Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
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5/5
GoogleMy interaction with Gibbs Gillespie has been great so far. I have been to their office. Its right on the Ruislip high street. I was received by Miss Ellie Parslow. She was extremely patient and kind to hear me out. Appreciated that I am new to the place and spoke in detail about my requirements. Quickly followed up with a few options available in the nearby area. If you are looking to rent in Ruislip, reach out to GG and ask for Ellie.
Tarun Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear Tarun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe were renting for the first time in the UK and our experience with Stevie from gibbsβgillespie was second to none.
Even though we finally didn't go ahead with the property, Stevie's availability, integrity and hand holding was truly commendable. I have to admit that we were dealing with around 10 other firms at the same time and hence 10 other agents, but none of them came close to providing us with the service and experience that Stevie showed.
Stevie - thank you. You deserve to be recognised. Good luck.
Nikhil Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear Nikhil Malik
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRenting a place for the first time can be a nightmare. But we are so thankful for Stevie of Gibbs Gillespie. She is an absolute gem.
Throughout the process she was always reachable via email and phone. Prompt in her replies and ready to assist with any difficulties we had.
She was very lovely and patient with us. Always keeping us updated on different steps to take which prevented us from being overwhelmed.
Thank you also to the rest of your team, they were very receptive and helpful too. Gibbs Gillespie is such a premium establishment that deserves the accolades they get.
Thank you again Stevie! It was a pleasure.
Lilian Β· 27 August 2023
Agent replied Β· 26 August 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy partner and I have had a great experience here during our first Letting Process. We have had Stevie as our Lettings consultant and she has been brilliant. Her communication has been great and always very prompt to respond to any questions that we had! I canβt thank her enough for how easy she has made this process, even down to assisting us with making an offer as we were not completely familiar with things like the average prices in the area and she helped us construct a number that we were happy with offering to the landlord while being completely transparent with us the whole time. This in particular made such a difference for us as we really feel like we know that we can trust her word.
Tyran Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear Tyran
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharlotte Stead at the Ruislip branch has been exceptional in how she handled an obstacle in our situation. She was professional, patient and highly efficient in how she found a resolution. I would highly recommend her and the Ruislip branch as when processes do not go smoothly, or problems occurs, they will resolve it at their best and to the client's needs. Thank you
Baljit Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Baljit Ahluwalia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI dealt with Stevie who helped me and my wife with renting a property. She was amazing and made everything a really smooth process. I really appreciate all the help she gave me and my wife! I would 100% recommend her! ππΏ β¦
Ahmed Β· 27 August 2022
Agent replied Β· 26 August 2024
Dear Ahmed,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleStevie was excellent! She took us very seriously from the first moment and was always responding and following up as fast as she could to our queries. We would highly recommend Stevie and Gibbs Gillespie as your real estate agent for lettings.PositiveResponsiveness, Professionalism
Ole Β· 27 August 2022
Agent replied Β· 26 August 2024
Dear Ole Andreas Vatle-dahl,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleExcellent Service throughout, Stevie was very professional and went above and beyond to ensure a smooth process in my first renting experience. Great working with you.
Chris Β· 11 January 2024
Agent replied Β· 10 January 2025
Dear Chris Riley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
TrustpilotAmazing experience with GG
Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!
Ana Β· 21 November 2024
Agent replied Β· 25 December 2024
Dear AnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and the team a 5 star rating! Many thanksCustomer Care Team
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5/5
GoogleHad a great experience renting my house with Gibbs Gillespie Ruislip and especially Stevie recently, would highly recommend their services. Many thanks ! Shane and Likaa
Shane Β· 30 December 2023
Agent replied Β· 26 August 2024
Dear Shane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDaniella Baldus - is amazing
Always helpful and efficient. Strongly recommend GibbsGillespie and Daniella.
Anna Β· 7 October 2026
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5/5
TrustpilotI would like to thank Grant and hisβ¦
I would like to thank Grant and his entire team making my purchase happen. I donβt think my purchase would have gone through without help of Grant. He simply made it happen πThank you so much Grant & team at Stanmore!
Anu Β· 1 October 2022
Agent replied Β· 13 June 2024
Dear AnuCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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1/5
TrustpilotDocument everything
Document everything! It's taken 5 months to get our deposit returned
Nic Β· 13 March 2026
Agent replied Β· 1 June 2026
Dear Nic Henry
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
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5/5
TrustpilotI would like to say a special thank youβ¦
I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)
P Β· 2 July 2022
Agent replied Β· 13 June 2024
HelloWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
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2/5
TrustpilotPlease proceed with caution
I am very disappointed with my experience with Gibbs Gillespie.
Iman Β· 18 March 2026
Agent replied Β· 1 June 2026
Dear Iman Yassaee
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
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4/5
TrustpilotOverall a good service
This review is for the Ruislip branch, where we were helped by Matt and Elaine in the sale of our property. Initially our experience was a little shaky. Gibbs were excellent at organising everything very quickly - we signed the contract at the beginning of the week and before the week had ended our home was listed with some beautiful photos. We were looking to sell during the height of the stamp duty holiday and our property was very overvalued, which probably hurt us a little in the beginning and caused us to miss a few opportunities. However, once the price was corrected we got some good offers in and felt well supported and informed at all times. We appreciated the consistent and regular updates. Elaine in particular was a great support during this time - especially when we were in the final stages of trying to complete and I will always be very grateful for her sympathetic ear. A little bit of kindness and understanding can mean the world to anxious sellers/ buyers. Many thanks for all your help in seeing our sale through to the end.
Claudia Β· 27 September 2021
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5/5
GoogleI had an amazing experience with Pritesh recently at Gibbs Gillespie Ruislip, while searching for a rental property. His customer service was outstanding - super friendly, professional, and always willing to go the extra mile.
He kept me up to date throughout a stressful time, making the entire process smooth and stress free. The best estate Iβve dealt with! A true credit to the company. Highly recommended his services. Please pass on my thanks , he deserves some kind of recognition for sure. Well done Pritesh and thanks again.
J Β· 24 February 2025
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5/5
TrustpilotSale with Gibbs Gillespie- Aqib
I have sold my property and GG were the selling agent, the whole sale process was so stressful due to delay from solicitor and one after another hiccups and it took almost 7 months to complete the sale. Aqib Hamid was dealing with my property, I must say he is man with lots of patience. If it was someone else, he/she would have gave on this sale long time back. But Aqib made sure the completion happens. I will definitely recommend Gibbs Gillespie to anytime.
Anjna Β· 18 September 2021
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5/5
GoogleStevie was great in getting us our new rental property. From start to finish the comms was great and clear - we couldn't be happier with the service we received
Umer Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear Umer Jatt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBig thanks to Leonie and Stevie for helping out managing the process. The whole rental process has been smooth and easy to follow.
They are helpful and cheerful. Definitely recommended!
M Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear M S
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLily Kavanagh has been a joy to work with. She got to grips with what I was looking for straight away, and has managed to find me the perfect property in a very short space of time. Highly recommend Lily and Gibbs Gillespie Ruislip.PositiveResponsiveness, Professionalism
Gavin Β· 11 January 2022
Agent replied Β· 10 January 2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleIt was great working with Stevie in identifying a good rental apartment. Stevie has been professional and able to address all my queries effectively and in a timely manner.
Dipin Β· 27 August 2023
Agent replied Β· 26 August 2024
Dear Dipin Kutty
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have dealt with Gibbs a number of times across the pass couple of decades, as always a fantastic service. My current experience of dealing with Lily has been perfect, attention to detail, professional and caring, keep up the good work. Five Stars from me...PositiveResponsiveness, Quality, Professionalism
Jedi Β· 27 August 2021
Agent replied Β· 26 August 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
TrustpilotGreat professional service
Great professional service from Esther Macedru.
Thank you for the clear communication and service.
Harry Β· 21 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.