Trusted Agent profile Β· Ruislip

Gibbs Gillespie Ruislip reviews

β˜…β˜…β˜…β˜…β˜… Great

779 reviews across 2 platforms

90 High Street, Ruislip, HA4 8LT

Gibbs Gillespie's office in Ruislip, at 90 High Street, is rated 4.2 out of 5 across 779 reviews on two platforms, including 311 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

Google logo

4.9 / 5

311

Reviews on Google

This office

Trustpilot logo

468

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

My interaction with Gibbs Gillespie has been great so far. I have been to their office. Its right on the Ruislip high street. I was received by Miss Ellie Parslow. She was extremely patient and kind to hear me out. Appreciated that I am new to the place and spoke in detail about my requirements. Quickly followed up with a few options available in the nearby area. If you are looking to rent in Ruislip, reach out to GG and ask for Ellie.

Tarun Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Tarun Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were renting for the first time in the UK and our experience with Stevie from gibbs‑gillespie was second to none. Even though we finally didn't go ahead with the property, Stevie's availability, integrity and hand holding was truly commendable. I have to admit that we were dealing with around 10 other firms at the same time and hence 10 other agents, but none of them came close to providing us with the service and experience that Stevie showed. Stevie - thank you. You deserve to be recognised. Good luck.

Nikhil Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Nikhil Malik Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Renting a place for the first time can be a nightmare. But we are so thankful for Stevie of Gibbs Gillespie. She is an absolute gem. Throughout the process she was always reachable via email and phone. Prompt in her replies and ready to assist with any difficulties we had. She was very lovely and patient with us. Always keeping us updated on different steps to take which prevented us from being overwhelmed. Thank you also to the rest of your team, they were very receptive and helpful too. Gibbs Gillespie is such a premium establishment that deserves the accolades they get. Thank you again Stevie! It was a pleasure.

Lilian Β· 27 August 2023

Agent replied Β· 26 August 2024

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My partner and I have had a great experience here during our first Letting Process. We have had Stevie as our Lettings consultant and she has been brilliant. Her communication has been great and always very prompt to respond to any questions that we had! I can’t thank her enough for how easy she has made this process, even down to assisting us with making an offer as we were not completely familiar with things like the average prices in the area and she helped us construct a number that we were happy with offering to the landlord while being completely transparent with us the whole time. This in particular made such a difference for us as we really feel like we know that we can trust her word.

Tyran Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Tyran Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Charlotte Stead at the Ruislip branch has been exceptional in how she handled an obstacle in our situation. She was professional, patient and highly efficient in how she found a resolution. I would highly recommend her and the Ruislip branch as when processes do not go smoothly, or problems occurs, they will resolve it at their best and to the client's needs. Thank you

Baljit Β· 27 July 2024

Agent replied Β· 26 August 2024

Dear Baljit Ahluwalia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I dealt with Stevie who helped me and my wife with renting a property. She was amazing and made everything a really smooth process. I really appreciate all the help she gave me and my wife! I would 100% recommend her! πŸ™πŸΏ …

Ahmed Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Ahmed, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Stevie was excellent! She took us very seriously from the first moment and was always responding and following up as fast as she could to our queries. We would highly recommend Stevie and Gibbs Gillespie as your real estate agent for lettings.PositiveResponsiveness, Professionalism

Ole Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Ole Andreas Vatle-dahl, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent Service throughout, Stevie was very professional and went above and beyond to ensure a smooth process in my first renting experience. Great working with you.

Chris Β· 11 January 2024

Agent replied Β· 10 January 2025

Dear Chris Riley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Amazing experience with GG

Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!

Ana Β· 21 November 2024

Agent replied Β· 25 December 2024

Dear AnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and the team a 5 star rating! Many thanksCustomer Care Team

5/5

Google

Had a great experience renting my house with Gibbs Gillespie Ruislip and especially Stevie recently, would highly recommend their services. Many thanks ! Shane and Likaa

Shane Β· 30 December 2023

Agent replied Β· 26 August 2024

Dear Shane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Daniella Baldus - is amazing Always helpful and efficient. Strongly recommend GibbsGillespie and Daniella.

Anna Β· 7 October 2026

5/5

Trustpilot

I would like to thank Grant and his…

I would like to thank Grant and his entire team making my purchase happen. I don’t think my purchase would have gone through without help of Grant. He simply made it happen 😊Thank you so much Grant & team at Stanmore!

Anu Β· 1 October 2022

Agent replied Β· 13 June 2024

Dear AnuCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Document everything

Document everything! It's taken 5 months to get our deposit returned

Nic Β· 13 March 2026

Agent replied Β· 1 June 2026

Dear Nic Henry We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team

5/5

Trustpilot

I would like to say a special thank you…

I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)

P Β· 2 July 2022

Agent replied Β· 13 June 2024

HelloWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

2/5

Trustpilot

Please proceed with caution

I am very disappointed with my experience with Gibbs Gillespie.

Iman Β· 18 March 2026

Agent replied Β· 1 June 2026

Dear Iman Yassaee We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team

4/5

Trustpilot

Overall a good service

This review is for the Ruislip branch, where we were helped by Matt and Elaine in the sale of our property. Initially our experience was a little shaky. Gibbs were excellent at organising everything very quickly - we signed the contract at the beginning of the week and before the week had ended our home was listed with some beautiful photos. We were looking to sell during the height of the stamp duty holiday and our property was very overvalued, which probably hurt us a little in the beginning and caused us to miss a few opportunities. However, once the price was corrected we got some good offers in and felt well supported and informed at all times. We appreciated the consistent and regular updates. Elaine in particular was a great support during this time - especially when we were in the final stages of trying to complete and I will always be very grateful for her sympathetic ear. A little bit of kindness and understanding can mean the world to anxious sellers/ buyers. Many thanks for all your help in seeing our sale through to the end.

Claudia Β· 27 September 2021

5/5

Google

I had an amazing experience with Pritesh recently at Gibbs Gillespie Ruislip, while searching for a rental property. His customer service was outstanding - super friendly, professional, and always willing to go the extra mile. He kept me up to date throughout a stressful time, making the entire process smooth and stress free. The best estate I’ve dealt with! A true credit to the company. Highly recommended his services. Please pass on my thanks , he deserves some kind of recognition for sure. Well done Pritesh and thanks again.

J Β· 24 February 2025

5/5

Trustpilot

Sale with Gibbs Gillespie- Aqib

I have sold my property and GG were the selling agent, the whole sale process was so stressful due to delay from solicitor and one after another hiccups and it took almost 7 months to complete the sale. Aqib Hamid was dealing with my property, I must say he is man with lots of patience. If it was someone else, he/she would have gave on this sale long time back. But Aqib made sure the completion happens. I will definitely recommend Gibbs Gillespie to anytime.

Anjna Β· 18 September 2021

5/5

Google

Stevie was great in getting us our new rental property. From start to finish the comms was great and clear - we couldn't be happier with the service we received

Umer Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Umer Jatt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big thanks to Leonie and Stevie for helping out managing the process. The whole rental process has been smooth and easy to follow. They are helpful and cheerful. Definitely recommended!

M Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear M S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lily Kavanagh has been a joy to work with. She got to grips with what I was looking for straight away, and has managed to find me the perfect property in a very short space of time. Highly recommend Lily and Gibbs Gillespie Ruislip.PositiveResponsiveness, Professionalism

Gavin Β· 11 January 2022

Agent replied Β· 10 January 2025

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

It was great working with Stevie in identifying a good rental apartment. Stevie has been professional and able to address all my queries effectively and in a timely manner.

Dipin Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Dipin Kutty Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have dealt with Gibbs a number of times across the pass couple of decades, as always a fantastic service. My current experience of dealing with Lily has been perfect, attention to detail, professional and caring, keep up the good work. Five Stars from me...PositiveResponsiveness, Quality, Professionalism

Jedi Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

Great professional service

Great professional service from Esther Macedru. Thank you for the clear communication and service.

Harry Β· 21 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibbs Gillespie's Google reviews

Questions about Gibbs Gillespie Ruislip

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Ruislip won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.

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