5/5
Trustpilotviewing at Smalley Close
Our viewing with Charlotte was very welcoming, she was able to answer any questions we had and conducted her self in a very professional manner.
Trusted Agent profile · Rushmoor
Verified
Prospect Aldershot reviews in Rushmoor
★★★★★
2,206 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,206 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,868
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional Service
This is to confirm that Lily Sines has managed one of my properties for several years and I am delighted to state that I have received, prompt, professional service on every issue that has occurred. Lily is a credit to the company.
5/5
TrustpilotBeth and Betsy were so helpful and…
Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!
5/5
TrustpilotFantastic service and professionalism
I can't speak highly enough of Ross at Prospect. Always professional, cheerful and proactive during what proved to be a drawn-out process, Ross was the person who helped my purchase along more than anyone else involved (including my own estate agents). I will definitely be using Prospect in future if I move again.
5/5
TrustpilotSmooth process
We bought our house through Prospect. They were very professional and the whole process was very smooth. We hope this will be our forever home, however, if we wish to move again, we wouldn't hesitate to use their services.
5/5
GoogleHaving met Dexter at prospect who helped us with our property search , was the nicest approachable helpful guy you could come across .. can recommend him 100% when looking for a property he will do everything he can to make it happen.. so thank you from us ..
5/5
GoogleGreat experience with Sonam, so helpful! Thank you so much
Agent replied · 22 November 2025
Hello Sveta, Thanks for the 5 stars for our helpful Sonam. Kind regards
5/5
TrustpilotHouse Rental for 4 years
We rented a house through prospect for 4 years, we would definitely recommend them to friends and family. A big thank you to Julie Jacobs who has been so helpful and always on hand to answer any queries we had. Julie made our experience with prospect such a positive one.
5/5
TrustpilotThanks to Beth for all her advice on my…
Thanks to Beth for all her advice on my recent viewings. Sorry we didn’t proceed with a property but we are extremely grateful for all of your help.
5/5
GoogleI have had really good experience with prospect with my new rented property. Staff were really helpful.
Agent replied · 13 March 2026
Hi Brave Thank you for the review.
1/5
TrustpilotAWFUL EXPERIENCE
I’m writing to express our dissatisfaction with the experience we had renting a property through this agency. We had high expectations based on the listing of a fully furnished apartment, but upon moving in, we were met with several issues that were frustrating and disappointing.
5/5
TrustpilotProspect rental property management
Prospect manage a rental property for me and have done so for many years. They are well organised and responsive when action needs to be taken. Good summary of income and expenditure at year end. Good information and provision of legal documents.My contact is Nikki Gardner.
4/5
TrustpilotI am pleased with the property manager
I am pleased with the prompt service which is provided by new property manager Angela. She was helpful with the important information that I requested for new tenants.I also would like to thank Sasha who was very helpful in helping with our property rental during her time.
5/5
TrustpilotClient-centric and a delight!
My current property manager, Lily, is prompt, efficient and a delight to work with. Being 2000 miles from home, I feel confident that, whenever there's a problem with the property, Lily and her team are on the case!I have peace of mind knowing my property is in good hands.
5/5
TrustpilotAll round great client support!
5/5
TrustpilotProspect provided excellent service
Prospect provided excellent service and help in selling my property, quick, reliable and very customer focused.Virginia Ayres - Transaction Support Coordinator was fantastic, keeping me very informed on progression of the sale on a regular basis, thank you Virginia you were great.
5/5
GoogleGreat customer service from Sonam and answered all my questions directly!!
Agent replied · 21 May 2025
Hello Laxmi, Pleased Sonam could help with your questions and enquiry. Thank you for the 5 star review! Kind regards
5/5
GoogleWe are in the process of buying a house at the moment and we have met quite a few agents lately but I wanted to say that we were amazed with the service we received from Natasha! She showed us 2 different properties within half an hour, was so prepared for both of them and covered every single question we had. I wish all agents were as helpful as Natasha.
5/5
TrustpilotWe got there Beth!
We got there Beth!Rare to find someone so dedicated and relentless in making my sale and support my purchase a success. It was tough, and we faced all sorts of issues, but Beth stuck with it and made it happen. Thank you Beth.
5/5
TrustpilotGreat service from prospect
Great service from prospect, great communication and always at hand with any enquiries. Great work.
5/5
TrustpilotGreat experience from start to finish
We’re beyond grateful for all the help and support that Beth provided during our first house purchase. Beth was very knowledgable, easy to communicate with and was always happy to go the extra mile. Would highly recommend
5/5
TrustpilotBeth was extremely helpful and…
Beth was extremely helpful and professional during our house viewing! Thank you Beth
5/5
TrustpilotThank you Beth
I can not recommend Beth enough! She was amazing. Helped us with any questions or enquiries. Very professional and made us feel very comfortable and confident. Thank you !
5/5
TrustpilotCharlotte Morgan
Charlotte Morgan - went above and beyond, her customer service skills are excellent - would recommend Thanks Charlotte
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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