Thank you Louise for your lovely review
5/5
GoogleVery professional and Knowledgeable staff
Hi Michelle, thank you for the great review. I am really pleased you found the team professional and knowledgeable. We really appreciate it.
5/5
GoogleWhen I was looking for a property Peter Batts was really helpful and proactive in assisting me with my search and putting forward appropriate and suitable suggestions. He was personable and took my requirements on board. He was always willing to help.
Hi Wendy, Thank you for your lovely words . It was my pleasure to help you find a property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cooper Adams Estate Agents's Rustington office has 245 reviews across three platforms: 166 on Google, 50 on Facebook (across the whole business), 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Cooper Adams Estate Agents is rated 4.9 out of 5 across all 245 reviews, and 4.9 out of 5 on Google from 166 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Cooper Adams Estate Agents, Rustington won Gold; Cooper Adams Estate Agents, Littlehampton won Gold.
Cooper Adams Estate Agents, 7 Broadmark Parade, Broadmark Lane, Rustington BN16 2NE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.