Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotPoor sale management and communiciation
Put my mum's bungalow on the market with Merryweathers in Rotherham. Did not go well from the start the photos were poor and had to be retaken. The second batch of photos I had to crop and edit my self to get them looking reasonable.
Found a buyer after reducing the price by £20K. After six weeks of Merryweathers saying the sale was progressing well I phoned my solicitor to get an update, only to find that the buyers solicitor hadn't even opened a file and did not have a mortgage arrange contary to what the agent had been saying. Very poor sale's management. Also trying to get hold of anyone in the branch is difficult twice I have phone more than for times during the day only to get an answering machine. Still waiting after 5 days for the manager to phone me to explain why these problems have occurred. Now terminated contract and gone else where.
Ian · 21 August 2022
Agent replied · 29 July 2023
Really sorry to hear this Ian. I can see that we now have the sale back on track for you and your mother. If you would like to discuss the sale with me directly please get in touch with me on 01709 375591 or by email at jmoult@merryweathers.co.uk
★★★★★ 5/5
GoogleWe had Hayley round to value our house and she was amazing! So friendly, instantly made us feel relaxed about the whole process and we were left feeling excited for our sales journey! Thanks Hayley!
MaryAnn · 24 August 2024
★★★★★ 5/5
TrustpilotExcellent Team, Highly Recommend!
We purchased our first house through the Sheffield Branch and we were very impressed from start to finish. Everybody has been extremely helpful, especially the branch manager Josh who has kept us up to date at every stage. He has always provided as much information as possible to help us get our heads around things with being first time buyers and he has definitely made the process as smooth as possible. They are an excellent team and we would highly recommend them to anyone, especially those looking to buy their first home.
Sophie · 9 May 2018
★★★★★ 5/5
TrustpilotGreat Service
Provided a great service & information unfortunately we lost out with our offer but we were kept informed at all times. Big thank you to Hannah & Sue for your help & support
Richard · 22 April 2022
Agent replied
Thank you for taking the time to share a review Richard and I hope you find another property soon
★★★★★ 5/5
GoogleVery happy with the service from Merryweathers especially the staff in the lettings team who have been extremely helpful with regular updates and advice on my rental property.
Andrea · 24 October 2022
Agent replied · 23 October 2024
Thankyou so much for your feedback, we are very grateful. I am pleased to hear you have had such a helpful service from us.
★★★★★ 5/5
TrustpilotMerryweathers made it easy
Merryweathers brought a personal touch to buying our first home. Along each step, Merryweathers were there to keep us on track, clear things up when needed and update us with developments.
Dealing with the same person at the office each time really made the process so much easier and less stressful.
When viewing the property we were made to feel welcome and given space to explore as well as ask questions.
Thank you again for an easy and modern approach - the web portal showing the various stages along the path to completion is a great touch.
R&J · 5 May 2022
Agent replied
Congratulations on buying your first home and thank you for leaving a positive review.
Buying a property can be very stressful so I am glad you found our team kept you updated along the way and you found our app/web portal useful.
★★★★★ 5/5
TrustpilotMerryweathers made it easy
Merryweathers brought a personal touch to buying our first home. Along each step, Merryweathers were there to keep us on track, clear things up when needed and update us with developments. Dealing with the same person at the office each time really made the process so much easier and less stressful. When viewing the property we were made to feel welcome and given space to explore as well as ask questions. Thank you again for an easy and modern approach - the web portal showing the various stages along the path to completion is a great touch.
R&J · 5 May 2022
Agent replied · 29 July 2023
Congratulations on buying your first home and thank you for leaving a positive review. Buying a property can be very stressful so I am glad you found our team kept you updated along the way and you found our app/web portal useful.
★★★★★ 5/5
TrustpilotExcellent Service
I used the Sheffield Branch to sell my house and was very impressed from start to finish. Everybody was extremely helpful especially the branch manager Josh. When I sent a question round to various sellers on rightmove about my house he was the only one that took the time to contact me and respond. Also he kept me up to date at every stage and supplied feedback after every viewing. Excellent work and would highly recommend them.
Lee · 7 March 2018
★★★★★ 5/5
TrustpilotExcellent all round
Me and my partner are currently buying a property through Hannah at Merryweathers and they have been nothing short of excellent. Everything so far has been so smooth and the communication has been spot on and miles ahead of local competition.Our mortgage is also being done via them through Sharon Bristow and her assistant Katrina and they have been so helpful, super efficient, speedy and found us a great deal.So far I couldn't think of a better agent and people to deal with.Highly recommend for both buying and mortgages.
Kyle · 10 March 2022
Agent replied
Thank you for your positive review Kyle, Hannah in our Rotherham office does an incredible job as do our mortgage team Sharon and Kat. I hope the sale goes smoothly
★★★★★ 1/5
TrustpilotUNPROFESSIONAL MERRYWEATHERS ROTHERHAM
MERRYWEATHERS ROTHERHAM Enquired Dec 2021 and initially the response seemed good The manager of the MEXBROUGH Branch initially attended on behalf of the Rotherham branch and said they had hardly any properties on the market They said the listing of the house valued at 600 K would be on Rightmove Zoopla before Boxing Day Even after two visits from Merryweathers nobody ever took any measurements or inc additional information in the listing we requested to be done The Epc guy didn’t turn up But it wasn’t until the first week in January the house was listed for sale Ok we can live with that But We’ve had no enquiries or offers whatsoever or any feedback from Merryweathers as to why c/o John Gagen from Rotherham BranchHowever I’ve just looked at Rightmove Zoopla 27th Feb 2022 and unbelievably the listing has been removed on an unknown date without any prior notification of any kind whatsoever from Merryweathers Rotherham What on earths going on? No letters phone call or emails nothingI’m extremely disappointed we’ve been treated this way This is totally unprofessional and not what you would expect from any Estate Agent you’ve put you’re trust in !,I can hardly believe it
Debbie · 27 February 2022
Agent replied
I am very sorry to hear you feel you have received an unprofessional service from Merryweathers. I have checked our records and we were not able to get in contact with you for several weeks so we had to remove the listing. We would be more than happy to discuss this if you would like to get in touch with the branch manager Jonathan Moult on 01709 375591
★★★★★ 5/5
GoogleI had the pleasure of meeting Corinne last week an she definitely is an asset to the company, answered all my questions an guided me through the process of letting
Sarah · 14 April 2025
Agent replied · 26 December 2024
Thank you for your kind words! We're happy to hear Corinne was helpful and guided you through the letting process. She's truly an asset to our team!
★★★★★ 5/5
Google
Merryweather's sold our first house in 1993 so they were our first choice the next time. This proved a good call as we received a great service throughout a complicated sale.
The whole team were professional in all they did - in particular, Anthony went above and beyond time and again! He was supportive, reassuring and always positive, shepherding us through every setback until we finally completed.
We would recommend Merryweathers without hesitation.
Richard · 25 October 2018
★★★★★ 5/5
GoogleToAll the staff at. the Rotherham branch I would like to thank for the way you dealt with my sale. From start to finish
Very profesional respectful …
Ian · 14 April 2025
Agent replied · 26 December 2024
Thank you for your great review of your sale experience. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleThe Merryweathers team was excellent helping us sell my mother's house. Special thanks to Sue Worthington who was highly organized, diligent and effective.
David · 24 October 2022
Agent replied · 23 October 2024
Thankyou so much for your review David, I will pass on your lovely comments to Sue. I am glad that the sale of your mother's house went well. All the best
★★★★★ 5/5
GoogleExcellent service! Corinne especially is lovely, quick to respond and sort out any issues. So far my overall experience with Merryweathers has been nothing but positive! :)
Sarah · 14 April 2025
Agent replied · 14 April 2026
Thank you for your feedback! We're glad to hear you've had a positive experience with us, and that Corinne has been so responsive and helpful. We appreciate your support! :)
★★★★★ 1/5
GoogleJames was horrible, gave really bad advise. Will never recommend nor go with them again. I would never trust them at all.
Teri · 24 October 2022
Agent replied · 23 October 2024
Hi Teri, I saw you left a bad review on our Mexborough google page also 29 weeks ago, I am confused by what has happened and who you are as I can't find you on our system, if you would like to email your complaint to residential@merryweathers.co.uk we will look into this for you.
★★★★★ 5/5
GoogleHannah is on the ball from start to finish always answers the phone very friendly and professional great service thanksPositiveResponsiveness, Professionalism
Holly86 · 24 October 2022
Agent replied · 23 October 2024
We love to hear how fantastic our team are! Thank you for your lovely review.
★★★★★ 5/5
GoogleLovely staff, Emily has made the process very smooth so far and has helped us lots as we are first time buyers. Thank you xx
Olivia · 14 April 2025
Agent replied · 26 December 2024
Thank you for your great review. Emily is amazing and a valued member of the team. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleHannah was absolutely brilliant, she answered all our questions and got back to us quickly with anything we needed.
Helena · 24 October 2022
Agent replied · 23 October 2024
That is great news. Thankyou for the review we appreciate it.
★★★★★ 5/5
GoogleI highly recommend Merryweathers. They were incredibly helpful and made the whole process smooth and stress free.
Emily · 11 April 2026
★★★★★ 5/5
GoogleFrom start to finish, the team at Merryweathers Rotherham were fabulous 🙌. Particularly Grace Allen in the latter stages who was polite and professional (and supportive) throughout the whole process. Would definitely recommend ! …
Jill · 28 November 2023
★★★★★ 5/5
TrustpilotCatherine was extremely helpful when…
Catherine was extremely helpful when sorting my commercial lease. Replied to all emails promptly. Would highly recommend and use again.
Adam · 13 May 2022
Agent replied
Hi Adam. Thank you for taking the time to leave a review about the service received from Catherine in our commercial team.
★★★★★ 1/5
TrustpilotHas anyone else experience the same with NO confirmation email of offer to vender ???
Has anyone else experience the same. ??????????I placed a offer on a property last week and I didn’t receive a confirmation email of offer to vender. AND this was “4 days before another person placed there offer”I’ve placed offers with other agents over the passed 6 months on other property’s with movetomove and ELR and I received emails of offer to vender straight away from both agents. It’s something esatate agent have to do to prove offer has been sent to the seller. Ive also been passed onto another lady in the office who I think is playing with peoples offers to get more commission before even ringing the vender. I could be wrong but if no email confirmation offer to vender has been sent to the new wanting to buy purchaser then what are we supposed to think. No information either unless I call that’s not good. I remember placing a offer on a property about 8 years ago with merry weathers And I’ve still not heard anything back from that either. Good job the agent that sold me my home Barton’s kept me up to date and sent me confirmation offer email or I’d be still living with parents.
Nicky · 1 August 2018
Agent replied
Hello Nicky,I am sorry that you feel we didn't communicate effectively with you.If you'd like to make contact with Tracy, our Operations Director, she will look into your complaint. We appreciate your feedback.Tracy's email address is TRace@merryweathers.co.ukThank you,Merryweathers
★★★★★ 5/5
TrustpilotGreat estate agents
Great estate agents, David Knapper was excellent in giving advise throughout the whole process. Would definitely recommend.
Nathan · 1 April 2022
Agent replied
Thank you for sharing your review, David is an excellent agent and glad to hear you received a great service from him and the team in Barnsley
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