Trusted Agent profile · Roundhay
Verified
★★★★★
260 reviews across 1 platform
470 Roundhay Road, LS8 2HU
Preston Baker's office in Roundhay, at 470 Roundhay Road, is rated 4.5 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.5.
Every review we hold for the Roundhay office, from every platform, shown as written. First names only.
5/5
GoogleGemma and the Preston Baker team have been great - hugely successful sale process, they actually care what happens and treat people with respect and kindness. Thank you.
What a lovely reveiw - thank you Helen. Gemma will be delighted to read this. Kind regards, Team PB
5/5
GoogleI would definitely recommend Preston Baker to both buyers and sellers. We recently had two viewings with them and both agents were very professional and knowledgeable about the properties.
Hi Oliver. Thank you very much for taking the time to share your great review. We are really pleased that you enjoyed the viewings. Kind regards, Team PB
5/5
GoogleAfter a complete mix up first time i am now really happy second time round with a visit from Andrew Horbury.All the information from a very well informed chap.Answered all my questions and had done all work required before he visited.Thankyou
UPDATED: HI Neil. Many thanks for your updated comments . I am delighted that we have been able to restore your faith in our service delivery after our initial mix up. Best wishes, Mark Christopher. … More
4/5
GoogleThank you for your support in selling our property. The associates that support us at every step of the process were supportive, professional and acted with a sense of urgency to get the deal done and meet our needs.
Hi Nyambe. Thank you very much for sharing your wonderful review. We are so pleased we were able to help with your sale. Kind regards Team PB
5/5
GoogleVery happy with David’s knowledge, professionalism and crucially, communication - this, for me, is a key component of the excellent service David’s providing.
Hi Paul. Thanks very much for the wonderful review. David will be delighted to read your kind word. Kind regards, Team PB
1/5
GoogleI’ve tried to call the agency several times and they close the call either immediately after few seconds or during the call which is obviously unprofessional behaviour from the staff! I’ve never faced such thing before. Totally unprofessional!
Hi Omar. We are really sorry to hear you have had issues getting in touch with us. Please can you contact our Business Development Director, Mark Christopher, on 07938 482 936 and he will look into this for you and assist with your query. Kind regards, Team PB
5/5
GoogleThe Team at Preston Baker Doncaster are excellent. They consistently provided good advice and support throughout our house sale, from start to finish. They provided regular updates and quickly responded to any questions we had. We would absolutely recommend them for their efficiency, kindness and professionalism.
Hi Jim. Thank you so much for you brilliant review of our Doncaster Team. They will be delighted to read your lovely comments. Kind regards, Team PB
5/5
GoogleThe level of service experienced was exceptional, as a property connoisseur I was over whelmed by the degree of professionalism and innovation displayed by Charlotte Walsham, she navigated the buying process perfectly, resolved any problems and mitigated all possible issues where manifested. In summary, she was “simply the best”. Carlos Ifekoya
Thank you so much for your fantastic review Carlos! Charlotte will be delighted with your comments. Kind regards, Team PB
5/5
GoogleI had a fantastic experience selling my house with Preston Baker. Julien and the team worked tirelessly on my open day showing everyone round and chasing up queries. I received an amazing offer and the completion process has been fast and …
5/5
GoogleI can't recommend Preston Baker enough! Adrian, Julian, Marcus and Catherine were very helpful, always available when I called them and went out of their way to ease the journey of selling my house. Thank you very much.
5/5
GoogleGreat estate agents, very helpful with all enquiries. Would definitely recommend them to future sellers and buyers.
Thanks so much for the brilliant review Kate. Kind regards, Team PB
1/5
GoogleAvoid at all cost! The agents at this branch are useless. During your tenancy they won’t bother to resolve any issues and on top of that they will get out of their way to overcharge you at the end of the tenancy.
Hi Gabriela. We are sorry you had a poor experience during your tenancy. Regretfully your landlord did not instruct us to manage the maintenance or deposit for your tenancy so these matters were out of our hand. Kind regards, Team PB
1/5
GoogleThe worst estate agent I have had dealings with. I had an offer for a property accepted which they had advertised on their website and Rightmove. The day after, I had a mortgage in principle in place and had instructed a solicitor to begin …
Thank you for taking the time to let us know about your experience Yas. I’m really sorry to hear this. If you’d like to discuss further, please feel free to contact me on Clara.witts@prestonbaker.co.uk.
1/5
GoogleIt is a worse agent ever. I have called them many times in different times and days and they picked the phone up and hung up!!!!!! They don’t want to work!!!!!!
Noor, We are very sorry to read your review. We have tried to look into this but we can’t find you on our system. We want to fully investigate what has happened and get some answers for you. Please can you email our Senior Manager … More
5/5
GoogleExcellent service and very professional staff. Top class marketing a clear touch above the rest.
Thank you so much for the wonderful review William. Kind regards, Team PB
5/5
Googleexcellent customer service. truely couldn't be any more helpful. I would highly recommend them
Thank you so much for the wonderful review Abid. Kind regards, Team PB
5/5
GoogleWhat an incredible service! at first we were unsure of using Preston Baker as their fees were significantly higher than the other agents in the area. We needed to sell quickly so we gave them a chance. From the beginning they were …
Thanks so much for sharing your wonderful review. We are so pleased we were able to help with your sale and we love the "Don't even think of using another estate agent" Brilliant! Kind regards, Team PB
4/5
GoogleWe had a rocky road and disappointingly had to settle for less than the valuation. However, the staff were superb with a special mention for Clara Witts who worked very hard on our behalf and is a superb communicator.
Hi Colin. Many thanks for taking the time to share your review. Clara will be delighted with her special mention. Kind regards, Team PB
5/5
GoogleCharlotte & Gemma are absolutely fantastic! Always give 10/10 service. Forever going the extra mile. I have worked with them now and a few different property sales and the service never drops. Would forever recommend them.
Thank you Matt for your wonderful review. Gemma and Charlotte will be delighted with you lovely comments. Kind regards, Team PB
5/5
GoogleWe had a great experience selling our house with Preston Baker. From the initial valuation, where the whole process was explained and through to the brilliant photos taken pre launch when Elle took over as our Client service manager. …
Thank you so much for taking the time to share your wonderful review Stewart. Kind regards, Team PB
5/5
GooglePreston Baker in Doncaster have two superb representatives in Gemma Eastwood and Charlotte Walsham. Throughout the whole stressful experience of buying a new home, they both were unstinting in their support, advice and information. Excellent.
Thank you so much for your lovely review. Kind regards, Team PB
5/5
GoogleVery pleased with the service we received. Well worth paying a little bit more. Great communication and attention to detail throughout from start to finish.
Hi Paul. Thank you so much for taking the time to share you wonderful review. Kind regards, Team PB
5/5
GoogleI found Preston Baker (notably Charlotte) to be very professional and attentive, reassuring every step of the way, providing excellent due diligence. Charlotte listened to my needs and found the right buyer for me.
Thank you so much for your lovely review Elaine. Kind regards, Team PB
5/5
GoogleExcellent estate agents! The process of our sale from start to finish was so very smooth and their communication cannot be faulted.
Thank you very much for the wonderful review Natasha. Kind regards, Team PB
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
