Trusted Agent profile Β· Ruislip Manor

Lawrence Rand Ruislip Manor reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

773 reviews across 2 platforms

106 Victoria Road, Ruislip Manor, HA4 0AL

Lawrence Rand's office in Ruislip Manor, at 106 Victoria Road, is rated 4.6 out of 5 across 773 reviews on two platforms, including 724 Google reviews rated 4.7.

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4.7 / 5

724

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.

1/5

Google

As a tenant, it is fair to remember that these agencies only really work for landlords. The agency took care of us during our tenancy, but as soon as it ends, the tone and atmosphere completely shifts. And all they do is to try and get as much money as possible off your deposit (especially landlord from the church) so beware! Living in London for over a decade the only two times I had issues with my landlords are from Pinner/Harrow area.... Absolutely shameful!!.... I wish I knew this before renting in this area, so People be careful and take literally photos and evidence of EVERYTHING or you'll see your money being stolen from these guys...

AurΓ©lie Β· 20 February 2023

Agent replied Β· 18 October 2023

Dear Aurelie Many thanks for your review, I am more than happy to look into this for you, Lawrence Rand works to what is in the agreement and inventory that is signed by the tenant and Landlord. There is nothing in it for Lawrence Rand if a landlord wished to hold back a Deposit but you have every right to appeal this with the DPS directory Please feel free to contact me on my e-mail peter@lawrence-rand.co.uk and I would be more than happy to review this for you Kind regards Peter Lawrence Director

5/5

Google

After weeks of struggle of finding a home to rent in London (in this extremely tuff market), I bumped into a few listings from Lawrence Rand in Ruislip. Got connected with Mandy Stewart. She is an expert in her field and a compassionate professional. She understood my requirements and sensed the urgency. Was quick to map out choices that would fit my family profile. Got the viewings booked in on priority basis. She carries a great reputation with Landlords. Best of all is her prompt response and patience to answer every question that we had. She has all my respect and gratitude. Thanks to her we now have a home of our choice. Thank you for the excellent experience. You are a STAR!!!

Tarun Β· 20 February 2023

Agent replied Β· 18 October 2023

Many thanks for your kind words this means a lot to the team and Mandeep Kind regards Peter Lawrence Director

5/5

Trustpilot

πŸ’― satisfaction ,fantastic service from…

πŸ’― satisfaction ,fantastic service from Jamie ,Harry and the team. Completion in 3 months was a great achievement .Top class estate agent from start to finish .Many Thanks from a very satisfied customer .

Margaret Β· 10 December 2022

Agent replied Β· 8 June 2026

Thank you so much for your amazing feedback! We’re thrilled to hear you were 100% satisfied with the service, and completing within 3 months is indeed a fantastic result. Jamie, Harry, and the whole team are grateful for your kind words and proud to have been part of your journey. Wishing you all the very best, and thank you again for choosing Lawrence Rand. Warm regards,

5/5

Trustpilot

Highly recommend Lawrence Rand very…

Highly recommend Lawrence Rand very professional and helpful

Zuzanna Β· 24 February 2026

Agent replied Β· 8 June 2026

Thank you so much for your kind words this means alot to the team

5/5

Google

Ive dealt with john and peter many times of the years and found the professional approach to be 10/10 what they don't now about this industry is not worth knowing. Jon special thanks for selling my apartment so efficiently and without any fuss great service from start to finish.

Tommy Β· 3 December 2024

Agent replied Β· 10 December 2024

Thank you Tommy for you kind words Kind regards Peter Lawrence Director

5/5

Google

We have just sold the property through LR and I have to say, it was the easiest and smoothest sale ever. I dealt with Oliver Rooney who valued our property and then kept us updated through the whole process. Very friendly yet professional approach, great knowledge of the local market. Can't recommend highly enough!

Agata Β· 19 October 2016

Agent replied Β· 18 October 2023

Many thanks for your kind words, this means a lot to Oliver and the team at lawrence rand. We wish you all the best for the future If there is anything you need the please feel free to pop in Kind regards Peter lawrence

5/5

Google

Great service - bought a house through them and needed to get it done before the stamp duty deadline. Glenda was instrumental in chasing the client and their solicitors to get it completed and was always available on her working days to discuss status and best way to take things forward. Would highly recommend.

Raj Β· 19 October 2016

Agent replied Β· 18 October 2023

Dear Raj. Many thanks for your kind reviews this means a lot to the Lawrence rand team Pop in whenever you are passing Kind regards Peter Lawrence and the team at Lawrence Rand

5/5

Google

My experience engaging with Danny from the Ruislip branch throughout my house search process has been positive. He’s been really approachable and always available to answer any questions or clarifications that I had during my process. He’s been patient dealing with the questions and has been a reliable source during our journey so far. Big ups!

Johan Β· 4 August 2024

Agent replied Β· 25 August 2024

Dear Johan Many thanks for your kind words I will make sure this passed to Danny Kind regards

5/5

Google

A big thanks to Laura Butler for helping me with the printout for my son school home work. During the lockdown time Lawrence and Rand has volunteer to help local community with free print out which is really good of them.

Saurav Β· 18 October 2021

Agent replied Β· 18 October 2023

Many thanks for you kind words Our main goal is to ensure we support our community as much as possible Kind regards Peter Lawrence Director.

5/5

Google

Thank you Alec and Hayden for your outstanding and professional service on my recent purchase, from property viewings all the way through to completion you kept me informed at every stage. I would without hesitation, definitely recommend Lawrence Rand estate agents.

Jacqueline Β· 18 October 2021

Agent replied Β· 18 October 2023

Dear Jacqueline Many thanks for your kind words this means a lot to the team I will pass this onto Alex and Hayden Kind regards Peter Lawrence Director

5/5

Google

Great to meet Laura and the team at Lawrence Rand today. They were all very friendly and professional, it was a pleasure dealing with them.

Liam Β· 20 July 2023

Agent replied Β· 18 October 2023

Dear Liam Many thanks for your kind words and i will ensure i pass this feedback over to Laura and the team Kind regards Peter Lawrence Director

5/5

Google

As first-time buyers, Glenda and the team at Lawrence Rand were available to us at any time to respond to queries and answer questions on all aspects of the process. From first viewing to completion, they were easily accessible, extremely helpful and really helped to move things along with solicitors.

David Β· 19 October 2018

Agent replied Β· 18 October 2023

Dear David Many thanks for your kind words We all wish you the best for the future and if there is anything you need then please feel free to give us a call or pop in Kind regards Peter lawrence

5/5

Google

Lawrence Rand have been an outstanding partner work with. From the moment we left left them with the keys they were incredibly proactive in securing the right tenant for our property. In just over a week it is now occupied and we are absolutely delighted. An incredible turnaround time when you consider the property had to be marketed, viewed by prospective tenants and all associated paperwork had to completed. A special mention for Mandeep Stewart who's service was excellent. Mandeep was incredibly proactive and kept us regularly updated on all viewings and there outcomes. I would have no hesitation in recommending the services Lawrence Rand and Mandeep to support your rental property.

Steven Β· 19 October 2019

5/5

Google

I have had a couple of dealings with Lawrence Rand now. First one was back in 2012 while buying my first home in Ruislip and the second one was more recently when I needed a local estate agent who really knew the market to rent out the same home. It was great experience on both experience. For my rental property, Mandeep Stewart was amazing right from the first communication to arranging viewings and securing the right tenants and rent for the property. Others in the team, namely Glenda and Roisin have been fabulous and very professional too. I wouldn't hesitate in recommending Lawrence for your buying/selling or rental/tenancy requirements.

Saurabh Β· 19 October 2019

5/5

Google

After having stayed in the house that was my childhood home the thought of selling up was extremely daunting. We have never experienced such stress in our lives......however to our rescue came Glenda at the height of professionalism and sheer determination Glenda stayed with us to the bitter end....without fail chasing, explaining the process and never failing to getting back to us!!!!! Glenda is a complete credit to Lawrence Rand and allowed us to move to our dream home. Thank you so much!!! We wish you every success & please keep helping others the way you helped us!

Lesley Β· 19 October 2019

5/5

Google

Glenda and the team have been absolutely amazing. We bought a property through LR and were selling through a different estate agent however Glenda really stayed on top of it all and I couldn’t thank her enough for all her time, she went beyond what she needed to do for us. I have already recommended LR-Glenda, Hayden, Scott and the rest of the team to my daughters piano teacher and other people. I wish Lawrence Rand and the team a very successful future. I highly recommend Lawrence Rand to buy and sell through, very lovely, helpful and polite team.

Sima Β· 19 October 2019

5/5

Google

I have had the pleasure of dealing with Lawrence Rand for many years, most recently when I bought and sold through them in April 2017. Peter Lawrence is the most trustworthy estate agent I have had the pleasure to meet. He is a true professional, as are his team who cannot do enough for you. I also had the pleasure of dealing with Glenda Hall who's patience, reassurance and excellent work ethic helped to keep me calm and focused throughout the whole process. The next time I plan to move I would not hesitate to use Lawrence Rand and would highly recommend them to everyone I know. Just to follow up on my previous review - I have just sold through Lawrence Rand again. Once again they have been a rock through the whole process although Glenda Hall is defiantly the person you want on your side - without her dedication and hard work my sale could have taken a lot longer. Cannot thank her and the team enough and would highly recommend them.

Cilla Β· 19 October 2019

5/5

Google

The team at Lawrence Rand were absolutely amazing and we would not hesitate to recommend to anyone who were thinking of buying or selling a property. We were selling our property through them and can honestly say the process was extremely professional and smooth . Alec and his team were so supportive throughout the process and Glenda made it happen through to completion. We do need to give Glenda a big shout out as she was so helpful and dedicated throughout the process, she explained everything to us along the way and chased all the necessary parties involved - a true asset to the team. Thank you all so much!

Denise Β· 19 October 2019

5/5

Google

We recently used Lawrence Rand to rent out our property. The level of service has been outstanding. We immediately felt assured when Peter visited and helped to provide important guidance on how best to list our property. We didn't feel "sold" at. The communication and guidance throughout by his team was also excellent. They made the process incredibly easy. Furthermore, Peter and his team do not compromise on quality so everything was at a high standard - from brochures to viewings. Thank you Peter and team for such outstanding service.

Sameer Β· 19 October 2019

5/5

Google

Huge thanks to Scott Maltman, who was extremely helpful with my search for a property in the area. Although I was on the cusp offer, due to family circumstances, I couldn't go ahead with the move. Nevertheless, Scott was very understanding and did everything in a professional manor.

Hugh Β· 19 October 2019

Agent replied Β· 18 October 2023

Many thanks for you kind words I will pass this feedback to Scott and if there is anything we can do once you start looking again please contact us Kind regards Peter Lawrence

5/5

Google

That was the best estate agents experience I've had in all the buying, selling and renting I've done over the years. By far! A professional, helpful and problem free service. Glad I made the choice to go for this agent.

Nicole Β· 18 October 2021

Agent replied Β· 18 October 2023

Dear Nicole Many thanks for your kind words this means a lot to the team Kind regards Peter Lawrence Director

1/5

Google

Edited in response: I understand that buyers must be financially checked to ensure sales don’t fall through. However, at the time I was asked to provide all of my financial information, I had not yet made an offer on the property; I was interested in viewing it. I don’t believe it’s appropriate to divulge all of my financial information to you prior to even viewing the house. As mentioned, my mortgage provider could have confirmed that I had a Decision in Principle prior to viewing, and I could have provided my financial information along with my offer, if I decided to make one. My main issue was that when I explained this to the agent, I was asked if they could speak to my partner who they suggested would be better placed to discuss finances. I had not even mentioned having a partner. It felt heavily implied to me that the estate agent felt that, as a woman, I was not the right person to speak to about financial matters and that my male partner would be more knowledgeable about our finances. I highly doubt my male partner would have been asked the same question if he’d made the call. It is not good enough to say that being sexist wasn’t your intention, or that you’re sorry I β€œfeel this way”. Asking to speak to a woman’s partner about financial matters - especially when her partner isn’t even part of the conversation - is misogynistic. I think the agent involved would benefit from unconscious bias training to avoid alienating half the population who, shockingly, are capable of earning money and buying property in the 21st century! I have spoken to many estate agents over the last few months, and none have been as misogynistic, condescending, and off-putting as Lawrence Rand.

Deborah Β· 18 October 2022

Agent replied Β· 18 October 2023

Dear Deborah Many thanks for your feedback, First of all I am sorry that you feel this way and will speak to the staff member involved. I can not comment on what the other estate agents work or act regarding their financial checks on buyers. At Lawrence Rand our goal is to make the moving experience as stress free as possible and when our clients sell their properties through Lawrence Rand we must ensure that buyers have the correct documentation to purchase. By doing this it ensures that both seller and buyer are in the best position which then reduces a transaction aborting, The mortgage market is changing everyday with bank pulling rates and changing products. We are doing this to protect you and the seller as our goal is to ensure people move. I am more than happy to have a chat on the phone regarding this or drop me a e-mail to peter@lawrence-rand.co.uk Kind regards Peter Lawrence Director

5/5

Google

These guys acted and presented in a totally professional and top notch manner. They gave a thoughtful and accurate view and valuation, ultimately exceeding expectations. Photographs and website were of top quality, at all times we felt in control and informed during our sale process. All staff were helpful and considerate at a difficult time, and made the whole process as pleasurable as these things can be. 11/10 for each them in all respects and would highly recommend , this is how the job should be done, a bench mark for your profession. Well done. Alastair Christie

Alastair Β· 18 October 2022

Agent replied Β· 18 October 2023

Dear Alastair Many thanks for your kind words this means a lot to the team. If there is anything you need in the future we are always here to help Kind regards Peter lawrence Director

5/5

Google

Our dealings with Lawrence Rand were very professional and our thanks and appreciation to Harry Tibbey for his assistance and for keeping us up to date at all times during the process. We highly recommend Lawrence Rand Ruislip. Our only issue was dealing with Good Lord - the number of nuisance calls and junk mail increased since dealing with them. They also set up utility services for us without our permission leaving us now with double accounts to try to sort out. It's a shame they marred an otherwise excellent service.

Rhonda Β· 18 October 2022

Agent replied Β· 18 October 2023

Dear Rhonda. Many thanks for your review this means a lot and really does help me to ensure the suppliers we use are working to the standard that we give at Lawrence Rand. I will be taking this up with Goodlord so thank you. We all wish you the best for the future and please if there is anything you need regarding advice on property please reach out and contact us Kind regards Peter Lawrence Founder

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