Trusted Agent profile · Rushmoor
Verified
★★★★★
2,205 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,205 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,867
Reviews on Trustpilot
Business-wide
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Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
5/5
TrustpilotHuge thanks to everyone but special…
Huge thanks to everyone but special mention to beth who helped me buy my first home in 2022! Beth paid excellent attention to detail when I specified what I wanted and was incredibly knowledgeable and reliable from start to finish, highly recommend thank you beth!
5/5
TrustpilotI had a viewing with Natasha
I had a viewing with Natasha, who was just so lovely. She answered any questions that I had without hesitation, which made me feel really comfortable. Thanks so much!
4/5
TrustpilotProfessional
Professional, good to work with though a tad bit expensive. Would be happy to work with them in the future. Their rental management services are good too.
Thank you for your great review!
5/5
FacebookHad a conversation with Callum from the reading lettings team very polite and answered all my questions. Would definitely recommend and use again
Thanks for your feedback Matt!
1/5
TrustpilotDon't rent with them.
Hopeless. Lied about what worked when I rented the property, were rude when I questioned the cleaning costs and always took the landlords side against the tenantn. Rent out your property with them but don't rent from them. They are terrible
5/5
TrustpilotKenny very friendly
Kenny very friendly, answered any questions
Thank you for your 5* review, Shane.
5/5
GoogleVery positive experience of viewing property with Ed. He was incredibly professional and knowledgeable about the area, friendly, and didn't make us feel rushed at all. Great communication with Dan in their office, regular phone calls to update on progress and a friendly and professional manner throughout!
5/5
TrustpilotHappy That Prospect are our Agents.
We are very happy with the way Prospect conduct business. They always reply to any queries, they are quick to find someone to fix a problem, at the landlord's say-so, and they do regular house checks, which is good too, for all parties.
5/5
GoogleThe people at prospect have been great, they made everything simple and answered all the questions I had. Would definitely be recommend them!
5/5
TrustpilotFantastic Service
I just wanted to say Prospect has been fantastic from start to finish on managing my rental property and i have recommended friends to use Prospect for there rental properties. I have received a great service from Julie Robson, Danniella Wylie, Matteo Guarino, Lloyd Richardson and Caroline Jackson throughout the years i have been wih Prospect.
5/5
TrustpilotProfessional, timely and helpful…
Harry at Prospect was professional and clear throughout the process of renting our house. He was responsive and solved any issues/queries quickly. Throughout the changing COVID situation, Prospect showed their flexibility to adapt to the changing rules. I would recommend Prospect and Harry Pangbourne in particular if your looking to rent out your house.
1/5
TrustpilotOops
Prospect have a good - high street - reputation. There failure, is in the level of knowledge, attained by their staff. This is an industry wide problem; the employer not caring about local - and indepth - knowledge. Prospect employ children to carry out a very responsive job. ?
5/5
TrustpilotHaving experienced changes to our…
Having experienced changes to our property manager throughout our tenancy, I couldn’t be happier with Saffron. She’s extremely polite and professional with a friendly and approachable attitude - as an ex-lettings agent myself, I know how challenging the role can be at times and I’m always impressed by her service
5/5
GoogleNatasha from Prospect Aldershot recently showed me a property. Very professional and informative from start to finish. Would recommend this estate agent.
4/5
TrustpilotThe team at Prospect were very helpful…
The team at Prospect were very helpful in helping us find our flat. They walked us through our options and kept us updated on the progress of our tenancy documents. They’ve been very approachable and straightforward, simplifying what would otherwise be a stressful process.
5/5
TrustpilotNatasha
Natasha found the right buyer for a difficult to sell property. She was always professional, approachable and knowledgeable about the market - and she never gave up!
5/5
TrustpilotExcellent
Ellen and Savannah have both been extremely helpful throughout. brilliant customer service and always willing to help. Joe Hart
Thank you for your excellent feedback on Ellen and Savannah in our New Homes team, Joe.
5/5
GoogleMassive thank you for Natasha and all of your help on our most recent property. Couldn’t have asked for a better agent!!
5/5
Trustpilot5 Stars Team
The team are very efficient and professional.They are so caring and always offer help in first sight. You received all information you needed.I am happy to share my experiences with my friends and it is highly recommend to anyone who is looking for a professional team to help for property searching
5/5
FacebookKurt guided me through the process very nicely, always there to help and happy to answer any questions I had 10/10
So glad to hear you had a great experience with Kurt. Thank you for your review Kieran!
5/5
TrustpilotProfessional and excellent service
Professional and excellent service.
Thank you for your 5* review, Anjana.
5/5
TrustpilotHave been with prospect for the past 4…
Have been with prospect for the past 4 years. Have to say they’ve been brilliant! Although am taking a break from renting, I will absolutely be returning when I’m ready to rent again in the future. Everything from marketing to organising smooth checkouts has been great 😊
5/5
TrustpilotFriendly, informative and responsive service
Very responsive to my questions and also flexible with my relocation from Germany. Also good feedback to my initial questions when moving in
5/5
TrustpilotIt was a great friendly viewing
It was a great friendly viewing by Beth Murphy, which led to us buying the house!
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