Howkins and Harrison LLP reviews in Rugby

★★★★★ 5/5

Trustpilot

Finally we have completed on our house…

Finally we have completed on our house sale during this exceptionally difficult time. I would like to thank Karen and the team for all their hard work in managing the process. I can honestly say that without it I would have given up many times during the 7 months it took the get over the line. A big thanks also goes to Mark and the letting team that managed the property over the last few years.

Biscuit · 28 April 2021

★★★★★ 5/5

Google

We purchased our first home through Howkins & Harrison and Chris was brilliant. I've worked with many estate agents due to by job and found Chris to be a breath of fresh air - one of the best agents I've ever dealt with. He kept us up to date, chased solicitors and was very professional and friendly. They'll definitely be our first point of call when we come to sell in the future.PositiveResponsiveness, Professionalism

Victoria · 27 August 2021

★★★★★ 5/5

Google

We were First time sellers. The Rugby H&H team were quick and effective in their guidance to put the property up for sale. Once on the market, Julian took over. Julian was very responsive to any enquiries and pushed/ moved the sale along quickly, chasing or following up as needed. Happy with the experience and would use again.

Dirge · 21 June 2023

★★★★★ 5/5

Trustpilot

A big Thankyou to Vanessa

A big Thankyou to Vanessa from Howkins and Harrison’s for helping me arrange the rental for my property. She was very professional and help me every step of the way, I would not hesitate to recommend Howkins and Harrison to anyone, they definitely give you a one to one professional service. Many Thanks Julie

Sharon · 5 October 2023

★★★★★ 5/5

Trustpilot

Rented a property through Howkins &…

Rented a property through Howkins & Harrison’s for the last 3 years and Lisa Swinnerton has been absolute star throughout our time there all the way to us moving out this week. Always willing to help resolve any issues we had. Friendly and caring. Thank you Lisa!

Estelle · 1 March 2024

★★★★★ 5/5

Trustpilot

Best experience ever

Best experience ever! The first day we went to go view our new house we met Lisa Swinnerton who was very polite, she answered every question we asked, very professional. Definitely knows her job inside out. She was an absolute gem and got us moved into the house under two weeks, it was a very swift move. Lots of thanks Lisa.

Lexi · 23 February 2023

★★★★★ 5/5

Google

Bought our house through Howkins & Harrison Rugby and had a great experience from start to finish. Special thanks to Helen who looked after everything and kept us updated throughout the process. Would recommend!

Jo · 11 October 2024

★★★★★ 5/5

Trustpilot

Excellent team work from my managing agent

Howkins and Harrison are my managing agent. The tenant vacated, and we reviewed the property and planned a refurb, including new cooker. They had their trades people and contacts. We worked together, agreeing prices etc. Everything went smoothly and according to plan. On the first week after completion they had found a new tenant, paying an increased rent. Excellent work. Thanks go to Mark, Javed and Evie.

Michael · 30 June 2022

★★★★★ 5/5

Trustpilot

Drew is absolutely fantastic.

Drew is absolutely fantastic.A credit to the company. Everything is explained clearly and efficiently and he answers all questions you have with confidence. All promises are followed through and quickly at that. Genuinely a lovely guy and has made the experience with the company spot on.

Holly · 8 March 2024

★★★★★ 5/5

Google

I would strongly recommend Howkins & Harrison when considering which agent to appoint regarding selling your house. Mike Cruckshank dealt with both our sale and purchase. He got potential buyers through our door as soon as we went to market and got us a successful sale and purchase. He was very professional, knowledgeable, pragmatic and approachable throughout the entire experience. It was a real pressure dealing with Mike. I recommended Mike recently to a family member and again he has successfully achieved another sale and purchase within a very short timescale. Well done Mike we will always recommend Howkins & Harrison, 5 star service on every level.

Jane · 22 June 2019

★★★★★ 5/5

Trustpilot

Fabulous team at northampton branch…

Fabulous team at northampton branch David has sold several properties on our behalf always being our advocate and keeping us appraised and advised during each step of the process always available and responsive. Would not use any other estate agent thank you David and team

Of · 23 March 2024

★★★★★ 5/5

Trustpilot

Alex was very helpful as he listened to…

Alex was very helpful as he listened to me and promised getting back to me as soon as possible. Guess what, he did after 5mins with good news of getting a new machine. Thanks to Alex.

Eddy · 30 August 2024

★★★★★ 4/5

Trustpilot

Excellent customer service

We were recommended Howkins and Harrison by friends. All appointments made were kept and our agent Javed went out of his way to make sure the property was marketed in good time in order to secure the right tenant. The photos and description of the property were good and we had a tenant within 2 weeks of marketing the property.

Andy · 16 February 2023

★★★★★ 5/5

Google

Buying our house through Howkins and Harrison was such a smooth, positive experience from start to finish. The team were friendly and supportive as well as keeping us well informed throughout. Julie specifically went above and beyond to ensure the process was as stress-free and efficient as possible. She was proactive and on hand to answer any questions or concerns. I’d highly recommend buying or selling with Howkins and Harrison, their professionalism and personal touch really sets them apart.

Zoë · 16 November 2025

★★★★★ 5/5

Trustpilot

Quick response to issues

Alex has been really quick to respond to my emails and has been in contact with the landlord and contractors regarding two issues that i raised. Highly recommend Alex and Howkins & Harrison. Far better than another agency that we deal with!!

Katharine · 1 May 2024

★★★★★ 3/5

Trustpilot

Purchase of a house:

Purchase of a house:Generally we have low opinions of estate agents, so its very brave of this agent to ask for our review! This is our personal experience for this purchase, so might not reflect everyone else's experience of this agent. We have made 4 purchases and 4 sales so have some relevant experience in this arena.Positives: For the offer process and after our offer was accepted the office team were brilliant, very helpful and prompt in answering enquiries, this continued right through until exchange - in this area we would have provided 4 maybe 5 stars without hesitation except for a big issue. On final our inspection the house was found to have massive hole in the floor, we were not told about this although it was known about. When we tried to renegotiate the agent was rather rude, which let down the scoring here.Negatives: What let everything down was the viewing experience. The person (although pleasant) sent to conduct the viewing had, or offered no information whatsoever about the property. As an potential customer this left us with the thought "if we had paid for this agent to sell OUR house would we be happy?" as there was no "Upselling" or attempt to "sell" the property and obtain the highest possible price. So as a selling agent we think there is room to improve. On the final viewing (when we found the hole in the floor) we were met with a similar negative experience, feeling fobbed off and been a nuisance.Secondly the house was marketed well before is was legally ready to sell, resulting in a long delay in the purchase. The house Title was not correct, the vendor did not have the right authority to sell and there was a charge (mortgage) on the property that was not revealed until the last minute. Therefore as an agent they should have applied proper checks and advised the seller and purchaser of this at an early stage.Summary:If you are a buyer then you will find an average agent so not a problem, and you might get a good deal as there is no "up-selling" going on! But you have to take a big leap of faith all is well and do a lot of homework yourself. Don't expect a car salesman's welcome and charm at the property either! As a seller we would probably ask them for a valuation, but would be really insistent we would be paying for them actually do the salesman's part in the "selling of our house" before using them as a selling agent.As we first said, this was our experience and might be unique, so give them a try but make sure you are clear on what you expect.

M&S · 18 September 2018

★★★★★ 5/5

Trustpilot

I have just sold my house with Howkins…

I have just sold my house with Howkins & Harrison and I have no doubts in highly recommending them to anyone who needs to sell their property. Trust me, they are not like the "usual" estate agents. The continued care and attention that I was given throughout the process of buying and selling was second to none. Not only do you get support from them individually, all the team are happy to help. Messages are received and responded to immediately. The attitude of the staff is impeccable. If you have a problem, a need or just reassurance, there is always somebody at hand to give that. Their knowledge and professionalism is first class, but, I believe, more importantly, they really do care. They are always on hand to speak to solicitors and other agents in the chain. Buying and selling houses is very high on the list of stresses of life but having Howkins & Harrison there for guidance and support is vital! I have to mention Michael Cruickshank who introduced me to Howkins & Harrison and took fabulous photographs of my property. Thank you so much Michael. Christopher Ollerenshaw was my main contact and he is the sweetest, kindest and the most professional man to have look after you when selling your property. Julie Tavinor was brilliant and always reassuring and, of course Ann who made my brochure look amazing. I'm sorry if I have forgotten to mentioned anyone else, and thank you again to the whole team. You've made the process of my move so much smoother, and I cannot thank you all enough. Finally, anyone thinking about selling their property, it is an absolute must that you contact Howkins & Harrison first.

Ley · 4 July 2018

★★★★★ 1/5

Google

Absolutely terrible service. Booked a viewing before they knew if they could get the keys or not. Rang me last minute to say they couldnt get the keys so wasted money on the non-refundable train tickets. Would have signed the contract there and then once seeing the property. They lost a customer who would have taken a property off them which has been up for two months after multiple people didn't secure it. Also didn't get sent the viewing address and wasted my time. Never will use again.

Josh · 11 October 2024

★★★★★ 5/5

Trustpilot

A huge thank you Jackie Hazell

A huge thank you to Jackie Hazell and all the team at Ashby branch who steered me through selling my uncle's house as his attorney. They were familiar with the situation and helped me every step of the way with their reassuring professional manner. I felt that I was in safe hands.

Mrs · 31 August 2023

★★★★★ 5/5

Trustpilot

Howkins & Harrison Rugby branch ……

Howkins & Harrison Rugby branch … excellent service, pleasant staff

Consumer · 24 August 2026

★★★★★ 5/5

Trustpilot

Above and Beyond

I am in the process of purchasing a property that Howkins and Harrison had up for sale.I cannot speaking highly enough of one member of staff that has gone above and beyond for me to get this sale completed.After being off for two weeks she came back and I called her at 9-15 on the morning of her return by lunchtime she had the answers that I had been waiting for over a month for my solicitor to get!!She literally set too until she got the answers. She also helped to sort the completion date as again the solicitor was getting no where!She was constantly in contact with me to keep me updated.I highly recommend the excellent work that Angie did for me and she is truly a valuable asset to Howkins and Harrison’s.

Suzanne · 4 October 2024

★★★★★ 5/5

Trustpilot

Issue resolved promptly and with friendly service

A small but annoying problem at my property was brought to my attention by Jackie Johnston. Jackie was fast and efficient in communicating with me and resolving the issue - I was impressed by her service!

Mrs · 30 July 2024

★★★★★ 5/5

Trustpilot

H&H Alex

Alex from H&Hi would just like to say thank you to Alex for great support with my rental property and dealing with any issue promptly great job would recommend thank you ALEX

Imran · 3 October 2024

★★★★★ 5/5

Google

Couldn’t have been happier with the service from H&H! Clair and the team were incredibly supportive and attentive during the sale of our house. They helped us handle some difficult situations and took them off our plate, meaning we could focus our attention elsewhere. Would definitely recommend!

Victoria · 23 December 2023