Every review we hold for the Rugby office, from every platform, shown as written. First names only.
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5/5
GoogleWould just like to share my initial purchase experience with Howkins and Harrison, the house guide who met us at the property was fantastic. She had obviously taken time to research the house and she was a credit to the sellers, a real positive. We were vey motivated to buy and it was very clear that "offers over" was needed, but unfortunately not accepted as a the sellers were offered the same amount by a cash buyer. We were disappointed but Julian was very sympathetic to our position and when the cash buyer revealed that he needed to sell a property to proceed Julian very promptly re-engaged with us and our offer was accepted. It was a tense experience for us - but well handled by Julian who got us there in the end.PositiveResponsiveness, Professionalism
Richard Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you Richard. Delighted that Julian was able to help you.
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5/5
GoogleMany thanks to all of the guys and gals at Howkins & Harrison who were involved in the sale of my property making the whole process as easy and stress free as possible. Right from production of the sales particulars, arranging and carrying out viewings and following up the transaction to completion they were great. They were always professional, helpful and friendly and communication was excellent throughout the process. A special mention to Julian who was excellent in keeping me up to date as matters progressed and I never had chase anything, it was always done for me without prompting. Would recommend H&H without hesitation.
Andy Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you Andy
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5/5
GoogleThe service received from Howkins & Harrison, in particular Jenny Ponder has been amazing. They handled all the viewings in my absence and was always kept up to date with all the viewings and feedback in a timely manner. Within 3-4 months of having my house on the market with H&H, we had a formal agreed upon offer. The service from start to finish has felt personal.
Would highly recommend Howkins & Harrison for anyone looking to sell their property in Rugby!
Hussain Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your kind review.
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5/5
TrustpilotBrilliant agency and one I would highlyβ¦
Brilliant agency and one I would highly recommend! Lisa Swinnerton has been ace, quick and efficient with fluid lines of communication. She has been great to deal with, very proactive and very competent at what she does. What we liked the most was how she works at pace with a sense of urgency. Great customer service. Thank you Lisa Swinnerton.
Sam Β· 13 September 2023
Agent replied Β· 13 June 2024
Thank you!
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5/5
TrustpilotExcellent service
We have used Howkins and Harrison in the past and have come to them again as we find that they provide an excellent service in all areas of the buying and selling process. The staff are all friendly and efficient, nothing is too much trouble, they are happy to go above and beyond. Thank you to all team members and we look forward to another successful sale!
PROCTOR Β· 28 April 2026
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5/5
TrustpilotLutterworth Office - Dream Team
As a Property Solicitor I work with estate agents on a daily basis and I'm always pleased when I see that the Lutterworth Office is dealing with one my files - Ali Bent recently has been an absolute star. We worked very hard to get a particular sale over the line. Her help was so appreciated. Keep up the good work!
Customer Β· 10 August 2023
Agent replied Β· 13 June 2024
Thank you so much for leaving us a great review!
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5/5
TrustpilotLisa Swinnerton has been veryβ¦
Lisa Swinnerton has been very professional and extremely helpful with my case in renting a property. Understood my situation and was able to help accordingly. The process of renting has been very smooth and easy to navigate thanks to the Good lord app that they use.
Lisa Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you!
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5/5
GoogleA big thank you to Clair who has gone above and beyond by working with utmost professionalism, kindness and responsiveness. If you are looking for an estate agent who is fabulous at what she does, Clair is your go-to! 10/10.
Alfred Β· 27 October 2025
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5/5
TrustpilotWould just like to say that we haveβ¦
Would just like to say that we have received an amazing service from Howkings and Harrison rugby but in particular Iβd like to say a huge thanks to Jenny ponder your help and understanding and much needed direction in regards to our house sale has been above and beyond and Iβd like to add that I would recommend Howkings and Harrison to anyone looking to sell ect and after hearing you will soon be leaving for retirement I wish you every happiness in your future and a huge Thankyou for all you have done for us π
Karl Β· 20 March 2021
Agent replied Β· 13 June 2024
Thank you Karl.
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5/5
TrustpilotExceeded expectations thank you
Howkins & Harrison Rugby has been working with us with the sale of my late Father's property. We have received fantastic service from the agent right from the start with super particulars and images and excellent communications right through restricted times. There were never any issues and special mention must be given to Julie Tavinor who worked with us post sale and Jenny Ponder who sold the house twice for us! Thank you Howkins & Harrison and we definitely made the right choice of agent!
Jonathan Β· 26 February 2021
Agent replied Β· 13 June 2024
Thank you for your review, Jonathan
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5/5
TrustpilotDiligent, firendly and helpful.
The staff at Lutterworth Branch in particular Ali & Beth, they were diligent, friendly and helpful all the way through the sale. Where necessary they were proactive with others involved to ensure things kept moving. Phone calls were taken and calls returned as promised and they took time to understand factors unfamiliar to them in that I was buying in Scotland where procedures are different.
Margaret Β· 10 March 2023
Agent replied Β· 13 June 2024
Thank you Margaret!
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5/5
TrustpilotBoth Lisa and Nikki were so helpful andβ¦
Both Lisa and Nikki were so helpful and professional during the arrangements for my tenancy. They did exactly what they said they would do and also followed up when they said they would. I really couldnβt have asked for more from this team. I would have no issues at all dealing with them again and would highly recommend them to you.
Mandy Β· 1 July 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a kind review, Mandy. We are glad we could help.
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5/5
TrustpilotFantastic Agents!
Cannot recommend Howkins and Harrison more! Latest viewing by Alex Eldred was smooth and easy (even got to recommend some paint for his new house, Homebase, Wood Shavings!!) Lovely team, always welcome back for coffee :)
Tanya Β· 15 November 2024
Agent replied Β· 24 December 2024
Thank you!
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5/5
TrustpilotGreat interaction with Drew
I have had the best interaction with Drew who has been managing the property that I am in .. a few challenging conversations however Drew has been very honest, considerate and taken on board my concerns and acted on them with the best interest for all concerned. Thank you β¨
M Β· 7 March 2024
Agent replied Β· 13 June 2024
Thank you!
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5/5
TrustpilotThat there in safe hands with this company
Cannot thank Lisa swinnerton enough for all she has done and continues to do for me in helping me secure my tenancy. Lisa went above and beyond to help me. Would highly recommend Howkins and Harrison and if you get the pleasure to deal with Lisa youβre in safe hands.Lisa is an asset to this company.
Faye Β· 23 October 2023
Agent replied Β· 13 June 2024
Thank you for your lovely review, Faye. We are so glad Lisa could help with securing your tenancy.
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5/5
TrustpilotViewing with Jenny Ponder
Just wanted to leave a comment on how amazing our experience has been so far. My husband and I viewed a property with estate agent Jenny Ponder on 30th October. Unlike many viewings we have had with other estate agents, Jenny was so friendly , honest and super enthusiastic from the get go. Often our experience has been that we almost felt we were an inconvenience to the estate agent that was showing us round - but not with Jenny. She is passionate and was extremely respectful in her service to the vendor too - it felt very personal. Jenny said she would keep in contact with us throughout the day (which she did), she called when she said she would and she was organised, professional but totally approachable and friendly. We have been lucky to have had our offer accepted and will hopefully deal with Jenny throughout!
Sarah Β· 1 November 2020
Agent replied Β· 13 June 2024
Thank you for taking time to write this review!
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5/5
GoogleSelling a house is really stressful, but Helen Thomas and colleagues at Howkins and Harrison in Rugby really made the process easy for us. From the first visit we felt valued and in safe hands. Communication was always good and I felt that H&H really cared about us and our house. I can strongly recommend Helen and team.
Nicola Β· 25 August 2023
Agent replied Β· 20 June 2024
Thank you for leaving us a great review. We really appreciate it.
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5/5
TrustpilotExcellent Customer Service
Having recently purchased a property in Potterspury from H & H, I was taken by their friendly and personable service. They were considerate and thoughtful and their Manager Karen Bishop could not have been more helpful. She made me feel like I was her client and she kept me informed every step of the way. I would highly recommend Karen and her team to both sellers and buyers. Keep up the great work and thanks again. Ray
Ray Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you Ray, for your kind review
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5/5
Trustpilotexcellent experience in difficult times
Came down from Scotland for a gruelling week of house hunting in rural Northants, Beds and Bucks using a number of estate agents.I recognise the difficulty the COVID-19 pandemic has caused those involved with property sales and delighted to say all the agents we used were meticulous in managing viewings.I was particularly impressed with the performance of the staff at Howkins and Harrison. Very professional , knew their geographical area and were extremely helpful. Sadly for them I bought a house with another agent, no fault of theirs though. If I have to sell the house Iβm buying Howkins and Harrison will receive the instruction.Particular thanks to Holly, Karen and Julian.
John Β· 26 September 2020
Agent replied Β· 13 June 2024
Thank you John. The very best with your move!
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5/5
GoogleHad my property fully managed through their Lettings service for the last 14+ years. Dealt with numerous excellent staff but especially Mark who has always been incredibly helpful and professional. Definitely one of the best Lettings teams Iβve dealt with and would highly recommend.
Neil Β· 24 August 2025
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5/5
GoogleJulie and the team at Howkins & Harrison were so easy to work with for our recent purchase. Communications were friendly, efficient and professional from the first viewing, all the way through to completion and the day I dashed frantically into the office to pick up the keys to our new home - mere minutes ahead of the movers arriving!
Maeve Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you very much for leaving a kind review, Maeve. We are glad we could help.
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5/5
TrustpilotIβve had a great experience with H&H
Iβve had a great experience with H&H, with Evie in particular. Very responsive and accommodating.
Bobby Β· 22 August 2026
Agent replied Β· 31 May 2026
Thank you!
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5/5
TrustpilotAlex was fantastic
Alex was fantastic - I reported a broken appliance and it was replaced within 4 days, even with a long Bank Holiday to contend with! H & H are a great lettings agency, and weβre lucky to also have a great landlord. Thanks for all you do!
Ella Β· 30 March 2024
Agent replied Β· 13 June 2024
Thank you very much Ella!
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5/5
TrustpilotHowkins and Harrison Lutterworth branchβ¦
Howkins and Harrison Lutterworth branch have been a pleasure to work with! We had a difficult chain towards the end and the team (Ali especially) were always at the end of the phone! We managed to sort everything out between us and I hope we cross paths again! From one grateful Estate Agent to another⦠Thanks Ali :)
Darcie Β· 17 July 2023
Agent replied Β· 13 June 2024
Thank you for your kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.