Trusted Agent profile · Rushmoor
Verified
★★★★★
2,197 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
GoogleHad some viewings with Natasha who was very friendly and polite
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
GoogleGreat experience meeting with Natasha. Punctual, polite and helpful. Thank you
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
5/5
TrustpilotThe service I got was very quick and…
The service I got was very quick and professional.Kate smith who I had dealings with was informative and very helpful every time I had any questions. 10 out of 10
5/5
TrustpilotThank you
Overall, the service provided by Prospect was at high levels, every time we need them, either for signing contract prolongation or other issues related to the property. A big Thank you all!
5/5
TrustpilotMichael S
Michael S. and team have been very helpful, professional and knowledgeable. Always there at the end of the phone for any questions we have. It’s been very re-assuring to have this. Thanks you guys.
5/5
TrustpilotChloe provides excellent service
Chloe provides excellent service. She has always been professional in her dealing with both parties. She has arranged for all necessary repairs and informed all information.Thank you.
5/5
TrustpilotI rent with prospect since October and…
I rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.
5/5
GoogleMet with Natasha Persaud-Williams who was fantastic! Very professional, courteous, knowledgeable and answered all follow-up questions quickly and fully. Great credit to the company.
5/5
TrustpilotHazel - Great Property Manager
I have been letting a flat through Prospect for almost 4 years now and working with Hazel Sims in particular has been a dream. She is friendsly, pragmatic, empathetic and very responsive. A delight.
5/5
TrustpilotSasha Byrne- Prospect
I am very pleased with the service provided by prospect via Sasha Byrne. She responds to the enquiry in the timely manner and when is needed she will do the follow up without prompting.
5/5
GoogleExcellent service from Natasha. She was patient and helpful.
1/5
TrustpilotDreadful
Dreadful, no care for tenant. I can't wait for Section 21 to be voided!
5/5
TrustpilotThe overall customer experience with…
The overall customer experience with Prospect was exceptional from start to finish. We felt we were in capable hands dealing with Harry Pangborn, very professional, honest and was a pleasure to deal with when finding the perfect home to rent.
5/5
TrustpilotProspect are great service providers
Prospect are great service providers. They are very reactive to landlords and renters and deal with any issues that arise professionally and efficiently with courtesy.You have a named contact who takes ownership of your issues and gets things sorted .
5/5
GoogleThe whole process was made very easy. Cheers Dexter
5/5
TrustpilotOverall a superb experience
Overall a superb experience. Quick and helpful responses and advise. Kurt Owen handled everything promptly and professionally. This is more than ever appreciated, considering the current situation in the middle of a pandemic. He really goes the extra mile!
5/5
GoogleNatasha showed me around a property and she was really friendly. She was really knowledgeable about the property and enthusiastic. Overall great experience.
5/5
TrustpilotI rented out my property with prospects…
I rented out my property with prospects for 8 years. They did an amazing job even with one difficult tenant. Their advice to deal with the situation was crucial to come up with a positive outcome.
5/5
TrustpilotThx Bethany
I have been dealing with Beth for the majority of my house search and I think that it would be a very stressful process if she was not here to help.. an asset to the company!
5/5
TrustpilotMet with Natasha
Met with Natasha, great service, she was very polite and friendly and knowledgeable.
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