Trusted Agent profile · Rotherhithe · Greater London
Verified
★★★★★
363 reviews across 3 platforms
146 Lower Road, Rotherhithe, Greater London, SE16 2UG
Part of Alex Neil Estate Agents, see every office.
Alex Neil Estate Agents's office in Rotherhithe, Greater London, at 146 Lower Road, is rated 4.4 out of 5 across 363 reviews on three platforms, including 325 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
325
Reviews on Google
This office
19
Reviews on Facebook
Business-wide
19
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Rebecca is a highly motivated and deadicated agent. Never over promises and under deliverers. I would definitely reccomend her to all my friends and ...Read the review from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 2 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 4 from landlords
Dylan was really helpful in getting two viewings with very short notice. His knowledge of the area and the house were great, which really helped our final ...Read all 3 from tenants
Alex Neil in Rotherhithe & Canada Water is your trusted local estate agent for selling and buying properties. We have decades of property experience in Rotherhithe, Surrey Quays, Canada Water, adjacent Bermondsey, Shad Thames, Tower Bridge, east through Deptford, New Cross, Greenwich, and Blackheath. Home movers have complimented our service standards with high ratings on Google. We have received awards from allAgents and the British Property Awards, and Alex Neil is a member of TPOS.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rotherhithe office, from every platform, shown as written. First names only.
5/5
GoogleRating only, no written review.
Dear Arturo, Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Thank you for leaving a 5* rating on your experience with our team. We were happy to receive your compliments and hope to assist you with your next move. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Sushil, Thank you for leaving a 5* rating of your experience with Alex Neil Rotherhithe. Best wishes for your forthcoming move! Kind regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Penelope, Thank you for leaving a 5* rating on your experience with our team. We were happy to receive your compliments and hope to assist you with your next move. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Rachael, Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Manu, Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Samet, Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
4/5
GoogleRating only, no written review.
Dear Heena Nagji, Thank you for leaving a 4* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Christopher, Thank you for leaving a 5* rating for our team. We were pleased to receive your praise and hope to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Michael, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again. Best regards, Alex Neil Estate Agents
1/5
GoogleRating only, no written review.
Dear Eripor, We were disappointed to receive the star rating you left, but we would like an opportunity to investigate and resolve the issue that caused you to leave it. Please provide your full details and the subject property address to enable us to locate you in our CRM and authenticate the rating left. The information you send to headoffice@alexneil.com will allow us to investigate and redress any outstanding issues. We look forward to hearing from you in more detail. Best regards, Alex Neil
1/5
GoogleRating only, no written review.
Dear Reda Misinskaite, We were disappointed to receive the star rating you left, but we would like an opportunity to investigate and resolve the issue that caused you to leave it. Please provide details about the problems you have experienced along with the subject property address and your contact details via email to headoffice@alexneil.com. We look forward to hearing from you in more detail. Best regards, Alex Neil
1/5
GoogleRating only, no written review.
Dear Mr McCarthy, We were disappointed to receive the star rating you left, but we would like an opportunity to investigate and resolve the issue that caused you to leave it. Would you please provide complete information surrounding the problems you have experienced along with the subject property address and your contact details via email to headoffice@alexneil.com? We look forward to hearing from you in more detail. Best regards, Alex Neil
5/5
GoogleRating only, no written review.
Dear Carmen-Alexandra, Thank you for leaving this 5* Rating, we were very pleased to see it. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
1/5
GoogleRating only, no written review.
Dear Natalia, We are very sorry you have felt the need to leave a 1* rating. However, without more specific information it is very difficult for us to investigate any issues and offer a response. If we can offer any further assistance please let us know, you are able to contact us directly at our office or by email to headoffice@alexneil.com Best regards, Alex Neil Estate Agents
5/5
FacebookGreat agency!
1/5
GoogleRating only, no written review.
Dear Patrick Keane I am sorry you have felt the need to add this low rating. Please contact our Head Office should you wish to discuss any matters with us. Kind regards Alex Neil
1/5
GoogleRating only, no written review.
Dear Patrick Keane I am sorry you have felt the need to add this low rating. Please contact our Head Office should you wish to discuss any matters with us. Kind regards Alex Neil
5/5
View AgentsExcellent agent
Rating only, no written review.
5/5
View AgentsVery clear and efficient
Rating only, no written review.
4/5
View AgentsRating only, no written review.
1/5
FacebookRating only, no written review.
Echoing Sam Feltham's review, below.
1/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Anton wrote: "Dylan was really helpful in getting two viewings with very short notice. His knowledge of the area and the house were great, which really helped our final ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Rotherhithe won Gold.
