Trusted Agent profile Β· Ruislip, Middlesex

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Lawrence Rand Ruislip reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,404 reviews across 2 platforms

106 Victoria Road, Ruislip, Middlesex, HA4 0AL

Lawrence Rand's office in Ruislip, Middlesex, at 106 Victoria Road, is rated 4.6 out of 5 across 1,404 reviews on two platforms, including 1,354 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

1,354

Reviews on Google

This office

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50

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Lawrence Rand, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

1/5

Google

I had recently very disappointing and stressful experiences with the estate agent Hunter while trying to buy my first home. Initially everything was fine, Mr. Anish Sukla ( who was dealing with the property) looked like very helpful and kind. I had viewing three times and I saw there were multiple tenants, I suspected and asked the agent Anish, if will be any issues by the tenants but the agent assured me that they are leaving soon and at my last viewing they property was totally vacant so I was happy to proceed. And I was told to do ID check, spent Β£ 144 and after completing id verification, the agent suddenly became unresponsive. My calls and emails were ignored for a long time, which was extremely frustrating and unprofessional. After a long time he came back to me and started to respond quickly, so I trusted him and went for further process. It was scheduled for property servey which I spent Β£680. After completing everything from my side, my solicitor contacted the seller solicitor ( which was given on MOS) but they replied they were not instructed by seller, means there was no any solicitor from seller side. Mr Anish was silence and it was to much so my solicitor directly contacted the agent but he was pretending again and told to my solicitor to wait. At last, my solicitor was informed the property was being withdrawn from the market due tenants related issues. I was so sucked and frustrated that the Agent played with my feelings that I was first time buyer. I have spent a lot money with many parties. My time, money and emotions were not respecter so I would not recommend Hunter to anyone looking to buy a property, as my experience showed a serious lack of professionalism, transparency and reliability. Please be aware everyone with this agent πŸ™πŸ™

Sabita Β· 13 February 2026

1/5

Google

Unprofessional and unhelpful. Making a quick buck as a result of bereavement is not an ethical way to behave. Not returning my calls and not speaking to me, is unprofessional and uncaring. There has been no dialogue about the situation. …

Satinder Β· 8 April 2026

Agent replied Β· 20 March 2026

Dear Satinder We are very sorry for your loss and understand that this is a difficult time. … More

5/5

Google

I have been working with Suwit and the team at King's for a few weeks now and it had been refreshing as to how the relationship is developing. Your assistance throughout the transactions I am working with you on is consistently invaluable …

Michelle Β· 20 March 2026

Agent replied Β· 20 May 2026

Hello Michelle Thank you for your positive review. It is a pleasure working with you and we look forward to continuing to work with you in the future. … More

5/5

Google

Paul Ryan & Abdi Mohammed have been very helpful and professional in the manner they have looked after us for the past 7 months, as Lawrence Rand customers. They have been patient, kind, caring, thoughtful and ever so helpful in answering all our questions and resolving them in a manner which gives us confidence in dealing with the company. They always make time to telephone us, even after their working hours have finished. I am sure that Lawrence Rand Directors are aware of their dedication and hard work, as they do produce the results via their 'Customer Care approach'. We wish them all the very Best for their future.

Faroukh Β· 11 June 2026

Agent replied Β· 11 June 2026

Thank you, Faroukh, for your wonderful feedback! We're thrilled to hear that Paul and Abdi have provided you with such exceptional service during your time with Lawrence Rand. Our team's dedication to customer care is what we strive for, and it's fantastic to know that it has made a positive impact on your experience. We wish you all the best as well and look forward to assisting you in the future!

5/5

Google

I would highly recommend using Lawrence Rand to rent your house. Mandeep, Sarah and the rest of the team are friendly, professional and very experienced. There is excellent customer service and they are able to help with anything that …

Sean Β· 8 April 2026

Agent replied Β· 20 March 2026

Hi Sean Many thanks for your kind words, I will ensure I pass this over to the team … More

5/5

Google

Danny Clugh was excellent throughout our renting process. He helped me and my wife find our new home with great patience and professionalism. He was always helpful, polite, and clear, which made the whole experience much less stressful for …

Daniel Β· 8 April 2026

Agent replied Β· 20 March 2026

Thank you so much for your wonderful feedback! We are thrilled to hear that Danny Clugh provided you and your wife with excellent service during your renting process. At Lawrence Rand Estate & Letting Agents Ruislip, we strive to make the … More

5/5

Google

Ollie has been absolutely fantastic throughout my purchase. Answered every question I had as a first time buyer, recommended a fantastic solicitor in Kath at Brearleys in Brighouse, and kept in regular contact with me throughout the whole process. If I ever decide to move in the future I would definitely look to contact him again. Genuinely nice bloke and fabulous at what he does, couldn't recommend him more.

Rebecca Β· 12 July 2025

Agent replied Β· 12 July 2026

Thank you so much Rebecca! Hope you enjoy your lovely new home. Call me when you are ready for the next one! Olly

5/5

Google

Paula was on time and helpful for our viewing. Sharing accurate information and with a positive, welcoming attitude. She also listened to our needs and proactively recommended other properties that might suit afterwards.

Emma Β· 28 May 2026

Agent replied Β· 31 May 2026

Thank you so much, Emma! I'm pleased you had a positive experience and I look forward to assisting you in the future. Paula 😊 …

5/5

Google

Rebecca was brilliant. She helped at every stage and was fantastic at managing expectations across the chain. When we come to sell we will be using her services!

Tom Β· 29 June 2026

Agent replied Β· 29 August 2026

Dear Tom and Lizzie, What a joy to see you at this stage! I'm really excited about your time at the property and will be here when you decide it's time for your next chapter. :-)

5/5

Google

Massive thank you to Azi and Abdi for making what is normally such a stressful process the smoothest and easiest experience I’ve had to date with purchasing a home! I was kept up to date at every step of the way and they were extremely knowledgeable and friendly! Would definitely recommend them!

Sara Β· 20 December 2025

Agent replied Β· 20 March 2026

Thank you so much for your wonderful review! We’re delighted to hear that Azi and Abdi were able to make your home-buying … More

5/5

Google

Superb estate agents! Property went on the market and was on offer within 1.5 weeks. Parent's property was sold within 4 months from start to finish. They were great in communicating throughout all the stages and super efficient and helpful! Tom, the Sales Director made the process effortless and Sophie, the Move Manager made sure we were updated accordingly. Strongly recommend!

Joanna Β· 19 June 2026

5/5

Google

Ceejay and the team have been a great help from start to finish. Ceejay was always on top of our sale and the viewings that were happening and open to helping us out as much as he could. Very friendly, supportive and good at communicating …

Jonathan Β· 31 January 2026

Agent replied Β· 31 May 2026

Thanks so much for your fantastic review, Jonny! I’m so glad you felt supported and informed throughout your sale, and I’m thrilled we were able to help you move. We really appreciate your trust and are delighted by your kind recommendation. Ceejay :)

5/5

Google

Can't recommend Olly enough, I purchased my new house through him.and also used to sell my old house. Which he did on the first viewing. Excellent communication. Top service. Thank you Olly

Matthew Β· 12 May 2026

Agent replied Β· 12 July 2026

Thanks Matt! Great working with you, appreciate the review. Olly πŸ™ …

5/5

Google

Great service from Paula throughout the property viewing process. She was friendly, professional, and very helpful. Everything was explained clearly, and the viewing went smoothly. Thank you for your excellent support!

Sivaransan Β· 17 May 2026

Agent replied Β· 31 May 2026

Thank you, Sivaransan! I am delighted I was able to assist with your viewing. Paula 😊 …

5/5

Google

I would like to personally thank Suwit, Daniel and Ryan for their continued support and engagement throughout the process of selling my property. They made an already difficult and stressful process much more bearable, including keeping the …

Michael Β· 20 March 2026

Agent replied Β· 20 May 2026

Hello Michael Thank you for your kind words. We are delighted our team could support you through the process and make it a little easier, wishing you all the best for the … More

5/5

Google

Great experience with this estate agent. Communication was clear and consistent throughout, and they were always quick to respond. Very helpful at every stage and made the whole process smooth. A special shout out to Jessica Edgington for her excellent support.

Monisha Β· 20 February 2026

Agent replied Β· 20 March 2026

Dear Monisha Thank you so much for your kind words, I will ensure this is passed to the team … More

5/5

Google

Excellent experience from start to finish. From the initial inquiry to moving in, everything was smooth and stress-free. The team, especially Hollie, was incredibly professional, always available and quick to answer any questions. The property was exactly as advertised, and the paperwork was quick and easy to complete. Highly recommend to anyone looking for reliable, friendly, and efficient service!

Carmen Β· 6 September 2025

Agent replied Β· 6 September 2026

Carmen thank πŸ™ you so much for your wonderful 5-star 🌟🌟🌟🌟🌟 review and kind words about Mansons Property Consultants! We’re thrilled to hear that your experience with us, from your initial inquiry to moving in, was smooth and stress-free. Hollie and the entire team work hard to provide professional, reliable, and efficient service, so it’s fantastic to know that we met your expectations. It’s also great to hear that the property matched the advertisement and the paperwork process was quick and seamless. We truly appreciate your recommendation and are delighted to have been part of your journey in finding the perfect property. Should you need any assistance in the future, whether it’s letting, renting, or advice about the property market, we’re always here to help! Thank you once again for choosing Mansons Property Consultants. Wishing you all the best in your new home!

5/5

Google

I recently reported an issue with a cooker unit, and I was genuinely impressed by how quickly it was resolved by the Mansons team. A special thanks to Daisy and Debbie for their prompt and professional handling, they made the whole process smooth and stress-free. Great service and support! Good in dealing & responding on time. Smooth check-in.

Rakesh Β· 6 September 2025

Agent replied Β· 6 September 2026

Rakesh thank you for sharing this 5-star Google review. It's always a pleasure to hear positive feedback like this about our service. We truly appreciate your support and are committed to providing a smooth and efficient experience for all our customers. If there is anything else we can assist you with, please do not hesitate to get in touch. Daisy, Debbie & the Mansons team.

5/5

Google

Olly was AMAZING from start to finish. Cannot fault his communication, he keeps you updated on all stages of the buying and selling process. HIGHLY recommend and have recommended to my friends and family.

Charlotte Β· 12 April 2026

Agent replied Β· 12 July 2026

Thank you Charlotte! So glad you have made the move and wish you all the best. I'm sure we will speak again soon...

5/5

Google

Patrick was fantastic throughout our house purchase. He provided measured guidance and support every step of the way. Communication was always prompt, and he was consistently friendly, helpful, and professional. He really went out of his way to make sure everything ran as smoothly as possible, and we truly appreciated all of his help. We wouldn’t hesitate to recommend him.

Rosie Β· 26 May 2026

3/5

Trustpilot

Recently sold with Lawrence rand it…

Recently sold with Lawrence rand it wasnt as smooth sailing as hope but with the help from Jessica it worked out in the end. Jessica was very helpful and always easy to get hold off. Thank you jess.

Billie Β· 24 February 2026

Agent replied Β· 11 May 2026

Dear Billy Thank you for your review Kind regards Peter Lawrence Director

5/5

Google

My daughter & I had a great experience dealing with Lawrence Rand. She was in the process of purchasing her 1st home, and the team were amazing at providing her with the support & knowledge to guide her to her perfect home. Azi & Abdi were …

Aziza Β· 8 December 2025

Agent replied Β· 20 March 2026

Thank you so much for taking the time to share such a lovely review! We’re thrilled to hear that your daughter’s experience purchasing her first home … More

5/5

Google

I cannot recommend Mandeep Steward and her team enough! After struggling to find a new home in such a competitive market, she made the entire process incredibly smooth and stress-free. …

Joseph Β· 8 April 2026

Agent replied Β· 22 April 2026

Thank you so much for your wonderful feedback, Joseph! We're thrilled to hear that Mandeep and the team were able to make your home search smooth and stress-free. Your kind words about their professionalism and dedication truly inspire us. … More

5/5

Google

Thank you Rechay for your time today. Really liked your approach to the viewing and supported by a very efficient back office re logistics. …

Adrian Β· 21 May 2026

Agent replied Β· 21 June 2026

Thank you for leaving such a lovely review of your experience with Rechay, Adrian.

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Questions about Lawrence Rand Ruislip

Has Lawrence Rand won any awards?

Yes. In The Trusted Agent 2026 awards: Lawrence Rand, Ruislip Manor won Platinum.

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