Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust sold a flat in Ruislip though Gibbs Gillespie.
They have been truly amazing thought out the entire process!
Luca Beltrami in the Ruislip could not have done any more to help.
He has kept in touch with us and all parties concerned the whole time, This has ensured a smooth and efficient transaction for which we are extremely grateful.
We would defiantly use Gibbs again and can highly recommend their services. They deserve a solid 10/10 in my estimate!
Bob · 16 December 2023
Agent replied · 30 December 2023
Dear Bob Hawkins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe purchased a property via Gibbs Ruislip. Dealt with Matthew Barseghian end-to-end who I believe is a Sales Manager. Very professional and responsive. Helped to take numerous queries directly to seller for a speedy response. Made accommodations for last minute changes related to survey and other electrical/gas inspection at the property. Very impressed.PositiveResponsiveness, Professionalism, Value
Shubhashis · 20 June 2021
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleIncredible service from Gibbs Gillespie Ruislip, made the process much easier. Luca was fundamental to the process going smoothly ensuring both parties were always in the loop and helping issues get resolved. Would definitely recommend. Many Thanks
Nirav · 29 June 2023
Agent replied · 29 July 2023
Dear Nirav Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI sold my property through Gibbs Gillespie and was extremely pleased with the professional service. Luca was fantastic and he regularly updated me on the progress. I’d highly recommend them.
Vanessa · 16 December 2023
Agent replied · 30 December 2023
Dear Vanessa Pender
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy wife and I had a really good experience selling our house (and buying our new one!) through Gibbs Gillespie in Ruislip.
The team were always on hand to answer queries and were very good at managing us through the process from accepting an offer through to exchange (Luca our move manager was amazing). It was also very much appreciated how they remained pro-active throughout with excellent communication so we always knew what was going on.
Highly recommended!
Tom · 30 November 2023
Agent replied · 30 December 2023
Dear Tom Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to add our thanks to the team, especially Luca and Matt who expertly saw us through from sale to exchange, being on hand to help throughout the entire process. We really appreciated their help and would recommend.
Ricky · 31 March 2023
Agent replied · 29 July 2023
Dear Ricky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleAWFUL ESTATE AGENTS, WORST IN THE WHOLE AREA
send you retirement properties, half the time they don't have the correct keys for the property, agents just stand there like a dummy when you go and view the property.
go down the road to coopers who are 100s times better
Paul · 20 March 2025
Agent replied · 27 August 2024
Dear Paul Brown,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe have been looking for a new home in Ruislip for the past few months and both George and Ian have been helpful in sending across desirable houses and arranging viewings.
Always happy to spend time on the phone and answer any questions. Thanks for the help so far!
Priya · 20 March 2025
Agent replied · 19 June 2024
Dear Priya Chandarana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleLuca Beltrami was excellent throughout this very stressful time. He was responsive to all my emails and calls. His customer service skills are exemplary.
Sandra · 20 March 2024
Agent replied · 24 February 2024
Dear Sandra Bulbul
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleProfessional service received from Sam, Luca and the team. Their knowledge of the area is first class. Our purchase went smoothly and we were kept up to date regularly. Would definitely recommend Gibbs Gillespie for buying & selling a property.
Tania · 30 January 2023
Agent replied
Dear Tania
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGibbs have been amazing from start to finish. In particular Ryan and Dominic were extremely helpful and responsive to all my questions. I moved over to Gibbs from a local competitor and the service provided by Gibbs was far superior. I would definitely use them again if I ever moved.PositiveResponsiveness, Quality, Professionalism
Paulette · 20 June 2021
Agent replied · 19 June 2024
Dear Paulette Ng,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have had an amazing experience with Gibbs Gillespie Ruislip - no complaints at all. Elaine has been a guardian angel through the whole process, especially at the end, sorting out any issues we came across immediately and with impeccable communication. She really has been our saviour!
Ellie · 12 March 2022
Agent replied
Hi Ellie Rickards, thank you so much for your positive comments about Gibbs Gillespie Estate Agents Ruislip! If you have any further questions, please give us a call. We're always happy to help! - Gibbs Gillespie, Ruislip
★★★★★ 5/5
GoogleThe team at Gibbs were very professional and easy to deal with. Matthew and Luca made the whole sales process from accepting an offer to exchange very smooth and always maintained good communication throughout.
Carl · 29 June 2023
Agent replied · 29 July 2023
Dear Carl O'Connell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA very positive experience. All Gibbs staff were very helpful and professional. Dealt with several members of staff including, but not exclusively, Luca, Lauren and Siobhan. All were very friendly, knowledgable and keen to help.
Doug · 30 May 2023
Agent replied · 29 July 2023
Dear Doug
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery happy with the way the sale of the house was handled. I was kept informed all the time and did not have to chase for information. The team progressed the sale actively and I received good advice from experienced agents. Would highly recommend Sam, Elaine and their team.PositiveResponsiveness, Professionalism
Alison · 28 August 2021
Agent replied
Hello Alison Levinson
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleDuring our recent purchase through Gibbs-Gillespie we were assigned Luca Beltrami. From the off Luca set out very clearly what was needed from us and the expected timeframe. Luca stood out from all other contacts in the chain, including our own estate agent, with his truly excellent communication throughout the process. He pushed for progress with all parties and was open and honest about the status of the chain. Come exchange and completion the initial timeframe was spot on. Though we’re not planning to sell anytime soon I’d strongly recommend Gibbs-Gillespie on the basis of our experience and would look to them in the future.
Matthew · 20 August 2023
Agent replied · 26 August 2023
Dear Matthew Lloyd
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleAfter seeing the property we liked and offered on, we were put in touch with Luca from the sales team. He managed the whole process hereonwrds. I have to say, from the beginning, the whole experience and way of working was clear, and it was handled with relative ease. My questions were answered in a timely manner, and all queries resolved satisfactorily. At times when things were unclear, these were sorted out ASAP and as far as we could see, everything was very transparent.
It's been a pleasure to work with Luca this far, and hope to do so on the same basis in the future.
Sandeep · 29 June 2023
Agent replied · 29 July 2023
Dear Sandeep Hirani,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThank you to; Luca for helping to speed up communication during the Sale of our Property. Being overseas made it tricky however Luca was positive and helpful throughout the process, responding at all hours!
Rakhee · 30 April 2023
Agent replied · 29 July 2023
Dear Rakhee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI very much recommend Gibbs Gillespie, particularly Luca, our move manager, who was so friendly and helpful, and managed to progress my sale in a quick and painless manner.
Iana · 9 September 2023
Agent replied · 30 September 2023
Dear Iana A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI purchased a house with Gibbs and must say the whole experience was flawless. Stephen Brick who initially showed us the house, was so passionate and helpful. I was really excited by the house and he echoed that excitement which really felt genuine and I knew we were in good hands. There after I dealt with Sam Robbins, who despite being busy, always kept me calm, updated and responded back to any of my communications. His attention to detail and passion were evident in all our interactions, but what really stood out was his absolute transparency which was crucial as there was a chain of 4 people and his ability to make us feel special and not just another home buyer. The team at Gibbs are outstanding.PositiveResponsiveness, Quality, Professionalism
Rakhee · 20 June 2021
★★★★★ 5/5
GoogleGreat service from GG Ruislip. We had a very personal and responsive service from Elaine from start to finish of our purchase. The chain took a while to complete but we got there in the end!
Special thanks to Elaine and Sam x
Lorraine · 12 March 2022
Agent replied
Hi Lorraine!
Thank you for your review about Sam and Elaine at our Gibbs Gillespie Ruislip branch! We love to receive positive feedback after customers have had great experiences with us. Have a lovely weekend!
★★★★★ 5/5
GoogleBuying our new home through Gibbs Gillespie was a supportive and well managed experience. During both the initial viewing hosted by Sam and then the buying process with Luca, we were kept well informed and listened to throughout the process. Great teamwork, thank you!
Priti · 20 March 2025
Agent replied · 10 November 2024
Dear Priti Kharbanda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful , friendly and professional service . Could not have done more for us with the situations and delays which came up during our sale . Highly recommend . Thank you for you service
Jules · 4 July 2025
Agent replied · 2 September 2025
Hi, Jules Broderick! Thanks for the great review!
All the best, Customer Relations Team
★★★★★ 5/5
GoogleGibbs Gillespie Ruislip, I'm pleased to say that Matt & Luca were there when needed from the day 1 till completion, Making the whole process easier. Thank you to the whole team.
Behar · 30 April 2023
Agent replied · 29 July 2023
Dear Behar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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