Trusted Agent profile · Ruislip, Middlesex

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Gibbs Gillespie Ruislip reviews

4.8

★★★★★ Excellent

520 reviews across 1 platform

172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ

Part of Gibbs Gillespie, see every office.

Gibbs Gillespie's office in Ruislip, Middlesex, at 172 - 174 High Street, is rated 4.8 out of 5 across 520 reviews on 1 platform, including 520 Google reviews rated 4.8.

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4.8 / 5

520

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

We were dealing with Sam and Opinder at the Ruislip branch. Good advice from Sam, the branch manager who was very knowledgeable and offered good advice on how to get the most interest in our property. His team, including Opinder kept us updated with regular calls and emails regarding viewings and feedback and always tried to work viewings in with our timings. Thank you for your help. A truly professional team!

Robert · 19 August 2023

Agent replied · 26 August 2023

Dear Robert Hodgkinson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I thoroughly Recommend Gibbs Gillespie Ruislip Sales, in particular Luca, our Move Manager and Sam, the manager. I was kept fully informed and guided throughout the process. Our Sale was accomplished and I appreciated the professional way the whole team cooperated with each other and worked toward a successful outcome. You will receive realistic and honest expectations, no false hopes, the truth is always best to know. Thank you guys.

Chris · 25 August 2023

Agent replied · 30 September 2023

Dear Chris Harding Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently sold our property in Ickenham and couldn’t have asked for a better experience with Ian Galloway. Ian truly went above and beyond for us throughout the entire process. He was always available to answer our questions and provided …

Vanessa · 22 May 2026

Agent replied · 22 June 2026

Thank you very much for sharing your experience. We’re delighted to hear that the sale of your property in Ickenham was such a positive one and that Ian provided outstanding support throughout. His dedication, availability, and commitment … More

1/5

Google

Truly truly Inept, incompetent, unprofessional, never to be trusted . Totally commissions led with no regard to clients concerns or needs if no money earned as a result of Gibbs replying or action.Their reply is indicative of total superficially of their service,all words no substance! Worst experience with estate agents ever in this my 5th property purchase and move in last 30 years.

Seems! · 20 November 2025

Agent replied · 2 September 2025

Dear Seems!, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Had an amazing experience with Ruislip Gibbs & Gillespie. The team has been professional from Our first viewing all the way through our sales process. Luca was our move manager and always kept up the communication, informing and advising us on every step of the way. Always very helpful, professional and attentive. Thank you Luca for making this a smooth experience for us as first time buyers!

Sameena · 31 October 2023

Agent replied · 30 December 2023

Dear Sameena Durrani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Awesome team at Gibbs Ruislip. Managed my stress levels effortlessly during my house purchase. A big shout out to Ian Galloway, who kept me updated throughout the process. …

Parmjit · 22 June 2025

Agent replied · 2 September 2025

Hi Parmjit Punn, Thank you for taking the time to review your recent experience with our Gibbs … More

5/5

Google

Sam and the team (notably Elaine) dealt with the house sale of our late mother's house, which completed today. We have received first class service and support throughout the process, from start to finish. We dealt with Sam before when Mums house went on the market before, but didn't progress then as Mum changed her mind. We went back to Gibbs as impressed with Sam before and with Gibbs client customer service as well as being competitive as regard pricing. We certainly weren't disappointed and they worked with us every step of the way. Would unreservedly recommend to others. Don't use on line agents, use a reputable agent with much experience and professionalism. Gibbs is just that. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 28 August 2022

Agent replied · 29 July 2023

Linda Shepherd, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Gibbs Gillespie Ruislip

5/5

Google

So glad I chose Gibbs Gillespie to help me sell my aunts house. I instantly warmed to Sam, he was friendly and knowledgeable and clearly knew the area so well. I thought it would be difficult for me living so far away but Sinead and Ian dealt with all the viewings and kept me up to date with appointments and feed back. Once we had a buyer Elaine was fantastic at leasing with the solicitors on both sides and keeping me informed on everything. I would highly recommend Gibbs Gillespie Sales in Ruislip, my whole experience has been very positive and I wouldn’t hesitate to use them again if the opportunity ever arose.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 28 August 2022

Agent replied

Hi Laura, thank you so much for your kind words about the team at Gibbs Gillespie Ruislip, we are very happy to have provided your aunt with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. - Gibbs Gillespie Ruislip

4/5

Google

Luca at GG was really helpful during the buying process. He helped smooth the process when things weren’t happening quickly. Also Klein was really helpful with viewings and general emails. Overall a good process- would recommend

Lisa · 20 March 2025

Agent replied · 23 October 2024

Dear Lisa Addiscott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Luca was exceptional for us during our house purchase. As first time buyers we weren't sure of the process but Luca was very quick to respond and explain the process throughout every step. Would highly recommend.

Zac · 20 March 2025

Agent replied · 20 March 2026

Dear Zac Phillips Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We just bought a house from Gibbs Gillespie and we have been dealing with Luca, the best customer service from the start to finish. He helped us to find a mortgage broker and solicitor and everything went soo smooth. Many thanks to Luca and the whole team for all your help on finding our dream house. Merry Christmas and best wishes 🤗🤗 …

Zee · 23 December 2023

Agent replied · 30 December 2023

Dear Zee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs Gillespie, Ruislip branch, managed the sale of our property and also assisted with my purchase. The service provided has been fantastic, they ensured the process ran as smoothly as possible and have been incredibly responsive to our needs and demands from start to finish. Elaine Lawrence in particular deserves more than a special mention. I have Asperger’s and Elaine has been an absolute rock to me throughout the whole process, taking time to explain what is happening, what is required and what comes next. Whatever salary Elaine is on, it is not enough! She is the absolute diamond in Gibbs Gillespie’s crown, and someone I will forever be grateful to and will never forget - her patience and assistance in both our sale and purchase process was second to none.PositiveResponsiveness, Quality, Professionalism, Value

Ocean · 20 June 2022

Agent replied · 19 June 2024

Hi Ocean Blue, thank you for taking the time to leave a review for us at Gibbs Gillespie Estate Agents Ruislip. We're happy we were able to meet your expectations! We're glad you had such a wonderful experience with us!

5/5

Google

We have had a really positive experience with Gibbs Gillespie in purchasing our first property. We were initially assisted by Sam at the offer stage and later by Elaine throughout the purchase. Elaine Lawrence is honestly so amazing at her job. She is ever so helpful, always responsive and always willing to deal with any issues as soon as they arise. We have had such a difficult experience with our solicitors being unresponsive, but Elaine truly made the experience much easier with all her help and support. We will definitely be using Gibbs Gillespie again in the future!PositiveResponsiveness, Professionalism

Dilshad · 20 June 2022

Agent replied · 19 June 2024

Hi Dilshad Hussein, thank you for taking the time to leave a review for us at Gibbs Gillespie Estate Agents Ruislip. We're happy we could meet your expectations! It is great to see you had such a positive experience with us, please do not hesitate to contact us or stop by if you need anything else! Gibbs Gillespie, Ruislip

5/5

Google

Thank goodness for Elaine Lawrence - she kept me sane throughout the sale of our property. The solicitors on both sides were slow (there were only two parties in this transaction) and had it not been for Elaine constantly chasing the two solicitors, I think our transaction would have dragged on for another month. Elaine is very friendly and supportive, a true gem and more importantly kept me up to date with the transaction. Thank you so much Elaine, you have been a life saver!

Daisy · 15 June 2022

Agent replied

Dear Daisy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had such a smooth process from placing an offer right down to completion with Gibbs. Luca our move manager was very proactive in regularly keeping us informed on progress and generally checking in to see how we were doing which made us feel supported throughout this journey. Thank you Luca and Gibbs Gillespie for making our first house process straightforward and exciting! Chandni and Rahul.

Chandni · 9 September 2023

Agent replied · 30 September 2023

Dear Chandni L Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently purchased a property through Gibbs Gillespie, and have found them to be really helpful and flexible. Initially I had a number of viewings with Ian (who was kind enough to email me details of a number of properties with the additional information I had requested which led me to find the one I wanted). Once we had decided to purchase a property, I was assisted by Elaine through to completion. Elaine was amazing at keeping on top of things and was very supportive and quick to make sure we were ticking things off the checklist and getting through each stage. I would strongly recommend working with this team esp Elaine who will make sure your sale goes through smoothly and seamlessly! Thank you :)

Pairaviy · 12 March 2022

Agent replied

Pairaviy, thank you for your kind words about our colleagues and this wonderful review! We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! - Gibbs Gillespie, Ruislip

5/5

Google

Sam and his team have just finalised the sale of our late mother's house. It's been an emotionally difficult process to go through, but Sam and the team have been professional and understanding throughout. I'd highly recommend them. They know the area very well, their terms are competitive and their service is top class. I'm very happy to recommend them to anyone wanting to sell their property, and if I was looking to buy in Ruislip, I'd be on their list straightaway. Thank you Sam, Siobhan, Ian and Matthew

Teresa · 12 March 2022

Agent replied

Hi Teresa! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip. Thank you for your kind words about the team, it is really appreciated! If you ever need anything else from us, please feel free to give us a call or stop by. - Gibbs Gillespie Ruislip

5/5

Google

What can I say about amazing service I received from Gibbs staff. I am out of words but I will still try to express my feelings here. Midst of everything going around I got my dream house keys about 2 months ago. Yes that's how much it took me to sink in and write reviews. During pendamic it was easy and all safety measures taken care during viewing process. Each one at Gibbs Riislip have been very supportive, responsive and professional in entire process. Especially Ellain who has been talk therapist when we had glitch during our purchase process. It was our first house and I wasn't sure how things will fall in place when had some legal issue, Ellain had been so confident and helpful during the closing process that I have no words to express my gratitude towards her. 🙏 is so extremely happy and excited to receive keys from her hands. It just felt like she wants it it us as much as we wanted it. That is tremendous work ❣ Even their morgatge team morgatge Scout is very good. If you're first time buyers like me you must use them. It was just 5 days process to get our mortgage approved. Sales person Mathew was very much approachable. Admin team were very good. I must say their entire team was so supportive throughout process. Owner must be doing something really good to get such an amazing team and to keep them super mnotivated in doing what they do. Thank you Elain, Matthew , Chantal and entire team. Without all your hard work and support my purchase wouldn't have been smooth. You guys do amazing job to get people their dream house and make them happy for rest of their lives. Well done 👏✔👍

Mansi · 12 March 2022

Agent replied

Dear Mansi Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I’m truly delighted and grateful to share that I’ve secured my house in Ruislip, and I couldn’t have done it without the incredible support of Daniella and Pritish. From start to finish, they made the entire process feel smooth, …

Manthan · 22 April 2026

Agent replied · 22 April 2026

Hi Manthan, Thank you for your wonderful review. We’re delighted to hear that you’ve secured … More

5/5

Google

We had an exceptional experience with Gibbs Gillespie, a special mention to both Gavin and Luca! From the start, they demonstrated unparalleled professionalism and dedication. They successfully sold our property in a matter of days of it being on the market, ensuring the process was smooth and stress-free. Their expertise in the market was evident, and they were always available to answer our questions and provide updates. They also assisted us in finding and purchasing our new family home. Their understanding of our needs and preferences was spot-on, and they guided us through every step of the buying process with patience and care. We are incredibly grateful for their hard work and commitment to helping us transition into this new chapter of our lives. We highly recommend Gibbs Gillespie to anyone looking to buy or sell a property. Their service goes above and beyond!

Wseem · 20 March 2025

Agent replied · 19 June 2024

Dear Wseem Rashid Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

George Gorry has been great to work with! He’s been calling me about new properties that come on the market… excited for him to find me a new home. Thanks you Myri

Info · 20 March 2025

Agent replied · 27 August 2024

Dear Info Senditt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Working with George Gordy, he is amazing to listen to us from a buyer prospective . I wish all other gibbs have George at their offices they would make more sales. Look forward from buying from George and giving George business back in the near future. What George understands is the long term relationship with buyers although we buy a house, we are more likely to come back to the same estate agent who supported us years before to sell the same house.

Vik · 20 March 2025

Agent replied · 23 October 2024

Dear Vik (the Swimming Fish) Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am not normally one to post an online review, but I have to say Gibbs Gillespie have been fantastic with the sale of my property. I have dealt with other estate agents in the area but they do not compare to the level of service, competence, expertise and the number of viewings of my property that Gibbs Gillespie generated which was a key thing for me. Once you agree to a sale through Gibbs Gillespie they have a dedicated move manager who ensures the whole sales process goes through smoothly from start to finish. Overall it has been a great experience selling my property through Gibbs Gillespie and I highly recommend using them if you are selling your property in the near future! Special mention must go to Peter who initially handled the listing and leading the sales process and also Luca who was my dedicated move manager which is a great touch by Gibbs Gillespie and was my point of contact between myself and the buyer and our respective conveyancers which enabled my sale to go through plain sailing!

Ricky · 20 March 2025

Agent replied · 23 October 2024

Dear Ricky Radia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Luca Beltrami took care of our purchase of our property. It was a long-winded process for its completion. He was supportive, understanding, and extremely patient in the complication in the completion. Many times during the process, it was frustrating with the lack of progress, but having Luca deal with the sales enabled us to remain calm and feel supported in the whole process. He remained professional throughout, and so were the team. I would recommend Gibbs Gillespie as an agent for the sales of property.

Veena · 20 March 2025

Agent replied · 10 November 2024

Dear Veena Batra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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