Trusted Agent profile · Royal Wootton Bassett
Verified
★★★★★
173 reviews across 1 platform
139 High Street, Royal Wootton Bassett, SN4 7AY
Richard James's office in Royal Wootton Bassett, at 139 High Street, is rated 4.9 out of 5 across 173 reviews on 1 platform, including 173 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Royal Wootton Bassett office, from every platform, shown as written. First names only.
5/5
GoogleWe cannot thank Alex enough for all his straight talking advice and help with selling our property, first class honest service.
It's fantastic to hear that Alex was able to provide you with top-notch and honest service throughout the process of selling your property. Thank you for sharing your positive experience!
5/5
GoogleWe can't thank Richard James in Royal Wootton Bassett enough for their incredible hard work and professionalism. When our first buyers pulled out on the day of the exchange, we were devastated. Daisy at Richard James, however, jumped into action immediately. Thanks to her dedication, she managed to re-sell our house on the very same day it fell through. The level of service we received has been outstanding, and we were blown away by their efficiency and commitment. Jo was always at the end of the phone and went above and beyond to speed the process through after we had a new buyer. We highly recommend Richard James to anyone looking for a reliable, hardworking, and exceptional estate agent. They turned a nightmare situation into a success story for us, and we are so grateful.
That's fantastic to hear! We're thrilled to have been able to make your house selling experience a positive one, even after the initial setback. It's great to hear that Daisy and Jo were able to exceed your expectations and provide such exceptional service. Thank you for recommending Richard James, we appreciate your kind words and are so glad we could help turn things around for you!
5/5
GoogleDealings with a sale through their Wootton Bassett office, and purchase through through their Wroughton office.. upmost professional service throughout the whole process. I had issues with my solicitor not keeping me informed, but RJ aftersales team was fantastic they took so much stress out of having to deal with my solicitors on my own.. RJ kept me updated weekly on progression, if it wasn't for them I'd of been tearing my hair out.. The house sold quicker than i ever expected it to, so hats off to sales in Wootton Bassett, knowing the market and getting the potential buyers through the door. 100 % recommended, and if i move again i know who I`d be using.
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our Wootton Bassett and Wroughton offices. Our team is dedicated to providing professional and stress-free service, and we are delighted that we were able to exceed your expectations throughout the sale and purchase process. We look forward to assisting you again in the future should you decide to move.
5/5
GoogleI have had a great experience, purchasing my first house through Richard James, Jo Costin especially deserves a mention due to how amazing she’s been since the very first day I met her.
I'm thrilled to hear about your positive experience purchasing your first house through Richard James, and I'm so glad Jo Costin stood out for her exceptional service since day one!
5/5
GoogleRecently purchased a house Richard James had listed. Have had previous experience with another agent that left a sour taste but Richard James has been the opposite. Jo was fantastic and friendly. Kept me updated and kept the momentum going! Thank you for everything.
I'm thrilled to hear about your positive experience with Richard James Realty and Jo! We're so happy we could provide you with a wonderful home buying experience. Thank you for choosing us, and we wish you all the best in your new home!
5/5
GoogleWe viewed multiple houses and Richard James were great, however this 5* review is majorly down to Daisy Costin who was absolutely amazing though the whole process! She took my girlfriend and I around multiple houses and gave updates on any new houses that were coming to market, as well as generally just being really lovely and helpful during our house search 😊
Thank you for your kind words! Daisy takes great pride in assisting her clients and providing excellent service during their house search. We're glad to hear she was able to make your experience a positive one!
5/5
GoogleWe've recently moved after a 10 month journey with broken chains. Daisy at Richard James was incredible from start to finish. Moving is one of the most stressful experiences but made so much better by the professionalism, humanity and genuine kindness shown by Daisy, Alex & Luke!
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Daisy, Alex, and Luke at Richard James. Moving can definitely be stressful, but it's wonderful to know that they were able to make the process smoother for you with their professionalism and kindness.
5/5
GoogleRichard James has been amazing and incredibly supportive throughout the process of selling my property. Sales progressor, Jo Costin kept me informed during a demanding sale. Her advice and tenacity reassured me through to completion. Thank you to Daisy. I love to see professional and successful women in this business environment.
5/5
GoogleWe had a great experience buying a house in Calne with Richard James. The team were very friendly and approachable. Daisy was our main point of contact throughout our purchase. She was great, really helpful and always went out of her way to fit us in. Would definitely recommend.
Thank you so much for sharing your experience working with Richard James in Calne! We're thrilled to hear that Daisy and the team were able to provide such a friendly and helpful service throughout your purchase. We truly appreciate your recommendation and wish you all the best in your new home!
5/5
GoogleWe couldn’t recommend Richard James enough!! The whole team have been amazing throughout our buying process, especially Daisy! Thank you all :)
That's fantastic to hear! The team at Richard James, especially Daisy, will be thrilled to know they made your buying process amazing. Thank you for the recommendation!
5/5
GoogleAlex, Daisy and Laura were all fantastic. They helped us through each stage and we could not fault their communication. Would wholeheartedly recommend.
Thank you so much for your kind words! We're thrilled to hear that Alex, Daisy, and Laura made such a positive impression on you. We strive to provide excellent communication and assistance at every stage, and we're so happy to hear that you had a great experience with us. Thank you for recommending us!
5/5
GoogleRichard James were excellent. Particularly James and Daisy. James always went the extra mile for us. Daisy was spot on with finding the property we bought, we initially weren’t interested however after being convinced by Daisy to view it we instantly fell in love with it. Cheers guys
I'm delighted to hear that you had such a great experience with Richard, James, and Daisy! It's wonderful when dedicated team members like James go above and beyond, and when Daisy's insight leads you to find your perfect property. Cheers to a successful partnership!
5/5
GoogleFantastic support from start to finish, Daisy and the team really went the extra mile. Thank you
5/5
GoogleOutstanding support, help and advice from Daisy from start to finish. Our sale fell through and Daisy found a new buyer in less than a fortnight. Whenever we had questions, concerns or queries Daisy was there for us all the time. We would …
Thank you so much for your kind words and for taking the time to write this review. It was an absolute pleasure assisting you throughout the sales process, and I'm thrilled that I was able to help find a new buyer so quickly. Providing … More
5/5
GoogleWe decided to move at the beginning of January and engaged Alex and the Royal Wootton Bassett team as we'd heard great things. We found the experience an extremely positive one. Alex completed the take on, Molly completed most of the viewings and Daisy and Laura for landing it all safely for us. All parts worked perfectly. A big thank you to the RWB team.
Thank you so much for sharing your positive experience with the Royal Wootton Bassett team! We're thrilled to hear that Alex, Molly, Daisy, and Laura were able to make your moving process a smooth and positive one. Your kind words are greatly appreciated, and we hope you're settling into your new home comfortably.
5/5
GoogleFantastic support from Alex, Jo and colleagues. Excellent communication - professional and friendly. Prompt , efficient service from initial contact through to quick and easy completion. Highly recommended.
I'm so glad to hear that Alex, Jo, and our team provided you with fantastic support and excellent communication throughout your experience! We aim to be professional, friendly, and prompt, and we're thrilled it didn't go unnoticed. Thank you for recommending us, and please don't hesitate to reach out if you need anything else in the future.
5/5
GoogleExcellent estate agents. Professional, experienced and kind, always going the extra mile, ready to assist and help. It was a pleasure working with the Royal Wootton Bassett team, especially Daisy, Laura and Luke - thank you all! Highly recommended.
Thank you for your wonderful feedback! It's fantastic to hear about your positive experience with our Royal Wootton Bassett team, especially Daisy, Laura, and Luke. We're glad we could assist you with your property needs. We look forward to helping you in the future and thank you for recommending us!
5/5
GoogleAlex Brown guided me through the purchase of my first home and made the process smooth and stress-free from start to finish. His professionalism, responsiveness, and genuine commitment went above and beyond my expectations. I will absolutely be using Alex as my main contact for any future property purchases.
I'm thrilled to hear about your positive experience with Alex! It's wonderful to know that he was able to make your first home purchase a smooth and stress-free process. We look forward to assisting you with any future property purchases with Alex by your side.
5/5
GoogleI highly recommend Richard James in Royal Wootton Bassett. The entire Team have been brilliant. Daisy, Jo, Alex & Molly have all been extremely professional, friendly and supportive. I am very grateful to them.
Thank you so much for recommending Richard James in Royal Wootton Bassett! It's wonderful to hear that Daisy, Jo, Alex, and Molly were able to provide you with such professional, friendly, and supportive service. We're glad you had a great experience with the whole team!
5/5
GoogleGreat experience with Richard James Estate Agents. Friendly, professional, and very easy to deal with throughout my house purchase. Communication was clear, things moved smoothly, and I always felt kept in the loop. Would happily recommend and use again. Many thanks.
I'm thrilled to hear about your positive experience with Richard James Estate Agents! It's fantastic that they were able to make your house purchase process smooth and keep you well-informed. Thank you for sharing your feedback and for your recommendation.
5/5
GoogleFabulous experience from the super friendly and very efficient Daisy and the team! A very quick move, brilliant communication all the way through - they were always in control and We honestly couldn’t have asked for more ! Made a stressful event easy to navigate - highly recommended
Thank you so much for your kind words! We're thrilled to hear that you had a fabulous experience with Daisy and our team. We always strive to provide efficient and friendly service, so it's wonderful to know that our communication and … More
5/5
GoogleWe are currently buying and selling through Richard James and Luke has been great throughout! Communication has been amazing, (a WhatsApp group has been set up due to dodgy signal) and nothing is too much hassle! This is our second time using them and won't be our last!
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience working with Luke at Richard James. We pride ourselves on excellent communication and going above and beyond for our clients. We can't wait to assist you again in the future and make your buying and selling process as smooth as possible.
5/5
GoogleThank you Alex, Luke and Daisy. It’s my second time using Richard James and they have been great yet again. Would recommend!
I'm so glad to hear you've had a great experience with Richard James for the second time! Thank you for recommending them, it means a lot. If you ever need assistance again in the future, feel free to reach out.
5/5
GoogleMy Fiance and I are extremely pleased with the service that we have received from Luke Humphries and the team at Richard James. Luke helped us from start to finish and we really appreciate his hard work and efforts in finding us the perfect property.
Thank you so much for your kind words! We are thrilled to hear that you and your fiance are pleased with the service provided by Luke Humphries and our team at Richard James. It's always our goal to help our clients find their perfect … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Royal Wootton Bassett office has 173 reviews across 1 platform: 173 on Google.
Richard James Royal Wootton Bassett is rated 4.9 out of 5 across all 173 reviews, and 4.9 out of 5 on Google from 173 reviews.
Yes. In The Trusted Agent 2026 awards: Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Mill Hill won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
Richard James Royal Wootton Bassett, 139 High Street, Royal Wootton Bassett, SN4 7AY.
