5/5
GoogleNatasha was great showing us round today. Friendly, and knowledgeable about both the property and area, but not over 'salesy'
Trusted Agent profile · Rushmoor
Verified
Prospect Aldershot reviews in Rushmoor
★★★★★
2,206 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,206 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,868
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat advice and very helpful.
We rented our flat through prospect. Sasha was really helpful with giving advice regarding the moving out procedures. We had a difficult time with our landlord as he wasn't a very good one but Sasha was more than happy to help and guide us through any claims.
5/5
TrustpilotBeth has been incredibly professional…
Beth has been incredibly professional on all viewings we have had.
5/5
TrustpilotKate Smith was amazing
Kate Smith was amazing, very helpful and took time out to sort people needed to get property to an excellent standard for new tenants, Paul did a great job sorting issues that needed attention, I'm happy how Kate responded and arranged everything..thankyou kate
4/5
TrustpilotSasha has been extremely helpful…
Sasha has been extremely helpful through out letting my property from start to finish. She is friendly , efficient and professional. Base on my experience with Sasha I would have kept my property with prospect .4* given as I did not have the same experience with letting team
5/5
GoogleReally impressed with the team- Les, Chris, Jordan, and Kelly. Efficient and effective. JG
Agent replied · 9 January 2025
Hi James Thank you for the 5 star review
5/5
TrustpilotProperty management Malcolm place
I was living in Prospect property from last 4 years. It was a great experience to have engagement with Sasha Byrne. She tried to resolve property asap and specially she helped during checkout process. Thanks Sasha for your all efforts.
5/5
TrustpilotHelpful, knowledgeable & trustworthy
Abi Hepner organised a house viewing via Prospects Estate Agents, Crowthorne. Abi was very helpful, knowledgable and trustworthy at the viewing. Thank you very much 😊
5/5
TrustpilotAgnese Rees dealt with my request to…
Agnese Rees dealt with my request to replace some damaged items in the property. She was professional and worked efficiently and the matter was resolved very quickly. We really appreciated the speedy service and the fact that Agnese was reachable and prompt in her communication
1/5
TrustpilotNot good at customer support…
We thought it's a best estate agents in UK but after getting frustrated experience, we are thinking it's one of worst estate agents. Their poor service and maintenance problems before handing over keys to new tenants makes us very bad and we are suffering till now and it's been a week. You won't get proper response from anyone and they will simply tell apologies. Better choose another agency if you are looking for good and better homes.
1/5
TrustpilotPoor service and worst customer experience
should not give that one star itself and have got that much frustration with Prospect and their home. They haven't done any checks before handing over the home to me and it's been a week since I am struggling to get my issues sorted. Worst service by prospect and no one is responding promptly. I don't want to name people here and please check with other agencies for good home if you are looking for your family.
5/5
GoogleAs a landlord, I have been with Prospect (Castle) Letting's for approx 10 years. I have just had a change of tennancy. I am please to say that I have received the same excellent, helpful and professional service that has kept me with Prospect for so long. All members of the team, that I have had contact with are always very approachable and give helpful advice.
5/5
TrustpilotBeth was extremely helpful throughout…
Beth was extremely helpful throughout the process from start to finish. She was amazing and I would highly recommend her for anyone looking to sell their house.
5/5
TrustpilotI dealt with Charlotte & she was…
I dealt with Charlotte & she was absolutely brilliant from start to finish. Super helpful & great with comms. Thoroughly recommended.
4/5
TrustpilotGreat sales and marketing
The marketing and sales service from Prospect was excellent. Lots of potential buyers through the door and offers made. Can’t fault this.
5/5
TrustpilotAbi was really informative and…
Abi was really informative and knowledgeable about the properties, she took me to view. She didn't rush me, and was able to answer all my questions.
4/5
TrustpilotA thank you to Lynne for making renting…
A thank you to Lynne for making renting stress free experience.
5/5
TrustpilotChloe and the team at Prospect…
Chloe and the team at Prospect have been brilliant managing my property for the last 6 years. Prompt communication and swift action when necessary always with the best interests of the landlord and tenants in mind.
4/5
TrustpilotBeth Murphy
Beth was very helpful and i formative on my recent viewing of a property.I hope to be able to view more properties with her in the near future.
5/5
TrustpilotDebbie has been my "goto" manager at…
Debbie has been my "goto" manager at Prospect for a number of years. She has always been extremely professional, helpful and prompt with any queries and issues with the property. I am very happy with her services.
5/5
TrustpilotDani Smith is great
Dealing with Dani is easy and hassle free. She listens to any issues and finds the best solution. I am kept up to date regularly and more if/ when there’s issues - great communication, friendly approach and I can relax knowing everything is in good hands. Great work.
5/5
TrustpilotI am very pleased with the service…
I am very pleased with the service received here. Beckie Baxter was particularly helpful in sorting out some issues and kept me informed as to what was happening. Beckie also followed up to make sure everything was ok. Well done Beckie and thank you.
5/5
TrustpilotProfessional service and value for money
5/5
TrustpilotNo 1 for me
The whole process of selling my house was made super easy by Beth’s professionalism.Super easy to get on with , super fast a getting stuff sorted and house sold within a week at full asking price.Would thoroughly recommend both Beth and prospect Many thanksAndy peacock
Agent replied · 23 October 2024
Thank you for your 5* review, Andy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Aldershot to help?
Send Prospect Aldershot a message.
