Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought a property in Edgeley through Ewe move. Matt was great, knowledgable about the property during the viewing. One of us couldn’t make the viewing and he sent an in depth video of the house which was great! He was also quick to answer any queries we had throughout the buying processes. Would highly recommend to anyone selling.
Hannah · 18 June 2025
Agent replied · 18 June 2026
Hi Hannah
Thank you for the lovely review. We hope you and Abigail are very happy and settling in to your new home.
Best wishes
Matt & Andrea
★★★★★ 5/5
GoogleOutstanding service from Dan and Kirstey and the team at Mansons who rented out our student property for us.
We have a small portfolio and have been landlords for a number of years and have used a number of different agents over the years.
Mansons are by far the best!
Dan introduced us to Mansons and explained in detail about the services they offer to landlords.
We decided to use their services to find tenants for our student property in Heaton.
Kirstey met us at the property to carry out the property valuation and appraisal. During the appraisal, Kirstey gave advice on how to present the property at it's best, explaining what appeals to students.
The property was put on the market and the presentation of the property was exceptional.
The team at Mansons organised viewings very promptly, always showing respect to our tenants by giving them notice. (We have seen many agents in the past organise viewings without informing our tenants!)
Dan informed us about every viewing and gave us any feedback received. Very quickly tenants were found for our property.
Dan continued to keep us up to date throughout the whole process, from referencing, to the day the tenants moved in. He explained they use a very thorough vetting process which also ensures checks with previous landlords. ( We have been let down by other agents in the past with regards to their referencing checks)
We've also received excellent feedback from our new tenants who have stated they found dealing with Mansons a joy!
Well done Dan, Kirstey and the team at Mansons!
Sue · 6 September 2024
Agent replied · 6 September 2026
Thank you so much Sue for your kind 5 star rating and for providing such detailed and positive feedback of your experience with Dan, Kirstey, and the Mansons team! It's great to hear that their outstanding service has exceeded your expectations. As experienced landlords, you have tried various agents in the past, but it's wonderful to know that Mansons stands out as the best among them.
It sounds like Dan provided you with a comprehensive overview of the services they offer, ensuring that you were well-informed about what they could deliver. And Kirstey's property valuation and appraisal during the meeting must have been thorough and professional.
We're delighted that you chose Mansons to find tenants for your student property in Heaton. Their expertise and dedication seem to have made a positive impact on your experience so far.
If there's anything else we can do for you or any further feedback you'd like to share, please don't hesitate to reach out. We value your partnership and aim to continue providing exceptional service as you navigate your landlord journey.
★★★★★ 5/5
GoogleIt is my first time renting an apartment. I am very grateful to Mansons for their very professional and prompt service. Mansons is undoubtedly one of the best letting agents, earning every bit of its well-deserved five stars. Kirsty, Jennifer, Amy and Graeme are very helpful, friendly and warm-hearted. The team's professionalism is exemplary and the efficiency of the process deserves accolades. Clear communication and transparency characterize every interaction, ensuring that I am well-informed at every step. I would be delighted to recommend Mansons to those who desire to find a cozy and lovely apartment.
Jean · 6 September 2024
Agent replied · 6 September 2026
Thank you Jean, for leaving such a glowing review for Mansons! We greatly appreciate your kind words and are thrilled to hear that your first experience renting an apartment was a positive one with our professional and prompt service. It's wonderful to know that Kirsty, Jennifer, Amy, and Graeme provided their assistance in such a helpful, friendly, and warm-hearted manner. We take pride in our team's exemplary professionalism and efficiency throughout the process. Clear communication and transparency are of utmost importance to us, ensuring that you were well-informed at every step. We are truly grateful for your recognition of our efforts and look forward to serving you again in the future if needed.
★★★★★ 5/5
TrustpilotGood experience with a local estate agent
I used Lawrence Rand to rent out my property and was happy to instruct them as agents to sell it. They gave me an honest assessment of the property market in the area and the price I could expect to achieve for my 2 bedroom maisonette. They actively marketed the property and within a couple of weeks I had an offer. Unfortunately the buyer pulled out but within a week Lawrence Rand found me another buyer and this sale was successful. Overall I had a good experience with this Estate Agent and would recommend them.
David · 26 February 2026
Agent replied · 11 May 2026
Dear David, Many thanks for your kind words,
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleI just like to say a big Thank you to Mandy and the team for renting out one of our houses. This is not the first time Mandy and the team have rented out a property for us each time the quality of service from start to finish was …
Nigel · 16 September 2025
Agent replied · 20 March 2026
Many thanks for your kind words this means a lot to the team
Kind regards … More
★★★★★ 5/5
TrustpilotI represent the landlord/owner of a…
I represent the landlord/owner of a property which has been let for several years to a third party tenant.
Throughout that time my agent has been Lawrence Rand and I have found every member of staff, with whom I have dealt, thoroughly professional, very knowledgeable and extremely efficient.
This applies to every area of our relationship eg. finding/vetting appropriate tenants, contact negotiation, tenancy renewal and most recently, insurance claim handling.
Re our recent insurance claim, a special mention must go to Sarah Mustoe, who went the extra mile to ensure our tenants were well looked after and who procured a swift and satisfactory settlement from insurers on the owners behalf.
Mr · 26 February 2026
Agent replied · 11 May 2026
Dear Mr Newlyn
Many thank for your kind words, I will ensure this is passed over to the team,
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleFrom start to finish, the service from the team was exceptional. Max was incredibly thorough during the initial stages of signing up, he took the time to explain everything clearly and made sure all the details were spot on, which gave us a lot of confidence right from the beginning, the photos he took also looked fantastic and really made the listing complete.
Once the property was on the market, Lucy and her team were brilliant in managing the sale. Their communication was excellent throughout, and they worked tirelessly to secure a successful outcome. We always felt informed and supported at every step.
A genuinely professional and proactive team, we wouldn’t hesitate to recommend them!
Sandy · 5 October 2025
★★★★★ 5/5
GoogleThank you for helping us find our new home! Special thank you to Jayne, who went above and beyond to get contractors arranged, contracts signed and executed to our slim timeline. Not to mention the multiple viewings she accommodated me on. Whole process was made seamless by her! Thanks a lot Jayne!
Roxanne · 20 August 2025
Agent replied · 20 March 2026
Hi Roxanne
Thank you for your review … More
★★★★★ 5/5
GoogleHighly recommend, have been friendly and very helpful and gone above and beyond to help us get our sale through.
Deborah was very helpful, always got back to me and helped with various matters as the property had tenants in, so she made it easy for us and our tenants.
Sara · 6 September 2025
Agent replied · 6 September 2026
Dear Sara, thank you 🙏 so much for your fantastic 5-star 🌟🌟🌟🌟🌟 review! We truly appreciate your kind words and are delighted to hear about your positive experience with Mansons Property Consultants. Ensuring a smooth property sale, especially with tenants in place, can sometimes be challenging, so we’re thrilled that Deborah and the team were able to provide you with friendly, professional, and efficient service throughout the process.
At Mansons Estate Agents, we take pride in delivering expert property advice, seamless sales transactions, and exceptional customer service. Whether buying, selling, renting, or letting in Newcastle and the North East, we always try to go above and beyond to make the process as stress-free as possible.
If you ever need any further assistance with property sales, lettings, or management, we’d be more than happy to help. Wishing you all the best, and thanks again for recommending us!
Best regards, The Mansons Property Consultants Team
★★★★★ 5/5
GoogleWe just completed our purchase of our house and Oliver was absolutely amazing, he was there supporting us through the whole process each step of the way. He didn’t hesitate to answer any of our queries, even after working hours - a testament to his work ethic
Your help was much appreciated -Shna & Naseh
Naseh · 12 July 2025
Agent replied · 12 July 2026
Thank you so much Bria! Looking forward to taking a look once you have extended
★★★★★ 5/5
GooglePaula M. was very professional and friendly. She was quick to understand and patient with my questions. I felt great in the viewing with her helpful presence. Thank you Paula.
Gor · 28 February 2026
Agent replied · 31 May 2026
Thank you so much, Kin Ting! I am pleased to hear you had a positive viewing experience and I look forward to helping you again in the future.
Paula 😊 …
★★★★★ 5/5
GoogleWe have been renting a property through Lawrence Rand for the past 11years.
They are professional and responsive.
A special thanks to Sarah who has been absolutely amazing and helpful to any queries or maintenance issues,she has helped us a lot . Highly recommend
Sanela · 23 October 2025
Agent replied · 13 November 2025
Dear Sanela
Many thanks for your kind words and being a customer for the past 11 years means … More
★★★★★ 5/5
GoogleRebecca has been brilliant from start to finish. Updating us weekly, chasing others when needed and being honest throughout. (which unfortunately not all estate agents do). The photos and floor plans on rightmove were great and to top it …
Vicky · 29 November 2025
Agent replied · 29 August 2026
Dear Vicky, Thank you so much for your feedback. It has been a pleasure working with you. From your openness to your beautifully presented home, I have thoroughly enjoyed being on this journey with you. Looking forward to seeing progress at your new home.
★★★★★ 5/5
GoogleOlly was magnificent throughout what became a challenging sale for various external factors elsewhere in the chain.
Communication was excellent throughout and its fair to say a large part of getting to sale over the line was down to the personal relationships he had with both ourselves and the buyer which left everybody happy.
Nick · 12 July 2025
Agent replied · 12 July 2026
Thank you Nick. Really appreciate your kind review ☺️
★★★★★ 5/5
GoogleOlly was the best from start to finish, our house sold within 10 days, the marketing, pictures and videos were a different class. Olly was dedicated from start to finish always on hand to answer our questions and was with us all through the process. I would highly recommend Olly and Ewe move.
Rachel · 12 July 2025
Agent replied · 12 July 2026
Thanks Rachel. Easy to do awesome marketing when you had the house so lovely 🤩 …
★★★★★ 5/5
GoogleExcellent service from Jamie in the sales team initially, and now from Mandeep in the lettings team. Mandeep has been excellent in being able to market a property of ours for rent that initially came with a lot of complications. She has …
Arie · 16 October 2025
Agent replied · 20 March 2026
Dear Arie
Thank you so much for this amazing review … More
★★★★★ 5/5
GoogleWe can not thank Jane at Lawrence Rand enough, from the start of us looking for a rental Jane was very helpful & professional , any questions, viewings, phone calls and paper work that needed chased up. Was done on the same Day and nothing …
Emma · 16 September 2025
Agent replied · 28 December 2024
Hi Emma, thank you so much for this lovely review this means a lot to Jayne
Kind Regards … More
★★★★★ 5/5
GoogleOlly is a fantastic estate agent, he dealt with my enquiry really swiftly and engaged in really helpful direct messages so I felt up to speed with the viewing. The pack he produced on the property really helped me understand all the details the vendor had on offer. Great working with you.
Amanda · 12 July 2025
Agent replied · 12 July 2026
Thank you so much for this. We really do try to do a little more than most other agents 😊 …
★★★★★ 5/5
GoogleGreat experience with Faruq and the team. They were all professional and communicated well throughout. I would definitely recommend to anyone. Made getting a new place stress free!
Rosie · 23 February 2026
Agent replied · 23 May 2026
Dear Rosie M,
We greatly appreciate your 5-star review and the time you took to share your experience with Faruq. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind Regards,
John Payne Woolwich
★★★★★ 5/5
GoogleSarah Mustoe has been a great communicator with our rental. Always quick to respond to messages and keeping us updated. She really helped our transaction to go smoothly. I have found Lawrence Rand to be a genuine company, with great staff and would highly recommend.
Terri · 20 September 2025
Agent replied · 20 March 2026
Thank you so much for your kind words. We’re delighted to hear that Sarah was able to support you so well and make your rental process smooth and stress-free. At Lawrence Rand, we always aim to provide genuine, responsive service, and it’s wonderful to know this was your experience. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleA big thank you to Jamie Clifford And Paul Ryan for all of your support throughout my property sale. You were always there to answer my questions and served as the friendly and responsive point of contact between myself and the buyers. Your …
Punita · 16 September 2025
Agent replied · 20 March 2026
Dear Punita
Many thanks for your kind words this means a lot to Paul and Jamie … More
★★★★★ 5/5
GoogleI would highly recommend Tatler, great service throughout with my house sale. Max explained everything clearly and professionally at the outset, and Jenna in Sales was excellent, generating consistent viewings and communicating very well. Regular updates were provided by her and later on the sales progression staff. Staff doing viewings were very good also, and were consistently available. Many thanks.
A · 5 February 2026
★★★★★ 5/5
GoogleWe have been with Lawrence Rand since we first started renting our property in 2021 and they have been amazing! Mandeep Stewart has been with us since the beginning and she is nothing short of wonderful, she has always been so professional …
Lo · 16 September 2025
Agent replied · 20 March 2026
Thank you so much for your kind words and continued trust since 2021, it truly means the world to us! … More
★★★★★ 5/5
GoogleOlivia was very professional and efficient from start to finish. She responded promptly to my emails and arranged a viewing at a convenient day and time. After I made the offer, she handled the referencing process efficiently and was always quick to reply to any questions I had. The whole process was smooth, and Olivia organised everything perfectly. Thank you so much for helping me secure my new place!
Rafael · 13 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
