Trusted Agent profile · Rushmoor

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Prospect Aldershot reviews in Rushmoor

4.7

★★★★★ Excellent

2,197 reviews across 3 platforms

175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU

Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 302 Google reviews rated 4.9.

Google logo

4.9 / 5

302

Reviews on Google

This office

Facebook logo

4.1 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

1,859

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good professional service and regular…

Good professional service and regular follow up before and after letting the property. Special call out to Charlotte.

Prasad · 8 March 2024

5/5

Google

NATASHA was very sweet and helpful when we were viewing the property as a first time buyer.

Noel · 28 March 2024

5/5

Trustpilot

Elliot @ Prospect has been a great help…

Elliot @ Prospect has been a great help with assisiting us moving to our new apartment during the middle of lockdown 2.0. As we cannot easily travel to view the apartment he has patiently answered all our questions and provided as much detail about the property as possible.

Andy · 17 November 2020

4/5

Trustpilot

Prospect Review

Rented a property through Prospect, had an overall good experience, our Estate Agent, Stefano, was easy to contact when needed.

Craig · 12 January 2024

5/5

Google

Natasha showed me properties. She was extremely friendly and informative. Knowledgeable of areas etc. Thank you.

Dee · 28 March 2024

5/5

Trustpilot

Fantastic service all round

On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.

Andy · 14 September 2021

5/5

Trustpilot

Been using prospect since ~2007

Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.

Andrew · 24 July 2022

5/5

Google

Had a viewing on a flat today with Natasha. She was friendly, polite and extremely professional. Was able to answer all the questions I had on the property. Highly recommend

Vanessa · 28 March 2023

5/5

Trustpilot

As a tenant

As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.

Natalia · 13 October 2021

5/5

Trustpilot

Light years ahead …

We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!

Andy · 27 May 2021

5/5

Trustpilot

On the hunt for a rental

The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.

Isak · 9 March 2024

5/5

Trustpilot

Excellent professional service

Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.

PM · 28 October 2022

5/5

Trustpilot

Hi ,I’ve been using prospect for 20…

Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave

Mr · 19 May 2021

5/5

Google

We have viewed the property few months ago.Received an excellent service from Natasha. Highly recommended

Adeel · 28 March 2024

1/5

Trustpilot

They don't care about tenants

They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.

Jaxon · 2 December 2022

5/5

Trustpilot

Happy customer.

I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.

John · 15 March 2023

5/5

Trustpilot

Had a great viewing with Charlotte…

Had a great viewing with Charlotte today, she was very helpful and answered any question.

Georgie · 25 March 2024

4/5

Trustpilot

Colin, Jordan and Sasha has been thoroughly professional and helpful

Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.

Omar · 23 September 2021

4/5

Trustpilot

Colin, Jordan and Sasha has been thoroughly professional and helpful

Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.

M · 23 September 2021

1/5

Trustpilot

Rude and un professional

Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported

Emma · 1 February 2021

5/5

Facebook

I give 10/10 to prospect Estate Agents just because of 5 star people they have. My property Manager “ Hazel Sims” is a star who has always helped in sorting out things very quickly and genuinely. People like her makes us loyal to any company.

Vikas · 15 January 2021

5/5

Google

Natasha showed us a property recently. She was very professional. Really happy with her service.

Raj · 17 March 2024

5/5

Trustpilot

Good agency

Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.

Mr · 27 September 2022

5/5

Trustpilot

Great service

Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.

Gareth · 30 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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