5/5
GoogleBrilliant and friendly staff, thank you for being so helpful. Big thanks to Clare for her help too.
Agent replied · 12 June 2024
Thank you for your review.
Trusted Agent profile · Runcorn
Adams Estate Agents Runcorn reviews
★★★★★
191 reviews across 1 platform
54 High Street, Runcorn, WA7 1AW
Adams Estate Agents's office in Runcorn, at 54 High Street, is rated 4.7 out of 5 across 191 reviews on 1 platform, including 191 Google reviews rated 4.7.
Reviews
Every review we hold for the Runcorn office, from every platform, shown as written. First names only.
Google5/5
GoogleRecently used Adams residential lettings Bethany went above and beyond for me helping secure my new home’ nothing was too much trouble for Beth including replying to my emails after hours and assisting with uploading the required documents I couldn’t fault Bethany’s professionalism and my experience would highly recommended Adams to anyone
5/5
GoogleAmazing team. Very helpful. The whole sale and purchase process was straightforward. Great communication along the way! Highly recommended
Agent replied · 10 December 2024
Thank you so much for your fantastic review! We’re thrilled to hear that the sale and purchase process was straightforward and that our communication met your expectations. Our team works hard to provide a smooth and stress-free experience for all our clients, and we’re so pleased we could help. Thank you for your recommendation, it means so much to us!
5/5
GoogleAdams did everything they could to accommodate our needs and request and went above and beyond for myself and my partner to ensure we found our perfect home. All of the staff we dealt with were friendly, knowledgable and professional at all times and have left a lasting impression with myself and my partner. Looking forward to deal with these guys again!PositiveProfessionalism
Agent replied · 12 June 2024
Thank you Scott for your kind words. It was our pleasure being able to assist you.
5/5
GoogleSo welcoming and friendly, when I explained that I was a first time buyer they explained everything I needed to know in terms of next steps. So much better than another local agency nearby had treated us!
Agent replied · 12 June 2024
Just what we like to hear, thanks very much. Congratulations on your purchase!
5/5
GoogleI'm currently using this agent for my house sale, and can't praise the service enough!! After having many dealings with different estate agencies over the years I can honestly say that I have never dealt with such a professional agency..the staff there are tremendous, Natalie, Claire and Alison are amazing and a credit to the organisation..would not hesitate to recommend in the future!!
Agent replied · 12 June 2024
Thank you for your review. We were glad to be of service to you.
5/5
GoogleExcellent service at all stages of the sale of my property. Many thanks to the whole sales team in Runcorn from start to finish.
Agent replied · 12 June 2024
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our sales team in Runcorn. Providing exceptional service from start to finish is always our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and wish you all the best with your property.
5/5
GoogleAll staff in the Runcorn office are friendly, helpful and always quick to reply. They are quick to act on issues reported by the tenants
Agent replied · 12 June 2024
Thank you for your review and feedback.
5/5
GoogleWe have recently rented a flat with Adams. Lorraine kept us informed constantly and kept the process really easy and smooth. Maintenance department has been really prompt in dealing with property issues. Leah is Fab. Couldn’t recommend Adams enough.
1/5
GoogleCompletely inflexible timings for viewings. Have left work midday multiple times for viewings only to never get callbacks regarding whether I can leave a deposit or not (have called 5 times in a week only to hear "we'll leave a note"). Bad customer service.
Agent replied · 12 June 2024
Hello Mr Armstrong, Elizabeth has been trying to contact you for sometime. Please give her a call at our Runcorn office to discuss. Many thanks.
5/5
GoogleGreat estate agents. Thank you
Agent replied · 10 December 2024
Thank you so much for your feedback and the 5 star rating.
5/5
GoogleAdams have been amazing. Pictures of the house taken Monday, on the market Wednesday and sold buy Saturday…we could not have asked for more. The communication has been fantastic.
Agent replied · 12 June 2024
So pleased, thank you Michelle!
5/5
GoogleThe whole experience was smooth and swift.
Agent replied · 24 October 2024
Thank you for your review and positive feedback. We are so glad to be of assistance!
5/5
GoogleI have always used Adams and always will, staff amazing. Thank you for all your support
Agent replied · 12 June 2024
You're welcome! It's fantastic to hear that you've had such positive experiences with Adams and their staff. Building a strong relationship with a company that provides excellent service can make all the difference. If you ever need any further assistance or have any questions, feel free to reach out. We're here to help!
5/5
GoogleWarm and welcoming staff, so professional and knowledgeable. Always quick to respond to any queries.
Agent replied · 12 June 2024
Thank you for your wonderful review! We're thrilled to hear that you found our staff warm, welcoming, and professional. Providing knowledgeable service and prompt responses to queries are key aspects of our commitment to our clients. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
5/5
GoogleKeep in regular contact.. returns calls.. leaves voice messages. Helpful. Knowledgeable.
Agent replied · 12 June 2024
Thank you for your feedback! We're thrilled to hear that you found our team to be communicative, responsive, and knowledgeable. Maintaining regular contact and promptly returning calls are essential aspects of our service, and we're glad we could assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
5/5
GoogleI recently moved from Newcastle to the area of Liverpool / Runcorn through a Job Promotion at work. . Knowing I'd only have limited time in the area and on visits before the official transfer. Bethany took me around numerous properties and was more than happy to help and to go above and beyond with anything and every question I needed answered. . This was more so great as I work in unsociable hours in hospitality and leisure and so questions were still answered when out of hours office Via email. . The hand over of keys was nice and swift and everything mostly done online making it easier for myself, throughout the whole process. . Will definitely look to use again in the future. . Thank you all kindly. . James H Bsc
5/5
GoogleI would highly recommend Adams Estate Agents and their staff they got me more than I expected and the cab buyer I wanted
Agent replied · 12 June 2024
Thank you very much! All the best.
5/5
GoogleAdams Estate Agents take the stress out of managing our property. Good communication via email and new messaging software to arrange safety checks/certificates/repairs etc and to inform us when rent has been paid. All the team are really helpful and professional. Can recommend.
Agent replied · 10 December 2024
Thank you so much for your fantastic review! We’re delighted to hear that we’ve been able to take the stress out of managing your property and that our communication has been clear and helpful. Our team works hard to ensure everything runs smoothly, from safety checks to keeping you informed about rent payments. Your kind recommendation means the world to us. Thank you for choosing Adams Estate Agents, we’re always here to help!
4/5
GoogleVery good at what they do. Supportive, helpful and thorough. Kate in particular is an exceptional listener and great problem solver.
Agent replied · 12 June 2024
Thank you for your review.
5/5
GoogleVery responsive and supportive. Nothing too much trouble
Agent replied · 12 June 2024
Thank you for your feedback! We're delighted to hear that you found our team to be responsive and supportive. Providing excellent service is our priority, and we're glad to know that nothing was too much trouble for us. If you need any further assistance or have any questions, please feel free to reach out. We're here to help!
5/5
GoogleExcellent service from start to finish. Knew the local area and very approachable when I had any questions.
Agent replied · 12 June 2024
Thank you Paul!
5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
Agent replied · 10 January 2025
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
Agent replied · 10 December 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
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Questions about Adams Estate Agents Runcorn
How many reviews does Adams Estate Agents Runcorn have?
Adams Estate Agents's Runcorn office has 191 reviews across 1 platform: 191 on Google.
What is Adams Estate Agents Runcorn's rating?
Adams Estate Agents Runcorn is rated 4.7 out of 5 across all 191 reviews, and 4.7 out of 5 on Google from 191 reviews.
Where is Adams Estate Agents's Runcorn office?
Adams Estate Agents Runcorn, 54 High Street, Runcorn, WA7 1AW.
