Trusted Agent profile · Royal Wootton Bassett
Verified
★★★★★
173 reviews across 1 platform
139 High Street, Royal Wootton Bassett, SN4 7AY
Richard James's office in Royal Wootton Bassett, at 139 High Street, is rated 4.9 out of 5 across 173 reviews on 1 platform, including 173 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Royal Wootton Bassett office, from every platform, shown as written. First names only.
5/5
GoogleExcellent proactive communication. All team members very responsive and pleasant to deal with.
I'm delighted to hear you had a great experience with our team! We pride ourselves on being responsive and pleasant to deal with. Thank you for your positive feedback!
5/5
GoogleAmazing team. Switched to RJ after I lost a buyer and the team went all out to get me back on the market, with some decent viewings/offers. Now buying through them as well, as these guys have been super helpful with obtaining information …
Thank you for taking the time to share your kind review of the team in Royal Wootton Bassett. We hope all goes ok in your new home :-)
5/5
GoogleHaving had rental properties for a number of years I needed to find new tenants. Thought I would try a local agent and was so glad I did. Dealt with Debbie Reay at the Royal WoottonBassett office, the whole process was painless and …
5/5
GoogleFriendly, helpful, knowledgeable, estate agency. I had a really competitive quote for selling my property and the process of getting onto the market and organising viewings went very smoothly.. …
Thank you for the lovely 5 star review Angela! So great to hear you have had such a great experience with our Royal Wootton Bassett team.
5/5
GoogleRichard James are very professional and a pleasure to work with. They understand the industry, work tirelessly for their clients, always return calls and emails promptly, follow up promptly after any viewings and are very honest.
Thank you for the lovely 5 star review Michelle
5/5
GoogleLess that 8 hours from the point of calling Luke to arrange a viewing to having an offer accepted. Incredible efficiency and amazing communication have made this whole process much less stressful that usual!
Thank you for the lovely review Steff! I will ensure Luke gets your feedback
5/5
GoogleWe have been advised primarily by Alex but all the staff have been available and all of them have been lovely, very knowledgable and helpful. We have not had to chase them once, a member of the team has always either called or emailed and kept us well informed and up to date.
Thanks for the review Cally! So pleased you had such a good experience with us
5/5
GoogleA great company who are so proactive in finding you a property that is A*. Luke Humphries has certainly looked after us, been great to work with and helped us secure a purchase.
Lovely review, thank you Jennifer! Best of luck in your new home
5/5
GoogleFrom the first telephone enquiry discussion I knew we were in a unique pair of hands with Alex Brown. Unlike other agents, Alex immediately gained our trust with his honest approach, with our first words as we got back into the car after …
Thank you Sophie, we are so pleased to hear this! This is a truly amazing review and we really appreciate it. We will be sure to pass on your kind words to Alex :-)
5/5
GooglePreviously sold my flat through Richard James, however through another branch. However this branch was just as good, if not better. My house is in Calne, and they were professional but informative about current …
Thank you for the lovely feedback Rosanna. We are so happy you are pleased with the service you received
5/5
GoogleVery pleasant, professional always keeping you up to date they go above and beyond. I would highly recommend them to any one looking to buy or sell there house.
Thank you for the 5 star review Geoff
5/5
GoogleIn October 2018 I contacted all agents in Royal Wootton Bassett. Guess who rang me in less than 24 hours? Guess who kept asking me how we were doing with the search every week, although they did not have what we wanted? Guess who kept …
Thanks for the 5 stars and review!
5/5
GoogleCameron Pigeon managed my sale . He was very professional and nothing was too much trouble. He was always available to answer and address any concerns I had and was very knowledgeable. I always got the impression that he enjoyed his job …
Thank you for the lovely review Sue! I will ensure Cameron gets your feedback
5/5
GoogleWe have been so impressed with the service provided by Richard James from the start of our selling process right up until the point of exchange. All of the staff are friendly, knowledgeable and helpful. We love that we can pop into branch …
Thanks Thomas for the lovely review! I will pass this back to everyone involved
5/5
GoogleHaving had my property for sale with another agent for a long period of time, I felt I would try a local agent who focused on the West Swindon area. There no nonsense, direct approach worked well for me and subsequently sold the property …
Graham. Thanks for the review and positive feedback. We are pleased to have helped and look forward to helping any friends and family you recommend. Good luck in the future.
5/5
GoogleWe have just exchanged contracts on our dream home with Richard James. The whole process from start to finish has been excellent. All the staff involved have been very professional and nothing was ever too much for them. Would recommend them to anyone !
Thanks Kris for the review! So pleased you had a great experience using us! Good luck with your move
5/5
GoogleI have moved home several times over a number of years, and used many different Estate Agents, my reason for writing this review is about my experiences with one in particular Richard James, I can quite clearly understand why they have …
Angus, Thanks for the review. We are glad we have been able to help you with your move and hope to help you again some day. Good luck in the future and please feel free to recommend us to any friends and family looking to move!
5/5
GoogleThis was the first time I have used Richard James to sell my property what an excellent level of professionalism from all concerned, particularly with the knowledge and advice Alex provided us with regarding the general property market …
Such a lovely review, thanks Alan! So pleased you had such a great experience for your first time with us. We look forward to hopefully dealing with you again in the future
5/5
GoogleFantastic estate agent, as buyers from outside the area they took the time to line up back to back viewings, maximising our limited time. The agents were very professional, knowledgeable and friendly. Emma conducted the viewings and we …
So pleased you had such a great experience with us Louise. Thanks for the review!
5/5
GoogleI can’t thank the staff at Richard James enough for their help in what has at times been a fairly complicated probate house sale. Their support at this very emotional time has been much appreciated. …
Thanks for the review Clare! So glad you have had such a great experience with us
5/5
GoogleFirst class service from Luke. Very prompt and had things complete in no time. Highly recommended.
Thank you for the 5 star review Stephen
5/5
GoogleFantastic service from start to finish from all involved - Both Alex's, Nikki and Chelsea along with all the other team members who were always more than happy to answer questions and help keep things moving. …
Thanks for the review Damian! So glad you had such a great experience with us. Good luck with your move!
1/5
GoogleVisited for a valuation on Saturday, came, visited and said would get back to us by Monday. Not heard anything by Tuesday, chased them and assured they would get back to …
Thank you for your feedback Ian. I am so sorry to hear this. I will pass this onto our Manager and get someone to get in contact with you ASAP
5/5
GoogleWith an angel like chelsea you will not find a more reliable helpful and hardworking estate agents. We could not of asked anymore from them and they weren't even representing us!!!!
Lovely 5 star review, thanks Mark! I will ensure this gets passed back to Chelsea
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Royal Wootton Bassett office has 173 reviews across 1 platform: 173 on Google.
Richard James Royal Wootton Bassett is rated 4.9 out of 5 across all 173 reviews, and 4.9 out of 5 on Google from 173 reviews.
Yes. In The Trusted Agent 2026 awards: Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Mill Hill won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
Richard James Royal Wootton Bassett, 139 High Street, Royal Wootton Bassett, SN4 7AY.
