Acres Royal Sutton Coldfield reviews

★★★★★ 5/5

Google

I must say a huge thank you to Matthew Tubb and his colleagues at Acres for a job well done, selling our property. I especially want to thank Matthew for introducing us to Jacqui Crane from Taylor Rose solicitors, she was brilliant, just like Matthew said she was.

John · 14 April 2025

★★★★★ 5/5

Google

I had an excellent experience working with Acres Estate Agents. From the very beginning, they were professional, approachable, and incredibly knowledgeable about the market. Communication was always prompt and clear, and they went above and beyond to answer all of my questions and keep me updated at every stage. What impressed me most was their genuine care and attention to detail, it never felt like just a transaction, but rather that they truly wanted the best outcome for me. The whole process was smooth, stress-free, and handled with complete professionalism. Thanks to Acres,the sale of my property was achieved. I would not hesitate to recommend them to anyone selling a property

Meryl · 27 August 2025

★★★★★ 5/5

Google

We used acres Walmley to see our house in the area and have been pleased with the service. I have been really impressed by branch manager Matt and Katie. They offered us good quality advice throughout the process and their marketing meant we had lots of interest and viewings. Their advice on which offers to accept was excellent ensuring we achieved a better price but most importantly a buyer who was straightforward and to deal with. I was particularly impressed with the after sales experience. When lawyers had me tearing my hair out I knew I was able to call Matt or Katie who would chase things up and quickly get back to me with helpful answers having jogged things along. They did this right up to the afternoon we exchanged, this helped ease a particularly stressful time. Thank you.

Edward · 11 August 2025

★★★★★ 5/5

Google

We had a very positive experience selling our property with Acres Walmley. While the process wasn’t always straightforward, the team handled negotiations calmly and effectively, and dealt with some sensitive matters in a very professional manner. All of the team we dealt with (Matthew, Katie Deekes, Katie Law and Paula) kept us informed throughout and were always courteous and helpful. Their support made a potentially stressful process much more manageable. We’re grateful for their assistance and would be happy to recommend them to others.

Marta · 11 August 2025

★★★★★ 5/5

Google

After having a terrible experience with Paul Carr in Walmley, we were very nervous speaking with Acres to market our property. We contacted a lady called Katie who came to see our home and worked with us to market the property on Right Move within 24 hours. Katie constantly kept us up to date on interest, viewings and feedback and notified us of several offers. During the selling process Katie was very professional and guided us through what to expect and recommended a great solicitor too. During the last few weeks of the sale. It got very stressful as the buyer's solicitor made an error just minutes before exchange. Katie was amazing, she came to our home and explained what had happened and she was on the phone to both solicitors and the buyers financial advisor, keeping us constantly updated! Katie is not only professional but genuine and empathetic too, she put herself in our shoes and really cared about how we felt especially as we had started to move our furniture and were now living out of boxes! I can honestly say Katie was even more proactive than the solicitors and if it wasn't for Katie we would have pulled out of the sale due to the stress alone. Katie exceeded our expectations 100 percent!! She even continued to chase people on her day off!! What an absolute legend:) Dut to Katie's hard work, commitment and her attention to detail, she got us over the line to exchange and completion!! I felt at times Katie was our solicitor as well as our estate agent. She has also now become our friend and we hope to connect with Katie again in 2023 to purchase our dream home. Don't waste your time with any other Estate Agents, go to Acres and ask for Katie 😀

Ks · 14 April 2023

★★★★★ 5/5

Google

Highly recommended establishment. Want to provide positive feedback as it's really hard to find a team of people that actually love what they do. They seem really genuine so that is extremely rare! Spoke to Jane a few weeks back who was more than happy to go over properties within the catchment area that I was looking for and within my budget. Katie attended the viewing of the property and went over all the details required to make an informed decision. Made a bid for for the property however lost out to someone who obviously really wanted the house. Email comms sent out to confirm offer and correspondence with vendor with my offer. Not many estate agent operate in this way. All the best wishes to the Acres Team @ Wamley Sutton Coldfield.

KG · 14 April 2023

★★★★★ 5/5

Google

Recently used Acres for the purchase of our house. Although we didn't sell with them we have always found them helpful and amenable despite them not being our sole agents for selling. One staff member who stood out was Katie at Walmley. She was always polite, very helpful and willing to go the extra mile to see we were kept informed with phonecalls and emails. At times when we thought no one else was there Katie came up trumps. All we can say is Thank You. It's been a long journey but thanks to Katie we got there!

Sarah · 14 April 2023

★★★★★ 5/5

Google

Acres have provided outstanding customer service from the first day I met the team. Communication has been 1st class and I've been constantly updated on the progress of the sale. Thank you Acres Walmley, you've been amazing.

Noand · 11 July 2026

★★★★★ 5/5

Google

A great team that helped us through the home buying process. Prompt and reliable communication between us and the seller really made the process less stressful. Much thanks to Katie, Paula and Claire for your help. Best wishes!

Taimoor · 14 April 2025

★★★★★ 5/5

Google

Could not recommend this agency enough! Katie, Paula and Jane were so helpful throughout the entire process, helping to speed up the purchase and keeping us in touch with our sellers. Amazing bunch of people!

Ellie · 14 April 2025

★★★★★ 5/5

Facebook

One thing you can count on when using Acres is their professional work ethic. I have been in the unfortunate situation that my property had boundary issues whilst going through the process of selling. Acres staff especially Louise,Carly,Becky and Liz have been extremely patient and have assisted me via Solicitors and buyer to bring my sale to a successful completion. With out doubt Nigel and his Team should be your first choice of using a Four Oaks Estate Agency. Mr D Belk

David · 27 June 2022

★★★★★ 5/5

Facebook

We would highly recommend Acres, Wylde Green. Sharon and her team worked with us to ensure a smooth and stress free journey from valuation to completion. They liaised with all parties during the legal process and kept us up to date with progress. If we had queries they gave us clear answers and nothing was too much trouble so we never felt like we were asking silly questions (which we may well have been :-)). Thank you Sharon and her team.

Denise · 26 May 2022

★★★★★ 5/5

Google

Acres at Walmley are a fantastic team. Matthew Tubb, Katie Deekes, Paula Dyer and Katie Law have supported and guided me through the sale of my late Mothers property in a very caring and helpful and professional manner. Acres, Walmley have kept me informed every step of the way and are always available to answer any questions. I did get quotes from other local estate agents and Acres, Walmley shone above them all with their “can do” and dedicated attitude which came across during my first contact with them. I would highly recommend this professional and hard working team at Acres, Walmley Office. Thank you team for all for all your help.

June · 18 April 2025

★★★★★ 5/5

Google

The reason I choose walmley Acres was because they helped my mom and dad who are both in there 80s when trying to sell their home . They are a wonderful team who are always positive and polite . My house is on the market now I find the team engaging and helpful. They are like talking to a family member I feel comfortable and reassured they do all they can to promote my property. Thanks again to you wonderful people .

Anita · 14 April 2025

★★★★★ 5/5

Facebook

A massive thank you to Claire and the team for selling my property in Sutton Coldfield. Once we established who was looking after the sale, the service was smooth and dealt with on a personal level to ensure regular updates and communication were in hand. Completion was efficient by using Acres and a Solicitor they have a close working relationship with, meaning I had piece of mind they could get hold of each other quickly to ensure all areas were tied up. Thanks again team

Kirsty · 7 October 2021

★★★★★ 5/5

Google

Acres, Walmley were great in my experience purchasing my first home. Quick to respond, happy to take calls. Katie was particularly great and always professional. Thank you.

Roy · 14 April 2025

★★★★★ 5/5

Facebook

I cannot recommend Acres highly enough. From the initial valuation meeting to each communication throughout, I was kept informed every step of the way. They made sure that everything kept moving and made what can be a very stressful time as smooth a process as possible (this is where a good agent really proves their worth). Everyone I dealt with was friendly, helpful and professional, especially Becky, Louise and Nigel who I had most of my dealings with. Thank you very much!

Paul · 25 June 2021

★★★★★ 5/5

Google

Acres were really helpful throughout. Communication was great and would recommend to others considering using Acres.

Amber · 11 September 2026

★★★★★ 5/5

Facebook

Thanks to Louise and her team for all the help in selling my property. Louise went above and beyond to help me through this process. Right from the start the service was excellent from the photos taken to the final few weeks leading to completion. My flat sold within a week of going on the market. Professional and proactive service with their clients needs at the centre of what they do. Would highly recommend for anyone looking to sell in the Sutton Coldfield area.

Emily · 3 March 2021

★★★★★ 5/5

Google

I have recently sold a property through Acres Walmley and I can’t thank the team enough. Every member of the office that I’ve spoken to has been friendly and very helpful during the whole process. A big thank you to the whole team!

Aniah · 14 February 2026

★★★★★ 5/5

Facebook

This is in recognition and with huge thanks to Louise Wright and her team at Acres Estate Agents Sutton Coldfield for their customer care and commitment in the selling of our house. We always felt supported and there was always someone at the end of the phone to talk to whatever the circumstances. Louise especially was instrumental in her dealings with our buyers. She was efficient, effective and gave extremely good advice; ready to step in when necessary. We are very happy to recommend Louise, her team and Acres Sutton Coldfield to others.

Rhiannon · 28 January 2021

★★★★★ 5/5

Google

One of the best estate agents in the Midlands. In terms of viewing to completion. Helpfull all the way. Thank you Katie and Pula.

Subramaniam · 14 April 2025

★★★★★ 5/5

Google

Excellent service from start to finish. Great price, communication was faultless and nothing was too much effort. Paula went above and beyond and led the completion process from start to finish, ironing out any small issues with minimal fuss. Will use Acres again without any hesitation.

Mike · 14 April 2024

★★★★★ 5/5

Google

We bought our house through Acres Estate Agents in Walmley, Sutton Coldfield, and the whole team was great. We never had any issues throughout the process. extremely friendly and helpful from start to finish. Highly recommend this estate agent.

Azhar · 14 February 2026