Every review we hold for the Runcorn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
J · 27 August 2018
Agent replied · 25 August 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleAdams have been amazing to deal with over the past few years, making renting my property a totally stress-free experience. Everyone in the office is very friendly and helpful with excellent communication, couldn’t have asked for better. Thank you.
Sally · 13 June 2020
Agent replied · 10 December 2024
Thank you so much for your kind words! We’re thrilled to hear that we’ve made renting your property a stress-free experience and that our communication and service have met your expectations. Our team takes great pride in providing friendly, helpful, and professional support every step of the way. Your feedback means so much to us, thank you for choosing Adams Estate Agents!
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
I · 14 June 2018
Agent replied · 12 June 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleAbsolutely superb service! After dealing with another agency previously i received awful service and highly professional until i dealt with an exchange through Adams. It made me realise how the service should be managed with experts within the field, highly professional staff and swift feedback. I felt like a built up a rapour with staff over the phone and they were cery helpful in everything i needed of them
Kay · 13 June 2020
★★★★★ 5/5
GoogleExcellent service for both buying and selling. Good communication kept up to date with the sale.
Ian · 13 June 2023
Agent replied · 12 June 2024
Much appreciated Ian!
★★★★★ 5/5
GoogleThe team are absolutely fantastic at Adams Runcorn. Easy to talk too, honest and understanding and I was impressed by the continuous and open communication (even during lockdown) on my house sale. Would highly recommend.
Jonathan · 13 June 2020
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleFantastic service when looking for a local property. Alison went above and beyond and couldn't be more helpful.
Ryan · 13 June 2020
★★★★★ 5/5
GoogleFantastic estate agents with very friendly staff. Beth and the lettings team were able to go from viewing the apartment to moving in within two weeks. The apartment itself was recently decorated and very clean. Would definitely recommend.
Luke · 14 June 2018
Agent replied · 12 June 2024
Thank you for your review Luke. We hope you are very happy in the apartment!
★★★★★ 5/5
Googleamazing and helpful staff from start to end of tenancy couldn't recommend more
Joshua · 13 June 2023
Agent replied · 12 June 2024
Thank you. We appreciate your feedback
★★★★★ 5/5
GoogleThank you so much Claire Alison Tracey & Natalie ! Great estate agents would recommend 100%
Nathan · 13 June 2020
★★★★★ 1/5
GoogleJoke of an estate agents... Double booked first viewing.. Only decided to tell me an hour before!! Second viewing the next day didn't bother to turn up.NegativeProfessionalism
Matthew · 13 June 2021
Agent replied · 12 June 2024
I sincerely apologize for the inconvenience and frustration you've experienced. Such occurrences are completely unacceptable and fall short of the service standards we strive to uphold.
★★★★★ 5/5
GoogleExcellent Estate Agents. 1st class service all round.
David · 13 June 2023
Agent replied · 12 June 2024
Many thanks. All the best!
★★★★★ 5/5
GoogleFriendly and professional at all times.
Dave · 13 June 2023
Agent replied · 12 June 2024
Much appreciated Dave!
★★★★★ 5/5
GoogleSpoke to angie on live chat regarding a 1 bed property and she was very helpful and polite and passed my details on regarding a viewing.
Dave · 13 June 2020
Agent replied · 10 December 2024
Thank you for your kind feedback! We’re so pleased to hear that Angie was helpful and polite during your live chat and assisted you with arranging a viewing. We pride ourselves on providing excellent customer service, and we’ll be sure to pass on your lovely comments to her. If there’s anything else we can do to help, please don’t hesitate to get in touch!
★★★★★ 5/5
GoogleAdams Estate Agents sold property in less than 3 weeks. Previously with another estate agent for 5 months with only 3 viewings. Would highly recommend Adams. Thank you so much.
Joycie · 14 June 2018
Agent replied · 12 June 2024
Thank you. We were pleased to have been able to assist you with your recent sale.
★★★★★ 5/5
GoogleHighly recommend weve been dealing with claire and from to start to finish shes been a star cant thank her and all the team enough
Andre · 13 June 2020
Agent replied · 12 June 2024
Thank you for your kind words. All the very best!
★★★★★ 5/5
GoogleBrilliant service as always. Back with Adams after a brief time away . Lorraine and Elizabeth have been nothing but kind, professional and extremely helpful
Amanda · 13 June 2020
Agent replied · 12 June 2024
Thank you so much for your review. Your comments are very much appreciated.
★★★★★ 5/5
GoogleAdams Estate Agents have looked after my rental property for 10 years and been excellent. Great service- Vicky and Colette have been excellent :)
James · 13 June 2020
Agent replied · 12 June 2024
We appreciate your business Mr Murray. Thank you for your review.
★★★★★ 5/5
GoogleBought our first home with Claire an the sales team at runcorn so pleased ! thanks for all your help !
Graeme · 13 June 2020
Agent replied · 12 June 2024
You’re welcome! Thanks for the great review.
★★★★★ 5/5
GoogleLorraine at Adams has been an absolute star she has helped us through the process and been on hand to help at every opportunity
Kelly · 14 June 2018
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleThe staff are Approachable and full support. Thank you.
Rizaldy · 13 June 2022
Agent replied · 12 June 2024
Thank you for your review
★★★★★ 5/5
GoogleVery friendly and professional service from Claire, thanks again for the support with our purchasePositiveProfessionalism
Leighton · 13 June 2021
Agent replied · 12 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleStaff are always happy to help. I found it easy to get through to speak to the team. When the member of the team wasn’t available and no one else could help me (I was asking a very specific query), I was called back really quickly. Thanks for all your help.
Paul · 13 June 2020
★★★★★ 5/5
GoogleVicky has provided a first class serive, with clear and regular updates, as well as being very proactive.
Aidan · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to provide a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
