Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGibbs Gillespie sales have been exceptional in their sales. The purchase of my first home was studded with challenges and in the midst of the pandemic things got harder. At all the junctures they were very receptive to my needs and met deadlines the best they could. Elaine was especially supportive and was always at hand to answer questions and made the whole process of buying very enjoyable in the end .PositiveResponsiveness, Quality, Professionalism
Ranjish · 26 December 2021
Agent replied
Dear Ranjish K!
Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleWe dealt with Matt first and then Luca and couldn't be happier with the service they provided. Luca was on the ball the whole time, making sure the process went as smoothly as possible. They always returned phone calls and calmed my stress levels right down. I would definitely recommend them to anyone who asks.
Justine · 31 October 2023
Agent replied · 30 December 2023
Dear Justine “dustymantha” Brierly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have just sold our property legally today.
And that is thanks to Stephen brick and Elaine Lawerence for their professional and quick service they provided us with. Very grateful we went with Gibbs Gillespie as they did not disappoint us and got the best price for our property and handled everything from start to finish with no stress .
Thanks to the whole team!
Merry ChristmasPositiveResponsiveness, Quality, Professionalism, Value
Shane · 20 June 2022
Agent replied · 19 June 2024
Hi Shane! Thank you for your praise and kind words about Stephen and Elaine, we are very happy to have provided you with such a positive experience! Have a lovely weekend! Merry Christmas - Gibbs Gillespie - Ruislip
★★★★★ 5/5
GoogleI had a fantastic experience buying a property, George, Gavin and Luca were excellent in listening and understanding - they made the process very easy
Laura · 20 March 2025
Agent replied · 19 June 2024
Dear Laura Howson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to thank for the help of Gibbs Gillespie and Luca in the process of property purchase. This is my first time property purchase and I had raised a lot of questions. Luca was helpful in answering my queries and maintained a good communication between me and the seller. Profession and enthusiasm were demonstrated by Gibbs Gillespie.
Ka · 29 June 2023
Agent replied · 29 July 2023
Dear Ka Lok Hung
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTheir promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended a few people already. When I am looking to buy again I will not hesitate to call.
And a big thank you to Luca, much appreciate your effort to get done!!!
Vimesh · 16 December 2023
Agent replied · 30 December 2023
Dear Vimesh Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Gibbs Gillespie was very professional. I could not have expected any better. Luca was amazing thru the whole process even thou my property was a nightmare to complete Luca was amazingly patient and helped me thru every step of the way. I would not hesitate at all in recommending Luca and Gibbs Gillespie Thankyou for all your help 'Dobon'
Lou · 8 March 2023
Agent replied · 29 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZoe Lynch
Such a professional, efficient and effective executive, I am extremely impressed and thankful for all her efforts. She really is an asset, communicates very well and keeps me up to date while sorting everything out impeccably.
Michele · 27 February 2026
Agent replied · 20 March 2026
Dear Michele C
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe had the very helpful and efficient Ian Galloway helping us with our sale and he could not have done more to make it a good experience
Carole · 22 May 2026
Agent replied · 22 June 2026
Thank you for your kind feedback. We’re delighted to hear that Ian was able to support you so effectively throughout your sale and help make it such a positive experience. His helpfulness, efficiency, and commitment to going above and … More
★★★★★ 5/5
GoogleI would highly recommend the Ruislip Sales Team. My experience was straightforward and efficient from start to finish as you would hope/expect. Over and beyond though was the communication process from viewing through to completion (special thanks to Luca for that) and attention to detail (I do detail!) which inspired confidence at a fairly stressful time. Thanks also to Sam and Sinead.
Paula · 10 February 2023
Agent replied
Dear Paula
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI purchased my first house at Gibbs Gillespie in Ruislip. The viewings were very clear and most questions were answered. Unanswered questions had their answers retrieved from the seller promptly.
Elaine Lawrence took care of my case during the process. Solicitors were slow sometimes, but Elaine did catch up with them, ensuring a smooth transition.
A very well put together and professional team, would contact them again regarding properties anytime!
Admin · 12 March 2022
Agent replied
Admin Frank, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a lovely week - Gibbs Gillespie, Ruislip
★★★★★ 5/5
GoogleLuca and team was very professional, a good experience from start to finish. very helpful and fantastic person to deal with. Highly recommend.
Ali · 20 March 2025
Agent replied · 23 October 2024
Dear Ali Ajp
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently sold my house with Gibbs Gillespie, Ian did a great job getting the sale across the finish line! Thanks again Ian!
Michelle · 15 June 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a review and for choosing Gibbs Gillespie to sell your home.
We’re delighted to hear that Ian did a great job in helping get your sale across the finish line. Supporting our clients through every stage of the property sale in Ruislip is something our team takes real pride in, and it’s great to know Ian’s efforts made a positive difference to your experience.
We really appreciate your kind words and wish you all the best for the future.
★★★★★ 5/5
GoogleI’m truly delighted to have secured my home in Ruislip, and I extend my sincere gratitude to Denialla and Pritish for their invaluable assistance throughout the process. …
Ranjita · 22 April 2026
Agent replied · 22 April 2026
Hi Ranjita,
Thank you for your wonderful review. We’re delighted to hear that you’ve secured … More
★★★★★ 5/5
GoogleHave to hand it to Luca, with a short amount of time to move owing to a mortgage offer expiring, he did everything he could (the impossible) to keep the sale on track and get us into our new home! Wouldn’t have happened without him and I mean that. Great job. Thanks to Sinead and Sam too for making it happen.
Louisa · 12 December 2022
Agent replied
Dear Louisa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOur agent, Jamie, provided a friendly and professional service. We felt safe and reassured throughout the entire process. He was an excellent communicator, pro-active in his approach and up front with the details.
After having found the house we wanted to buy, we had a tight deadline to work to. We weren’t sure if it was the best idea to sell during December but Jamie assured us we’d be in control throughout the entire process. He stayed in constant contact with the agents to keep them posted on viewings and to make sure we didn’t lose out on the property. He maintained this line of communication all the way until the end.
The most stand out part of my experience with Gibbs Gillespie was that Jamie was highly pro-active in resolving any queries I had. He would contact the agents we were buying from, our buyers, our buyers solicitors, and our solicitors. It meant I only really needed to contact him directly to get an overview of where we were at in the process.
A final point worth mentioning is that all my calls and emails were replied to. This fit perfectly with a busy schedule and meant I could resolve queries during the working day.
Anant · 9 February 2018
Agent replied
Dear Anant - Thank you for reviewing our Ruislip Manor Sales office. We are pleased to hear that you found our service to be professional and that you were impressed with Jamie's conduct throughout the sale of your property. He is a highly-experienced agent who goes out of his way to ensure the best outcome for our clients. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleOne person makes all the difference.
My experience with the Ruislip office of Gibbs Gillespie has been excellent from start to finish.
We dealt with Sam who always welcomed face to face meetings, set realistic expectations for us and was pragmatic in his approach to sell our property.
Throughout the sales process I was consistently updated and it was evident there was a genuine care for our circumstances from Sam.
His honesty and integrity is an asset to Gibbs and I would have no hesitancy in recommending him or using his services in the future.
Rajeev · 9 February 2018
Agent replied
Dear Rajeev - Thank you for taking the time to review the service our Ruislip sales office provided throughout the sale of your property. Sam is a highly experienced agent who goes the extra mile to ensure our clients expectations are managed in a professional manner. We appreciate your comments and wish you the best of luck in your new home. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleI wanna say many thanks to Leonie who helped me to get the perfect house for me and my friends, an impeccable customer service and extremely helpful.
I wanna mention that the rest of the team as well was very helpful in concluding everything. I will recommend for sure to all the people who will ask for help in searching a house.
Alex · 13 October 2022
Agent replied
Dear Alex
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThroughout the nine months of our dealing with Gibbs Gillespie in Ruislip, my wife and I have been impressed by the enthusiastic, committed and friendly staff. They were the agents for both our sale and our purchase and they spent time getting to know what we were looking for. We weren't sent to view any unsuitable properties. Viewing times for our prospective buyers and also times for us to view were arranged to suit our needs.
Dominic's experience and his understanding of our wants and needs shone through the sale of our property. He understood its key features and potential, and secured several offers which led to the final transaction. During the final stages of the sale and purchase Dominic went "above and beyond" by making numerous calls to the buyer, the vendor and both solicitors in order to keep things moving to our timeline.
I have no hesitation in recommending Sam and his team.
Raj
Aark · 9 February 2017
Agent replied
Dear Aark - Thank you for your review and for choosing Gibbs Gillespie Ruislip to sell your home. We're pleased to hear that you were happy with our service and that you found Dominic to be proactive throughout the sale and purchase process. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleI have recently purchased a property on the market with Gibbs Gillespie Ruislip through Dan and his team. Dan was really easy to deal with and managed the process without fault. Despite a few hurdles out of Gibbs' control, he was super pro-active in making the sale happen despite my extremely tight time constraint.
It was a pleasure to deal with him and nice not to constantly chase as he was always a step ahead, for example chasing solicitors and trying to expedite the process. Thanks a lot for making this much less stressful than it could of been!
Claire · 9 February 2017
Agent replied
Dear Claire - Thank you for your review and for choosing Gibbs Gillespie Ruislip. We're pleased to hear that you were happy with the service you received from Daniel McGowran and appreciate you sharing your feedback. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleI have given Gibbs Gillespie, Ruislip and the team a well deserved 5 star review. I was very happy with the service from Gibbs Gillespie in Ruislip - right from the starting point the valuation, to their ongoing commitment to making sure the sale progressed all the way to exchange and completion. My main contact was Dominic Hanson and he was thoroughly professional, helpful and calm which was a great help and he also kept the pace going on the viewings and sale. Throughout the process , the whole team have been extremely professional , efficient and always made sure that they promptly returned my calls , or emails - to ensure I was kept up to date on progress , which greatly eased any concerns or worries I might have had during what could have been a very stressful few months. Thank you to Dominic , Sam Robbins and the team .
Patricia · 9 February 2017
Agent replied
Dear Patricia - Thank you for your review and for choosing Gibbs Gillespie. We are pleased to hear that you were happy with the service you received from our Ruislip sales team. It is always a pleasure to receive positive feedback regarding our staff and we appreciate you sharing your experience. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleWe recently completed a house purchase for a listing through Gibbs Gillespie in Ruislip. Even though they were the sellers agents all the people i dealt with at Gibbs Gillespie were thoroughly professional with us as a buyer and at all times kept our best interests in mind. Particularly, Charlie and Dominic were brilliant, very supportive and prompt in responding to our calls and queries. Dominic was extremely helpful in coordinating things for us in a timely manner with the sellers and all the way to completion his advice and experience was invaluable to me personally.
Devam · 9 February 2017
Agent replied
Dear Devam - Thank you for your review and for choosing Gibbs Gillespie. We are pleased to hear that you were happy with our service and that you found found both Dominic and Charlie to be helpful and supportive. We wish you the best of luck in your new home. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleI am in the process of buying my first home, an exciting but stressful time! I have mainly dealt with Dominic and Emma at GG Ruislip and couldn't be happier with the service I have received so far. Both of them have been extremely patient and answered my many questions and requests in a timely manner, they are extremely professional yet friendly and are making the process more pleasant than I thought it would be. From my experience I would highly recommend the team at GG Ruislip!
J · 9 February 2017
Agent replied
Dear Mr Hatherley - Thank you for your review and for choosing Gibbs Gillespie in Ruislip. We're pleased to hear that you were happy with our service throughout the purchase of your first home and appreciate you sharing your feedback. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleCan’t recommend Luca enough, the whole process of buying our first home seemed to be going so slow & it was getting really stressful.
However, Luca kept in touch every day & continuously chased things up for us whilst keeping us in the loop.
Luca kept reassuring us & got things completed!
Would 100% recommend Luca & the team.
Emily · 31 December 2022
Agent replied
Dear Emily
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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