Every review we hold for the Rustington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave worked with Cooper Adams recently and have had an amazing experience for our mutual clients. So nice to see an agency rolling up their sleeves and making it happen! Well done everyone, my clients and my team had a great process from start to finish!
SACHA · 12 June 2023
Agent replied · 11 June 2024
Thank you for your lovely words
★★★★★ 5/5
GoogleCannot recommend Peter and the team enough. very professional and extremely helpful throughout.PositiveQuality
Bryan · 12 June 2021
Agent replied · 11 June 2024
Thank you Bryan for your five star review
★★★★★ 5/5
GoogleCooper Adams have been amazing over the past 18months with our move. Scarlet particularly has been so ‘on it’, keeping in touch every step of the way. We would highly recommend copper Adams and would use them again without a doubt! Thank you all.
Katie · 12 June 2023
Agent replied · 11 June 2024
Thank you Katie for your glowing review
★★★★★ 5/5
GoogleMy purchase through Cooper Adams was seamless and remarkably easy, regular updates of progress leading to a satisfactory and well timed completeion. Thank you to all involved.
Andrew · 12 May 2024
Agent replied · 11 June 2024
Dear Andrew,
Thank you for taking the time to write us a review. It was a pleasure meeting you on our first viewing and then proceeding with your offer through to exchange and completion. We know the conveyancing process can be a little tricky sometimes, but we always try to be helpful and update you regularly. I am so glad to hear you are all settled in your new home and should you require anything from us in the future please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleChris at the Rustington branch, has been a star! Keeping me updated with every step in selling my parents house. Thank you very much for your help
Karen · 12 May 2024
Agent replied · 11 June 2024
Thank you for your 5-star review, I really appreciate it, we are so pleased you felt the updates were helpful, honest and open. Communication is something we pride ourselves on. If we can be of assistance in the future, please do let me know. Chris.
★★★★★ 5/5
GoogleAs first time buyers Peter Batts helped us find our family home and put us in touch with a great mortgage advisor. We’ve been in our lovely home coming up four years in May and we are now looking to develop our property and we wouldnt be in this position if it wasn’t for the help, support and advice we received when first purchasing our property.
Chris · 13 June 2018
Agent replied · 11 June 2024
Thank you Chris for your kind words
★★★★★ 5/5
GoogleHaving recently completed our sale and purchase through Cooper Adams I can honestly say it has been the absolute pleasure. Peter and Scarlett from the Rustington Branch acted very professionally with due care and diligence keeping us upto date throughout the process. Very approachable and contactable when needed.
I would highley recommend Cooper Adams estate agents and wish them every success in the future.
Stephen · 13 June 2019
Agent replied · 11 June 2024
Hi Stephen, Thank you for this lovely review. It was a pleasure dealing with you and we wish you well in your new home.
★★★★★ 5/5
GoogleI recently purchased a property through Cooper Adams Rustington. I found Peter, Sarah & Turner to all be very friendly & professional without being pushy. They were very helpful, queries were dealt with swiftly & they kept me updated throughout. Their new home gift was very kind, thoughtful & personal & very much appreciated. Thank you! 😊PositiveProfessionalism
Sarah · 12 June 2021
Agent replied · 11 June 2024
Thank you Sarah for your glowing review
★★★★★ 5/5
GoogleScarlett is so passionate about what she does and is always eager to help or give advice
Hannah · 13 June 2018
Agent replied · 11 June 2024
Thank you Hannah
★★★★★ 1/5
TrustpilotDO NOT USE COOPER ADAMS RUSTINGTON
DO NOT USE COOPER ADAMS RUSTINGTON very poor communication and service when you really need understanding at the very stressful time of moving house. They are not helpful and don’t make you feel they are working for you with your best interest as a seller despite the fact you are the one playing them money.
Ian · 23 August 2021
Agent replied · 7 June 2026
We’re truly sorry to hear that you feel this way, as delivering outstanding service and support during such an important life event is at the heart of what we do. Moving home can be incredibly stressful, and we always strive to guide our clients with care, clear communication, and expert advice every step of the way.
We take great pride in the hundreds of five-star reviews we’ve received from happy sellers who appreciate our dedication, proactive approach, and commitment to securing the best possible outcomes. It’s disappointing to hear that your experience didn’t reflect this, and we would love the opportunity to discuss what went wrong to see if there’s anything we can do to help.
If you’d be open to a conversation, please get in touch, we genuinely care about our clients and always want to make things right. Wishing you all the best in your new home., The Cooper Adams Team 🌟
★★★★★ 5/5
GoogleBy far the best estate agent I have dealt with thus far. Felt that all of the staff here were genuinely interested in being as helpful as possible from start to finish, and always worked to keep me in the loop throughout our purchase. Will be my agent of choice in the future wherever possible.PositiveResponsiveness, Professionalism
James · 12 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to write a lovely review on us.
★★★★★ 5/5
FacebookShaun and his team are exceptional 🙏
Michael · 28 July 2021
Agent replied · 22 March 2026
Thank you so much
★★★★★ 5/5
FacebookI’ve dealt with Pete at cooper Adams rustington a few times now and on every occasion he and cooper Adams have been nothing short of professional in making the process as seamless as possible. Thanks again and will recommend and be using them in the future.
Robert · 16 March 2019
★★★★★ 5/5
GooglePeter Batts was very professional and made the whole moving process stress free and easy.
G · 13 June 2018
Agent replied · 11 June 2024
Thank you for your kind words Mrs Alexander
★★★★★ 5/5
GoogleScarlett is great at her job. Always willing to help & give advice. Great service.
Sophie · 13 June 2018
Agent replied · 11 June 2024
Thank you for your lovely words
★★★★★ 5/5
GoogleThank you Cooper Adams for all your support and help with finding a property. Although I ultimately found one myself, it was great to deal with your offices in Sussex. Always courteous and kept me informed of the type and style of property I had been searching.
Fi · 12 June 2022
Agent replied · 11 June 2024
Thank you so much for taking the time to leave those kind words. We are so pleased you got sorted in the end. Hope all is well with you.
★★★★★ 5/5
GoogleAll staff at this branch were very helpful and we were very impressed with Sarah who dealt with our sale with great diligence.
Thank you all
Arthur and Maureen Wells
ARTHUR · 14 November 2023
Agent replied · 11 June 2024
Dear Arthur and Maureen Wells,
Thank you for taking the time to share your experience with us. We're thrilled to hear that our staff, especially Sarah, provided you with excellent assistance and displayed great diligence during your sale. We appreciate your kind words and are delighted that you were impressed with our service.
If you ever require our assistance in the future, please do not hesitate to get in touch. We look forward to serving you again, and we wish you all the best in your endeavors.
Warm regards, The Team at Cooper Adams
★★★★★ 5/5
GoogleSarah has gone above and beyond her job to help me with the purchase and various issues with the property I exchanged on today. Nothing is too much trouble for her. Highly recommended.
Christine · 16 August 2023
Agent replied · 11 June 2024
Thank you so much Christine for your lovely review
★★★★★ 5/5
GoogleCopper Adams were incredibly helpful through out the process of my purchase and have been a pleasure to deal with.
Victoria · 23 May 2024
Agent replied · 24 August 2024
Thank you so much Victoria for your kind words.
★★★★★ 5/5
FacebookI have just exchanged on a property which I have bought via Cooper Adams. Everyone has been so helpful in managing me to get to this point. They are truly professional and should I need to sell in the future I would not hesitate to instruct them
Denise · 26 January 2022
Agent replied · 22 March 2026
Thank you so much for your kind words.
★★★★★ 1/5
FacebookWe lost two different properties on two different occasions thanks to Cooper Adams, Rustington and Angmering. Both occasions they interfered where they didn’t need to, and turned the sellers against us, and we lost both sales. Certainly wouldn’t recommend them, quite the opposite, I will warn people against them.
Matthew · 27 July 2021
Agent replied · 22 March 2026
Hi Matthew, Your agent advised us that your buyer had withdrawn from buying your home, Our seller wanted to relist their property as you couldn’t proceed with the purchase. Our job is to represent the seller and put all the facts to them, which is what all good agents should do. We are sorry you lost your buyer and chain below you. You also before this, offered on a property through our Rustington branch - there were multiple offers and the owner accepted a better offer. We always act in the seller’s best interest. I’m sure you agree that’s exactly what we should do. My name is Shaun Adams, the owner, I will gladly contact you to explain why we do things and the reasons behind things. I can completely understand why you would be upset and I do sympathise with you, but sometimes you need to see the whole picture.
★★★★★ 5/5
FacebookFrom point of sale to completion the team at the East Preston office looked after me in all ways, there was regular weekly contact, without hassle, always professional yet kind and understanding, most of all very patient with my eventful sale.
Would recommend them every time.
Lydia · 10 December 2021
Agent replied · 22 March 2026
Thank you Lydia for your very kind words, they give us all a boost! 😊
★★★★★ 5/5
GoogleI cannot recommend Cooper Adams Rustington office more highly. The staff have all gone above & beyond in their help to me during my sale. A super team who work well together!
Aileen · 12 June 2023
Agent replied · 11 June 2024
Thank you Aileen for your lovely words.
★★★★★ 5/5
GoogleJust completed and exchanged this week on the sale of my parents' house. Cooper Adams in Rustington provided an excellent service. Warm, friendly staff were helpful and efficient throughout process. Much appreciated.
Diana · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your five star review
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