Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLuca Beltrami came to our rescue The poor quality (online ones, don't ever use them) solicitors on both sides were painfully slow (there were only two parties in this transaction, first time buyer and no upward chain, 7 months!!!) causing stress and anxiety for both buyer and seller, the sale was on the verge of collapse thanks to their unprofessional dithering. had it not been for Luca stepping in and chasing the two solicitors we all would have lost out. Luca was very friendly and supportive, well done.
John · 28 August 2023
Agent replied · 27 August 2024
Dear John
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Gibbs Gillespie during the sale of our property. From start to finish, the team was professional, proactive, and incredibly supportive. A special thank you to Alex, Ian, and George, all three were …
Avi · 22 June 2025
Agent replied · 2 September 2025
Hi Avi T,
Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip … More
★★★★★ 5/5
GoogleWe had a fantastic experience buying our first home with Gibbs Gillespie. From our initial viewing organised by George to the final steps of completion guided by Alexandra, the team provided exceptional support every step of the way. Their communication was always kind, clear, and professional, making the entire process feel smooth and stress-free. They also connected us with a wide range of trusted professionals and services, which made a big difference. Thank you for making our first home purchase such a positive and memorable journey!
A · 11 September 2025
Agent replied · 11 October 2025
Dear A Nec
We greatly appreciate your 5-star review and the time you took to share your experience with George and Alexandra. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAlex kept me up to date and chased both solicitors throughout the sale.
She is very efficient, answers emails and calls to keep you abreast of what’s happening. A very nice person.
Carole · 11 September 2025
Agent replied · 11 October 2025
Dear Carole Cronin
We greatly appreciate your 5-star review and the time you took to share your experience with Alex. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience selling our house with Ruislip agency. They were really supportive from start to finish. Big thanks to Ian, super professional and always quick to reply. Definitely recommend the Ruislip team!
Ionela · 30 August 2025
Agent replied · 11 October 2025
Dear Ionela Vacaru
We greatly appreciate your 5-star review and the time you took to share your experience with Ian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleProfessional services all round - agents were able to accommodate our needs with house viewings as we have a young family. Sam was very good in keep us a breadth of the overall picture and our potential shorter and longer term options in selling our house.
Sunil · 20 March 2025
Agent replied · 19 June 2024
Dear Sunil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHighly recommend Gibbs Gillespie Ruislip. Stephen managed to find a buyer for my flat within the time frame I had been given from the house I was purchasing. He kept up communication and provided useful, practical advice for securing the sale. Thank you Stephen.
Luca has been brilliant once we had a buyer. He has been pushing every step of the way with a particularly difficult remote solicitor that wasn’t ever prompt to respond. He phoned me several times a week with updates of where we were, even if it was a case of still waiting, he kept me informed at all times throughout the sale. He was always bright and cheery on the phone which made the quite stressful situation a lot less so! Thank you Luca.
Dbubbles30 · 1 July 2023
Agent replied · 29 July 2023
Dear Dbubbles30
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAn excellent team at Gibbs Gillespie achieved a really good result for us in a very difficult market. The sale lead by Sam Robbins, then handled by Move Manager, Luca Beltrami could not have done more in customer care. Luca kept us fully up to date at each stage with excellent, frequent communication right up to completion. The mixture of experience, local knowledge, and enthusiasm makes them the pick of the area.
EDWARD · 29 December 2023
Agent replied · 24 February 2024
Dear Edward Mcdonald
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGibbs Gillespie have been wonderful. Ian Galloway was really professional and reassuring, at the start of the process. Alex Shaw took me through the entire process to the finish line. She was fantastic! Really professional, conscientious, …
Kerry · 22 June 2025
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe had a fantastic experience with the team from Gibbs Gillespie Ruislip when purchasing as first time buyers. Lauren and Matthew were very helpful with our first interest and taking us through to the offer stage of the process. Having Luca as our move manager took the stress right out of the whole process. He was very helpful, especially in terms of terminology we didn't know, timelines for things, and any totally random questions we had as first time buyers. All staff were able to be contacted easily and anything we needed was done in a timely manner. We were given recommendations for everything from solicitors to surveyors to appropriate key pickup times. A massive thank you to Luca, and the whole team at Gibbs Gillespie Ruislip. Next time we need any property advice, we know where to go!
Clara · 30 May 2023
Agent replied · 29 July 2023
Dear Clara
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe cannot recommend Ian Galloway at Gibbs Gillespie in Ruislip highly enough. From start to finish, Ian was incredibly professional, calm, and approachable, nothing was ever too much trouble. …
Sara · 22 August 2025
Agent replied · 11 October 2025
Dear Sara Kernahan
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAs first time buyers looking for our first home Gibbs Gillespie exceeded all expectations throughout the whole process. From viewing the property for the first time, all the way through the legal process to completion, we were made to feel comfortable, informed and as stress free as possible. Matthew Barseghian is a seasoned property expert who works for both his clients and potential buyers with the upmost professional attitude. I’ve never come across someone so hard working and dedicated in any area of service. At all times we felt as if our best interests were at heart, whilst Matt was communicating honestly and diplomatically between buyer and seller. Luca Beltrami ensured the whole legal and buying process was taken care of, we barely had to lift a finger and if something needing chasing, updating or in any way doing, Luca was on hand to act and advise and got it spot on every time. Thank you to Matt, Luca and the whole GG Ruislip team for making a stressful experience a pleasurable event. Five stars isn’t enough.
All the best for the future guys
George · 4 May 2023
Agent replied · 30 December 2023
Dear George
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs first time buyers looking for our first home Gibbs Gillespie exceeded all expectations throughout the whole process. From viewing the property for the first time, all the way through the legal process to completion, we were made to feel comfortable, informed and as stress free as possible. Matthew Barseghian is a seasoned property expert who works for both his clients and potential buyers with the upmost professional attitude. I’ve never come across someone so hard working and dedicated in any area of service. At all times we felt as if our best interests were at heart, whilst Matt was communicating honestly and diplomatically between buyer and seller. Luca Beltrami ensured the whole legal and buying process was taken care of, we barely had to lift a finger and if something needing chasing, updating or in any way doing, Luca was on hand to act and advise and got it spot on every time. Thank you to Matt, Luca and the whole GG Ruislip team for making a stressful experience a pleasurable event. Five stars isn’t enough.
All the best for the future guys
GSS · 30 April 2023
Agent replied · 29 July 2023
Dear George
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe’ve been looking for a house for the past few weeks and have been very impressed with Gibbs gillespie and their team, especially George and Rina, who have all been very helpful and informative as we continue to look for our new home.
Jayrai07 · 20 March 2025
Agent replied · 19 June 2024
Dear Jayrai07
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently sold our mums house through Gibbs Gillespie. Despite a downturn in the market they supplied viewers every week culminating in a reduced but realistic sale.
We used solicitors Bindman and Co because of their recommendation.
Everything went well, sale to completion in 2 months.
Special thanks to Lucy for the sale. Danielle for the management post sale to completion.
Meraj at Bindmans for his efficiency and thoroughness.
Also, I believe Ian for very professional house clearance.
Contact with everyone was amazing, almost instant in nearly all cases.
Cannot praise the team enough.
Peter · 31 March 2023
Agent replied · 29 July 2023
Dear Peter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleOur property was put up for sale in April 2022 and although the process seemed to be long and drawn out the Gibbs Gillespie team remained positive and calm with us and our situation throughout. We managed to accept an offer in August 2022 and have finally exchanged contracts this week to our delight. Luca has been excellent at communicating with the chain and was always punctual in communicating information and getting back to us on queries. Luca was very proactive to try and sort exchange/completion dates that suited both ourselves and our buyer. We always felt that we knew were we stood with our buyer which took a lot of pressure off us as things were moving a lot slower on our purchasing side. We went with the solicitors that were recommended by Gibbs however if we were to go through the process again we would look into this area in a bit more detail ourselves as at times we felt communication wasn't great and we sensed a lack of urgency from them, we felt we were chasing them around.
On the whole we were pleased with the service provided by Gibbs and in particular Luca as we were able to get our property sold and get to move on to our next chapter.
Adam · 10 February 2023
Agent replied
Dear Adam,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleIncredible service from Gibbs, from initially listing my property, to completion, this Estate Agent has been exemplary and professional throughout.
They have proven the real worth of an Estate Agent, which is not necessary in the initial listing or selling, but working with both parties and solicitors, in moving things on, reminding us to get certain documents and supporting everyone in progressing.
Special call out to Matt and Luca, esp Luca in the latter stages, for all their hard work and professionalism. Communication was spot on, emails coordinated, updates throughout. I couldn't have hoped for a better experience.
Stephen · 10 February 2023
Agent replied
Dear Stephen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca was assigned as my sales progression contact a couple of weeks after my house sold. I cannot recommend him enough, every step of the way Luca was contactable by email or on the phone and always responded quickly and with the information I’d asked for. Having my onward purchase reliant on this sale was quite stressful but Luca was great at reassuring me and really patient with me, he is an asset to the company and great at his job. Thanks again Luca for all of your help!
Ellie · 10 February 2023
Agent replied
Dear Ellie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca Beltrami came to our rescue The poor quality (online ones, don't ever use them) solicitors on both sides were painfully slow (there were only two parties in this transaction, first time buyer and no upward chain, 7 months!!!) causing stress and anxiety for both buyer and seller, the sale was on the verge of collapse thanks to their unprofessional dithering. had it not been for Luca stepping in and chasing the two solicitors we all would have lost out. Luca was very friendly and supportive, well done.
John · 11 January 2023
Agent replied
Dear John
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca was fantastic at managing our case. He explained all steps and liaised with us daily when completion was nearing. He was able to arrange visits for surveys easily, which left us re assured. Total time to completion was under 16 weeks ( the national average). This was helped by Luca being swift at replying and organising documents for us and reminding us when needed. Would recommend for any first time buyers.
Zak · 2 September 2023
Agent replied · 30 September 2023
Dear Zak Shafique
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOur whole experience with Gibbs Gillespie was positive. We felt supported throughout the selling experience, and the team were always available when we needed them. We'd like to thank Sam and Luca especially who were both incredible to work with.
Danielle · 20 March 2025
Agent replied · 10 November 2024
Dear Danielle Underwood
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca Beltrami is a legend! I have bought and sold many houses over the last 20 years and in that time had some good and bad experiences with estates agents progressing the purchase/sales. Luca is by far the best. He was very proactive and despiste a number of obstacles negotiated worked his socks off to make sure the 5 Property chain completed! Gibbs Gillespie this guy is a credit to you. Give him pay rise!!
Mark · 30 May 2023
Agent replied · 29 July 2023
Dear Mark Buckmaster
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI just completed the whole process with selling my house, Iv known Luca through mutual friends so deciding to trust him in selling the house. He was able to go above and beyond with everything!! Everything was done to a very high professional standard, from the photos of the property to finding buyers. Any questions we had, he would always answer and help us. Want to say a huge thank you to Luca for making a stressful procedure into a peaceful and simple one. Thank you Luca, wishing you the best🤝 Highly Recommend
K · 12 December 2022
Agent replied
K N, thank you for sharing your experience with us! We're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. Have a lovely evening!
★★★★★ 5/5
GoogleI just completed the whole process with selling my house, Iv known Luca through mutual friends so deciding to trust him in selling the house. He was able to go above and beyond with everything!! Everything was done to a very high professional standard, from the photos of the property to finding buyers. Any questions we had, he would always answer and help us. Want to say a huge thank you to Luca for making a stressful procedure into a peaceful and simple one. Thank you Luca, wishing you the best🤝 Highly Recommend
Growithkris · 1 December 2022
Agent replied · 29 July 2023
K N, thank you for sharing your experience with us! We're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. Have a lovely evening!
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