Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTerry at Edward Knight helped us successfully complete a very tricky sale in the face of a shaky buyer chain and solicitors that proved difficult to deal with. He helped enormously by providing information through the agent chain and buyers when information from solicitors was scarce, proving an invaluable resource. Recommended. We chose Terry from a pool of around 5 agents initially, his mixture of professionalism and personality is an ideal mix for getting a house sale closed.
Steve · 28 June 2024
★★★★★ 5/5
GoogleBecky went the extra mile to find us a house to rent. I couldn’t recommend Edward knight enough the team are a pleasure to deal with, very friendly and professional. I would not hesitate to use them again!
Brodie · 6 July 2019
Agent replied · 5 July 2023
Thank you Brodie, we very much appreciate your comments
★★★★★ 5/5
GoogleA very professional and reliable agent.Clare was wonderful nothing is to much for her she always ready to help.I would highly recommend them
Colin · 8 September 2022
Agent replied · 5 July 2023
Thank you Colin, your review is extremely appreciated by Clare and the Edward Knight team.
★★★★★ 5/5
GooglePaul was very friendly and helpful for us as first time buyers. He made sure we were still able to get the keys despite the current situation and we cant thank him enough.
Thank you!
Jack · 5 July 2020
Agent replied · 5 July 2023
Thank you Jack, Greatly appreciated
★★★★★ 1/5
GoogleVery terrible service, I spoke to a guy on the phone and right from the start seemed like an inconvenience to him , did not want to help , was very rude, I said il call him back he’s like ‘don’t bother, no need to’ repeatedly even though I was trying to enquire about a property and kept talking over me, very unprofessional and overall seemed like a Mickey Mouse company.
The · 9 August 2022
Agent replied · 5 July 2023
We are very sorry to hear of this experience, however we have had no such phone call take place in our offices, are you sure you have the correct agency ? Please call me to discuss this at your convenience on 01788 543222 ask for the manager, I would be happy to help if I am able.
★★★★★ 5/5
GoogleDanni was very professional and I couldn’t recommend Edward knight enough.
Evie · 3 September 2023
Agent replied · 1 October 2023
Thank you Evie, Danni is delighted with your review and we appreciate you taking the time to tell others.
★★★★★ 5/5
GoogleWe have just moved from a house in Clifton upon Dunsmore to a bungalow in the same village. The sale was handled by Edward Knight estate agents initially by Terry, and then for the rest of the process over the next three months or so from the viewings until completion the matter was handled by Paul. The service has been excellent from start to finish, in particular from Paul who was continually polite, and efficient at all times. A very professional individual who was a pleasure to deal with, made the whole process achievable and as less stressful to my wife and I as possible.
Wayne · 29 April 2024
★★★★★ 1/5
FacebookWe booked to view a house but had to postpone it due to having to self isolate. I advised them I would be out of isolation 4 days after the original appointment date. They said they would contact me to rearrange the viewing. When I didn’t hear from them I phoned and was told someone would call me back. No-one called me back and now the house is marked as ‘under offer’. I’m glad I didn’t sell through them!
Sarah · 7 April 2021
Agent replied · 1 October 2023
This has happened twice to me !!
★★★★★ 5/5
GoogleAmazing experience using Edward Knight. We spotted the house we bought just by chance. From booking the initial viewing through to valuing and ultimately selling our home, Terry at Edward Knight was so professional, supportive and responsive. Edward Knight helped keep the chain moving and iron out any issues, ensuring our experience was as stress free as any house move could be. Thank you so much for helping find and move us into our dream home!
Aureilia · 28 June 2024
★★★★★ 5/5
GoogleI had one of the nicest most obliging nothing was too much trouble estate agent .Terry was always considerate and most helpful
Evemia · 5 July 2022
Agent replied · 5 July 2023
Thank you Evemia, what a pleasure it was doing business with you, we miss you three already 🐶 …
★★★★★ 2/5
GoogleDisappointment on all fronts.
They talk the talk but not walk the walk.
Very nice people are in the team at rugby, not pushy and professional, BUT, nothing really happened in terms of service after the initial contact. Had to chase for results until they stopped replying. They redid the pictures to advertise our property which looked bland and overexposed, clearly hindering interest in the potential tenants. The brochures had blank pages and in general the quality of it all was poor.
Cris · 29 March 2024
★★★★★ 5/5
GoogleAlways a 5-star experience! Theres a reason why Edward Knight are so busy & people feel confident in allowing them to both sell & rent out their homes-they are just the best in their field and brilliant at what they do. I rented a property from them recently & everything was seamless, from the viewing, admin process, right through to support & finally receiving my entire full deposit upon vacating the property. They are a joyful bunch to deal with which always helps & truly professional & thorough in all that they do! I often find the entire house-moving process quite stressful but dealing with Edward Knight sure helps alleviate some of that & i wouldn’t hesitate to recommend them to anyone. A big thank you especially to Harriet, Clare, Simon & the team!
Jennifer · 29 March 2024
★★★★★ 5/5
GoogleMy wife and I have had three estate agents to view our property with a view to sell. The first two who can't be named did price the house but gave no feedback which was requested. However the third estate agent, Edward knight, from day one we have had nothing but professional support not only in selling our home but also put a great effort in to find us a new home. Going forward, should anybody want to sell their property we would wholeheartedly recommend Edward knight.PositiveResponsiveness, Quality, Professionalism, Value
Philip · 28 August 2020
Agent replied · 5 July 2023
Thank you very much Mr Middleton, it’s been a pleasure doing business with you and we very much appreciate your comments.
★★★★★ 5/5
GoogleI would recommend anyone selling their property to do it through Edward Knight Estate agents. The service Paul provided me was absolutely fantastic. He ensured that I was informed on what was going on throughout the whole process and was always going above and beyond what I expected from a real estate agent to manage the few roadblocks along the way.
Thanks again Paul, Terry & Co!PositiveResponsiveness, Professionalism
Matthew · 28 August 2022
Agent replied · 5 July 2023
Thank you very much Matthew, it’s been a pleasure doing business with you and we hope to hear from you again in the future. Very best from all the team at EK
★★★★★ 1/5
GoogleVery disappointed with the service. For over 1,5 years we have never been late with any payments, not even one day. When we move out we have been waiting to get our deposit back a month when we urgently needed money. I had to text them and remind about this few times. On the top of that i had to answer lots of stupid questions which one they should know alreday! Like they never seen the inventory check and the flat. Dont reccomend at all.
Magda · 5 July 2020
Agent replied · 5 July 2023
We are sorry to hear about your experience after leaving one of our properties. At Edward Knight we strive to improve our service wherever possible, we promise to use your feedback to help better ourselves in future - Many thanks from all the team at Edward Knight Estate Agents.
★★★★★ 5/5
GoogleI selected Edward Knight as my agent for selling my cottage in Wolston, as they were local in Rugby.
Out of the three agents who valued the property, EK were the most professional and realistic with regards to marketing and price.
The property had a steady stream of viewings and a suitable buyer was found in about 12 weeks.
Even when some minor items were disputed on the survey, EK were very helpful in settling the problem.
Communication was always clear and prompt.
Overall, a very positive experience with EK.
Ben · 5 July 2020
Agent replied · 5 July 2023
Good to hear from you Ben and thank you for your kind words.
★★★★★ 5/5
GoogleWe had a couple of estate agents out to talk about selling our house, we decided to go with Paul from Edward knight, and we are so glad we chose this estate agents. Excellent service from Paul. He was always there if we needed him, nothing was too much trouble, Paul gave good, honest advice and was there for us every step of the way. I would 100% recommend this estate agents. Professional, helpful and easy to talk too. The best estate agents in the rugby area. Thank you Edward knight for a stress free move.
Lisa · 5 July 2020
Agent replied · 5 July 2023
Thank you very much Lisa, your comments are very much appreciated.
★★★★★ 5/5
FacebookWe bought our home with Edward Kinght and found them both efficient and friendly. Not only did they help focus on the right house for us, but also the right area to meet our needs. The sale process was smooth throughout. Recently I recommended them to a neighbour who has been bereaved. She has had several viewings, alot of interest in her house. Terry Dainty has not only been professional, but also been compassionate in the delicate situation. I would have no hesitation in recommending them.
Corrina · 24 June 2020
Agent replied · 1 October 2023
Thank you very much for your kind words. Much appreciated !
★★★★★ 5/5
GoogleI have just sold my house through Danielle at Edward knight she was very professional and allowed me to achieve the best price for my property. She was very easy to deal with I would happily recommend her to family and friends
Jacob · 28 June 2024
Agent replied · 24 October 2024
Thank you Jacob, much appreciated
★★★★★ 5/5
GoogleGreat Estate agents couldn’t have asked for more. Sold our flat quickly and kept us in the loop at every stage. Went the extra mile for us, thanks Jamil and team!
Matt · 5 July 2020
Agent replied · 5 July 2023
Thanks Matt, much appreciated and hope your keeping well
★★★★★ 5/5
GoogleCurrently in process of buying a house through Edward Knight and can highly recommend them. In particular communications have been excellent. Unforeseen complications have arisen due to Covid yet Terry Dainty has kept all plates spinning and the purchasing process on track. Regular communications and reassurance have lessened the stress levels! You never really know how good someone / a company is until you hit difficulties - rest assured, Edward Knight is a good one. Thank you.PositiveResponsiveness, Professionalism
Lesley · 28 August 2020
Agent replied · 5 July 2023
Thank you Lesley, very much appreciated.
★★★★★ 5/5
GoogleTerry was great from viewing to completion. He always went out of his way to put my mind at rest and help in anyway he could.
Samantha · 5 July 2021
Agent replied · 5 July 2023
Thank you Samantha, much appreciated
★★★★★ 5/5
GoogleWe recently moved house and Ayden at Edward Knight acted as the estate agent for the property we purchased. Throughout the whole process he was very approachable and professional and despite the fact that he did not represent us, still helped us with anything we asked. We had made the mistake of using an online estate agent who offered no assistance whatsoever in managing the chain and without Ayden's assistance, it did look at one point like the chain may have fallen through. If you require an estate agent in Rugby I would definitely recommend them
Craig · 6 July 2019
Agent replied · 5 July 2023
Thank you Craig, it was a pleasure dealing with you, have a great 2019 in your new home
★★★★★ 5/5
GoogleAfter nearly 2 years search we eventually found the house our dreams and with Ayden’s help they managed to sell our property within a few days enabling us to secure the house. Everyone knows buying and selling is always a stressful time but Ayden and Terry did their upmost to ensure the transaction was smooth and as stress free as possible. After dealings with a number of estate agents I would definitely recommend Edward Knight, we hope never to move again but if we ever did we wouldn’t hesitate in using them !
Amara · 6 July 2019
Agent replied · 5 July 2023
Thank you Karen, lovely to hear from you and thanks for the gifts ! See you soon !
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