Prospect Aldershot reviews in Rushmoor

★★★★★ 5/5

Trustpilot

We would like to say a big thank you to…

We would like to say a big thank you to Davina Dobe, Kallee Furguson and colleagues for all their help in selling our property, they were so friendly and professional, they gave us good advice, nothing was to much trouble for them. Julie and Gary

Julie · 11 August 2026

★★★★★ 5/5

Trustpilot

Recently moved and purchased through…

Recently moved and purchased through Prospect. They were brilliant from minute one all the way up to completion. The knowledge they had of the property and surrounding areas was so helpful as we were moving to an area we didnt have much knowledge of. After our offer was accepted Bernadette from sales progression assisted us and genuinely we couldn't have got through the process without her. During the whole process we found it difficult getting answers or sometimes even contact from solicitors but Bernadette was brilliant. She went above and beyond and we are so grateful for everything she did and Prospect as a whole. Would highly recommend and will definitely be using them for all aspects of buying and selling again in the future.

Tom · 1 November 2025

★★★★★ 5/5

Google

Suwit (Stuart) at kings supported me as a buyer throughout the purchase. He was available via email all the time. He responded evenings and weekends to give us peace of mind this is going beyond expectations. Buying and selling is such a stressful time the support goes a long way. And he’s supporting me to make completion day smooth. Many thanks Fatema

Jubaydah · 30 March 2026

★★★★★ 5/5

Trustpilot

Excellent service from the property…

Excellent service from the property management team, with special thanks to Amy who was amazing. The team are supportive, professional and friendly. Communication was first class, ensuring I had in depth feedback from each viewing.

Debra · 30 September 2026

★★★★★ 5/5

Google

Ewan was very helpful along with the rest of the team . Kept me informed the whole way through and always got back to me whenever I needed to speak to him . Wouldn’t hesitate to recommend 👍🏻 …

Paul · 31 August 2026

★★★★★ 5/5

Trustpilot

Best property manager

Nikki Gardner is my property manager. She is very professional and helpful. No job is ever too big for her. She goes out of her way to deal with any issues, even when it is not even part of her job description. I am very happy to have her as my point of contact.

Mitra · 17 May 2026

★★★★★ 5/5

Trustpilot

THANK YOU to Ross (and your Prospect team)

A huge THANK YOU to Ross (and his team at Prospect) who assisted us with the purchase of our first property in the UK. From start to finish, he was pushing our solicitors and communicating with the sellers to make sure the deal moved forward. We were kept in the loop the whole way and he drove the process to completion. Thanks again Ross, you made that easy for us."

Robert · 7 January 2026

★★★★★ 1/5

Google

Do not waste your time renting with this company, 3 years, two separate properties. Only to get screwed over each time for things that should be considered wear and tear, like some thread coming loose on a blind or a few marks on the skirting boards (the house was rented to a mechanic). Property management is shocking and is beyond rude every time we’ve had to deal with them. Everything is the tenants fault. Avoid avoid.

Harriet · 1 November 2025

★★★★★ 5/5

Google

5 Stars! Daniel and Stuart were exceptional from start to finish. Great communication, complete transparency, and a level of trust that is rare to find. If every estate agent in the UK worked like them, buying and selling property would be a pleasure. Highly recommended. ⭐⭐⭐⭐⭐

D · 30 June 2026

★★★★★ 5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience working with Nikki at Prospect. She has been consistently professional, responsive, and easy to deal with throughout our tenancy. Nikki handled our renewal smoothly, ensuring all documentation was clear and completed promptly, and was also very helpful in liaising with the landlord to negotiate a more manageable rent increase. Whenever we’ve had queries or maintenance issues, Nikki has always been quick to respond and proactive in progressing things, keeping us informed along the way. Overall, a great level of service and a genuinely helpful point of contact, I wouldn’t hesitate to recommend Nikki and Prospect.

Chris · 28 May 2026

★★★★★ 5/5

Trustpilot

Buying our apartment via Prospectus Estate Agent

The support provided by Prospectus Estate Agent, from the initial property viewing through to placing an offer and completion, was smooth and well-managed. At each stage, different members of the Prospectus team were involved, and the transitions between teams were seamless. Responses were prompt, follow-ups were timely, and the staff were consistently friendly. Communication was clear and professional throughout the process, which made the experience reassuring. However, the service from the conveyancer recommended by the estate agent was less efficient. Some enquiries went back and forth for several weeks, resulting in avoidable delays and a degree of frustration.

Teddy · 28 May 2026

★★★★★ 5/5

Google

A huge thank you to Ryan and Stuart for their fantastic support throughout our property purchase. Their communication, professionalism, and commitment made the whole process so much easier. We always felt informed and supported, and nothing was ever too much trouble. Highly recommended!

Shilan · 30 June 2026

★★★★★ 5/5

Google

I am in process of buying a property that is listed by prospect. Through the whole process, since the start I have been dealing with their agent Sonam. Who has been on the ball since day 1 and offers a pleasant experience through out the time. He has truly made it easier to buy the property with his energy and effort of getting stuff done asap.

Uzar · 30 December 2025

★★★★★ 5/5

Trustpilot

I had an amazing an experience ,Kalle…

I had an amazing an experience ,Kallee Ferguson was extremely helpful, and she never hesitated to go the extra mile to get all the information needed and provide me with all the steps that I needed to follow ! Thank you again Kallee ,I really appreciate all your help !

Consumer · 30 April 2026

★★★★★ 5/5

Trustpilot

We were selling using a power of…

We were selling using a power of attorney so needed to get multiple quotes, we chose prospect because they seemed to not just professional but confident in selling the property. Unfortunately after selling the house the owner passed away so the sale had to be transferred to the company looking after the estate, Lloyds bank estate service. Lloyds were happy to accept the sale and instructed prospect to continue to completion.

Stevan · 3 November 2025

★★★★★ 5/5

Trustpilot

Above and beyond property management

Prospect have been my letting agency for the last 10 years and my lettings manage Nikki Gardner is second to none. Nikki has a great understanding of my requirements, works tirelessly to provide a 5 star service, even going as far as checking in outside normal office hours. She understands the market we are and provides a wonderful service to myself and my tenants. She is proactive and amazingly supportive. Nikki is the reason I’ve stayed with Prospect so long and goes to great lengths to foster & develop our commercial relationship. Thank you Nikki.

Paul · 13 May 2026

★★★★★ 5/5

Trustpilot

Fully managed property management from Nikki Gardner at Prospect

Nikki Gardner has been my property manager for a number of years now providing a fully managed service for my two properties. She is very efficient in advising of any issues brought to her attention and arranging rectification works to be carried out which is perfect for my situation as I now live in Somerset following retirement. On the rare occasion Nikki is not around e mails are picked up by a colleague and responded to in a timely manner. All together a first class serivce and highly recommeded if you are thinking of letting property.

Phil · 12 May 2026

★★★★★ 5/5

Google

Thank you to Stuart, Ryan & Daniel at Kings Enfield Highway branch a real dream team for selling my flat in a prompt and professional manner, from day one they they really took control and did the job brilliantly. I would highly recommend this team to anyone selling! Five Stars all the way.

Linda · 30 March 2026

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. A big thank you to Anna and Matthew for all of their hard work, professionalism and support throughout the process. They were always responsive, helpful and went above and beyond to keep everything moving. Highly recommended!

Harry · 19 June 2026

★★★★★ 5/5

Google

Suwit was very helpful! He made this process very smooth and did not let it become overwhelming. Mesut who is the broker was also extremely helpful and I thank both of these people for helping me throughout this process. Everything was sorted out quickly and I could not be happier. Thank you.

U · 30 March 2026

★★★★★ 4/5

Trustpilot

Review Prospect Agency

Renting through Prospect agency has been an overall positive experience for me. As agents ensuring the communication & liaison between landlords and tenants, I imagine their work is not always simple. However, all the agents I have dealt with have been quick to respond to & manage issues. Most recently Nikki has dealt with issues swiftly and efficiently in particular ensuring the check out process went smoothly & liaised well with my landlord.

Anna · 14 September 2026

★★★★★ 5/5

Trustpilot

We were renting a flat through…

We were renting a flat through prospect, the moving and our processes were very straightforward and well explained by our building manager Kodie. Kodie was always very responsive and was quick to address any issues with the property.

Joe · 18 June 2026

★★★★★ 5/5

Trustpilot

Nancy Marla kept us updated every step…

Nancy Marla kept us updated every step of the way. She dealt with our enquiries in a prompt and professional manner. She made the letting process very smooth and trouble free for me as a landlord. I would recommend her and Prospect Letting as a result of our positive experience.

Donella · 19 March 2026

★★★★★ 5/5

Trustpilot

Beth Murphy - Prospect

My chain had a few moving parts and took a fair bit of time to come together, but Beth Murphy was brilliant throughout. Beth made sure I was always up to date, which made a big difference during what can be a stressful process. Her quick responses gave confidence throughout. On key days, especially around exchange and completion, she was on top of everything and made sure I was fully informed, which really helped things feel smooth and under control. I really appreciate all her support and recommend Beth to anyone going through a property purchase.

Sankalp · 23 March 2026