Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience, Luca in particular worked very hard to ensure the sale went through smoothly! Much appreciated.
Varo · 29 June 2023
Agent replied · 29 July 2023
Dear Varo Kirthi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery good experience. Professional service and very responsive to queries. Went the extra mile to assist and kept me informed at all stages of my purchase.PositiveResponsiveness, Professionalism
Cj · 20 June 2022
Agent replied · 19 June 2024
Dear Cj Christie,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 1/5
GoogleNot the best experience when viewing a potential BTL property through the agent. Seemed totally disinterested and it sounded like the agent would prefer to have been elsewhere on a Saturday afternoonNegativeResponsiveness, Professionalism
Nirav · 20 June 2021
Agent replied · 19 June 2024
Dear Nirav
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleEveryone is really helpful and professional.
Love the honesty
Alpa · 16 December 2023
Agent replied · 30 December 2023
Dear Alpa Rajdev
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuca from Gibbs Gillespie did and excellent job following up, chasing and communicating updates on our behalf during our house sale.
Matt · 11 January 2023
Agent replied
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExceptional assistance from Sam Robbins from Ruislip High Street branch throughout the sale process - we were able to rely on Sam with complete confidence in his honesty, integrity, reliability and attention to detail.
Gautham · 1 February 2021
Agent replied
Hello Gautham Chandrakumar
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleI bough a house via these guys. Luke was very reasonable, and I will use them when I come to sell.
Gary · 9 February 2020
★★★★★ 5/5
GoogleSteve, Sinead and the rest of the sales team were very supportive and knowledgeable. It was a pleasure working with them.
Pottengal · 12 December 2022
Agent replied
Hi Muku, thank you for your kind words and this wonderful review! Have a lovely evening!
★★★★★ 5/5
GoogleMy husband & I just moved into a new rental property through Gibbs Gillespie and have to say the experience was great! Helpful staff, great communication and always on hand to answer any questions that we had. Definitely recommend the team!
Lisa · 30 July 2017
Agent replied
Dear Lisa - Thank you for taking the time to review our Ruislip Lettings office. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleThanks Jenna for your help in searching for new home. You have been fantastic with understanding my requirements and very responsive in handling communications.
S · 30 July 2017
★★★★★ 5/5
GoogleVery pleased with the level of service we received from the Gibbs Ruislip Sales team. Very responsive & professional throughout, would highly recommend to anyone buying or selling a property.
Nitya · 29 July 2021
Agent replied
Dear Nitya
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleThe team were great at giving advice and staying in contact throughout the property search process and have continued to support us throughout the property purchase stage. Can’t thank you all enough!
Kimberly · 1 February 2021
Agent replied
Dear Kimberly Brett,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe sold and purchased properties with Gibbs Gillespie and both branches were great at communication and having our best interests throughout the process. Especially at the Ruislip branch Charlotte Hood gave amazing customer service, overall made the whole process and transaction smooth and as stress free as possible, couldn’t recommend her enough as the property aftercare advisor to see the process go to completion, she was brilliant.
Hayley · 15 March 2020
★★★★★ 4/5
GoogleIn the new age of buying a house with the dominance of rightmove and purplebricks, why would you go to an estate agent or so I thought. Personable professional with the list of contacts to facilitate all parts of the buying process, Gibbs Gillespie really do set the standard for others in the industry to follow. I would be happy to recommend founded on my own experience.
Ben · 9 February 2020
★★★★★ 5/5
GoogleJenna showed us a number of properties after understanding our requirements. She is very patient and welcoming - with no heavy sales tactics!!. I would most definitely recommend you talk to Jenna if you are looking for property :-)
Sabih · 9 February 2017
Agent replied
Dear Sabih - Thank you for your review and for choosing Gibbs Gillespie in Ruislip. We are pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleGrant and Jenna from Gibbs and Gillespie were very helpful through the purchase of my new flat. They coordinated all stakeholders well and ensured we reached a good outcome. Excited to be moving into my new home soon.
Shehnaaz · 9 February 2018
Agent replied
Dear Shehnaaz - Thank you for taking the time to review Gibbs Gillespie Ruislip estate agents. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards,
★★★★★ 5/5
GoogleMatt our selling agent was highly professional throughout the whole process and accommodating towards our tenants who were still residing there until completion. They take Covid safety measures seriously.
Emily · 22 May 2021
Agent replied
Dear, Emily, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThough we didnt purchase our house via Gibbs Gillespie the overall experience we had was excellent. Key people were Ian..always helpful and Steven Brick
Neeta · 12 March 2022
Agent replied
Hi Neeta Mistry-patel, we are very happy to have provided you with such a positive experience! - Gibbs Gillespie, Ruislip
★★★★★ 4/5
GoogleHelpful, competent, courteous, considerate, and understanding.
Kay · 31 October 2023
Agent replied · 30 December 2023
Dear Kay Ay Lang,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFantastic service from Gibbs Gillespie in the hands of Sam who always kept me informed throughout the whole process, making my sale as stress less as possible.PositiveProfessionalism
Denis · 20 June 2021
Agent replied · 19 June 2024
Hello Denis
Thank you for your review about Sam at our Gibbs Gillespie Ruislip branch! We love to receive positive feedback after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleWhere others are often not personal, Ian always kept in touch and looking out for a property. Thanks!
Leon · 13 September 2022
Agent replied
Dear Leon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleJenna Durand was very helpful in finding the right property that suited our requirements. Thanks a lot.
Sandeep · 9 February 2019
★★★★★ 5/5
GoogleVery professional and would definitely recommend. Elaine managed the process extremely well and was very helpful throughout.PositiveResponsiveness, Professionalism
Phil · 20 June 2022
Agent replied · 19 June 2024
Phil White, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip.
★★★★★ 4/5
GoogleI had a very nice experience working with Ian Galloway from Gibbs Ruislip, keep it up and all the best
Tom · 12 March 2022
Agent replied
Tom. Seven Oceans Ltd, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Ruislip!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.