5/5
Thank you
Iam very pleased and happy with the service that I got today from Drew Stewart. I really appreciate the patience he showed to solve my problem. Thank you Drew for your great support.
Agent replied Β· 24 August 2024
Thank you!
Trusted Agent profile Β· Rugby
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1,004 reviews across 2 platforms
7-11 Albert Street, Rugby, CV21 2RX
Part of Howkins and Harrison, see every office.
Howkins and Harrison's office in Rugby, at 7-11 Albert Street, is rated 4.8 out of 5 across 1,004 reviews on two platforms, including 235 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Howkins and Harrison won in 2026.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
5/5
Thank you
Iam very pleased and happy with the service that I got today from Drew Stewart. I really appreciate the patience he showed to solve my problem. Thank you Drew for your great support.
Thank you!
5/5
Marketing Our Property
We talked to several estate agents and eventually chose Howkins &Harrison to market our property.
Thank you!
5/5
We recently purchased our dream home via Howkins and Harrison in Rugby. We are very pleased with the level of service and the process was made smooth and easy from the viewing to moving in. Clair was friendly, efficient and professional; with timely communications and updates.
Thank you for leaving us a lovely review, we really appreciate it.
5/5
Very helpful
Alex Eldred was very helpful every time we had a request or help in regards with the property we moved.Thank you so much for your help Alex, you are the best ππΌ
Thank you!
5/5
mr drew stewart..admirable representative for howkins and harrison
i have not written recommendations beforehand but then it is rare to get the service and help i have received from mr drew stewart...not only today but over the past few weeks. he has been dealing with a leak from our flat into the one below, for which he has the responsibility to rectify. he has been caring, sensitive to resident's needs, and simply a delight to deal with...a rare commodity in my experience these days.he has led me through the process, helped me with all questions, courteous when at the property, knowledgeable and has made a difficult problem very bearable. a big thank you to you.
Thank you!
5/5
Thanks to Alex
Thanks to Alex and team for quickly acknowledging and addressing maintenance issue in the flat. Alex is very professional in handling the issues and makes sure they are resolved quickly. Much appreciated.
Thank you!
5/5
Drew Stuart the best
Drew Stuart the best! He always helps with anything immediately! He contacts the mechanics the fastest and sends them if there is any problem! I can only say positive things about him!
5/5
I have rented the same property for 17β¦
I have rented the same property for 17 years and this year was the test when the 45 year old boiler came to its natural end, I contacted Alex and within couple of weeks, it was sorted, he pushed it through and was helpfu throughout even with my countless calls. Most recently sorted damage caused by heavy rain coming through ceiling and assisted us to get hedge cut. He is on the case and returns calls and emails professionally.
Thank you!
5/5
Howkins and Harrison were professional from the start of the sales process to the very end. Jenny ensured that we were kept up to date and kept us calm during those tense moments when it looked as if the chain may have collapsed. I am currently selling another property elsewhere in the country and using a different estate agent - and I wish that they were as proactive and supportive as Jenny was.
Ah, thank you Jacqueline. Best wishes with your other property!
5/5
Drew was polite
Drew was polite, friendly and helpful. He understood my issue and got onto it straight away helping to sort it out. I was very satisfied with the customer service I received.
Thank you!
5/5
Great experience with Jessica
I have dealt with Jessica Hunt over the last week on the purchase of a property. Communication has been prompt and clear making the process significantly smoother than past experiences.
5/5
Alex has been very helpful
Alex has been extremely helpful with our landlord check-out process and helping to arrange for the property to be prepared following that. His communications were quick, clear and very well laid out.
Thank you!
5/5
We bought our house through Howkins and Harrison Lutterworth branch, mostly dealing with Beth and Alli. Both were very professional and went the extra mile. They also usually knew more than our Solicitors! Thank you both for helping with what was a stressful experience at times, particularly Alli who went above and beyond taking care of our boisterous 5 year old while we measured up the property on our second viewing.
Thanks so much Pamela!
5/5
I cannot recommend Helen in the Rugby office highly enough. She was a pleasure to deal with and kept me in the loop with regular weekly updates on our sale and purchase. She was honest, caring and full of integrity throughout the whole process.
Thank you so much for your lovely review, Michelle.
5/5
Alex came out to do an inspectionβ¦
Alex came out to do an inspection today, great asset to your business extremely helpful couldnβt do more . Many thanks Alex
Thank you!
5/5
We have used Howkins and Harrison for years. They rented out my UK Barn when I moved to Australia and then sold it. We had another rental in Rugby which they then managed and sold recently. Being overseas adds a new dimension as you cannot view the property and rely on accurate feedback and even meter readings. Which we got. Full marks to Helen Thomas for keeping in touch and monitoring the sale on a daily basis and to Robert Eyton-Jones for the overall supervision and the regular phone calls. We miss his phone calls now but sadly have no more houses to sell !
Thank you so much.
5/5
Fast and supportive
I had a nice experience with H & H. I raised two isuues amd both of them were taken care of in a professional way. Fast and effective service; thank you Alex!
Thank you!
5/5
Lisa attended me during all the processβ¦
Lisa attended me during all the process renting my flat. She was so kind and professional. Indeed, always aware if some problem is going on, replying fast and efficiently.
5/5
Very proficient and responsive
We have used Howkins and Harrison for years. They rented out my UK Barn when I moved to Australia and then sold it. We had another rental in Rugby which they then managed and sold recently. Being overseas adds a new dimension as you cannot view the property and rely on accurate feedback and even meter readings. Which we got. Full marks to Helen Thomas for keeping in touch and monitoring the sale on a daily basis and to Robert Eyton-Jones for the overall supervision and the regular phone calls.
Lovely, thank you!
5/5
Vikki is absolutely amazing
Vikki is absolutely amazing, she managed to sort my window and the door handle out. Thank you so much!
5/5
I called and enquired about a propertyβ¦
I called and enquired about a property and Lauren was excellent. I speak to many agents and felt Lauren really knew what she was talking about and was very helpful. Thankyou
Thank you!
5/5
H&H 5 Star which is rare
From start to finish Jamie has been very professional. Th best estate agent ive dealt with in 10 years. Knowledgeable of the seller side, the buyers side and the market. Good communication and straight to the point. Will use again
That's great to hear!
5/5
Wonderful Estate Agent - you donβt hear that very often!
After a poor experience with our first estate agent I am delighted we selected Howkins & Harrison to sell my Mums house. Special thanks to Jamie and to David for looking after the process so well and making what could have been a painful process a simple one.
Thank you.
5/5
Alex
Thank you Alex for your prompt attention given to the problem at our rental property. A satisfactory result for both our tenants and ourselves. All sorted within the day reported.
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Howkins and Harrison, Rugby won Trusted Agent; Howkins and Harrison, Towcester won Gold; Howkins and Harrison, Atherstone won Trusted Agent.