Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly, helpful, and warm - thank you!
Having found ourselves in scary circumstances after our landlords decided to sell, we have dealt with many Estate Agents in the last five weeks. I can say - hands down - that the people at H&H have been amazing, and treat you like humans not just numbers. Special thanks to Lou & Kelly, who are quick to reply and resolve any worries. Honestly...if you need an Estate Agent, I couldn’t recommend them highly enough.
C.E · 2 October 2020
Agent replied · 13 June 2024
Thank you, Claire. So glad we could help.
★★★★★ 5/5
TrustpilotFriendly, helpful, and warm - thank you!
Having found ourselves in scary circumstances after our landlords decided to sell, we have dealt with many Estate Agents in the last five weeks. I can say - hands down - that the people at H&H have been amazing, and treat you like humans not just numbers. Special thanks to Lou & Kelly, who are quick to reply and resolve any worries. Honestly...if you need an Estate Agent, I couldn’t recommend them highly enough.
Mossie · 2 October 2020
Agent replied · 23 October 2024
Thank you, Claire. So glad we could help.
★★★★★ 5/5
TrustpilotHighly recommend H&H
I highly recommend H&H. Very friendly and efficient.Jackie is a star-always going the extra mile and I believe without this completion would not have happened when it did. Thank you so much - I am loving my new home.
Shirley · 29 May 2024
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotLutterworth Office
We cannot thank Deborah, Beth and Ali enough for their outstanding service and commitment in selling our home and finding our new one. From start to finish the team worked together to provide a friendly yet faultless professional service often responding in the evenings and weekends keeping us up to date every step of the way. Thank you!! Janine and Mark
Janine · 29 October 2022
Agent replied · 13 June 2024
Thank you very much!
★★★★★ 5/5
TrustpilotThe Wonderful Alison and Deborah. Would just like to thank everyone from…
Would just like to thank everyone from H&H in Lutterworth, particularly Alison and Deborah. My husband and I received an outstandingly fast and professional service, which was no mean feat as it was right in the middle of the Covid restrictions. But I would especially like to comment on their friendliness and how much they put us at ease. Thank you guys. You made buying our dream home even more magical
Donna · 12 May 2021
Agent replied · 13 June 2024
Thank you for your kind review, Donna
★★★★★ 5/5
TrustpilotGreat to work with … Lisa was extremely…
Great to work with … Lisa was extremely knowledgeable about the local lettings market and went out of her way to make sure that we understood the whole process.
Ian · 6 November 2024
Agent replied · 13 June 2024
We appreciate this, thank you!
★★★★★ 5/5
TrustpilotHowkins and Harrison are great.
A good efficient sales process. The post offer service was excellent. At least once a week I was informed of the progress of my buyer and their buyer. There was regular chasing of all professionals including lawyers, estate agents and mortgage brokers. Deborah Gray of Howkins was a star. The process would have taken far longer without her chasing.
GR · 4 January 2023
Agent replied · 13 June 2024
Thank you so much for this great review!
★★★★★ 5/5
TrustpilotI would like to thank Howkins &…
I would like to thank Howkins & Harrison and Javed Rahman in particular for their professional service. Javed helped with everything. Both in finding the best property option and in designing documents. Everything was done quickly, well and professionally. I am very happy with my new place of residence. Javed also quickly and professionally resolved business matters (household matters) Definitely recommend Howkins & Harrison to his friends and colleagues. Thank you.
Indra · 7 May 2021
Agent replied · 13 June 2024
Thank you for writing such a kind review.
★★★★★ 5/5
TrustpilotExcellent customer service
I rented a property and Lisa dealt with the whole process. Lisa could not have been more helpful, she made the whole process so quick and simple for me. Definitely recommend
Laura · 18 March 2026
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotWe've recently been looking for a new home.
We've recently been looking for a new home and seen many houses with different agents. Amy from Howkins and Harrison stood out, professional, polite, knowledgable, fast to communicate and customer focused. A pleasure to deal with and we are sorry we didn't buy with Amy, we feel it would have been a smooth process.Thank you Amy,Mark
Mark · 30 March 2023
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotI have been renting a flat via Howkins…
I have been renting a flat via Howkins and Harrisons for more than a year now. Alex Eldred has been exceptional with his customer service. He responds very quickly, and with the right answers.
Joseph · 10 August 2024
Agent replied · 24 August 2024
Thank you!
★★★★★ 5/5
GoogleWe were First time sellers. The Rugby H&H team were quick and effective in their guidance to put the property up for sale. Once on the market, Julian took over. Julian was very responsive to any enquiries and pushed/ moved the sale along quickly, chasing or following up as needed. Happy with the experience and would use again.
Dirge · 13 January 2023
Agent replied · 12 January 2025
Thank you for your kind review
★★★★★ 5/5
TrustpilotBy far the best estate agent we have…
By far the best estate agent we have dealt with throughout the buying process. Amy has been so polite, helpful and in no way ‘pushy’ or off-putting like some others! Infact both of the agents we had communication with treated us with patience, as valued potential customers. We highly recommend this estate agents!
Rachel · 19 June 2023
Agent replied · 13 June 2024
Thank you so much for leaving a lovely review, Rachel!
★★★★★ 5/5
GoogleWe have just sold our property with Howkins and Harrison and they have been so professional and helpful from getting us a good offer on our property right through to the end of the process. They were excellent at finding genuine prospective buyers and showing the property and once we had an offer, they have worked so hard with making sure the conveyancing process proceeded smoothly. We were always kept fully updated at every stage, which was very much appreciated. Julie, Helen and Clair are brilliant at what they do and I highly recommend Howkins & Harrison as estate agents if you are looking to sell your property. Thanks to everyone on the team.
Sarah · 11 October 2025
★★★★★ 5/5
TrustpilotFantastic friendly staff who always…
Fantastic friendly staff who always kept us updated. I would highly recommend them.
Jo · 21 July 2026
Agent replied · 22 September 2026
Thank you!
★★★★★ 5/5
TrustpilotRE email from Alex
Email informative and in response spoke to Alex regarding the deposit money. Found Alex to be helpful and positive and suggested some quotes to put a value on the garden tidy up and clearance for the new tenant.
Eddie · 10 May 2024
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
TrustpilotVery professional
We have viewed several properties with Howkins in Lutterworth and the attentiveness by the team, especially Ali has been fantastic. We are yet to find the perfect property but nothing seems too much trouble. Hopefully you can find us our dream home as compared to some others we have dealt with, you really are very professional.
Tom · 9 February 2023
Agent replied · 13 June 2024
Thank you!
★★★★★ 5/5
GoogleMy experience with Julian Buckenham at howkins and Harrison in rugby, was great! I felt like I was being looked after through the whole process by a very experienced team with great communication always keeping me in the loop with what was happening a long the way, very professional and I felt like Julian went the extra mile, I would definitely recommend!
Adam · 21 June 2022
Agent replied · 20 June 2024
Thank you Adam.
★★★★★ 5/5
TrustpilotVery Helpful
I rent a property through Howkins and my electric had tripped so I called the office at 5.30pm and Drew answered he was only person left in the office.He was so helpful and took his time to provide me instructions with what to do so I can get the electrics back up and running.
Pak-ka · 11 May 2026
★★★★★ 5/5
GoogleExcellent service from H&H. Clair was our main point of call throughout the process and was very helpful and proactive - I couldn’t speak more highly of her. Would recommend!
Grace · 16 October 2025
★★★★★ 5/5
TrustpilotAmazing service from the Lutterworth Branch
I honestly can not thank Deborah and the team at the Lutterworth branch enough for all of their help and support over the past months! We are purchasing a property that is being sold through them and they have gone above and beyond to ensure that the sale moves as quickly as possible. Thank you so much for everything!
J · 12 September 2022
Agent replied · 13 June 2024
Thank you very much for this lovely review.
★★★★★ 5/5
TrustpilotLauren is great
Lauren is great, really helpful, responds to my messages and gets things moving. She’s approachable, knowledgeable and has made my move so easy. I cannot recommend her and the team highly enough.
Tracey · 17 September 2025
★★★★★ 5/5
TrustpilotVery professional met our needs
Very professional met our needs. Good communications and we’re always available. Despite being a long winded process and having a few issues with selling an old property they understood and acted on our behalf to smooth the process out. Have no hesitation in recommending the whole team. Martin,Karen, Holly,Amy and Helen. Thanks Geoff and Moira.
Geoff · 18 January 2023
Agent replied · 13 June 2024
Thank you Geoff and Moira!
★★★★★ 5/5
TrustpilotAlex was great to talk to today
Alex was great to talk to today, putting my mind at ease with a few issues we are experiencing. He was calm and approachable. Gave good advice and understood my anxieties. Thankyou!
Emily · 15 July 2024
Agent replied · 24 August 2024
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.