Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service and value for money from Lawrence Rand. Thanks to Paul & Jess for all their hard work effecting the sale. Your honesty and integrity was much appreciated. Especial thanks to Harry Lilley for keeping me regularly updated in clear understandable English with a touch of good humour during these stressful times. I have no hesitation in recommending this company.
Joyce · 18 May 2023
Agent replied · 18 October 2023
Dear Joyce.
Many thanks for your kind words, this means so much to the Lawrence Rand team.
We all wish you the best for the future
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleAs a tenant in London, I've had dealings with quite a few agencies and Lawrence Rand have been the friendliest and most professional by far. I've dealt with Mandeep, Rebecca and also Matt. They take customer satisfaction very seriously and they are considerate to tenants at viewings. Furthermore, they take Covid measures very seriously to keep the current tenants and viewers safe. An agent is assigned to a property (unlike other agencies where it's a free for all) which means they have all the information for prospective tenants and makes scheduling a lot easier for current tenants. We've had a few tricky situations with our landlords as well but Lawrence Rand have been responsive and professional throughout. Highly recommended.PositiveResponsiveness, Professionalism
Jane · 26 August 2020
Agent replied · 18 October 2023
Many thanks for your review this means so much to the team at Lawrence Rand
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleMy wife and I have so far fantastic experience with Lawrence Rand Estate. They put extra care and support to select the best property for us. In particular, Mandeep was very kind, patient, helpful, and supportive. She put a significant effort and showed a great sense of professionalism throughout the whole process. Rebecca was so responsive to all emails and calls and handled many situations very well. If you are looking to rent/sell your property or find your dream flat, I recommend not to miss the chance to contact Lawrence Rand to get the best deal of your life.
Well done, guys, keep going!!PositiveProfessionalism
Souissi · 26 August 2020
Agent replied · 18 October 2023
Many thanks for your review this means so much to the team at Lawrence Rand
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleHi Paul
I just thought I'd drop you a line following my meeting yesterday with Jayne, and again today when she was showing another prospective tenant around.
What a breath of fresh air!! She's absolutely lovely, and I'm sure she'll be an asset to LR, with her open, honest and friendly approach. She's what I would call a real person, no airs and graces, down to earth and very easy to like. Not a bad combination when she has to deal with the public.
Anyway, thought you'd like to know. It's not everyday that someone has that effect. Hopefully, she'll do well with you guys and have a long, successful career.
That's it for now - back to my emails!
Have a lovely Christmas
All the best
Andy Kyriacou
Andy · 16 December 2024
Agent replied · 23 December 2024
Hi Andy,
Many thanks for your review this means a lot to Jayne and the team
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleWe've been dealing with Jamie Davis from valuation to offer . The service from Jamie was brilliant. He managed to deliver the outcome for us that we were hoping for and so far the process is going smoothly. Pleased with the service from LR so far.
Mohan · 27 April 2024
Agent replied · 25 August 2024
Dear Mohan
Many thanks for your kind words and 5 star review,
I will ensure Jamie get this feedback
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleWe may have been lucky but the sale of our house in Harrow through Lawrence Rand went incredibly quickly and smoothly. Their pricing estimate was accurate (in fact they achieved slightly more) and we had two offers after the first weekend it was on the market. We found them straightforward to deal with, very helpful and responsive. Everyone we dealt with was excellent, but a special thank you to Paul who offered sensible help and advice which was invaluable.
Paul · 18 October 2020
Agent replied · 18 October 2023
Dear Paul
Many thanks for your kind words and this means a lot to team
We all wish you all the best and if there is anything you need please feel free to contact us
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
GoogleJamie Clifford was a pleasure to deal with from start to finish - always on time, professional and took the time to talk through issues with both sides fairly (I was the buyer). I've always heard Lawrence Rand were the best agents for the Ruislip area with great local knowledge and experience, and now I can confirm that they are from this experience.
Paolo · 20 February 2023
Agent replied · 18 October 2023
Dear Paolo
Many thanks for your kind words regarding Jamie Clifford, this means a lot to him and the team at Lawrence Rand and we wish you all the best for the future
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleA big thank you to Paul and the team at Lawrence Rand who helped secure a quick sale on our fathers property and provided a perfect service throughout the process.
Pete · 17 December 2024
Agent replied · 23 December 2024
Deare Pete
Thank you so much for your kind words
I will ensure this is passed over to Paul and the team
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleWe can't thank Laura Butler and the team enough for being so brilliant! We urgently needed a rented accommodation for our family of 5, following a major fire incident at our home. Within only a few weeks we were able to move into a beautiful rented property in a quiet residential area - perfect for our 3 children. Laura and her colleagues guided us through the whole process, step by step, and we felt 100% looked after during what was an emotional time for us. Very knowledgeable and 100% professional. A big thank you!
Camilla · 19 October 2019
Agent replied · 18 October 2023
Dear Camilla
Many thanks for your kind words this means so much to the team
We all wish you the best and I will pass this feedback over to Laura
Kind regards
Peter Lawrence and the Lawrence Rand Team
★★★★★ 5/5
GoogleI purchased my new house with lawrence rand, I went with them not only because of the house they advertised I liked, but I chose to buy a house from them because of the service they offer. I had viewed many houses with other estate agents and even put an offer in with one of the 'major estate agents in the UK's but I was asked if I was serious about the offer as it meant filling out paperwork and they were not inclined to do so if I was going to change my mind. I viewed many houses with Lawrence rand and put an offer in on one house and it was accepted, that fell through but I had been speaking to Paul there and he had informed me of a house that was coming back onto the market and promised me the first viewing. He kept his word and I am now unpacking in my new home. To sum up, if you want to buy a property in the ruislip area, great service,great communication, helpful people there is only one option. Thank you Paul.
Danny · 19 October 2019
Agent replied · 18 October 2023
Dear Danny
Many thanks for your kind words
This means so much as customer service is at the top of everything we do.
We all wish you all the best for the future
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
GoogleA big thank you to Tom Potter for his effort and time. The experience we had was brilliant as there was no time wasting, he would always be there to show us the property and not a weekend worker like other estate agents who don't know anything about the property there showing other than the brochure there given. With Tom he was catering to what we were looking for in a property like some estate agents were showing us run down properties and trying to sell it to us as were a young couple and this is what we should buy, but not Tom he was showing us what we wanted to buy, that was the difference the between other estate agents and Lawrence Rand that stood out the most. Tom was always on hand for a talk by phone or email and this really helped as my partner and I work 9 to 6 so we could only talk to him on our breaks and he was able to be so flexible with house viewings unlike other estate agents who keep it all for Saturday. He also was able to get us a better mortgage quote as well from what other mortgage brokers gave us. If I was to buy or sell it would definately be through him. Thank You Again!
Biran · 19 October 2019
Agent replied · 18 October 2023
Dear Mr Ray
Many thanks for this amazing feedback
This means so much to me and especially Tom,
I will pass this over to Tom first thing this morning
If there is anything else we can do to help you then we are only a call or e-mail away
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleI have today exchanged contracts on my first home and cannot express enough thanks to Paul, Hayden, Scott and the whole team at Lawrence Rand for their ongoing support and assistance. At no point have I had to worry as they have kept me consistently updated and assured me at all times, continually and proactively being the 'go-between' for the seller and I and effectively negotiating all the time to ensure all parties were happy with the result. I would recommend them to anyone looking to purchase in the area at the drop of a hat! Thank you all.
Leah · 19 October 2019
Agent replied · 18 October 2023
Dear Leah
Many thanks for your kind words
We all wish you all the best for the future and if there is anything you need then please pop in for a coffee of give us a call
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
GoogleMy wife and I had been looking for a house for about a year. Our initial buyer, through a different agent pulled out which is when I contacted Paul. He treated us like family and was an amazing help. Along with his colleague Alec, my wife and I were very well looked after. They were professional, always on hand to answer any question and very supportive. We did end up accepting an offer from a buyer through a different agent, but nonetheless Paul stayed in touch and called me once in a while to make sure we were getting on well and to see if we needed anything. When we did eventually buy our new house he personally called me to congratulate myself and my wife. Even though we didn't end up buying or selling through Lawrence Rand, their service in incredible. If ever I were to move again Paul, Alec and the team are the first people I would go to, without a shadow of a doubt! I am most definitely a fan!
Samir · 19 October 2019
Agent replied · 18 October 2023
Dear Samir
Many thanks for your kind words this means so much to the team and we all wish you the best in your new home
If you are in the area always pop in for a coffee
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleFrom the email of the interesting listings, to help me arrange viewings in my convenient time, till the day of the agreement completion and handing off the keys. Mandeep and Rebecca was of great help. They both was always responsive answering my questions and helping me get as much information as I need from the landlord. I think they will be my agency whenever I am looking for another place to rent
Ahmed · 18 October 2021
Agent replied · 18 October 2023
Many thanks for your review this means so much to the team at Lawrence Rand
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleI'd like to say huge thank you to Danny for helping me and my brother for renting also being very patient and making the process very quick and smooth. paid attention to details and most importantly he's very kind. I very much recommend him.
Drabik · 28 March 2024
Agent replied · 25 August 2024
Dear Drabik
Many thanks for your kind words regarding Danny, I will pass this over to him
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleWe had a really great experience renting a property with Laurence Rand. Harry was very friendly and communicated with us throughout the renting process.He was easy to reach, which was also really helpful. Any questions or queries we had were resolved quickly and efficiently. This made our whole experience very smooth and stress free.
We would definitely recommend Laurence Rand. Thank you Harry:)
Anna · 18 October 2022
Agent replied · 18 October 2023
Dear Anna
Many thanks for your kind words this means a lot to harry and the team at Lawrence Rand
We all wish you the best for the future
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleWe recently sold our maisonette with Lawrence Rand. A pleasure to deal with from start to finish, Alec was extremely helpful throughout the process and his experience and expertise made the whole process move along very nicely!
Also a thanks to Graham, Paul and Jamie who were also involved and a pleasure to deal with also! A great team and can't recommend enough!
Kim · 18 October 2022
Agent replied · 18 October 2023
Dear Kim
Many thanks for your kind words this means a lot to the team and we wish you all the best for the future
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleScott is a top estate agent. Friendly, good sense of humour and knows the local area well. Very patient when I bombarded him with calls whilst waiting on an answer of an offer being accepted. Deserves a medal! Thank you!
Glenda is a true star! So patient and genuinely has everyone’s best interests at heart. She updated me every step of the way and always kept to her word. She followed things up and was prompt in responding to emails and/or returning my calls. She couldn’t have made the process any easier. A true asset to the company! Thanks Glenda x
Mel · 19 October 2018
Agent replied · 18 October 2023
Many thanks for your kind words this means so much to the team
Kind regards
Peter lawrence and the team
★★★★★ 5/5
GoogleWould like to thank Glenda in particular for her perseverance in chasing our buyers solicitors who were the slowest of slow to say the least! The sale was agreed back in April and only completed early September, with no upper or lower chain it all took much longer than it should. My advice, don't use an on-line conveyancing company unless they are located close enough to you to visit in person.
Glenda kept us informed every step of the (long) way and we would like to thank her for her for that.
Ann · 19 October 2018
Agent replied · 18 October 2023
Many thanks for your kind words means a lot to Glenda and the team
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
GoogleFirst class five star service!
Impeccable service!
Working in the property industry ourselves we know exactly how estate agents can be and why they have a somewhat bad reputation (sorry to say!), which is why coming across Lawrence Rand was the biggest breath of fresh air! We could not be any more happier and luckier that the property we fell in love with was marketed and purchased through Lawrence Rand.
I honestly do not know where to even start.. but I hope this essay of a review will sum it up in a nut shell.
Our first dealings were with Scott (based in the Ruislip branch), simply a straight up lovely guy to deal with from the get go, he was not pushy or impatient like many estate agents do. Scott only sent across properties that matched our requirements instead of sending us listings for the sake of it. Scott listened and knew exactly what we were looking for, he didn't bombard us (like many agents do!) and gave us the space and time to think through properties he showed us. When we found our property, he kept us in the loop with the offer and was genuinely very happy and excited for us (I could hear it in his voice!) Scott did not pressure us into a sale the fact he was so patient with us and answered our many questions patiently made us feel so comfortable . Scott then put us in contact with Glenda.. Glenda was/is amazing! with it being our first purchase, Glenda made a massive effort to talk us through every step of the way and always provided us with a clear cut understanding of what is happening and what happens next. Glenda kept us posted through the whole entire process, providing us daily updates (which is so helpful when it comes to anxious buyers like us!) we were never kept in the dark or out of the loop when Glenda was around. Glenda was so helpful and was always friendly and positive, she kept in control of the file and over looked both the sellers side and our side as the buyers and done this excellently and with pure class. In our personal opinion if it wasn't for Glenda our sale wouldn't of gone so smoothly as it had done with her chasing both sides for outstanding documents and keeping on top of it all.
A big shout out to Hayden too! he is great! Hayden over the file when Glenda was away for a few days. Hayden also kept us informed and in the loop and acted and chased accordingly on what needed to be done at the time.
The service at Lawrence Rand has been nothing but excellent and friendly. My phones were always answered so politely and should Glenda or Scott not be around another member of staff was always happy to help and assist.
Hats off to you all, excellent excellent service and we are beaming that you have made it a smooth, not stressful transaction. We look forward to working with you again in the future!
Krupa · 19 October 2018
Agent replied · 18 October 2023
Dear Krupa
Many thanks for your kind words
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleI have used Lawrence Rand in the past for buying and selling and cannot fault them. Peter Lawrence is a true professional who keeps a close eye on his team ensuring his high standards are adhered to. I trust Peter implicitly and feel confident that he has my best interests at heart which is unique. Paul Ryan handled my sale on this occasion and he did this with streamlined efficiency. Glenda Hall kept me up to date at all stages to let me know how my sale was progressing and this was a big plus. Glenda dealt with any concern I had with such speed and efficiency, so much so, that at times I forgot what I was concerned about in the first place. It is an added bonus for an Estate Agent to have a Sales Progression Manager to keep you up to date every step of the way and Glenda does it so well, she is very personable and helpful.
Penny · 19 October 2018
Agent replied · 18 October 2023
Dear Penny
Many thanks for your kind words,
Delighted we have done it again for you and the standards have improved, as i say when clients use Lawrence Rand the become a friend forever and you are 100% one of them
Thank you for the invite to Edinburgh and we will 100% be taking you up on that
Kind regards
Peter Lawrence & The Lawrence Rand Family
★★★★★ 5/5
GoogleThe team at Lawrence Rand were so helpful in assisting my partner and I purchase our first house. They regularly emailed me with updates and happily answered all of my many questions. After our offer was accepted, we requested to view the property again on numerous occasions to take measurements etc, and the team were more than happy to arrange and accompany us on these additional viewings. Emma and Simon were particularly helpful and I would not hesitate to use Lawrence Rand again if we move house in the future....
....4 years later and we are moving house again. We have used Lawrence Rand once again to sell our house and they have been extremely helpful throughout. The team in the Ruislip Manor office arranged numerous virwings and we received an acceptable offer very quickly. Glenda was fantastic at chasing up the solicitors and keeping us up to date with progress. She understood all my frustrations and was very reassuring!
Katie · 19 October 2018
Agent replied · 18 October 2023
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
★★★★★ 5/5
GoogleWe recently sold our house through Lawrence Rand. Initially we'd marketed our house with a different agent but after several months and a few silly offers we jumped ship to Lawrence Rand. It was instantly evident that Alec and the team were working hard to sell the house and before long we received an offer at the asking price which we were delighted with. Glenda, the sales progression manager was also brilliant, kept on top of things and gave us regular updates on the progression of the sale up until contract exchange. Finally, their mortgage adviser Denise was fantastic, at first we didn't think seeing an adviser would be worthwhile but so glad we did because she found us a better deal than we already had, without her we wouldn't have been able to purchase the house that we did. Peter, thanks for your perseverance, we should have gone with Lawrence Rand from the start.
Philip · 19 October 2018
Agent replied · 18 October 2023
Dear Mr Little
Many thanks for you kind words we are all delighted for you and your family.
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
Google…
I can confidently recommend Paul Ryan from The Ruislip Manor office, who was extremely polite, professional, and just downright bloody brilliant alround in everything he did to sell my house and purchase a new property.i am also very great full to Scott who was always very helpful, polite and always went out of his way to help us. I am extremely pleased with the service provided and will be recommending them and the company to friends.
Dawne
Dawne · 19 October 2019
Agent replied · 18 October 2023
Dear Dawne
Many thanks for your amazing feedback
This means so much to the team and we are delighted that we continue giving excellent customer service
I will pass this over to the team
Kind regards
Peter Lawrence
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